Trusted Agent profile · Worcestershire

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Nicol & Co estate agents in Worcester and Droitwich Spa

4.9

★★★★★ Excellent

1,672 reviews across 2 offices and 3 platforms

nicolandco.co.uk/branches/worcester

Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,672 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

1,233

Reviews on Google

All 2 offices

Facebook logo

4.8 / 5

197

Reviews on Facebook

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Nicol & Co's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,228 reviews on Google only. Show every review

5/5

Google

I had originally got a quote from Nicol & Co but decided to go with a fixed price online estate agency. My house was on the market for a number of months and after finally agreeing a sale significantly under the asking price, the deal fell through. I then got back in touch with Matt Bennett at Nicol & Co at the end of April '19. The house was on the market a week or so later, by the middle of May Matt and the team had arranged 10 plus viewings and by the end of the May I'd agreed a full asking price offer. Extremely pleased and would highly recommend Matt and the rest of the team at Nicol & Co.

Nick · 5 July 2019 · Nicol & Co Droitwich

5/5

Google

This is the first time we have used Nicol. & Co Estate Agents to sell a property for us. From the first moment of contact we were impressed with Dan Sullivan for the time he took to explain the procedure from beginning to end, we also appreciated the texts informing us of potential buyers coming to view the property and feedback. We also had dealings with other members of staff who were also very helpful. We would highly recommend this firm for selling your property. Marjorie and John Hands

Marjorie · 5 July 2019 · Nicol & Co Droitwich

5/5

Google

Nicol and Co made our experience as first time buyers incredibly easy! Leanne Fletcher kept in constant contact providing updates, chasing things up where necessary, and worked very hard to push the purchase through. We also used the mortgage adviser through Nicol and Co, who was also extremely helpful!

B · 9 June 2019 · Nicol & Co Worcester

5/5

Google

I just don't know where to start with how pleased I am with the service we have received from Nicol & Co. From the minute we put our offer in to now on the day of exchange, they have been absolutely outstanding. As a first time buyer we have heard horror stories about how stressful this process can be, but I have to say that the team at Nicol & Co made it more than bearable. Leanne was fantastic, she kept us updated every step of the way. Her correspondence is always prompt and friendly, and she is just a genuinely lovely person. Thank you so much for everything, we can't wait to pick up the keys to our new home.

Charlotte · 22 May 2019 · Nicol & Co Worcester

5/5

Google

I've dealt with Nicol and Co and specially Collette Paynton for 18 months and it has been a pleasure. Collette is polite, professional and consiencous. Fast response and always gets the work needed carried out. I've dealt with other agents who profess to be the market leaders, they are some distance from being the professional package Nicol and it's staff offer. Hopefully I won't need to rent from another agent.

Jarrod · 30 April 2019 · Nicol & Co Worcester

5/5

Google

Nicol and Co provided a great service whilst we were selling a house through them. The marketing and communication was spot and viewings were really well presented by the agent. My primary contact was Leanne who was excellent throughout the whole process ensuring I was kept fully up to speed with the developments of the sale. I would definitely recommend and use Nicil and Co again

Mark · 30 April 2019 · Nicol & Co Worcester

5/5

Google

Nicol and Co were by far the most helpful estate agent we used and we used a lot! The team were very knowledgeable and gave us answers and information clearly and with great precision. Leanne Fletcher was incredible throughout the whole sale process which is an obviously stressful for time for most buyers and for us she made it calm and actually quite fun! Her communication skills were perfect and no question was too big or too small and she would always get back to us! I don’t intend on buying another property soon however if we did then I’d 100% want her to be a part of it again! Special thanks to Leanne and of course the Nicol and Co team!

Toby · 30 April 2019 · Nicol & Co Worcester

5/5

Google

I have just bought my first home and Leanne was always there for me, ready to answer my questions or to chase someone who could. All of my queries were swiftly taken care of, even after the completion. The degree of care, attention, professionalism and service is incredible and to a high standard. If I ever need a estate agent or to recommend one these guys are the ones I will go to! And the lovely hamper box I was given in the end was a plus! So gratifying to actually know that these people actually will tend for your needs and deliver something you cannot find everywhere. 5 STARS!!

Adriana · 30 April 2019 · Nicol & Co Worcester

5/5

Google

We have been fortunate enough to have had previous experience of Nicol and Co Estate Agents when buying our house a couple of years back. They were the only agents that we were registered with that we genuinely felt were actually trying to find us the family home we were seeking. John Powel in particular was awesome and found us exactly what we were looking for and after a bit of a bidding war, we got the property we wanted in the location we were looking for. This time around I was selling a property and have enjoyed a similarly positive experience from start to finish. From the initial valuation and throughout the viewings, the advice and contact that was kept between myself and the agents at Nicol and Co was first class. Once a proceedable offer was accepted, I must make mention of Nicol and Co’s Sales Progressor Leanne Fletcher who kept in touch daily with me via email and phone call to keep me up to date with the progress of the sale. Without her tenacity and dedication very possibly making a nuisance of herself to the buyers solicitors, I do not expect we would have got the deal completed as swiftly as we did. So, having bought and sold a property with Nicol and Co, I think I am well placed to whole heartedly recommend their professionalism, dedication and customer service. I genuinely believe they are the very best at what they do. Thanks Team!

Alex · 29 March 2019 · Nicol & Co Worcester

5/5

Google

As a first time buyer I was naturally quite wary of the whole buying process. Nicol & Co dispelled the myths I have heard about Estate Agents, Leanne communicated at least once a week to update everyone and was really helpful throughout. She was never difficult to get hold of and did everything possible to ensure the move was pushed through quickly and hassle free. I would recommend Nicol & Co.

James · 29 March 2019 · Nicol & Co Worcester

5/5

Google

Alex Bennett from Nicol & Co. showed us a house in Worcester and although we didn't end up purchasing the house, we had a really positive experience viewing the property. Alex answered all our questions and clearly had detailed knowledge of the property and the vendors. She made us feel at ease and wasn't trying to unduly influence our opinion of the house. We have no hesitation in recommending Alex, and Nicol & Co., based on our experience.

Susanna · 29 March 2019 · Nicol & Co Worcester

5/5

Google

Very professional service from Gemma, polite friendly and able to answer all my questions. Having a great sense of knowledge of the property and making us feel very welcome. Follow up service in a polite manner.

Justine · 28 March 2019 · Nicol & Co Droitwich

5/5

Google

Gemma Welch was a real star in facilitating our attempts to purchase .. she was able to arrange viewings at very short notice. Many thanks and well done Gemma ! 👏 …

David · 28 March 2019 · Nicol & Co Droitwich

5/5

Google

Very professional service from Gemma, polite friendly and able to answer all my questions. Having a great sense of knowledge of the property and making us feel very welcome. Follow up service in a polite manner.

Justine · 28 March 2019 · Nicol & Co Droitwich

5/5

Google

Always an excellent service from a Nicol and Co. They make things simple and straightforward Special praise for Julie Griffiths for her attention to our needs. And also for Sam Sturdy towards the end of our negotiations. A very caring team.

Cynthia · 28 March 2019 · Nicol & Co Droitwich

5/5

Google

Fantastic set up with extremely helpful staff, Every part of the process they have got right if your looking for an estate agent this is the place to go. We sold our house and bought a house in droitwich from nicol and co. Its always going to be stressful selling a house. Sam was always in contact with us in regards to how the progress was going between the solicitors and helped get everything pushed through. She really excels in taking the strain of moving away from yourself. We also bought through Nicol and co and you always picture an estate agent to be pushy but this is certainly not the case, they have really set the standards high. They let you look round the house with no pressure and give you as much information as they can. If they dont have it they will come back to you. Shaun was really helpful throughout and showed us round the house we finally bought! A great service all round

Luke · 28 March 2019 · Nicol & Co Droitwich

5/5

Google

This is the first time we have used Nicol. & Co Estate Agents to sell a property for us. From the first moment of contact we were impressed with Dan Sullivan for the time he took to explain the procedure from beginning to end, we also appreciated the texts informing us of potential buyers coming to view the property and feedback. We also had dealings with other members of staff who were also very helpful. We would highly recommend this firm for selling your property. Marjorie and John Hands

Marjorie · 28 March 2019 · Nicol & Co Droitwich

5/5

Google

Sold our house recently with Nicol and Co. Viewings were arranged on the property before pictures even went online! We had to offers on and over the asking price within a few days. Sam was excellent from start to finish. We were regularly contacted with updates etc. She was very pleasant and easy to deal with. We have used other estate agents before but none of them came close to the service we have received from Nicol and Co! Overall we would recommend Sam and the team to anyone who wants a quick, well priced and stress free house sale.

Richard · 28 March 2019 · Nicol & Co Droitwich

5/5

Google

Rating only, no written review.

Kirstin · 27 March 2019 · Nicol & Co Worcester

5/5

Google

Excellent service from Shaun, from Sonia.

Xylerxander · 27 March 2019 · Nicol & Co Worcester

5/5

Google

Excellent experience selling, the team were really helpful throughout the process

Alistair · 27 March 2019 · Nicol & Co Worcester

5/5

Google

Dan was very thorough and made some accurate and intelligent observations and recommendations to us regarding the sale of our property. I wouldn't hesitate to get in contact with him again should the need arise.

Paul · 27 March 2019 · Nicol & Co Worcester

5/5

Google

Great service from all especially Leanne Fletcher

Peter · 27 March 2019 · Nicol & Co Worcester

5/5

Google

Excellent service, knowledgeable and helpful staff, and pretty much smooth sailing from start to finish. What more do you need!

Matthew · 27 March 2019 · Nicol & Co Worcester

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Nicol & Co is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2019, 2020, 2023, 2026.

EA Masters by year, 2019 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Nicol & Co

Which Nicol & Co office has the most reviews?

Worcester has the most, with 1,133 reviews rated 4.9 out of 5, followed by Droitwich Spa with 736.

Where are the Nicol & Co offices?

The two Nicol & Co offices, by town:

  • Droitwich Spa: 226 Worcester Road, Droitwich Spa, Worcestershire, WR9 8AY
  • Worcester: 46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
What do sellers say about Nicol & Co?

89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."

What do buyers say about Nicol & Co?

79 reviews from buyers, rated 4.9 out of 5 on average. For example, Keith wrote: "We have recently bought a property through Nicol's. We viewed several properties in Droitwich, mainly through Nicol's, They updated us with relevant properties ..."

What do landlords say about Nicol & Co?

16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."

What do tenants say about Nicol & Co?

24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."

Has Nicol & Co won any awards?

Yes. In The Trusted Agent 2026 awards, Worcester won Platinum and Droitwich Spa won Platinum. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 5 other industry awards since 2019.

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