5/5
GoogleI have used Naylor Powell on multiple occasions and I find them professional, accessible and friendly !
Agent replied · 11 June 2024
Thank you for your great feedback. It is always a pleasure being able to work alongside you and the team.
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Naylor Powell estate agents in Gloucester, Stonehouse and Newent
★★★★★
577 reviews across 3 offices and 2 platforms
Naylor Powell has three offices, in Gloucester, Stonehouse and Newent. Together they have 577 reviews on two platforms, rated 4.8 out of 5 overall.
Our offices
Naylor Powell's three offices, most reviewed first. Each has its own page.
- Naylor Powell GloucesterUnit C, The Barge Arm East, The Docks, GL1 2DQ204 reviews · 192 on Google (4.7)17 in the last 90 days
- Naylor Powell StonehouseRegent House, 1 Bath Road, GL10 2JD199 reviews · 187 on Google (4.9)0 in the last 90 days
- Naylor Powell Newent1 High Street, Newent, GL18 1AN198 reviews · 186 on Google (4.9)24 in the last 90 days
Reviews on Google
Showing 565 reviews on Google only. Show every review
Google5/5
GoogleFantastic support and always kept us in the loop on each stage of our journey. Brilliant, thank you
Agent replied · 11 June 2024
Thank you for your lovely review Lyn. It has been a pleasure working with you. The Stonehouse team wish you and Chris all the best for the future.
5/5
GoogleSo brilliant and helpful in a difficult time when selling a house through probate. Would definitely use in the future
Agent replied · 11 June 2024
Thank you so much for your positive review. The Stonehouse team wish you all the best in the future!
5/5
GoogleAbove and beyond - nothing was too much trouble! The team here are so lovely and were a pleasure to work with on our first house purchase.
Agent replied · 11 June 2024
Thank you so much for your kind words! The whole Stonehouse team are very happy for you and wish you all the very best in your new home!
5/5
GoogleExcellent communication and continuous effort to get the chain organised and ready to complete. Very easy to talk to and felt supported along the way
Agent replied · 11 June 2024
Thank you so much for your feedback, we are glad you had such a positive experience! The whole Stonehouse team wish you all the very best in your new home!
5/5
GoogleExcellent service picked houses that exactly matched my brief and didn’t waste my time super friendly team and very patient also amazingly knowledgeable about area and houses felt very spoilt with selection of houses I was shown well done team everyone should check them out you won’t be disappointed
Agent replied · 11 June 2024
Thank you so much for your kind words Stuart. We pride ourselves both on knowing our local area like the back of our hand, and also matching people with their potential next home - it makes the job so rewarding! We are delighted to hear of your experience!
5/5
GoogleOutstanding customer service. Looking for houses in the area the whole team at Naylor Powell, specifically Calum and Chloe were highly impressive.
Agent replied · 11 June 2024
Thank you so much for your positive review. The Stonehouse team wish you all the best in the future!
5/5
GoogleIt’s not easy moving home but we felt very confident in the professional and courteous manner in which Naylor Powell Stonehouse helped us through the whole process, Good Job guys….
Agent replied · 11 June 2024
Thank you for your kind words. It was great being able to help you find your forever home. Naylor Powell Stonehouse wish you both all the best for the future!
5/5
GoogleA brilliant Estate Agency! Alistair and the team have a wealth of local knowledge and experience. Their customer service is outstanding - highly recommended!
Agent replied · 11 June 2024
Thank you very much for your great feedback. It is always a pleasure being able to work alongside you and the team!
5/5
GoogleAs painless as is possible ie not very!!!! but Alistair and Callum were on the ball and most pleasant! Nice touch of a card and bubbly on key collection.from their young lady colleague too so,sorry brain gone for name.
Agent replied · 11 June 2024
Thank you so much for your feedback, we are glad you had such a positive experience! The whole Stonehouse team wish you all the very best in your new home!
5/5
GoogleAlistair and his team are excellent. Incredibly responsive throughout the process and helped us sell and move in a short timeframe. Would highly recommend!
Agent replied · 11 June 2024
Thank you so much for your feedback, we are glad you had such a positive experience! The whole Stonehouse team wish you all the very best in your new home!
5/5
GoogleWe had a really difficult sale (no fault of the agent) and the Stonehouse team were on hand all the way through and were incredibly friendly, helpful and professional. Would not hesitate to recommend them!
Agent replied · 11 June 2024
Thank you for your lovely feedback. It was a pleasure getting you into your new family home. The Stonehouse team wish you all the best for your future!
5/5
GoogleCan’t speak highly enough of Alistair and the team. The whole way through they were easy to get hold of and helpful with anything we needed. They made the whole process seamless and took the stress out of selling. Would give them 6 stars if I could.
Agent replied · 11 June 2024
We really appreciate you taking the time to leave us such a positive review, thank you! The Stonehouse team would like to wish you guys the very best in your new home.
5/5
GoogleVery good experience working with Chloe and Alistair of Naylor Powell Stonehouse. Extremely professional and did a great job of trying to sell my property. I would highly recommend them.
Agent replied · 11 June 2024
Thank you for your kind review. We wish you the best of luck for your future in your new home!
5/5
GoogleThe team at Stonehouse branch are extremely friendly and very approachable. They take the time to understand your current situation and work around you, to find your perfect new home. I would highly recommend them.
Agent replied · 11 June 2024
Thank you so much for your review Laura. We thoroughly enjoy working with you! All the best from the Stonehouse team!
5/5
GoogleA great team. We bought our first house with NP. We were really impressed. Great communication. When we came to sell we knew we wanted to work with them again. We had just as good service again. The team went above and beyond and even found us our next property. Can't say enough good things.
Agent replied · 11 June 2024
Thank you for your kind words. It has been a pleasure getting you to your new home over these past few months. We wish you both all the very best for the future!
5/5
GoogleHaving just sold our house with naylor Powell I want to say how amazing there services has been! Allister was there from start to finish, helped with absolutely everything! And went the extra mile! Couldn’t recommend them enough!
Agent replied · 11 June 2024
Thank you very much for your kind words, it is great to hear that you were so pleased with the service we provided! The whole Naylor Powell Stonehouse team would like to wish you all the best for the future!
5/5
GoogleFrom valuation to viewings and onward purchase, Alistair and the team have made the entire transaction as seemless as possible. Great communication throughout and any issues, no matter how small, were dealt with quickly and efficiently. The professionalism shown by the team put me at ease during what can be a daunting process. Overall a smooth and stress free experience with NP, I would highly recommend to anyone who's considering a reliable local agent.
Agent replied · 11 June 2024
Thank you so much for your kind review. We are so pleased to hear that your experience of both selling and buying through Naylor Powell in Stonehouse was so positive. The whole team here would like to wish you guys all the very best for the future in your new home!
5/5
GoogleMany thanks for all the work that you and your team have done to conclude the sale in Leonard Stanley. Not a straightforward sale after the cooling of initial interest, but the way in which the eventual deal came about from your skill in stitching together all the potential buyers and sellers in the chain was impressive. Very much a more comprehensive and professional service than I have ever received from an estate agent, and I would very definitely recommend Naylor Powell to anyone selling a house.
Agent replied · 11 June 2024
Thank you ever so much for your kind review Colin, we are thrilled to hear you were so happy with our service! The whole Stonehouse team would like to wish you all the best for the future!
5/5
GoogleThe team at Naylor Powell Stonehouse were so helpful the whole way through the process of buying our first house. Always friendly. Communication was excellent. Gave us advice and support all the way along. Highly recommend them!
Agent replied · 11 June 2024
Many thanks for your lovely words! It was a pleasure being able to help you in the process of buying your first home. Naylor Powell look forward to seeing you both around Stonehouse.
5/5
GoogleNaylor Powell have been second to none with helping us buy our first home. They have been great at keeping us regularly updated and always being available when we call. I would always recommend buying a house with Naylor Powell and we are very thankful for their help with starting our new chapter! Thank you Ellie and Charlie
Agent replied · 11 June 2024
Thank you so much for your lovely feedback. It was a pleasure helping you guys purchase your first home! The Stonehouse team wish you all the best for your future!
5/5
GoogleScott was incredibly helpful through a very stressful and long buying process! A genuinely nice estate agent!
1/5
GoogleRating only, no written review.
5/5
GoogleGreat communication from agent throughout whole process, would definately recommend!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Naylor Powell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Naylor Powell is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- South West Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- South West Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Naylor Powell and its branches won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winners in two years, the group and its branches: 2024, 2025.
British Property Awards by year, 2024 to 2025
2025 1 Gold The British Property Awards 2025 winners
- Local Gold (1)The British Property Awards 2025
2024 1 Gold The British Property Awards 2024 winners
- Local Gold (1)The British Property Awards 2024
Source: The British Property Awards winners lists, as published, linked by year.
Want Naylor Powell to help?
Send Naylor Powell a message.
Questions about Naylor Powell
Which Naylor Powell office has the most reviews?
Gloucester has the most, with 204 reviews rated 4.6 out of 5, followed by Stonehouse with 199.
Where are the Naylor Powell offices?
The three Naylor Powell offices, by town:
- Gloucester: Unit C, The Barge Arm East, The Docks, Gloucester, GL1 2DQ
- Newent: 1 High Street, Newent, GL18 1AN
- Stonehouse: Regent House, 1 Bath Road, Stonehouse, GL10 2JD
Has Naylor Powell won any awards?
Yes. In The Trusted Agent 2026 awards, Stonehouse won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 4 other industry awards since 2019.
