Trusted Agent profile
★★★★★
675 reviews across 3 offices and 3 platforms
Mountgrange Heritage has three offices, all in London. Together they have 675 reviews on three platforms, rated 4.8 out of 5 overall.
529
Reviews on Google
All 3 offices
6
Reviews on Facebook
Business-wide
140
Reviews on Trustpilot
Business-wide
Mountgrange Heritage's three offices, most reviewed first. Each has its own page.
Showing 528 reviews on Google only. Show every review
5/5
GoogleKatie H was absolutely fantastic! Would highly recommend her and will pass on her details to friends.
Dear Shreman, We are so pleased that you have had such a positive experience with Katie and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleProfessional agency, Emily and Kathryn have been very responsive and helpful for finding a flat, securing an offer and signing the tenancy agreement.
Dear Loana, We are so pleased that you have had such a positive experience with the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleKathryn and Emily from the Notting Hill office were great to work with, professional, and communicative throughout our process even as we were letting from abroad, site unseen. I would recommend working with this agency to those looking in the area.
Dear Austen, We are so pleased that you have had such a positive experience with the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleMy wife and I just finalized a lease through Mountgrange Heritage and could not be more pleased with the services they provided. The team we worked with (Katie and Kathryn) were far and away the most professional, knowledgable and helpful agents we encountered in our entire process of finding a flat in London. Punctual, friendly and thorough at every step. Thank you to the whole team!!
Dear Ray, We are so pleased that you have had such a positive experience with the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleEasy and communicative
Dear Neil, We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleKatie was very professional and went the extra mile to provide insightful information and helpful advice on properties.
Dear Shannon, We are so pleased that you have had such a positive experience with Katie and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
Google'Katie is very dedicated at what she does, and has been really great and helpful with property advice I've had.
Dear Madeline, We are so pleased that you have had such a positive experience with Katie and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleEmily was fantastic throughout the process of finding a suitable flat - I couldn't be happier with the final choice. She even helped me with furniture & making sure the flat is in perfect condition for my move in. Thanks again for everything!
Dear Lisanne, We are so pleased that you have had such a positive experience with Emily and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleAn absolutely competent and welcoming real estate agency! I got the contact from a friend and was very pleased. My assigned agent Emily was extremely professional, not pushy at all (seldom in London) and definitely eager to find me a flat that fit my criteria!
Dear Elisabeth, We are so pleased that you have had such a positive experience with Emily and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleWe had an excellent experience with Katie from Mountgrange Heritage while looking for a property to let. She was super friendly, responsive and organised. Katie quickly understood what we were looking for and was highly proactive at reaching out to show us new properties that met our requirements. All the properties we saw matched the photos which was fantastic.
Dear Carlos, We are so pleased that you have had such a positive experience with Katie and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleArne has been incredibly helpful and trustworthy throughout my property search. I would highly recommend
Dear Robyn, We are so pleased that you have had such a positive experience with Arne and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleI want to give a big thanks to Archie Turner for being so helpful and proactive during our home search. He made sure we had all the info, photos, and videos we needed since we couldn't visit in person. His support really made a difference and we're so thankful for his help!
Dear Gu, We are so pleased that you have had such a positive experience with Archie and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleI have had a business relationship with Mountgrange Heritage for many years and i find them to be very professional and knowledgeable. I deal quite a bit with Veronica in property management and the above comments certainly apply to her Chris Lewis
Dear Chris, We are so pleased that you have had such a positive experience with Veronica and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleI am writing to express my sincere appreciation for the outstanding service provided by Veronica Wells, an exceptional estate agent I have had the pleasure of working with at the Mountgrange Heritage - Kensington office. From the very beginning, Veronica has demonstrated a high level of professionalism, responsiveness, and dedication. Thank you, Veronica, for your hard work and dedication. It has been a pleasure working with you.
Dear Tony, We are so pleased that you have had such a positive experience with Veronica and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleExcellent estate agency / property mgmt service. I have rented with Mountgrange Heritage for the past three years and have never had one issue as a tenant. The team is always very helpful, professional, and respsonsive. Tom French in particular has been very helpful whenever maintenace or issues arise.
Dear Edward, We are so pleased that you have had such a positive experience with Tom and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleI have been working with Mountgrange Heritage for a while now and more recently my point of contact has been Tom French. He cares about the properties he manages and you really feel that it is being well looked after. I would not hesitate to recommend him and the team.
Dear Sophie, We are so pleased that you have had such a positive experience with Tom and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleI have been renting from them for the past 2 years and I have noticed that they have made more recently changes to improve my experience as a tenant. Previously, I have had a lot of my complaints were not addressed but after Tom joined the team, the issues from previous property managers are being addressed quickly. I am also happy with the speed of communication now with constant updates and things are just sorted much faster.
Dear Aliea, We are so pleased that you have had such a positive experience with Tom and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleReally helpful
Dear George, We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleVeronica Wells, excellent job always available and ready to help.
We are so pleased that you have had such a positive experience with Veronica and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleMadison was brilliant, professional and super efficient, would definitely contact her and the branch in the future
Dear Andrea, We are so pleased that you have had such a positive experience with Madison and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleVery helpful and constantly on hand for any queries or issues that occurred. Tom French is particular is quick to respond and resourceful.
Dear Alex, We are so pleased that you have had such a positive experience with Tom and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleVeronica does a great job, always available and extremely diligent on sorting out any issues you may have. Amazing service!
Dear Federico, We are so pleased that you have had such a positive experience with Veronica and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleMany thanks to Tom French for his ongoing support with our day to day queries. Your professionalism and responsiveness are much appreciated. Alicia
Dear Alicia, We are so pleased that you have had such a positive experience with Tom and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleVeronica is extremely nice to deal with and very good in a crisis! She was over immediately with help when we had water pouring through the ceiling.
Dear Fiona, We are so pleased that you have had such a positive experience with Veronica and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Mountgrange Heritage, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Mountgrange Heritage is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Tell us what you need and up to 3 trusted local agents will be in touch.
London (27 Kensington Park Road) has the most, with 379 reviews rated 4.8 out of 5, followed by London (13B Stratford Road) with 347.
The three Mountgrange Heritage offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
