Trusted Agent profile · Scotland
Verified
★★★★★
679 reviews across 6 offices and 3 platforms
Neilsons Solicitors and Estate Agents has six offices, in Edinburgh (three offices), Bonnyrigg, South Queensferry and City of Edinburgh (Scotland). Together they have 679 reviews on three platforms, rated 4.8 out of 5 overall.
624
Reviews on Google
All 6 offices
1
Reviews on The Trusted Agent
All 6 offices
54
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Neilsons Solicitors and Estate Agents's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Neilsons Solicitors and Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Trusted Agent award
1,210th of 18,569 UK offices
Top 10%
Trusted Agent award
1,673rd of 18,569 UK offices
Top 10%
Trusted Agent award
1,918th of 18,569 UK offices
Top 10%
Showing 623 reviews on Google only. Show every review
5/5
GoogleFantastic company Have used before and wouldn’t hesitate to use them again They know their stuff and their communication throughout is outstanding
Thank you so much for your five star review Kirsty. Your kind words have made the team's day. We're delighted that you have found us to be fantastic, knowledgeable and extremely communicative. Thank you for choosing us again, and we look forward to continuing to work with you further.
5/5
GoogleI bought and sold properties with Neilsons - this is an excellent firm with excellent staff providing excellent service! They are very professional - pleasure to do business with.
Thank you so much for your kind words and 5-star review, Pavel! We're delighted to hear that you had such a positive experience buying and selling properties with Neilsons. Our team takes great pride in delivering professional and friendly … More
5/5
GoogleThe process from start to finish was flawless, with Lewis, Diane, Susan, Linda and Jade keeping me informed promptly and in an easy to digest way, which left me with a smooth and stress free process all the way through to completion, I can't recommend highly enough
Thank you so much for your kind words, Graeme! We're thrilled to hear that your experience with us was smooth and stress-free from start to finish. Lewis, Diane, Susan, Linda, and Jade will be so pleased to know their efforts made a positive impact. Your recommendation means a lot to us, thanks again for choosing Neilsons!
5/5
GoogleExcellent service and very friendly staff
Thank you so much for choosing Neilsons and for your 5 star review, Margaret!
5/5
GoogleOur experience with Neilsons was very good. All the staff we dealt with were very professional & quick to reply. Kara was always available to answer questions & very helpful. Would recommend using them again.
Thank you so much for your kind words and for taking the time to leave a review. We're delighted to hear that you had a positive experience with Neilsons. It's especially great to know that Kara and the rest of our team were helpful and responsive throughout. Your recommendation means a lot to us, and we’d be happy to assist you again in the future!
5/5
GoogleWould highly recommend Neilsons! Made the selling and buying process for us so easy and were always on hand for any questions we had. Kara, Robert and all other members of staff we came across were top class and clearly very experienced in what they do.
Thank you so much for your kind words and recommendation, Debbi! We're delighted to hear that you found the selling and buying process smooth and straightforward. Kara, Robert, and the rest of the team will be so pleased to know their efforts made a difference. Thank you for choosing Neilsons, and wishing you all the best in your new home!
5/5
GoogleReally happy with Neilsons with their support, advice and professionalism all the way, from Amy's initial visit to the house to Kirsten as our negotiator. Would recommend.
Thank you for your kind words and recommendation, Jane! We’re thrilled to hear that Amy and Kirsten provided excellent support and professionalism throughout your experience. Thanks again for choosing Neilsons!
5/5
GoogleWe used Neilsons for the sale of my late father in laws house. They are very professional and I would recommend their services.
Thank you for your kind words and recommendation Phil! We’re glad we could assist with your sale. If you ever need our services again, we’re here to help!
5/5
GoogleWe experienced a very smooth, friendly and professional service with excellent communication at all times
Thank you so much for your kind words Fiona! We're thrilled to hear that you had a smooth and professional experience with us. Excellent communication is something we pride ourselves on, and it means a lot to know it made a difference for you. Thank you for choosing Neilsons!
5/5
GoogleCan’t praise the staff at Neilsons highly enough. Dealt with the sale of my mums house after she passed. Everyone was so helpful and professional. The process was easy and the house was sold super quick. Highly recommended
Thank you for your kind review Danny. We’re so glad we could make the process smooth and provide support during such a difficult time. Your recommendation means the world to us!
5/5
GoogleRating only, no written review.
Thank you for the 5 star review Mahnoor! We really appreciate it.
5/5
GoogleJust sold my garage. All the staff were so professional. And special thanks to Rhonda Gunn for all her help and making it all stress free. Thanks.
Thank you so much for taking the time to leave us a review, Tam! We are so pleased to hear that you found the service from the team to be professional, and we have passed your kind comments on to Rhonda and the rest of the team. Thanks again for choosing Neilsons, and we look forward to working with you again in the future!
5/5
GoogleI've sold two properties through Kirsten Olverman at Neilsons this month. The first went in under 2 months and the second was sold within a week. The whole process has been quick, professional and hassle-free. Even enjoyable.
Thank you so much for your kind words Patrick! We're thrilled to hear that Kirsten and the Neilsons team made the process smooth and even enjoyable for you. Congratulations on the quick sales of both properties! It was a pleasure working with you, and we truly appreciate your trust in us.
5/5
GoogleNot being local, I wanted an Estate Agent / Solicitor to help sell Mum's house without it being a daunting process for her. For the outset both Lyndsey and then Kirsten have been great, allowing us to go at a suitable pace, and at the same time achieving a good sale.
Thanks so much for your 5 star review, Keith. We're delighted to hear that you found us to be great and that we achieved a good sale. It was our pleasure assisting you and we appreciate the recommendation. Will pass on your feedback to the entire team, including Lyndsey and Kirsten.
5/5
GoogleExcellent service, they sold my house under 21 days 😎 Absolutely WOW …
Thank you for your amazing review! We're delighted to have sold your house in under 21 days - thank you for choosing Neilsons... 💙😎 …
5/5
GoogleFirst class service. I would highly recommend Neilson if you are selling your house 🏠 staff kept you regularly updated. …
Thank you so much for leaving us this lovely review, Margo! Thanks for choosing Neilsons, and we look forward to working with you again in the future should you require our services!
5/5
GoogleGreat service when selling my property. Particular thanks go to Kirsten Olverman who provided excellent communication and support throughout the process. Would highly recommend. Thank you.
Thanks for taking the time to leave us a review, Susan! It's great to hear that Kirsten and the team were able to offer you great support throughout your property sale. Thanks again for choosing Neilsons. We look forward to working with you again in the future!
5/5
GoogleHad a great experience in selling our property. Eileen especially stood out. Very professional with a fab sense of humour which is a bonus.
Thank you for taking the time to leave us this lovely review, Miriam! We are so pleased that Eileen was able to guide you through your property sale in a professional but friendly manner. Thanks again for choosing Neilsons, and we look forward to working with you again in the future!
5/5
GoogleI popped into the office to get some information about buying a property. Jamie and the rest of the team were very helpful and informative. Although they couldn´t help me (due to my own personal circumstances), I would highly recommend them!
Thank you so much for taking the time to leave us a review, Dario! We're sorry to hear we were unable to assist on this occasion, but hopefully we can work with you in the future!
5/5
GoogleKirsten was incredible throughout her handling of our transaction. She was on hand navigate some bumps in the road and her advice was invaluable in getting a good outcome. This was my third time using Neilsons and I wouldn't hesitate to recommend to others.
Thank you so much for your kind review! We're delighted to hear that Kirsten provided such excellent support and guidance throughout your transaction. It's wonderful to know that you've had consistently positive experiences with Neilsons. … More
5/5
GoogleFrom making initial contact to receiving the cheque at the end of sale they were 1st class. Very helpful. Kept us fully informed at all stages. All staff were helpful and professional throughout
Thank you so much for your kind review! We are delighted to hear that you had a positive experience with us from start to finish. Our team takes great pride in providing excellent service and keeping our clients well-informed every step of … More
5/5
GoogleKirsten has been fantastic at helping to sell my flat in 12 days! Fabulous and knowledgeable service, would recommend 100%. Steve also gave great advice on buying. Thank you!
Thank you so much for taking the time to leave this lovely review, Ashleigh! We are so pleased that you were impressed with the service received from our team here at Neilsons, and we have passed your kind comments on to Kirsten, Steve and the rest of the team. Thanks again for choosing Neilsons!
5/5
GoogleWe used Neilsons for both our buying and selling and were very pleased with the service provided. A big thank you to Eileen Henderson and Lorna O’Connor for their friendliness, guidance and professionalism throughout our journey. We would have no hesitation recommending Neilsons to anyone considering buying or selling a property.
Thank you so much for taking the time to share your positive experience with Neilsons! We're delighted to hear that you were pleased with the service provided for both your buying and selling needs. We will pass your kind comments on to … More
5/5
GoogleCan't recommend Neilsons highly enough - our house was sold within 4 days of going to market at a price we are really happy with. All the staff are very friendly and helpful, and special shout out to Kirsten who's guidance and expertise was really invaluable. Thanks to all the team!
Thank you for your fantastic review! We’re thrilled to hear that your house sold so quickly and at a price you’re happy with. Our team strives to provide the best service possible, and it’s wonderful to know we met your expectations. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Edinburgh (24A Picardy Place) has the most, with 273 reviews rated 4.6 out of 5, followed by Edinburgh (162 St. Johns Road) with 214.
The six Neilsons Solicitors and Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Edinburgh won Gold, Bonnyrigg won Trusted Agent and two more branches won Trusted Agent.
Send Neilsons Solicitors a message.
