Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe can’t recommend Nicol & Co highly enough, especially Chloe. From start to finish, the whole process was incredibly smooth and stress-free. Everyone we dealt with was kind, professional, and helpful.
Although we felt let down by other agents in the chain at times, Chloe was always there keeping us informed and ensuring everything stayed on track. Her support and communication made a huge difference.
The whole service was truly above and beyond our expectations. Thank you so much to Chloe and the Droitwich team!
Claire · 17 December 2025 · Nicol & Co Droitwich
Agent replied · 16 January 2026
Hi Claire, thank you for your 5* review of our Droitwich team and your high recommendation! We’re delighted to hear that Chloe and the Droitwich team helped make your move as smooth and stress-free as possible. Keeping our clients informed and supported throughout the process is incredibly important to us, so it’s great to know Chloe’s communication and dedication made such a positive difference - especially when things felt challenging elsewhere in the chain.
★★★★★ 5/5
GoogleChloe offered us great advice, she was friendly and helpful and although we didn’t end up using your service we are grateful for her support.
Vicky · 13 December 2025 · Nicol & Co Droitwich
Agent replied · 13 April 2026
Hi Vicky, thank you for your 5* review of our Droitwich team. It's great to hear that Chloe offered great advice, friendly and helpful. Should you need, Chloe & the rest of the Droitwich team are always happy to help!
★★★★★ 5/5
GoogleFrom valuation to sale Nicols kept us informed and were very professional. Chloe, Kelly and Niamh were amazing. If you are thinking of selling definitely consider nicols.
Emma · 13 December 2025 · Nicol & Co Droitwich
Agent replied · 13 April 2026
Hi Emma, thank you for your 5* review of our Droitwich team and for naming Chloe, Kelly & Niamh too. It's great to hear that they were all amazing and thank you for your glowing reference!
★★★★★ 5/5
GoogleExcellent service by Nicol & Co Droitwich Spa
Mum and Chloe have been on hand to answer our questions, alas our stress and fears. Chased up solicitors and other agents to expedite the buying process. …
Melanie · 13 December 2025 · Nicol & Co Droitwich
Agent replied · 13 April 2026
Hi Melanie, thank you for your 5* review of our Droitwich team. We’re pleased to hear that Niamh and Chloe were responsive, proactive, and supportive throughout your purchase. Your feedback means a great deal to us!
★★★★★ 5/5
GoogleWe had a great experience with the entire team at the Droitwich branch when we purchased through them but a special mention to Dan Peace and Chloe Faizey for being extra helpful and understanding along with pro actively chasing everything for us!
Kayleigh · 13 December 2025 · Nicol & Co Droitwich
Agent replied · 13 April 2026
Hi Kayleigh, thank you for your 5* review of our Droitwich team and amazing comments! We’re delighted to hear you had such a great experience with our Droitwich team. Dan and Chloe will be thrilled to know their extra helpful and … More
★★★★★ 5/5
GoogleAs a cleaning contractor working with Nicol & Co, we’ve found their operations team to be outstanding. Communication is always clear, timely, and supportive, which makes our partnership run smoothly. Brett and Sian in particular have been …
JJC · 13 December 2025 · Nicol & Co Droitwich
Agent replied · 13 April 2026
Hi JJC Cleaning services Worcs Ltd, thank you so much for your wonderful feedback! We’re delighted to hear that our operations team has provided clear, timely, and supportive communication to help keep our partnership running smoothly. … More
★★★★★ 5/5
GoogleNicol & Co have been fantastic throughout the entire sale and purchase process. A huge shout-out to Chloe, Dan, and the whole team for their tireless work, not only managing our sale but also chasing and progressing every aspect of the …
Nick · 13 November 2025 · Nicol & Co Droitwich
Agent replied · 13 April 2026
Hi Nick, thank you for your 5* review of our Droitwich team and fanstastic comments. We’re absolutely delighted to hear that your experience with the Droitwich team, particularly with Chloe, Dan, was such a positive one. It was a real … More
★★★★★ 5/5
GoogleWe recently used Nicol and Co for our sale, and coincidently, also our purchase, and I cannot recommend them enough. Our purchase was not particularly straightforward, but they kept us updated and made sure everything progressed smoothly; …
Clare · 13 November 2025 · Nicol & Co Droitwich
Agent replied · 13 April 2026
Hi Clare, thank you for your 5* review of our Droitwich team and your high recommendation. We’re delighted to hear that both your sale and purchase went smoothly and that our team, especially Chloe, was able to keep you informed and … More
★★★★★ 5/5
GoogleWe’ve recently exchanged on our dream home after a long journey selling our house, including two failed transactions along the way and Chloe has been absolutely incredible throughout the entire process. …
Mia · 13 November 2025 · Nicol & Co Droitwich
Agent replied · 13 April 2026
Hi Mia, thank you for your 5* review of our Droitwich team and your recommendation! It truly means a lot to hear how supported you felt throughout such a challenging journey. We know the process can be stressful at times, so it’s wonderful … More
★★★★★ 5/5
GoogleI can’t recommend Nicol & Co highly enough! They were absolutely amazing with selling my house, even after two buyers pulled out, they were straight on it, had viewings lined up that week and had it sold again in no time. Their …
Megan · 13 November 2025 · Nicol & Co Droitwich
Agent replied · 13 April 2026
Hi Megan, thank you for your 5* review of our Droitwich team and your high recommendation! We’re absolutely delighted to hear that you had such a positive experience even through the ups and downs of the sale process. The whole team works … More
★★★★★ 5/5
GoogleGreat support from start to finish from the whole team, very reactive and always at hand to talk to. Lived up to their fantastic reputation
Tom · 13 November 2025 · Nicol & Co Droitwich
Agent replied · 13 April 2026
Hi Tom, thank you for your 5* review of our Droitwich team. It's great to hear you had great support from start to finish from the whole team, that they were very reactive and always available to talk to. We're very pleased we lived up to our fantastic reputation too! Wishing you all the best.
★★★★★ 5/5
GoogleA Five Star experience! Nicol and Co have been excellent from start to finish. I have been kept in the loop at all times and have not had to 'chase' my agents at all. They have kept me fully informed at every stage of the selling process and they have been extremely professional and helpful. I would especially like to thank Chloe for everything that she has done to facilitate my sale - she has been fabulous! I would also like to thank Mia who has also been involved towards the end of the transactions. I recommend Nicol and Co unreservedly.
Zoe · 12 August 2025 · Nicol & Co Droitwich
★★★★★ 5/5
GoogleFab experience buying with Nicol and Co in Worcester. Alex E proactively helped me to find me the right property and Alice B was efficient with all of the arrangements once my offer was accepted. Found the perfect house for me in less than a fortnight. A great, professional service and will recommend them to others!
N · 11 August 2025 · Nicol & Co Worcester
★★★★★ 5/5
GoogleI have nothing but good things to say about the team at Nicol & Co Droitwich but particularly Chloe. It took a long time to get to the end of the purchase of our house for various reasons, and Chloe never stopped keeping in touch throughout the whole process. She timeously informed us of developments, checked in often to see if we needed help with anything, was happy to chase up anyone who needed chasing, and made us feel at ease when things felt like it was just not progressing. Would certainly recommend the while team at Nicol&Co Droitwich and will certainly use their services again in the future.
Hannah · 28 May 2025 · Nicol & Co Droitwich
Agent replied · 3 June 2025
Hi Hannah, thank you for your 5* review of our Droitwich team and amazing comments. We're absolutely delighted to hear that you had such a positive experience with the team and especially with Chloe. She works incredibly hard to support our clients throughout the entire process, and it's lovely to see her efforts recognised. We're so pleased we could help make a sometimes stressful process feel more manageable, and that you felt supported every step of the way. Your recommendation means a great deal to us, and we look forward to assisting you again in the future!
★★★★★ 5/5
Googlewe have found nicol and co very helpful and easy to contact.
Many thanks to Alice and Jake for all their help on the process so far
Jenny · 27 May 2025 · Nicol & Co Worcester
★★★★★ 5/5
GoogleExcellent service and support from Alice Bennett @nicole and co Worcester. Alice has helped me to find my dream home. Thank you Alice…. Stacey
Zac · 22 May 2025 · Nicol & Co Worcester
Agent replied · 3 June 2025
Hi Zac, thank you for your 5* review of our Worcester team and for naming Alice too. We're thrilled to hear that Alice was able to help you find your dream home, that's exactly what we're here for. We'll be sure to pass on your kind words to her. Wishing you all the best as you settle in!
★★★★★ 5/5
GoogleWhen putting my house on the market in Droitwich, there was only ever one estate agency I was considering, and that was Nicol and Co… that was the best decision I’ve made, as my house was only on the market for one week before I accepted an offer, exceeding any expectations I had.
From the valuation with Dan Peace (which was like speaking to a friend) to the offer acceptance, everything has been seamless.
The valuation was real and transparent, no over-pricing to win or “out-do” another agent, no false promises, particulars of similar properties within the area and their sold prices were provided to me. I got given a pack explaining what to expect from the sales process and an engaging presentation was sent to me afterwards… everything was personalised to me and my property. This was particularly welcomed, being a first time seller, as I had no idea what I was doing!
The photos and virtual tour were beautifully done, to such a professional standard. Despite knowing exactly what my own house looks like, I wanted to buy it myself after seeing the listing!
The office staff have been exceptional from the start, always quick to answer the phones, emails, viewing requests, viewing feedback - Millie, Niamh and Chloe were always so excited to speak to me and spoke about my house as though it was their own, with nothing but excitement! (I must add, the social media post, from Millie, went round my group chats like wildfire and got nothing but praise from the girls WhatsApp group… and all you ladies know the worth of that group chat!)
During the sale process, Chloe Faizey has been incredibly supportive and attentive. Not only has Chloe been assisting with the sale of my home, she has also gone the extra mile to give me updates on the purchase of my new home (which is being purchased through a completely different estate agents), showing me that she genuinely cares for me both as a vendor and a buyer. Throughout the process, Chloe has seen all of my emotions - frustration, happiness, stressed and all of the quirks in between. At every turn, Chloe has been there for me to lean on, with any question, nothing was ever too much for her, and I will always be grateful for the support and hand holding she gave me. Chloe, your guidance, effort, and professionalism made a real difference throughout the entire process, and I truly appreciate everything you did to make it as smooth and successful as possible. Selling a home can be stressful, but your expertise and dedication gave me confidence every step of the way. I couldn’t have done it without you. Give that woman a pay rise!
It’s clear that communication within their team is a core value, with everyone always on the same page. Right hand speaking to the left perfectly.
I said from the very start of my journey, that Nicol and Co dominate the Droitwich market, so instructing them as my Estate Agents was a no-brainer. When I come to sell again, there is only one place I will go, and that is back to these incredible people. Not only do you get treated with value, but you also have the pleasure of dealing with real, authentic people who want the best for your property, taking your personal circumstances into account.
Matt must be so proud of the team he's built, what an incredible group of people. I truly feel supported and cared for during a time in my life that’s been especially challenging, helping to turn a difficult time into something more manageable.
Rhiannon · 13 May 2025 · Nicol & Co Droitwich
★★★★★ 5/5
GoogleCannot fault them through the whole process of buying a house. The level of service, friendliness and competency was really outstanding. Extra thank you to Chloe and Niamh!
Kiera · 1 May 2025 · Nicol & Co Droitwich
★★★★★ 5/5
GoogleThis is the Second house we have sold with Nicol and Co in15 months. the fact that we went back to them should speak volumes. my wife and i were treated professionally, and at the same time members of the staff that we had dealt with previously remembered things about our family and were interested in what we had been doing.
Communication is so important and it appeared that everyone in the office is aware of your situation and are all able to help. This makes for a very easy way of keeping up to date with what is going on.
To single out one member of staff without doing an injustice to any others would be to say Robyn's happy can do attitude is brilliant and very good at putting you at ease.
If you find moving house a bit of a maze and quite stressful go to Nicols and Co, If we were staying in the area they would again be my first port of call.
Growbag001 · 27 April 2025 · Nicol & Co Worcester
★★★★★ 5/5
GoogleI have just sold my house through Nicol and Co. The whole team from valuation to final sale has been really smooth. Moving house tends to be stressful but this was definately not. Shout outs must go to Molly Maguire who did my valuation, Tom Riley for the brochure, and a huge thank you to Alice Bennett who kept me informed regarding the sale and didn't laugh at my stupid questions!
Samantha · 17 April 2025 · Nicol & Co Worcester
★★★★★ 5/5
GoogleEveryone I have spoken to at Nicole&co Droitwich have all been very friendly, helpful, have a good sense of humour and above all patient! Our particular house move has been long and stressful (due to other factors not Nicole&Co) and they have always tried to make the process as pain free as possible. The team members I have had dealings with always remember who I am and my back story, which has helped immensely. Thank you to Dan, Millie and Niamh who I have spoken to on the phone and to Barry and Jayne we met on viewings. A special thank you to Chloe who has helped us through the final stages of our purchase. Apologies if I’ve missed anyone, you are all a credit to your profession. I would definitely recommend.
Nicola · 16 April 2025 · Nicol & Co Droitwich
★★★★★ 5/5
GoogleI had an excellent experience with Nicol And CO- I would like to specially mention Ms Alice Bennett - her professional and warm approach , her encouragement and understanding- her support throughout a process that defines so many things for a person. Thank you Alice for everything you have done for our family - you played such a pivotal role and Nicol and Co are very lucky to have you.
Selena · 29 March 2025 · Nicol & Co Worcester
★★★★★ 1/5
GoogleWorst experience I have had with an agency all my life.
I booked an appointment at 15:00, the train was cancelled and I called to say I'll make it at 15:20.
They assured me someone will come back to me if anything changes.
Went at the property. No one was there.
Called twice, the first lady reassured me she will ask someone to call me back. The second time the gentleman said that they close at 15:30 and he wasn't sure why no one had come back to me to say anything.
I waited for 20 min outside. It is -4° and no one was that professional to give a call back to a potential client. If there was a 0 star choice, I would have chosen that instead of 1.
Denarda · 12 January 2025 · Nicol & Co Droitwich
★★★★★ 5/5
GoogleCannot recommend Nicol and co highly enough.!Superb agents!..From initial valuations to the high standard of marketing ,through to completion !..Exceptional !.. a breath of fresh air in a world where customer service is lacking in so many businesses.We dealt with the Droitwich branch but seems the positive company culture is the same throughout.
Particular mentions for great service from Kelly during valuation , Niamh and Millie throughout marketing were awesome and for the superb communications from Chloe who oversaw the complicated buying /selling process and took away the stress.Thanks Chloe for the great service!…You are all stars!..Cannot praise you all highly enough .Never had to chase responses ,always kept in the loop .Congratulations to Nicol and their whole team for delivering such a professional service !….Anyone looking to buy or sell a property in Worcestershire I would urge you to use Nicol and Co ..you won’t regret it !..
Neil · 11 January 2025 · Nicol & Co Droitwich
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