5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Thank you for the kind review. Naylor Powell Estate Agents
Trusted Agent profile
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Naylor Powell estate agents in Gloucester, Stonehouse and Newent
★★★★★
577 reviews across 3 offices and 2 platforms
Naylor Powell has three offices, in Gloucester, Stonehouse and Newent. Together they have 577 reviews on two platforms, rated 4.8 out of 5 overall.
Our offices
Naylor Powell's three offices, most reviewed first. Each has its own page.
- Naylor Powell GloucesterUnit C, The Barge Arm East, The Docks, GL1 2DQ204 reviews · 192 on Google (4.7)17 in the last 90 days
- Naylor Powell StonehouseRegent House, 1 Bath Road, GL10 2JD199 reviews · 187 on Google (4.9)0 in the last 90 days
- Naylor Powell Newent1 High Street, Newent, GL18 1AN198 reviews · 186 on Google (4.9)24 in the last 90 days
Reviews on Google
Showing 565 reviews on Google only. Show every review
Google4/5
GoogleRating only, no written review.
5/5
GoogleReally great service from the team, very happy to recommend Grace, Laurie and Scott who looked after us really well. Our thanks to them.
Agent replied · 15 June 2024
On behalf of the Naylor Powell Gloucester team we would like to say thank you for your kind review and wish you all the best in your new home.
5/5
GoogleUsed Kate and Callum for a second time now to a property let. Secured tenants swiftly at a strong rental value. Would recommend. 👍🏼PositiveResponsiveness, Professionalism
Agent replied · 15 June 2024
Thank you for the kind review, we look forward to helping you again in the future. The Naylor Powell Gloucester team.
5/5
GoogleSo pleased we used Naylor Powell, the staff were friendly, informative and very supportive with our sale. The Property Portal was extremely useful and we would have no hesitation in recommending this company.
Agent replied · 15 June 2024
Thank you for the positive review and recommendation, we are pleased to hear you found the online Property Portal so useful. Wishing you the best for the future, the Naylor Powell Gloucester team.
5/5
GoogleMy partner and I chose to use NaylorPowell Estate Agents as we felt that their location would be good for potential buyers for our property, this turned out to be a great move, all of the staff were particularly helpful, friendly and efficient, all phone calls and queries were answered and dealt with swiftly, we were kept up to date and informed of progress constantly by our designated agent Scott Stephens. We would recommend them to anyone. Thanks everyone at NaylorPowell.
Agent replied · 15 June 2024
We are so pleased to hear you have had such a positive experience with the Gloucester Docks team. Thank you for taking the time to leave us a review and wish you all the best for the future.
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thank you for your positive review, Naylor Powell Stonehouse.
1/5
GoogleAbsolutely rubbish site, I saw 3 bungalows on my travels, on my return home, tried to find them on your website, couldn't find any of them.
Agent replied · 11 June 2024
Sorry to hear you have had problem navigating our website. This is not an issue we have heard of before. Please feel free to contact the team on 01453 827640 or email stonehouse@naylorpowell.com who will be very happy to help with your property search. Feedback on what you could not find would also help us. Thanks
2/5
GoogleGives unrealistic valuations as they're not interested in selling my type of property. Understand staff training may have changed
Agent replied · 11 June 2024
We have no record of valuing a property on your behalf? As licensed members of Propertymark, I can confirm ALL property valuations are conducted in a professional manner and backed up with relevant comparable properties. If you would like further information do please feel free to contact me directly james.birt@naylolrpowell.com
5/5
GoogleFantastic service and wonderful help provided in the sale of our house. The sale was carried out virtually due to the exceptional circumstances of the present Covid 19 pandemic. Alistair and his team are extremely efficient. Nothing is too much trouble for this Stonehouse branch of Naylor Powell!
Agent replied · 11 June 2024
Thank you for your kind words and positive review. It was our please to help assist in the sale of your property and we wish you all the best in the future!
5/5
GoogleAlistair, Leah and Chloe went above and beyond to make our house purchase as stress free as possible. Always responded to our calls and emails. And always friendly and helpful. Would securely recommend. Best experience of an estate agency and would definitely recommend!PositiveResponsiveness, Professionalism
Agent replied · 11 June 2024
Thank you very much for your positive review, it was a pleasure helping you to secure your dream property! All the best from the whole Naylor Powell team here in Stonehouse.
5/5
GoogleExcellent Service I have recently been involved in a particularly difficult house sale/purchase chain. Despite not being directly involved with my sale Naylor Powell staff made sure to keep me informed at every stage of the process. All of the staff were extremely professional and caring throughout and I cannot fault their commitment to gaining a satisfactory conclusion for all involved. Staff frequently went above and beyond the call of duty to ensure effective communication between all parties and I would not hesitate to recommend them to anyone thinking of selling or buying a house
Agent replied · 11 June 2024
On behalf of the Naylor Powell Stonehouse team we would like to say thank you for your kind review and wish you all the best in your new home.
5/5
GoogleFantastic service from start to finish.
Agent replied · 22 May 2026
Thanks James. Best wishes for the next adventure
5/5
GoogleRating only, no written review.
5/5
GoogleAdam and his team did an amazing job in ensuring a smooth no hassle sale of my property. They were very thorough and professional, keeping me informed every step of the way, nothing was too much trouble. I would certainly recommend using Naylor Powell.
Agent replied · 25 October 2023
Thank you for the lovely feedback. All the team at Naylor Powell Newent wish you all the best for the future
5/5
GoogleAdam and the team at Naylor Powell Estate Agents were so helpful when we were selling our house. The guys were friendly and kept me informed every step on the way. I can't fault the service they provided. Would highly recommend!!
Agent replied · 25 October 2023
Thanks Kirsty. It was our pleasure! Best wishes from all the team at Naylor Powell Newent
4/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Thank you for the kind review, Naylor Powell Gloucester.
4/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Thank you for the kind review, Naylor Powell Gloucester.
5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Thank you for the kind review, Naylor Powell Gloucester.
5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Thank you for the positive review, Naylor Powell Gloucester.
5/5
GooglePerfect teachers and super atmosphere
Agent replied · 15 June 2024
Thank you for the kind review, Naylor Powell Gloucester.
4/5
GooglePleasant and helpful staff
Agent replied · 15 June 2024
Thank you for the positive review, Naylor Powell Gloucester.
5/5
GoogleVery helpful in the property business
Agent replied · 15 June 2024
Thank you for the positive review, Naylor Powell Gloucester.
5/5
GoogleFriendly team, very good communication and always happy to answer any questions. Also special thanks to Callum 👍PositiveResponsiveness, Professionalism
Agent replied · 15 June 2024
Many thanks for the kind review. The Naylor Powell Gloucester team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Naylor Powell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Naylor Powell is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- South West Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- South West Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Naylor Powell and its branches won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winners in two years, the group and its branches: 2024, 2025.
British Property Awards by year, 2024 to 2025
2025 1 Gold The British Property Awards 2025 winners
- Local Gold (1)The British Property Awards 2025
2024 1 Gold The British Property Awards 2024 winners
- Local Gold (1)The British Property Awards 2024
Source: The British Property Awards winners lists, as published, linked by year.
Want Naylor Powell to help?
Send Naylor Powell a message.
Questions about Naylor Powell
Which Naylor Powell office has the most reviews?
Gloucester has the most, with 204 reviews rated 4.6 out of 5, followed by Stonehouse with 199.
Where are the Naylor Powell offices?
The three Naylor Powell offices, by town:
- Gloucester: Unit C, The Barge Arm East, The Docks, Gloucester, GL1 2DQ
- Newent: 1 High Street, Newent, GL18 1AN
- Stonehouse: Regent House, 1 Bath Road, Stonehouse, GL10 2JD
Has Naylor Powell won any awards?
Yes. In The Trusted Agent 2026 awards, Stonehouse won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 4 other industry awards since 2019.
