5/5
Dominique, Tom and Leanne were all very helpful and professional. Would definitely recommend

Trusted Agent profile · Worcestershire
Verified
★★★★★
1,672 reviews across 2 offices and 3 platforms
Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,672 reviews on three platforms, rated 4.9 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ...Read all 89 from sellers
We have recently bought a property through Nicol's. We viewed several properties in Droitwich, mainly through Nicol's, They updated us with relevant properties ...Read all 79 from buyers
I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ...Read all 16 from landlords
Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ...Read all 24 from tenants
Nicol & Co's two offices, most reviewed first. Each has its own page.
Showing 1,228 reviews on Google only. Show every review
5/5
Dominique, Tom and Leanne were all very helpful and professional. Would definitely recommend
5/5
Quicklly found a buyer after lining up numerous vieweings. What amde a different though was the active chasing to completion done by Leanne. This is the first time I have experinced an estate agent who doesn't leave you on your own once they have found a buyer.
5/5
Leanne did a great job keeping the chain together - thanks!
5/5
Leanne thank you for all your help. Your were fantastic.
5/5
Excellent service in handling a difficult situation. Leanne is a great asset and i suggest purchasers ask for her.
5/5
We were very pleased with the overall company performance. Leanne Fletcher has a very pleasant manner and dealt with all our enquiries efficiently and quickly. Thankyou.
5/5
We were thinking of going with purple bricks and saving ourselves the money. But so glad we didn't. They made it so much less stressful and were really helpful and supportive. The staff are down to earth and you feel like they trying their absolute best to help you. They are worth the extra money. Not only do they sell you house but they really help move things along. Without Leanne I think we may still be trying to move forward with everything. Big thankyou to the whole worcester team.
5/5
Leanne did a great job, always very proactive and responded quickly to any questions.
5/5
We purchased through Nicol & Co, Leanne was amazing at every stage. The chain was quite complex and tricky at times but in the end thanks to Leanne's hard work and excellent communication we ended up in our dream home.
5/5
Very impressed, helpful with and Leanne was brilliant keeping things moving
5/5
excellent professional service from everyone we dealt with at Nicols.Special thanks to Dominic and Leanne.So rare these days to find quality service at a reasonable price
4/5
Working with Leanne Fletcher on a house purchase. Great communication and worked hard to ensure delays were reduced. Viewings were professionally dealt with, pat on back for Ben :-)
5/5
Recommended above all other estate agents that we have dealt with.
5/5
Been looked after very well by Aaran from Nicholls in the past few months who has always been very helpful and considerate. Wish him the very best for the future .
5/5
The experience of buying a property has been very stressful due to some seriously poor practice by our lenders. However Leanne at Nicol and co. was superb throughout, always updating us and sorting any issues we had very swiftly. Nicol also recommended the Solicitors Thursfields where Odette Green and Tom Ruff were also absolutely excellent.
4/5
Good Service , good communication through out by Leanne Fletcher I would not hesitate to use them again.
5/5
Nicol and Co put in a considerable amount of time and effort to secure the sale of our property and kept us up to date with feedback and progress reports. A special thank you to Leanne Fletcher who kept track of the chain of purchasers and ensured that exchange and completion were achieved despite the frustration created by some of the solicitors involved.
5/5
Leanne and her team were very helpful and professional throughout the process of buying a house from one of their clients. They offered us ots of advice as first time buyers, I would definitely recommend.
5/5
We initially met with Sales Negotiator, Ben and once our offer was accepted and sale progressed, Leanne Fletcher was our main point of contact at Nicoll &Co. Leanne is an absolute credit to Nicoll. Her work ethic is outstanding. She kept in close contact with us all the way through the process, her communication skills including excellent response times, keeping everyone in the loop appraised of progress together with her ability and willingness were brilliant - she never let us down and we can’t thank her enough for all her help and support.
5/5
I have been looking very hard for quite a specific property and dealing with Aaran who has been excellent in keeping me up to date with properties and helpful with all of my enquiries... A very conscientious young man and a pleasure to deal with. Thank you.
5/5
Leanne communicated very well, updating us regularly as we progressed smoothly through our house purchase. Very happy with this professional service. Highly recommend.
5/5
I purchased a property through Nicols and Co which right before we exchanged/completed several complex issues were bought to light. It was a very stressful and challenging time (a day before i was due to move in and had all my removal booked), however I can honestly say that Leanne and Dominique were extremely supportive throughout. They made sure they were fair to both parties, plus always making sure all the steps were clear. If I ever find myself in a position to sell, I will not think twice to approach them. I would also like to give my gratitude to Ben who showed me around many properties and assisted thereafter. Once again a massive thank you team!
5/5
Leanne was fantastic at communicating with both solicitors to make sure the process went as smoothly as possible. Nicol and Co achieved the top end of the estimate they said my property was worth. I would highly recommend them.
5/5
Great service, professional and responsive from viewings with Dominique and sales progression to completion with Leanne. Thank you for making the process as easy as possible for us. Mike and Claire
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Nicol & Co is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2023, 2026.
EA Masters by year, 2019 to 20232023 3 awards EA Masters 2023 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Worcester has the most, with 1,133 reviews rated 4.9 out of 5, followed by Droitwich Spa with 736.
The two Nicol & Co offices, by town:
89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."
79 reviews from buyers, rated 4.9 out of 5 on average. For example, Keith wrote: "We have recently bought a property through Nicol's. We viewed several properties in Droitwich, mainly through Nicol's, They updated us with relevant properties ..."
16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."
24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."
Yes. In The Trusted Agent 2026 awards, Worcester won Platinum and Droitwich Spa won Platinum. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 5 other industry awards since 2019.