5/5
GoogleExcellent estate agent and customer service. Highly recommended.
Agent replied · 22 April 2026
Thanks Kate, it was our pleasure. Best wishes to you and the family
Trusted Agent profile
Verified
Naylor Powell estate agents in Gloucester, Stonehouse and Newent
★★★★★
577 reviews across 3 offices and 2 platforms
Naylor Powell has three offices, in Gloucester, Stonehouse and Newent. Together they have 577 reviews on two platforms, rated 4.8 out of 5 overall.
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Our offices
Naylor Powell's three offices, most reviewed first. Each has its own page.
- Naylor Powell GloucesterUnit C, The Barge Arm East, The Docks, GL1 2DQ204 reviews · 192 on Google (4.7)17 in the last 90 days
- Naylor Powell StonehouseRegent House, 1 Bath Road, GL10 2JD199 reviews · 187 on Google (4.9)0 in the last 90 days
- Naylor Powell Newent1 High Street, Newent, GL18 1AN198 reviews · 186 on Google (4.9)24 in the last 90 days
Awards
The Trusted Agent 2026 results for Naylor Powell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Naylor Powell is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
EA Masters by year, 2020 to 2019
2020 1 award EA Masters 2020 winners
- WinnerEA Masters 2020: Best Estate Agent Guide 2021 award winning agency, Lettings, South West
2019 1 award EA Masters 2019 winners
- WinnerEA Masters 2019: Best Estate Agent Guide 2020 award winning agency, Lettings, South West
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Naylor Powell and its branches won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winners in two years, the group and its branches: 2025, 2024.
British Property Awards by year, 2025 to 2024
2025 1 Gold The British Property Awards 2025 winners
- GoldThe British Property Awards 2025: Estate Agent in GL17-20Newent
2024 1 Gold The British Property Awards 2024 winners
- GoldThe British Property Awards 2024: Estate Agent in GL17-20Newent
Source: The British Property Awards winners lists, as published, linked by year.
Reviews on Google
Showing 565 reviews on Google only. Show every review
Google5/5
GoogleExcellent customer service from Adam and team. Always kept us informed and looked after us.
Agent replied · 22 April 2026
Thank you for the kind feedback.
5/5
GoogleJoe F has been incredible helpful and professional throughout. Very responsive and always gets me the information I have required. Highly recommended
Agent replied · 22 April 2026
Thank you for your kind feedback
5/5
GoogleGreat experience buying from Harrison, highly recommend.
Agent replied · 22 April 2026
Thanks Jack. Best wishes for the future
5/5
GoogleWe had a viewing with Joe Fraser earlier this month and he was so lovely and knowledgeable surrounding the housing market. He is a kind and attentive young man. Thanks so much ☺️
Agent replied · 22 April 2026
Thank you for your feedback from all the team at Naylor Powell Newent
5/5
GoogleJoe was amazing, kind, friendly and most of all informative. Would happily recommend to family and friends
Agent replied · 22 April 2026
Thank you for your lovely comments and feedback
5/5
GoogleI had a viewing with Joe recently , and the serviced i received was excellent. He was very attentive to all my questions and needs.
Agent replied · 22 April 2026
Your feedback is greatly appreciated. Thank you
5/5
GoogleBrilliant friendly service Chased solicitors for us Kept us updated regularly
Agent replied · 22 April 2026
Thanks Ashley. Best wishes in your new home from all the team at Naylor Powell
5/5
GoogleNaylor Powell have been great to deal with and really helpful. Adam Davis was really knowledgable and professional to work with.
Agent replied · 22 April 2026
Thank you for your kind review
5/5
GoogleHarrison was very informative during the viewing and answered all my questions and came across very friendly yet professional!
Agent replied · 22 April 2026
Thank you Lola
5/5
GoogleGreat experience. Shown a few properties by Harry - found him very friendly and knowledgeable, wasn't pushy and patient with my list of questions. Highly recommend!
Agent replied · 22 April 2026
Thank you Andy for your review
5/5
GoogleHad a really positive experience with the team here. Harrison was professional, friendly, and kept us updated throughout the whole process. Would definitely recommend Naylor Powell.
Agent replied · 22 April 2026
Thanks Sophie
5/5
GoogleAdam is a lovely man, very knowledgeable with an eye for detail. Would recommend!
Agent replied · 22 April 2026
Thank you for taking the time to leave Adam such a kind review.
5/5
GoogleOutstanding service from Adam at Naylor Powell. Always available with advice and guidance which made the whole experience easy and straight forward
Agent replied · 22 April 2026
Thank you for your kind review
5/5
GoogleGreat company. Always helpful. Worth the money over some online alternatives. Once the house sale went through they really helped to get things moving when things stalled. Highly recommend.
Agent replied · 25 October 2023
Thanks Simon.Many thanks for your feedback and indeed the opportunity to act for you. Good luck in your new home from all the team at Naylor Powell.
5/5
GoogleOverall a very pleasant experience. All staff i dealt with were extremely helpful snd aided me every step of the way in the purchase of my new property. I spent many weeks with work overseas during the process however, communication throughout was still very thorough and the staff (esp Toby) kept me in the loop all the way. A very positive review
Agent replied · 16 April 2026
We’re delighted to hear that you had a pleasant experience and found our team supportive throughout the process of buying your new property. Providing clear, consistent communication and dependable guidance is a key part of our estate agency service, so it’s especially reassuring to know that our team continued to keep everything running smoothly while you were working overseas. A special thank you for highlighting Toby, who will be pleased to hear his efforts to keep you informed and supported made a real difference. At Naylor Powell, we take great pride in ensuring our clients feel confident and well‑informed at every stage of the property buying process, regardless of location or circumstances. Thank you again for your kind feedback. We wish you all the very best in your new home and would be more than happy to assist with any future property sales, purchases, or advice.
5/5
GooglePolite and attentive staff with a very professional positive attitude. Would use them again and recommend to anyone needing and estate agent
Agent replied · 16 April 2026
Thank you very much for the kind review. from all the team at Naylor Powell, we hope you are settled in your new home :)
5/5
GoogleSamantha Gracie-Davies showed us around a property. Was very knowledgeable and professional as well as being friendly. Very happy with the viewing Sami did
Agent replied · 16 April 2026
Thank you Hannah and Alex for your lovely review. Sami is an asset to the team and I am pleased that you found the viewing to be both knowledgable and professional.
5/5
GoogleVery good support during a stressful time. . Many thanks to Ruth and crew. Always willing to help when necessary.
Agent replied · 16 April 2026
Thank you John, it has been a pleasure working with you both and glad that we could relieve some of the stress for you.
5/5
GoogleWe recently purchased a property through this estate agent and, as experienced property developers, we have high expectations when it comes to efficiency, communication, and overall service. I’m pleased to say they delivered on all fronts. From the outset, the team was proactive, responsive, and well-organised. They understood the importance of timing within a development context and ensured the process moved forward without unnecessary delays. Communication was clear and consistent throughout, and any queries were handled promptly and professionally. What stood out most was their ability to keep all parties aligned and maintain momentum through to completion, something that is crucial in our line of work. Their attention to detail and commitment to getting the deal done efficiently made the entire experience smooth and stress-free. We wouldn’t hesitate to work with them again and would highly recommend Ruth and her team to anyone looking for a reliable and effective estate agent. Paul & Jules
Agent replied · 16 April 2026
Thank you Jules for your kind review. It is always a pleasure to work with you and to see the end result of the houses that you transform. Looking forward to working with you again soon.
4/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you for your review.
5/5
GoogleI can only agree with all the other 5 star reviewers here. Jasmine has been just excellent from the first day of our meeting and throughout the whole process to completion. The communication has been consistently first class, always available when needed, being kept up to date with progress and all our questions answered speedily. Selling a property can be a stressful experience but the thoroughly professional and friendly service that we have received from Jasmine, ably assisted by Daisy and Ruth, has made the whole process very easy. I would happily recommend their services . Thanks to you for your excellent work.
Agent replied · 16 April 2026
This is a great testament to the work Jas puts in to her sales progression, so thank you. She is a valued member of the team here in Stonehouse.
5/5
GoogleCannot fault this estate agents at all!. They dealt with our house sale professionally and with understanding. The whole team were excellent, particularly Maria who answered any questions we had speedily. Nothing was too much trouble for her. I have no hesitation in recommending them.
Agent replied · 22 April 2026
Thank you for putting your trust in Naylor Powell Newent. Good luck for the future
5/5
GoogleProfessional, friendly staff . Laurie stayed in regular contact and kept me informed throughout sale of our property. Would definately recommend Naylor Powell.
Agent replied · 16 April 2026
Thank you so much for your wonderful review! We’re delighted to hear that you found our team professional and friendly throughout the process. Laurie will be thrilled to know his regular updates and communication helped guide the sale through to completion. We truly appreciate your recommendation of Naylor Powell and are grateful for the opportunity to support you. If you ever need assistance again with buying, selling, or property advice, we’re always here to help! :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Naylor Powell
Which Naylor Powell office has the most reviews?
Gloucester has the most, with 204 reviews rated 4.6 out of 5, followed by Stonehouse with 199.
Where are the Naylor Powell offices?
The three Naylor Powell offices, by town:
- Gloucester: Unit C, The Barge Arm East, The Docks, Gloucester, GL1 2DQ
- Newent: 1 High Street, Newent, GL18 1AN
- Stonehouse: Regent House, 1 Bath Road, Stonehouse, GL10 2JD
Has Naylor Powell won any awards?
Yes. In The Trusted Agent 2026 awards, Stonehouse won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 4 other industry awards since 2019.
