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Neilsons Solicitors and Estate Agents in Edinburgh, Bonnyrigg, South Queensferry and 1 more

4.8

★★★★★ Excellent

679 reviews across 6 offices and 3 platforms

Neilsons Solicitors and Estate Agents has six offices, in Edinburgh (three offices), Bonnyrigg, South Queensferry and City of Edinburgh (Scotland). Together they have 679 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

624

Reviews on Google

All 6 offices

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

All 6 offices

Trustpilot logo

54

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Buyers1 review

5.0 / 5 Marjorie purchased a property on our behalf and worked around the clock to negotiate the best deal for us. She is lovely, approachable and has a property ...Arlene, 31 March 2018Read the review from buyers

Our offices

Neilsons Solicitors and Estate Agents's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Neilsons Solicitors and Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Neilsons Solicitors and Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We used Neilsons to purchase our first home and would highly recommend them. Laura was there to answer any questions we had, regardless of how small or silly, and all communication was very clear. It was lovely to have her guiding us from …

Fran · 8 October 2022 · Neilsons Solicitors and Estate Agents Edinburgh (24A Picardy Place)

Agent replied · 11 June 2024

Thank you for taking the time to leave this lovely review, Fran. We are so pleased to hear that you found the help received from Laura and Becky at our Picardy Place office so useful, and that your questions were always answered and … More

5/5

Google

Very nice experience to deal with Neilsons solicitors and estate agents when buying our new home especially when it comes to ease of communications, advice and ongoing support throughput the whole purchase process. Many thanks to all the …

Nazir · 2 October 2022 · Neilsons Solicitors and Estate Agents South Queensferry

Agent replied · 14 June 2024

Thank you very much for your 5 star review Nazir. We are delighted to hear that you have found it a nice experience to deal with Neilsons especially in relation to ease of communications, advice and ongoing advice throughout, when buying … More

5/5

Google

Dealt with Neilsons solicitor before and now as well for sale and purchase of properties . Dave Marshall is unbelievably good guy and very professional. I hit every single bump on the process and support was as best as it can get . As long …

Syed · 2 October 2022 · Neilsons Solicitors and Estate Agents South Queensferry

Agent replied · 14 June 2024

Thank you for leaving this review, Syed! We are so pleased that you found Dave Marshall and his team to be professional and supportive during your sale and purchase transaction. We look forward to working with you again in the future!

5/5

Google

Neilsons have been great and I am so appreciative of the support they provided during the buying/selling processes. Every person I interacted with provided prompt responses to queries and they were very reassuring during stressful times. …

Lorna · 2 October 2022 · Neilsons Solicitors and Estate Agents South Queensferry

Agent replied · 14 June 2024

Thank you for taking the time to leave this lovely review, Lorna! It is so great to hear such nice feedback about our team. Congratulations on your sale and purchase! We look forward to working with you again in the future, should you require Neilsons' services.

2/5

Google

Rating only, no written review.

Nadia · 20 June 2022 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)

Agent replied · 20 June 2026

Thank you for taking the time to rate us Nadia. We do pride ourselves on delivering a great customer experience, so it's disappointing to see we may not have lived up to your expectations on this occasion. I Can't locate your details on our … More

1/5

Google

Rating only, no written review.

John · 20 June 2022 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)

Agent replied · 20 June 2026

Dear John, We are saddened to see that you have given us a one-star rating. We would love the opportunity to understand why you scored us a one-star as we are continuously looking at ways to enhance our customer service. Please share more … More

5/5

Trustpilot

Used Neilsons to sell an Edinburgh flat

Used Neilsons to sell a flat on Edinburgh's west side during April-June 2022. Exceptional service throughout - very clear, speedy updates with transparent handover of work between sales and legal colleagues. Neilsons ensured we had excellent sales and marketing support throughout and our Sales Negotiator Kirsten Olverman was particularly competent, proactive, and knowledgeable - made the whole process feel like the work was in a safe pair of hands. Couldn't have asked for more. Will go straight to Neilsons and request that the sale is passed to the same colleagues if they're available next time. Thank you!

SF · 17 June 2022 · Neilsons Solicitors and Estate Agents Edinburgh (24A Picardy Place)

5/5

Trustpilot

Used Neilsons to sell an Edinburgh flat

Used Neilsons to sell a flat on Edinburgh's west side during April-June 2022. Exceptional service throughout - very clear, speedy updates with transparent handover of work between sales and legal colleagues. Neilsons ensured we had excellent sales and marketing support throughout and our Sales Negotiator Kirsten Olverman was particularly competent, proactive, and knowledgeable - made the whole process feel like the work was in a safe pair of hands. Couldn't have asked for more. Will go straight to Neilsons and request that the sale is passed to the same colleagues if they're available next time. Thank you!

SF · 17 June 2022 · Neilsons Solicitors and Estate Agents Edinburgh (24A Picardy Place)

5/5

Google

Professional, helpful and reasonably priced. Can't fault the way they handled my home purchase, very satisfied and would recommend them to anyone in Edinburgh.

Max · 12 June 2022 · Neilsons Solicitors and Estate Agents Edinburgh (24A Picardy Place)

Agent replied · 11 June 2024

Thank you for this lovely review, Max! We are so happy to hear that you were satisfied with the service during your purchase, and we look forward to working with you again in the future should you require our services!

5/5

Google

Rating only, no written review.

Samantha · 13 May 2022 · Neilsons Solicitors and Estate Agents Bonnyrigg

Agent replied · 17 June 2024

Thanks for your 5 star rating Samantha! We are glad to hear you were satisfied with the service from Neilsons. We look forward to working with you again in the future, should you require any assistance!

5/5

Google

Rating only, no written review.

Mark · 13 May 2022 · Neilsons Solicitors and Estate Agents Bonnyrigg

Agent replied · 17 June 2024

Thank you for your 5 star rating, Mark! We look forward to working with you again in the future should you require our services.

5/5

Google

We sold our house in Dalkeith, Midlothian using Neilsons in Bonnyrigg and the service we received was second to none. Exceptionally professional service was provided throughout the transaction. We would have no hesitation in using this firm again if the occasion to do so ever arose.

Colin · 13 May 2022 · Neilsons Solicitors and Estate Agents Bonnyrigg

Agent replied · 17 June 2024

Thank you for your lovely review Colin! We are so glad to hear that you were happy with the service received from the team at our Bonnyrigg office. We are happy to hear that you would have no hesitation using Neilsons again, and we look forward to working with you again in the future if you ever need our services!

5/5

Google

Professional services

ALISTER · 13 May 2022 · Neilsons Solicitors and Estate Agents Bonnyrigg

Agent replied · 17 June 2024

Thank you so much for your 5 star review. We are so pleased that you find us to offer a professional service. We hope to work with you in the future, should you require any assistance. Have a Merry Christmas and Happy New Year!

5/5

Google

Absolutely amazing communication and professionalism from start to finish. Can't rate them highly enough.

Paul · 13 May 2022 · Neilsons Solicitors and Estate Agents Bonnyrigg

Agent replied · 17 June 2024

Thank you so much for your 5 star review Paul. We are delighted to hear that you found us to offer absolutely amazing communication and professionalism from start to finish. We are so glad you choose Neilsons and we look forward to working with you again in the future, should you require further assistance :)

5/5

Google

I couldn't recommend enough, communicative all the way through the process and professional and personable people to work with thanks

Tracey · 13 May 2022 · Neilsons Solicitors and Estate Agents Bonnyrigg

Agent replied · 17 June 2024

Thank you so much for your 5 star review Tracey. We are delighted to hear that you couldn't recommend us enough and that you found us to be communicative, professional and personable. We hope to work with you again in the future, should you require any further assistance :)

4/5

Google

Great service kept me informed all the way. Delighted with end result of the sale of my property.

Stephen · 13 May 2022 · Neilsons Solicitors and Estate Agents Bonnyrigg

Agent replied · 17 June 2024

Thank you for your review Stephen :)

5/5

Google

I bought my first property with the help from Neilsons in Bonnyrigg and was very happy with the experience from start to finish!

Abby · 13 May 2022 · Neilsons Solicitors and Estate Agents Bonnyrigg

Agent replied · 17 June 2024

Thanks for taking the time to leave this review, Abby! We look forward to working with you again in the future should you require our services.

5/5

Google

Great service from Diane, Linda and all the staff at Neilsons. Kept us informed all the way through our house move and were very easy to deal with.

Steven · 13 May 2022 · Neilsons Solicitors and Estate Agents Bonnyrigg

Agent replied · 17 June 2024

Thanks for taking the time to leave this lovely review Steven. We are so pleased to hear that your house move went smoothly, and that you were happy with the service received from Diane, Linda and the rest of the team at our Bonnyrigg office. We look forward to working with you again in the future!

5/5

Google

I recently used Neilson's to buy a property and the service was great. They made a stressful situation less so and kept me fully informed and up to date every step of the way and were quick to respond to any questions I had. I would definitely recommend as a first time buyer.

Katie · 13 May 2022 · Neilsons Solicitors and Estate Agents Bonnyrigg

Agent replied · 17 June 2024

Thank you so much for your 5 star review Katie. We are delighted to hear that you found our service to be excellent, keeping you up to date and fully informed at every step and quick to respond to any questions you had. We are also so … More

5/5

Google

Excellent service from Diane Y at Neilsons once again. I bought and sold property with Nielsons help - great service and professionalisim which was especially valuable when some unique challenges presented themselves in our transactions. Highly reccomend.

Ryan · 13 May 2022 · Neilsons Solicitors and Estate Agents Bonnyrigg

Agent replied · 17 June 2024

Thank you for this lovely 5 star review, Ryan! We are so glad you found the service provided by Diane at our Bonnyrigg branch helpful and professional. We look forward to working with you again in the future should you require our services!

5/5

Google

We chose Neilsons to handle the sale and purchase of our houses and they were fantastic. Professional and friendly, they did brilliant work from start to finish. I can't recommend them enough.

Alliballibee · 13 May 2022 · Neilsons Solicitors and Estate Agents Bonnyrigg

Agent replied · 17 June 2024

Thank you for this lovely 5 star review! We are so happy to hear that you found the service professional and friendly. We look forward to working with you again in the future, should you require our services!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Neilsons Solicitors and Estate Agents

Which Neilsons Solicitors and Estate Agents office has the most reviews?

Edinburgh (24A Picardy Place) has the most, with 273 reviews rated 4.6 out of 5, followed by Edinburgh (162 St. Johns Road) with 214.

Where are the Neilsons Solicitors and Estate Agents offices?

The six Neilsons Solicitors and Estate Agents offices, by town:

Has Neilsons Solicitors and Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Neilsons Solicitors and Estate Agents, Edinburgh won Gold; Neilsons Solicitors and Estate Agents, Bonnyrigg won Trusted Agent; Neilsons Solicitors and Estate Agents, Edinburgh won Trusted Agent; Neilsons Solicitors and Estate Agents, South Queensferry won Trusted Agent.

Want Neilsons Solicitors to help?

Send Neilsons Solicitors a message.

What do you need help with?

Neilsons Solicitors will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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