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Naylor Powell estate agents in Gloucester, Stonehouse and Newent

4.8

★★★★★ Excellent

577 reviews across 3 offices and 2 platforms

www.naylorpowell.com

Naylor Powell has three offices, in Gloucester, Stonehouse and Newent. Together they have 577 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

565

Reviews on Google

All 3 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Our offices

Naylor Powell's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 565 reviews on Google only. Show every review

5/5

Google

Jasmine has been our point of contact at Naylor Powell and has been helping with the process of buying a house. Jasmine has worked hard to keep us updated with the process and clearly communicating in what needs to be done next. Jasmine is polite and courteous and understands our needs. I look forward to completing the purchase with Jasmine's help.

Charlie · 10 February 2024 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you for your kind review Charlie and we look forward to handing over the keys to your new home in due course.

5/5

Google

Jasmine has been amazing throughout the process of selling our property! She is very knowledgeable, super efficient and has made the process as smooth as possible. We haven’t completed the sale yet but the process has been seamless! Ruth and Ronan are also very helpful and lovely. Would definitely recommend Naylor Powell!

Terri · 10 February 2024 · Naylor Powell Stonehouse

Agent replied · 9 June 2024

Thank you for your kind review, it has been a pleasure working with you.

5/5

Google

They managed to sell my house for just over asking, which was worth their fee over cheaper competitors.

Christian · 17 January 2024 · Naylor Powell Gloucester

Agent replied · 15 June 2024

Thank you very much for the positive review. I am glad we managed to exceed expectations to get you the price we set out to. If ever you need our help again in the future we would be delighted to help :)

5/5

Google

I used Naylor Powell 4 years ago to sell my long term family home. They were professional and efficient throughout the process, taking it to a successful sale. When I decided to move on from my present home I contacted NP to investigate my options of either selling or letting the house. They provided detailed advice on both options aided by their knowledge and experience of the market in Gloucestershire. I subsequently decided to sell and NP drew up a sales brochure including video walk through. The house was subsequently viewed and offers received, but fell through. The market at that time appeared to be rattled by financial matters, consequently I decided to take the house off the market for a while. It is my intention to market it again with NP in a year or two. They have been professional and supportive throughout and I do not hesitate to recommend them.

Stuart · 17 January 2024 · Naylor Powell Gloucester

Agent replied · 15 June 2024

Thank you Stuart for the kind review. We look forward to working with yourself in the future as and when you are ready to sell again. We are happy to assist with any queries you may have in the meantime :)

5/5

Google

well great service

Pala · 13 January 2024 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you Pala, we're pleased that you are happy with the service that we provide.

5/5

Google

Excellently round service from this agent.

Martyn · 13 January 2024 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you Martyn for your kind words.

5/5

Google

Always friendly and super helpful!

Kellyanne · 13 January 2024 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you Kellyanne, it is always a pleasure to work with you and the team at Montpellier Legal.

5/5

Google

Polite, professional, presentable and knowlegable, a pleasure to deal with.

Tony · 13 January 2024 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you for your kind review.

5/5

Google

Viewing was easily arranged, and agent had the facts on the property to hand. Thank you

Ashton51 · 13 January 2024 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

We are pleased that your viewing was easy to arrange and you were given the information required.

5/5

Google

Jasmine and the team have provided great service with excellent communication.

Elaine · 13 January 2024 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you Elaine for your kind review.

5/5

Google

Jasmine has been amazing, super friendly and really efficient. Thank you for all your help!

Joe · 13 January 2024 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you for your lovely review.

5/5

Google

Very helpful and friendly estate agent always willing to go the extra mile. Would highly recommend.

Claire · 13 January 2024 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you Claire, we always enjoy working alongside you and your team.

5/5

Google

Great communication from Jasmine, weekly chasing all parties and reporting back. Very impressed and happy with service provided.

Lori · 13 January 2024 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you for your lovely review and pleased that you are happy with the service.

5/5

Google

Can not recommend Ruth and the team enough. They offer a friendly and professional service, nothing is too much trouble. Super helpful and very knowledgeable.

Victoria · 13 January 2024 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you Vicky, we do also enjoy working with Connor and Co and find your service to be impeccable.

5/5

Google

Our viewing of a property today was greatly enhanced by an informative, empathetic and knowledgable Sales agent. We appreciated the honesty and sharing of information. Thank you.

Martine · 13 January 2024 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you Martine, we are pleased that you had an informative viewing. Please do let us know if you would like to visit the property again.

5/5

Google

Ruth visited our property to carry out a valuation. She was very warm and friendly, bringing with her information on our property which was very useful. She gave us lots of helpful advice. Highly recommended.

Jennifer · 11 January 2024 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you for your kind review Jennifer, please do get in touch if we can be of service in the future.

5/5

Google

My business works with NP Stonehouse and they are a pleasure to deal with. Friendly, polite & courteous, nothing is ever too much trouble. The feedback we get from clients who use their services is second to none - they stand out from the competition in every way. Call them today and you wont be disappointed!!

Graham · 11 January 2024 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you for you kind words, it is a pleasure referring to Hudson Rose for your mortgage expertise. Our buyers and vendors find your advice most helpful.

5/5

Google

Jasmine Simpkins came to value my home. A very professional person who I felt listened to my wants on a new property. Jasmine later sent me details of other properties and had infact listened to me as she sent the appropriate details. There was no pressure or unwanted sales talk from her. Overall I’m really impressed by her

Lisa · 11 January 2024 · Naylor Powell Stonehouse

Agent replied · 9 June 2024

Thank you Lisa for your kind review, Jasmine is a great asset to our team. We are pleased that you are happy with our service.

5/5

Google

I cannot rate Jasmine and the rest of the team at Naylor Powell Stonehouse highly enough. Her enthusiasm and professionalism at our initial valuation appointment was head and shoulders above any other agent we saw. Even more impressive was the fact that she maintained this throughout the selling process. Communication has been outstanding throughout, despite the fact that we are quite tricky to get hold of. Furthermore the process felt very collaborative as she would offer her advice but always accommodated our thoughts and feelings. We never felt that she was not working in our best interests.

Caroline · 11 January 2024 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you Caroline for your kind review, it has been a pleasure working alongside you in your sale.

5/5

Google

Great friendly and efficient service always

Shrinky · 18 December 2023 · Naylor Powell Gloucester

Agent replied · 15 June 2024

Thank you for the kind review and we look forward to working with you in the near future

5/5

Google

Fantastic estate agents. The staff were very professional and provided excellent customer service. I would 100% recommend if you are looking to sell or buy a property.

Imogen · 18 December 2023 · Naylor Powell Gloucester

Agent replied · 15 June 2024

Thank you very much for the review. Great to hear you have had a great experience with ourselves. We will be delighted to assist going forward :)

5/5

Google

A great estate agent who will always represent you in a professional, efficient and friendly manner. Cannot recommend highly enough!

12Euan_ · 18 December 2023 · Naylor Powell Gloucester

Agent replied · 15 June 2024

Thank you for the kind review. It's been a pleasure working with yourself and we look forward to working with you in the future

5/5

Google

Now on our third move with Naylor Powell. Once again, we've been well looked after by Laurie, Niamh and the team. Moving is a stressful time but they manage to ease the pressure and smooth the process with empathy and a smile. This was the second time our family had used Naylor Powell; on both occasions all the staff were very helpful, friendly and professional. We had a few hiccups along the way but these were efficiently taken care of. We will have no hesitation in using their services again when the need arises.

Salty · 18 December 2023 · Naylor Powell Gloucester

Agent replied · 15 June 2024

Thank you for the very kind and positive. It has been a pleasure working with you over the years and glad to see we help to ease the stress of moving home for you :)

5/5

Google

If you are selling or buying in Gloucester Docks there is only one firm to talk to - Naylor Powell. Laurie Duckworth’s “straight forward, honest and helpful” approach is as good as it gets

Stuart · 18 December 2023 · Naylor Powell Gloucester

Agent replied · 15 June 2024

Thank you for the kind review. It's a pleasure working with yourselves and glad you have been happy with the service provided

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Naylor Powell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Naylor Powell is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The British Property Awards

Naylor Powell and its branches won awards at The British Property Awards in two years, most recently 2025.

British Property Awards winners in two years, the group and its branches: 2024, 2025.

British Property Awards by year, 2024 to 2025

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Naylor Powell

Which Naylor Powell office has the most reviews?

Gloucester has the most, with 204 reviews rated 4.6 out of 5, followed by Stonehouse with 199.

Where are the Naylor Powell offices?

The three Naylor Powell offices, by town:

  • Gloucester: Unit C, The Barge Arm East, The Docks, Gloucester, GL1 2DQ
  • Newent: 1 High Street, Newent, GL18 1AN
  • Stonehouse: Regent House, 1 Bath Road, Stonehouse, GL10 2JD
Has Naylor Powell won any awards?

Yes. In The Trusted Agent 2026 awards, Stonehouse won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 4 other industry awards since 2019.

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