Trusted Agent profile · Worcestershire

Verified

Nicol & Co estate agents in Worcester and Droitwich Spa

4.9

★★★★★ Excellent

1,672 reviews across 2 offices and 3 platforms

nicolandco.co.uk/branches/worcester

Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,672 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

1,233

Reviews on Google

All 2 offices

Facebook logo

4.8 / 5

197

Reviews on Facebook

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Nicol & Co's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,228 reviews on Google only. Show every review

5/5

Google

Everyone we dealt with at Nicol & Co were great during our purchase, the sales team, the lettings team and also Leanne in the sales progression team. Leanne went above and beyond to finally get our purchase over the line! Thank you.

Ashleigh · 19 September 2021 · Nicol & Co Worcester

Agent replied

Good morning Ashleigh, thank you for the lovely 5* review. We are very pleased that you had such a good experience across the departments, and that your purchase went through smoothly. Wishing you all the very best and hopefully we can be of assistance again in the future

5/5

Google

Nicol & Co have provided a professional service throughout the purchase of my new home and I would like to give Leanne Fletcher my thanks for all the extra help and support she has provided. I would definitely recommend them as I am more than happy with the work they have carried out. Thankyou.

Richard · 19 September 2021 · Nicol & Co Worcester

Agent replied

Dear Richard, thank you for such an amazing review, we really do appreciate it. It was a pleasure dealing with you and we wish you all the best in your new home

5/5

Google

I have recently rented a property through Nicol & Co and the service was excellent. Yuri, Letting Specialist at the Worcester branch, dealt with everything from my initial enquiry to key handover and was absolutely fantastic, quick to respond and the process was fast and efficient. Thanks so much for making what was a difficult move for me, so easy!

Alexandra · 19 September 2021 · Nicol & Co Worcester

Agent replied

Hi Alexandra, thank you so much for leaving us a 5* review. We are thrilled that Yuri and the Lettings team were able to make your move a smooth process. We hope you are enjoying your new property.

5/5

Google

Nicol&Co are an extremely professional, friendly estate agents. The team can not do enough for you and they were the only estate agents to keep in touch throughout my property search. Alice is a brilliant team member who was always there for me as a first time buyer. Amazing service.

Livvi · 19 September 2021 · Nicol & Co Worcester

Agent replied

Hi Livvi, thank you so much for the lovely 5* review you have written. We are glad you received such professional service and we really appreciate the recommendation. We hope to be of service again in the future, with many thanks from Nicol & Co Worcester

5/5

Google

The whole team at Nicol & Co have been fantastic. Jasmine in particular was so helpful throughout the purchase of our new home and genuinely cares, going the extra mile when it comes to customer service - a real credit to the company. Any issues or queries, however minor were attentively dealt with swiftly by Nicol & Co and we are loving the new home.

Will · 19 September 2021 · Nicol & Co Worcester

5/5

Google

Nicol & Co have been great start to finish for helping me purchase my property. Lara was fantastic in setting up my viewings and sorting out the initial offer stages. Throughout the rest of the process, Leanne Fletcher has been professional and incredibly proactive to ensure a smooth process, and made sure I was always in the know of what the next step was. For an easy and efficient sale or purchase I would definitely recommend!

Skye · 19 September 2021 · Nicol & Co Worcester

5/5

Google

Very efficient and professional letting service, Yuri Kohno was very helpful and responded quickly and professionally to any questions I had for me, as a tenant, moving into the new property. Would definitely recommend!PositiveResponsiveness, Professionalism

Erik · 22 July 2021 · Nicol & Co Droitwich

5/5

Google

Extremely smooth and professional process, friendly and straightforward. Very impressed and Yuri made everything easy and pleasant, very profession chap and business. Highly recommended.PositiveResponsiveness, Quality, Professionalism

Matt · 21 July 2021 · Nicol & Co Worcester

Agent replied · 19 September 2023

Dear Ma H, Thank you for taking the time to write a lovely review for Yuri and the Lettings department. We are very happy that you had such a good experience and for recommending us.

5/5

Google

Leanne and the rest of the team were very good and helped the sale process go as smoothly as possible (given the current situation!)PositiveResponsiveness, Professionalism

Matt · 19 July 2021 · Nicol & Co Worcester

5/5

Google

Our experience with Nicol and Co is as purchasers. From making our offer with Zoe to chasing and finalising our purchase with Leanne. Everyone was very helpful and professional and really couldn't do more. The final purchasers gift hamper on day of completion was also a very nice touch and very useful. We would not hesitate to recommend Nicol and Co to everyone and will be sure to use them again in the future.PositiveResponsiveness, Professionalism

Andy · 19 July 2021 · Nicol & Co Worcester

5/5

Google

Great experience working with them. Really helpful and went out of their way to make everything easier for us.PositiveProfessionalism

Francois · 18 July 2021 · Nicol & Co Worcester

5/5

Google

I cannot praise the Nicol & Co team enough for supporting me professionally and happily at every step of my house sale, well worth the fee, they have a friendly expert at every step who treats you as an individual valued customer. They impressed me more than once, particular thanks to Matt, Leanne, Tom and Lara, superb skills and great customer service. Very impressed.PositiveResponsiveness, Quality, Professionalism, Value

M · 18 July 2021 · Nicol & Co Worcester

Agent replied

Dear M Hinds, thank you for taking the time to leave us such a lovely review. We are thrilled that the team were able to assist in selling your property and that you are pleased with the service you have received.

4/5

Google

I sold my house through Nicol and Co and they did a pretty good job. Sold within a day of being on the market and the whole process completed within nine weeks! Leanne in particular was good at keeping me informed throughout the sales process.PositiveProfessionalism

Hannah · 14 July 2021 · Nicol & Co Worcester

5/5

Google

My partner and I recently bought a house through Nicol & Co, and from the very start, they have been excellent. It was very easy to book a viewing, the listing was extremely professional and the communication was very good. For the purchase, we have had close contact with Leanne. She has been an absolute star throughout the entire experience. She kept us updated at all times, and really made a huge effort to keep everybody happy (despite differences of opinions). Even when we had enquiries about how to deal with our current accommodation, she was more than happy to assist us to make the whole process less stressful. In general, she is also very kind and approachable. I'm so glad that she was working with us. Thank you to everybody at Nicol & Co. :)PositiveResponsiveness, Quality, Professionalism

Jemma · 14 July 2021 · Nicol & Co Worcester

5/5

Google

I recently purchased a property through Nicol and Co and I must say that I have been very impressed with the professionalism of all the staff I came into contact with. I particularly would like to thank Robin in sales and Odette and Leanne from the sales progression team who were extremely efficient.PositiveResponsiveness, Professionalism

Donna · 13 July 2021 · Nicol & Co Worcester

4/5

Google

Lara at Nicol &Co has been excellent from day one of initial contact, viewings, feed back and follow up. As an experienced buyer all I want is to be kept up-to-date of progress whether good or bad. I have enjoyed dealing with Lara so far as her approach and nature personality have been a pleasure to deal with.PositiveResponsiveness, Quality

ANDREW · 13 July 2021 · Nicol & Co Worcester

5/5

Google

I have moved many times and used different estate agents, each more disappointing than the last. Nicoll and Co really are outstanding and unlike any other estate agent. From the first meeting and valuation all the way to completion, they kept us informed and updated. Coral is truly magnificent and worked really hard to achieve the dates we wanted. I highly recommend them. 5* indeedPositiveResponsiveness, Quality, Professionalism, Value

Sarah · 12 July 2021 · Nicol & Co Worcester

5/5

Google

We found Tom from Nicol and Co. very professional and helpful, as well as being responsive to our emails and understanding of us being shift workers - he also managed to get our property sold within a couple of weeks of being on the market! Full of good ideas and suggestions as to how to make the property more sellable. Once our property was sold, we found Nicol and Co to still continue being helpful in giving us regular updates from our buyer's solicitors, as well as updates from the chain. All very friendly and approachable, and happy to explain everything to first time sellers! Would highly recommend and, if needed, will definitely be using them again.PositiveResponsiveness, Quality, Professionalism

Bethany · 11 July 2021 · Nicol & Co Worcester

5/5

Google

We have just secured our new home from Nicol & co. I must say the service we have received from Leanne has been absolutely brilliant. Thoroughly recommend them. Leanne kept us up to date throughout the process. Great customer service.PositiveResponsiveness, Quality, Professionalism

Stuart · 1 July 2021 · Nicol & Co Worcester

Agent replied

Hi Stuart, thank you for the lovely review, Leanne and the team are thrilled. We wish you all the best and hope you are settling in well to your new home.

5/5

Google

Thanks to Leanne for the excellent service we have received. Leanne was in contact with the whole chain throughout the process and really provided value for money in ensuring the deal happened when a builder in the chain was threatening to collapse it. Leanne took the majority of the stress away from us and kept us informed throughout. I would highly recommend Nicol and Co.PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 1 July 2021 · Nicol & Co Worcester

Agent replied

Hi Sarah, thank you very much for leaving us a 5* review. We are delighted that the transaction went smoothly for you and we hope to be able to assist again in the future. Many thanks for the recommendation

5/5

Google

I have limited experience with house buying but these agents made it very simple, were incredibly responsive and helped explain the process and respond to any queries I had along the way. Great company.

Phil · 1 July 2021 · Nicol & Co Worcester

Agent replied

Hi Phil, thank you so much for the 5* review. We are glad to hear you had such a positive experience with your house purchase , and hope we can help again in the future. Many thanks

5/5

Google

We recently sold our property through Nicol and Co. They were very professional and supportive from the start of the process and remained so throughout the time I was with them - which was a long time. We experienced difficulties with third parties as we were part ownership at the time, but Coral, Jessica, Evie and Odette were amazingly helpful and went above and beyond to help us where they could and they were definitely worth the money paid. We would use them again and would recommend them to anyone thinking of selling their property - especially if you own a part ownership. We cannot thank them enough for all of their help!PositiveResponsiveness, Quality, Professionalism, Value

Allysha · 30 June 2021 · Nicol & Co Worcester

5/5

Google

Nicol and Co truly exceeded my expectations. The thought of selling my first property was daunting and they made the process as stress free as possible. The sale was a complicated one (due to complications out of their control) yet Leanne and the team persevered and chased regularly for updates. The communication was fantastic. Nicol and Co were worth every penny and I cannot fault them.

Hollie · 30 June 2021 · Nicol & Co Worcester

Agent replied

Hi Hollie, thank you for the lovely 5* review. We are so pleased that we were able to take the stress away from a complicated sale, and that the sale was completed to your satisfaction. With many thanks for taking the time to recommend us to others

5/5

Google

Very professional throughout, I’ve been kept up to date weekly via Email and calls. I dealt with Leanne for the purchase of a property and felt throughout that she was working hard behind the scenes to help the process run as smoothly as possible.PositiveResponsiveness, Quality, Professionalism

Mark · 28 June 2021 · Nicol & Co Worcester

Agent replied · 27 June 2024

Hi Mark, thank you very much for taking the time to leave us a 5* review. We are happy to hear that your property purchase went very smoothly. Kind regards Nicol & Co

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Nicol & Co is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2019, 2020, 2023, 2026.

EA Masters by year, 2019 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Nicol & Co

Which Nicol & Co office has the most reviews?

Worcester has the most, with 1,133 reviews rated 4.9 out of 5, followed by Droitwich Spa with 736.

Where are the Nicol & Co offices?

The two Nicol & Co offices, by town:

  • Droitwich Spa: 226 Worcester Road, Droitwich Spa, Worcestershire, WR9 8AY
  • Worcester: 46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
What do sellers say about Nicol & Co?

89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."

What do buyers say about Nicol & Co?

79 reviews from buyers, rated 4.9 out of 5 on average. For example, Keith wrote: "We have recently bought a property through Nicol's. We viewed several properties in Droitwich, mainly through Nicol's, They updated us with relevant properties ..."

What do landlords say about Nicol & Co?

16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."

What do tenants say about Nicol & Co?

24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."

Has Nicol & Co won any awards?

Yes. In The Trusted Agent 2026 awards, Worcester won Platinum and Droitwich Spa won Platinum. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 5 other industry awards since 2019.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent