Trusted Agent profile · Scotland
Verified
★★★★★
679 reviews across 6 offices and 3 platforms
Neilsons Solicitors and Estate Agents has six offices, in Edinburgh (three offices), Bonnyrigg, South Queensferry and City of Edinburgh (Scotland). Together they have 679 reviews on three platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Neilsons Solicitors and Estate Agents's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Neilsons Solicitors and Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Trusted Agent award
1,210th of 18,569 UK offices
Top 10%
Trusted Agent award
1,673rd of 18,569 UK offices
Top 10%
Trusted Agent award
1,918th of 18,569 UK offices
Top 10%
Neilsons Solicitors and Estate Agents is among The Negotiator Awards 2025 winners.
Negotiator Awards winners in six years, the group and its branches: 2025, 2024, 2023, 2022, 2021, 2019. A Negotiator Awards winner every year since 2019.
Negotiator Awards by year, 2024 to 20192024 1 Gold and 1 Silver The Negotiator Awards 2024 winners
2023 1 Silver The Negotiator Awards 2023 winners
2022 1 Gold The Negotiator Awards 2022 winners
2021 1 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
2019 1 Gold The Negotiator Awards 2019 winners
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
Neilsons Solicitors and Estate Agents is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Showing 623 reviews on Google only. Show every review
5/5
GoogleGreat experience. I would thank Anthea and Michelle for their helpful and timely assistance. Especially at the end of the purchase, Michelle did a perfect job to finalise everything.
Thank you for this lovely 5 star review, Jason! We are so glad to hear you had such a positive experience using our services, and your kind words have been passed on to the team. We look forward to working with you again in the future, should you require our services!
5/5
GoogleAbsolutely great service and support from the begining to the end! Good contact through whole time. Kara at Picardy branch has been amazing and took Care about everything , her support in this challenging times was incredible.
Thanks for this lovely 5 star review, Ewa! We are so glad to hear that you had such a positive experience using Neilsons, and we will pass your kind comments on to Kara and the rest of the team. We look forward to working with you again, should you require our services!
5/5
GoogleNeilsons give us a great service at all points in the sale process. From the people in the office arranging the appointments, the sales negotiator Kirsten to our solicitor Michelle. Time was taken to explain things to us and any queries we had we receive a prompt response to. Could not have asked for better really
Thank you for this glowing 5 star review, Alexis! We are so glad to hear that you were impressed by all aspects of the service you received throughout your transaction. We will pass your lovely comments on to Kirsten, Michelle and the rest … More
5/5
GoogleNeilsons offer a great level of local knowledge & experience across the Edinburgh property market, all our recent property purchases have been processed without a hitch. Aidan and his team provide a well structured and professional service, highly recommended!
Thank you for this lovely 5 star review, Craig! We are so pleased to hear that you found the service received professional, and that our team were knowledgeable about the local and wider Edinburgh markets. We look forward to working with you again in the future!
5/5
GoogleGreat experience from start to finish Rob started ball rolling ,and I sat back and relaxed in full knowledge that I had chosen wisely.All staff from Neilsons were very professional in all aspects of my house sale with special mention to …
Thank you for your 5 star review Murray! We are delighted to hear that you had a great experience with Neilsons, and that you were able to relax in full knowledge that you had chosen wisely :) Great to hear that you found all the staff at … More
5/5
GoogleWe have used several different solicitors and so far, Neilsons (Bonnyrigg office) has been the most professional by far. We used them in the buying of a property and they kept us well informed every step of the way, clearly explaining the …
Thank you for your lovely 5 star review, Sharon! We are so glad to hear that you found the service from our Bonnyrigg team to be professional, and that you were kept informed throughout the purchasing process. We will pass your lovely … More
5/5
GoogleI used Neilsons for the purchase of my first flat and found them really helpful and friendly to deal with. My solicitor and her colleagues were always easy to contact and happy to discuss any queries as I had which as a young first time …
Thank you for this lovely 5 star review, Holly! We are so glad to hear that you found our team helpful, friendly and easy to contact. Congratulations on purchasing your first home, and we look forward to working with you again in the future should you require our services!
5/5
GoogleWe used Neilsons to sell our flat in Edinburgh's Southside. We could not have been happier with our team. Questions were answered promptly and accurately. They were incredibly efficient. The ease of the process was perhaps more …
Thank you for your lovely review Ian! We are so glad to hear that you are happy with the service provided, and that you found our team incredibly efficient. We look forward to working with you again in the future, should you require our services!
5/5
GoogleWe recently bought a home with the solicitor services of Neilsons and all through the long process having started searching in Jan 2021, of putting out offers on homes and looking for the right place in this very difficult current market, …
Thank you so much for your 5 star review Alison! We are absolutely delighted to hear that you found us to be incredible, experienced, supportive, fast to respond and fantastic with advice and help at every stage. It was an absolute pleasure … More
5/5
GoogleFrom the outset, communication was exemplary. Never had to wait long for an email reply. Info was given immediately when it was available. The sale finalised very quickly. Everyone I was in contact with was courteous, friendly and …
Hello Alistair, thank you very much for your kind 5 star review. Client service is of paramount importance to us so we are delighted to hear that you found our communication to be exemplary throughout. It’s excellent to hear that your sale … More
5/5
GoogleNeilsons LLP offer a great service at a very reasonable cost. I used Neilsons for purchase and sale - at each stage of the process I was kept fully up to date, communication was always prompt and clear. I can't recommend the team enough, …
Thank you very much for your 6 star review Derek! We are absolutely delighted to hear that you found us to offer a great service for a reasonable cost, and that you were kept fully up to date with prompt and clear communication at each … More
5/5
GoogleMichelle was absolutely amazing. We were moving from England, where the house selling /buying systems are slightly different. However, Michelle provided a really brilliant service, and explained everything clearly. She was so responsive to …
Hi David & Jane, thank you so much for this glowing review! We are so glad to hear that you were pleased with the service from Michelle and the team. I hope the move went well, and we look forward to working with you both again in the future, should you require our services!
5/5
GoogleMy immediate family and I have used Neilsons 3 times in the past 2 years and they have impressed us every time! Expert guidance at every stage , and extremely responsive to correspondence …
Thank you for your lovely 5 star review, Christine! We are so glad to hear that our service impressed you and your family every time, and that you found us responsive throughout the process. We will pass your kind comments on to Kara, and we look forward to working with you again in the future, should you require our services!
5/5
GoogleKara and her team from Neilsons were extremely professional from the first point of contact. She explained thoroughly the entire process and factors to consider, which is helpful and informative for a first time buyer. Everything went …
Thank you very much for your kind 5 star review Tze! We are delighted to hear that you found Kara and the team to be extremely professional from first point of contact, always explaining thoroughly the entire process and factors to … More
5/5
GoogleThank you so much to Neilsons for the fantastic service when selling and buying in the crazy year that was 2020! …
Thank you so much for your 5 star review Loraine. We are delighted to hear that you found us to offer a fantastic service when selling and buying in 2020, and that we were very quick to respond via email and phone as required. We are so … More
5/5
GoogleMyself and my partner were looking to buy our first home and used Neilson's as our conveyancer. …
Thanks so much for your 5 star review Tom! We are delighted to hear that you found Kara and Neilsons to be fantastic from start to finish, with exceptional service throughout. Great to hear Kara was helpful, responsive and took you through … More
5/5
GoogleWe have used Neilson's for a number of years, and their service gets better and better. Following a buyer pulling out at last minute, Neilsons were quick to respond and get our sale back on track. Excellent communication from, and between, …
Thanks so much for your 5 star review Paul. We are so pleased to hear that you have used us for a number of years and our service just gets better and better. It's great to hear that you found our communication to be excellent between all … More
5/5
GooglePurchasing with Neilsons has been a pleasant experience. Kara took care of all stages of my purchase. She provided excellent advice and explained clearly all steps in the process. Communication has been seamless, the whole team has been …
Hello Roberto, thank you so much for taking the time to leave this lovely 5 star review! We are so glad to hear that your purchase process was seamless and you found the service from Neilsons professional and responsive. We will pass your … More
5/5
GoogleMarjorie made the whole process of buying our first house go very smoothly. We were expecting it to be really stressful but thanks to Neilsons the whole thing went by without any hassle or unwanted surprises. We were kept informed …
Thank you for this lovely 5 star review Jennifer! We are so glad to hear you had such a positive experience using our services for the purchase of your first home. We will pass your kind words on to Marjorie and the team and we look forward to working with you again in the future should you require our services!
1/5
GoogleRating only, no written review.
5/5
GoogleDerek and Anthony were amazing help during the purchase of our first home. We couldn’t have done it without you guys and your amaaaazing team! Keep up the great work!
Thank you very much for your 5 star review Antonio! We are delighted to hear that you found the team to be amazing when helping you purchase your first home. Thanks for choosing Neilsons and we hope to work with you again in the future, if you ever need our help again. Meantime, all the best in your new home! :)
5/5
GoogleRating only, no written review.
Thank you for your 5 star review Victor! :)
5/5
GoogleGreat experience everyone really helpful and made the wjol selling experience as pain free as possible
Thank you very much for your 5 star review Julie.
5/5
GoogleCant fault the process and service that I received. Kept informed right throughout and would thoroughly recommend anyone selling their house to use Neilsons.
Thank you so much for your 5 star review Andrew. Absolutely delighted to hear that you couldn't fault the service Neilsons provided you when selling recently. Great to hear we kept you informed throughout and that you thoroughly recommend … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Send Neilsons Solicitors a message.
Edinburgh (24A Picardy Place) has the most, with 273 reviews rated 4.6 out of 5, followed by Edinburgh (162 St. Johns Road) with 214.
The six Neilsons Solicitors and Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Edinburgh won Gold, Bonnyrigg won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 7 other industry awards since 2019.
