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Naylor Powell estate agents in Gloucester, Stonehouse and Newent

4.8

★★★★★ Excellent

577 reviews across 3 offices and 2 platforms

www.naylorpowell.com

Naylor Powell has three offices, in Gloucester, Stonehouse and Newent. Together they have 577 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

565

Reviews on Google

All 3 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Our offices

Naylor Powell's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 565 reviews on Google only. Show every review

1/5

Google

Property valuation vastly over inflated to gain market share on one of our properties, the other priced purely to sell to a potential purchaser whose offer had been declined in the area. After sale paid 2 thirds of the bill whilst …

Mr · 8 October 2024 · Naylor Powell Newent

Agent replied · 13 May 2026

Naylor Powell were employed to sell a property for this client. The property was sold at an agreed price which the client confirmed he was happy with. At no point during the transaction did this client raise that he was unhappy with any … More

5/5

Google

During a very tricky period of my life I entrusted Adam Davis at Naylor Powell Newent, to manage the sale of my house. Adam was very sensitive to the more than usually fraught nature of the house sale and when I was presented with health …

Jay · 8 October 2024 · Naylor Powell Newent

5/5

Google

I was one of those people that always wondered why you needed an Estate Agent, surely you can just do it yourself. For anyone else wondering….no you absolutely can’t!!! …

Elizabeth · 8 October 2024 · Naylor Powell Newent

Agent replied · 26 August 2024

Thank you for taking the time to leave such a detailed and positive review. It is greatly appreciated! Adam, Scott and the rest of the team at Naylor Powell wish you all the best in your new home.

5/5

Google

As first time buyers, we couldn’t ask for a better estate agents with Scott and Adam. We were constantly updated with the progress of the applications, and even when encountering issues within the chain, they were there to support us and …

Ewan · 8 October 2024 · Naylor Powell Newent

5/5

Google

Highly recommend Naylor Powell! Adam and Scott in particular have been very helpful throughout and have supported us in any way they could. Have never had any trouble getting hold of someone who could help us and if they are out of office …

Alana · 8 October 2024 · Naylor Powell Newent

5/5

Google

Naylor Powell Newent was just what me and my partner needed to help us resolve our housing needs. Adam and all of the team there were fantastic at aiding us and thankfully we now have all the information we need. Special thanks to Scott as …

John · 8 October 2024 · Naylor Powell Newent

Agent replied · 26 November 2023

Thanks for the feedback John. All of the team at Naylor Powell Newent wish you all the very best in the future.

5/5

Google

So pleased I went with Naylor Powell. Scott has not only been professional from day 1 but friendly and a pleasure to deal with, also informative throughout. My thanks to Adam and Maria too …

Anton · 8 October 2024 · Naylor Powell Newent

5/5

Google

Whilst we didn’t end up purchasing a property through Naylor Powell, this was at no fault of Scott who was brilliant throughout . Friendly , welcoming , and professional, Scott put us at ease as first time buyers who have no clue what …

Emily · 8 October 2024 · Naylor Powell Newent

5/5

Google

The entire process of selling our house with the Naylor Powell team in Newent was excellent. From the initial valuation through to securing a suitable buyer, Scott was very professional, enthusiastic and attentive. He made sure he was …

Zoe · 8 October 2024 · Naylor Powell Newent

5/5

Google

Highly recommend the Gloucester office. I was selling my brother's house as Executor of his estate and found the team of Laurie, Olivia, Toby and Niamh handled things sensitively, efficiently and professionally. Nothing was too much trouble. Special thank you to Niamh who liaised effectively with solicitors to ensure completion happened smoothly. Thank you.

Gerry · 8 October 2024 · Naylor Powell Gloucester

Agent replied · 10 November 2024

Thank you for the kind and positive review. It was a pleasure working with yourself and great to see you had a great experience. If you ever need our help in the future we will be delighted to assist :)

5/5

Google

Very efficient & kind, made the process a lot easier, I would highly recommend

Hetty · 22 September 2024 · Naylor Powell Stonehouse

Agent replied · 22 October 2024

Thank you Hetty, wishing you well in your new home.

5/5

Google

Rating only, no written review.

Alex · 22 September 2024 · Naylor Powell Gloucester

Agent replied · 22 October 2024

Thank you very much for the 5 star review :)

5/5

Google

Niamh was so helpful and knowledgable on the process whilst we purchased our first house. Niamh was always available and ensured that all of our queries were answered promptly. I would highly recommend.

Chelsea · 22 September 2024 · Naylor Powell Gloucester

Agent replied · 22 October 2024

Thank you very much for the positive review. It is great to see Niamh has helped you throughout the process of buying your first home. We hope you settle in well to the new home on completion day and happy to assist if you ever need our help again in the future :)

5/5

Google

Very happy with the friendly, informative and efficient service provided by Laurie, Olivia and Niamh. Very responsive to both emails and calls during both my daughters flat purchase and my house sale, would definitely recommend and will also use in our next house move.

Jan · 24 August 2024 · Naylor Powell Gloucester

Agent replied · 22 October 2024

Thank you for the kind and positive review. It was a pleasure to work with yourself and your daughter on the two properties. If you ever need our assistance in future we will be delighted to help :)

5/5

Google

Buying a first home all on my own is hard work, but Jasmine and co have been helpful and enthusiastic, helping me line up all the details and documents I will need. So nice to have pro-active people who chase me, as I am forgetful!

Tilly · 23 August 2024 · Naylor Powell Stonehouse

Agent replied · 22 October 2024

Thank you for your kind feedback, it has been a pleasure working with you.

5/5

Google

Jasmine and her team have been great. Jasmine is very efficient, helpful, friendly and professional in every way. Kept me updated. Nothing is too much trouble

Janet · 23 August 2024 · Naylor Powell Stonehouse

Agent replied · 22 October 2024

We are pleased that you had a positive experience with us, wishing you well in your next chapter.

5/5

Google

Thank you to Niamh and Olivia for your constant updates and support in finalising the sale of my property.

Sally · 23 August 2024 · Naylor Powell Gloucester

Agent replied · 22 October 2024

Thank you for the positive review. I am glad the team have assisted with getting the sale through for yourself. If you need our help in the future we would be delighted to help:)

5/5

Google

First time buyer and all I can say it was a great experience. Niamh worked super hard and kept me informed throughout, no task was too much trouble including helping me print the documents when my printer ran out of Ink. Highly recommend Naylor Powell if you want a super easy process, cant fault them.

Ian · 17 August 2024 · Naylor Powell Gloucester

Agent replied · 22 October 2024

Thank you for the kind and positive review. Glad you have had a good experience with ourselves. We hope you are happy in your new property and are here to help if you need us in the future :)

5/5

Google

Good experience with Naylor Powell especially from Niamh who was so helpful from start to finish. Thanks again Niamh :)

Luke · 10 August 2024 · Naylor Powell Gloucester

Agent replied · 24 August 2024

Thank you for your review. It was a pleasure working with yourself and we hope you are going to be very happy in your new home :)

5/5

Google

All in all a good experience, even though in the end I didn't purchase a house through them. Olivia was very helpful and chased the vendors for reply's to my offers, but they were too long in responding. Would recommend.

Gill · 10 August 2024 · Naylor Powell Gloucester

Agent replied · 24 August 2024

We are delighted to hear you had such a positive experience with Naylor Powell. Thank you for sharing your experience. We will pass on your kinds words to Olivia.

5/5

Google

Naylor-Powell offered an efficient and pro active campaign to sell our property. After an initial surge of interest Ruth advised us that with the forthcoming General Election interest may tail off. This did occur but post the election viewings increased again and the property was sold soon after. I would recommend their services which includes an online property file which details all the viewings, feedback and online interest to keep the seller fully up to date with the process.

Nick · 9 August 2024 · Naylor Powell Stonehouse

Agent replied · 23 August 2024

Thank you Nick for your kind review, it has been a pleasure to work with you during the sales process.

5/5

Google

We have had an exceptional experience with Naylor Powell. Niamh looked after us and provided professional service with a personal touch when we picked up our keys. As first time buyers, we are absolutely in love with our new home and could not recommend using Naylor Powell enough. Thanks again Niamh and the team.

Ellena-Marie · 3 August 2024 · Naylor Powell Gloucester

Agent replied · 24 August 2024

We really appreciate your review. We wish you all the best in your home :)

5/5

Google

Fantastic service throughout my purchase. Ruth went above and beyond and was responsive to every question asked and very prompt in replying and keeping me informed about the process at all times.

Zoe · 2 August 2024 · Naylor Powell Stonehouse

Agent replied · 23 August 2024

Thank you for your review Zoe, it has been a pleasure working with you.

5/5

Google

I dealt with Ruth, Ronan and Jasmine for the sale of 2x properties and they were very professional throughout. As I didn't live locally, they were very helpful in obtaining meter readings and checking on the properties when required. Thank you so much for your hard work!

Emilie · 2 August 2024 · Naylor Powell Stonehouse

Agent replied · 23 August 2024

Thanks Emilie, it was a pleasure working with you.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Naylor Powell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Naylor Powell is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The British Property Awards

Naylor Powell and its branches won awards at The British Property Awards in two years, most recently 2025.

British Property Awards winners in two years, the group and its branches: 2024, 2025.

British Property Awards by year, 2024 to 2025

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Naylor Powell

Which Naylor Powell office has the most reviews?

Gloucester has the most, with 204 reviews rated 4.6 out of 5, followed by Stonehouse with 199.

Where are the Naylor Powell offices?

The three Naylor Powell offices, by town:

  • Gloucester: Unit C, The Barge Arm East, The Docks, Gloucester, GL1 2DQ
  • Newent: 1 High Street, Newent, GL18 1AN
  • Stonehouse: Regent House, 1 Bath Road, Stonehouse, GL10 2JD
Has Naylor Powell won any awards?

Yes. In The Trusted Agent 2026 awards, Stonehouse won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 4 other industry awards since 2019.

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