★★★★★ 5/5
GoogleWe have used Neilsons for nearly 40 years with all our house moves, wills and POA.
This last 12 months we dealt with the Bonnyrigg branch as we had a couple of family bereavements and required assistance with house sales and Certificates of Confirmation , to wind up estates.
Ramune Gilfillan was exceptional in her professionalism, as well as being empathetic and totally approachable.
All members the team were patient, kind and informative and we would highly recommend Neilsons for their services.
What could have been a stressful experience was executed very smoothly, and We thank them for this!
Karen · 16 November 2025 · Neilsons Solicitors and Estate Agents Bonnyrigg
Agent replied · 13 January 2026
Thank you so much for taking the time to share your kind words and for your continued trust in Neilsons over the past 40 years. We’re truly sorry for your recent losses and are glad that Ramune and our Bonnyrigg team were able to support you during such a difficult time. Your recognition of their professionalism, empathy, and care means a great deal to us. We’re delighted to hear that everything was handled smoothly, and we deeply appreciate your recommendation.
★★★★★ 5/5
GoogleWe were thoroughly impressed using Neilsons for the sale and purchase of our properties you were great from start to finish. A special, thank you to Denise and Kara. Denise ensured our sale was smooth, and Kara ensured our purchase ran smoothly. Also thank you to everyone else in the team that help too. Honestly, you made the whole process less stressful. We wouldn't hesitate to use you again.
5 stars all round!
Nicola · 16 November 2025 · Neilsons Solicitors and Estate Agents Edinburgh (24A Picardy Place)
Agent replied · 27 December 2025
Thank you so much for your 5 star review Nicola. We’re absolutely delighted to hear that you were so pleased with the service you received throughout your sale and purchase. Denise, Kara, and the whole team are delighted to know their efforts made the process smooth and stress-free for you. We really appreciate your kind words and feedback. We'd be delighted to work with you again in the future should you require any further assistance. Meantime, all the best in your new home!
★★★★★ 5/5
GoogleRating only, no written review.
Rebecca · 14 November 2025 · Neilsons Solicitors and Estate Agents Bonnyrigg
Agent replied · 13 January 2026
Thanks for taking the time to leave us a 5 star review, Rebecca!
★★★★★ 5/5
GoogleVery professional team who supported us along our journey and were always there to talk to.
Diane · 29 October 2025 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)
Agent replied · 28 December 2025
Thanks for taking the time to leave us a review, Diane! We are so glad you felt supported by our team during your transaction. Thanks for choosing Neilsons!
★★★★★ 5/5
GoogleI want to say a massive thank you to Kara, Peter and Sarah on the conveyancing team at Neilsons helped me to buy 4 properties without any stress, from getting the initial offers in to assisting with all the paperwork and being so responsive to questions I wasn’t sure about. Would highly recommend. Thanks again.
Chris · 28 October 2025 · Neilsons Solicitors and Estate Agents Edinburgh (24A Picardy Place)
Agent replied · 27 December 2025
Thank you so much for your lovely review, Chris! We’re thrilled to hear that Kara, Peter, and Sarah made your property purchases smooth and stress-free. Your recommendation means a lot to us, and it’s been a pleasure assisting you with your four purchases. Wishing you all the very best with your new properties!
★★★★★ 5/5
GoogleSublime. The team at Picardy Place were nothing short of exceptional. As a first time buyer I was coached through the process and was offered excellent advice from Fiona and the team. Any updates or issues with paperwork were flagged within 24hrs which enabled a sale within 6 weeks of an offer being accepted. The team at Picardy Place were also able to accommodate my work commitments and complete a day earlier than agreed.
Rory · 18 October 2025 · Neilsons Solicitors and Estate Agents Edinburgh (24A Picardy Place)
Agent replied · 24 March 2026
Thank you so much for your fantastic review Rory! We're delighted Fiona and the team could guide you through your first purchase smoothly and efficiently. Congratulations on your new home, we’re so glad we could help make it happen!
★★★★★ 5/5
GoogleThank you Neilsons for all of your effort in the sale of Dad's old house and the purchase of his new one. The process faultless and without issue, and we got the price we wanted for both properties. Thanks also to Kara for your discretion and expedience in helping Dad arrange his Power of Attorney. The visit to Dad while in hospital was above what we had expected. Thanks again.
Iain · 18 October 2025 · Neilsons Solicitors and Estate Agents Edinburgh (24A Picardy Place)
Agent replied · 24 March 2026
Thank you so much for your kind words Iain! We’re thrilled to hear the sale and purchase went smoothly and met your expectations. Kara and the team were happy to support your dad, and we wish him all the best in his new home.
★★★★★ 5/5
GoogleLorna and the team at Neilson’s Picardy place were absolutely outstanding. They kept us well informed along the way, and any question we had was never too much trouble. However, we are still astounded that Lorna went above and beyond the call of duty, working until almost midnight to ensure that we avoided the snap increase in additional dwelling support, which saved us over £8000. We would absolutely recommend Neilson’s to anybody seeking exceptional service!
Craig · 18 October 2025 · Neilsons Solicitors and Estate Agents Edinburgh (24A Picardy Place)
Agent replied · 19 May 2025
Thank you so much for your kind words! We’re delighted to hear that Lorna and the team at our Picardy Place office provided you with exceptional service. Going the extra mile for our clients is what we strive for, and we’re thrilled that Lorna’s dedication made such a difference for you. Your recommendation means the world to us, and we truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleI found all the Neilsons staff I dealt with to be knowledgeable, professional and friendly. I was kept informed of progress on both the sale of my property and purchase of the next one all the way along the process and it was easy to get hold of someone when I needed to.
They got my property on the market extremely quickly and then sold it in 14 days. I felt their valuation was realistic and fair and am happy with the price achieved.
Shona · 18 October 2025 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)
Agent replied · 13 May 2026
Thanks so much for the lovely review, Shona! We're really glad to hear you felt supported throughout your sale and purchase, and that you found our valuation fair and realistic. Thanks again for choosing Neilsons. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleFantastic service, Alana Mason was my sales negotiator. From start to finish, she made me feel comfortable and kept me fully up to speed throughout the whole process. Their professionalism, clear communication, and supportive approach made everything way less stressful. I couldn’t have asked for better service. Even after the sale had gone through she was there to support me on next steps to proceed with my purchase and sale. Nelson’s have been great to work with and I would use them again, you aren’t left waiting to hear from them the communication has been great.
Clara · 18 October 2025 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)
Agent replied · 28 December 2025
Thank you so much for your wonderful feedback. We’re delighted to hear that Alana provided such supportive and professional service throughout your journey. Keeping clients comfortable, informed, and confident at every step is exactly what we strive for, so it’s fantastic to know we delivered that for you. We truly appreciate your kind words and recommendation, and we’ll be sure to share your feedback with Alana and the rest of the team. Wishing you all the best with your new chapter, and we look forward to working with you again in the future.
★★★★★ 5/5
GoogleThe team have been so efficient, calming, and full of wise words during the very stressful ( to me) experience of buying and selling. I have been regularly kept up to date with the whole process, their online information was in particular a godsend, being kept updated on viewings etc.. I couldn’t recommend them more to anyone about to enter the property market.
Julie · 18 October 2025 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)
Agent replied · 10 September 2025
Thank you so much for your kind words, Julie! We're absolutely delighted to hear that you felt supported and well-informed throughout your buying and selling journey. We understand how stressful the process can be, and it's wonderful to know that our team was able to bring a sense of calm and clarity during this time. We're especially glad you found our online client portal helpful! Wishing you all the best in your new chapter, and thank you again for the recommendation!
★★★★★ 5/5
GoogleHighly recommend the team at Neilsons.
Kevin was excellent during the initial valuation, providing clear guidance and comparable sales of similar flats on the street.
The photographs were outstanding. I’d honestly recommend Neilsons on the strength of the photography alone and pre-photography advice.
Eve from the viewings team and Rhonda from the negotiations team were both incredibly attentive, keeping me up to date with scheduled viewings, general updates, and helpful advice throughout the process.
This was my first time using Neilsons, but I wouldn’t hesitate to use them again.
Cameron · 18 October 2025 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)
Agent replied · 10 September 2025
Hi Cameron, thank you so much for your fantastic review and kind words about the team! We're delighted to hear that Kevin, Eve, and Rhonda and the rest of the team all provided such a positive experience throughout your sale, and that the photography and guidance stood out for you. We always aim to make the process as smooth and informed as possible, so it’s wonderful to know that we met your expectations. It was a pleasure working with you, and we’d be more than happy to assist you again in the future!
★★★★★ 5/5
GoogleFound the whole Neilsons team to be well informed, top of their game and highly experienced.
Would recommend to family and friends
Darrin · 18 October 2025 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)
Agent replied · 10 September 2025
Thank you so much for your kind words and recommendation. We’re delighted to hear you found our team well informed, experienced, and at the top of our game. It means a lot to know you’d recommend us to your family and friends, and we truly appreciate your trust and support. Thanks again for choosing Neilsons!
★★★★★ 1/5
GoogleUsing Neilsons as property solicitors for my flat purchase was the worst professional experience I’ve ever had.
My solicitor went on holiday for nearly three weeks with no prior notice, I only discovered this after chasing for an update and receiving an out-of-office reply. Even after CC’ing others at Neilsons, I was ignored or given vague, unhelpful responses until she returned.
When she did, the poor communication continued. I often had to research parts of the buying process myself, then forward that information back to Neilsons. Key steps, like preparing my deposit, only happened because I chased them with multiple emails. Responses were slow, usually at the end of the day, or days later, and often only after follow-ups.
Friends later told me Neilsons already had this reputation, but I didn’t see many reviews reflecting it. I don’t normally write reviews or complain, but when you’re spending such a large amount of money, you expect professionalism and basic communication. Neilsons delivered neither. I would strongly advise looking elsewhere.
Gareth · 16 October 2025 · Neilsons Solicitors and Estate Agents Edinburgh (24A Picardy Place)
★★★★★ 5/5
GoogleCouldn’t recommend the team at Neilsons Bonnyrigg more. They were all so helpful throughout the process of me and my partner purchasing our 1st home together. :)
Kevin · 15 October 2025 · Neilsons Solicitors and Estate Agents Bonnyrigg
Agent replied · 13 January 2026
Thank you so much for your lovely review Kevin. We’re delighted to hear that our Bonnyrigg team could support you and your partner with the purchase of your first home, such an exciting milestone! Wishing you both every happiness as you settle in, and please don’t hesitate to reach out if we can help further in the future.
★★★★★ 5/5
GoogleThe team based out of Bonnyrigg helped with the sale of our family house and thank everyone involved (Susan, Ramune, Samantha, Diane, Lewis) - I recommend using Neilsons for any property sale/purchase 👍 …
Brian · 15 October 2025 · Neilsons Solicitors and Estate Agents Bonnyrigg
Agent replied · 13 January 2026
Thank you so much for your kind words! We’re delighted to hear that Susan, Ramune, Samantha, Diane, Lewis, and the rest of the team were able to support you throughout the sale of your family home. Your recommendation means a lot to us, and we’re so pleased we could make the process smooth and positive for you.
★★★★★ 5/5
Googlethe whole process has been very smooth and professional. From day 1 all of my queries were answered in a timely manner which allowed me to proceed with the sale of my property. Would highly recommend to anyone that is looking to sell their …
Mark · 14 October 2025 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)
Agent replied · 9 November 2024
Thank you for your kind words and recommendation Mark! We’re delighted to hear that Denise’s expertise and attention to detail helped make your sale process smooth and efficient. We appreciate your trust and are here for any future property needs!
★★★★★ 5/5
GoogleFrom initial enquiries right through the selling and buying process, Neilsons Solicitors and estate agents have been fantastic.
Communication and organisation have been faultless. …
Jill · 14 October 2025 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)
Agent replied · 1 May 2025
Thank you so much for your kind words and for taking the time to share your experience with Neilsons. We’re delighted to hear that you found our communication and organisation faultless and that our team helped make the buying and selling … More
★★★★★ 5/5
GoogleFrom start to finish Neilsons goal was to make the marketing and selling of our property as seamless as possible. …
Georgina · 14 October 2025 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)
Agent replied · 13 May 2026
Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with Neilsons was seamless from start to finish. David, Rhonda, and the rest of our team will be delighted to know their efforts made a positive … More
★★★★★ 5/5
GoogleFrom initial consultation the team at Neilsons have been excellent. I particularly liked the client portal so I could see information about how many views my property had received, the viewers details when booked in etc. The staff were all …
Michelle · 14 October 2025 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)
Agent replied · 13 May 2026
Thank you for your lovely review, Michelle! We're so pleased to hear that you found the client portal useful and that the team, especially Siobhan, made the process smooth and informative for you. It's great to know her advice was helpful … More
★★★★★ 5/5
GoogleWe entrusted Neilsons to sell our beautiful conversion in Morningside, Edinburgh. David Easton was our first point of contact who was friendly, extremely knowledgeable and reassuring. His support team were also very friendly and more akin …
George · 14 October 2025 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)
Agent replied · 13 May 2026
Thank you so much for your fantastic review and for entrusting Neilsons with the sale of your beautiful conversion in Morningside, George! We're thrilled to hear that David, Eileen, and the team provided you with the friendly, … More
★★★★★ 4/5
GoogleRating only, no written review.
Chris · 20 September 2025 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)
★★★★★ 5/5
GoogleI have worked with these guys in both letting and selling and it has been a really good experience throughout.
Colin · 20 September 2025 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)
★★★★★ 5/5
GoogleVery happy with the service provided by Mies and Barr in selling our high value house and achieving the asking price from a cash buyer in a depressed market.it took 2year due to market conditions. They always updated me and answered …
Prakash · 20 September 2025 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)
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