Trusted Agent profile

Mountgrange Heritage estate agents in London

4.8

★★★★★ Excellent

675 reviews across 3 offices and 3 platforms

Mountgrange Heritage has three offices, all in London. Together they have 675 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

529

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

6

Reviews on Facebook

Business-wide

Trustpilot logo

140

Reviews on Trustpilot

Business-wide

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Our offices

Mountgrange Heritage's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Mountgrange Heritage, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Mountgrange Heritage office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Honor had an honest, professional and straightforward style of negotiating and always seemed to be upbeat and positive. Once the deal was agreed she was very accommodating to numerous site visits and conversations that needed to be had and held her patience and professionalism throughout in a nervy market.

Michael · 25 January 2025 · Mountgrange Heritage London (59 St. Helen's Gardens)

Agent replied · 8 January 2025

Dear Michael, We are so pleased that you have had such a positive experience with Honor and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

My roommate and myself are very happy with the service provided by Tom French. He is very professional, helpful and efficient with all aspects of his work! Hope we do not have more queries in the coming weeks, and if any, we ensure Tom will do his best to help us!

Ire · 24 January 2025 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 16 October 2026

Dear Ire, We are so pleased that you have had such a positive experience with Tom and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Trustpilot

Tom went above and beyond his brief to…

Tom went above and beyond his brief to help us with managing a house that we rented through Mountgrange Heritage . He applied good humour with patience and we are very grateful to him for all his help.

JOEY · 15 January 2025 · Mountgrange Heritage London (13B Stratford Road)

5/5

Google

Katie is excellent ( very friendly, excellent in showing everything about the property! She answered every single question about the property, make easy for me ! So I really recommend Katie and the agency Mountgrange ! Joao

Joao · 26 December 2024 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 28 December 2024

We are so pleased that you have had such a positive experience with Katie and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Emily was wonderful throughout the whole process. Friendly, professional, and highly knowledgeable. She answered all of my questions in a timely manner and was a delight to work with during this process. Thanks Emily!

Oliva · 26 December 2024 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 28 December 2024

We are so pleased that you have had such a positive experience with Emily and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

We had great experience from Emily at Mountgrange Heritage! She was amazing throughout the whole process - so helpful, super responsive and professional which made life so much easier for us.Would highly recommend going through her - thanks Emily!

Charlotte · 26 December 2024 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 28 December 2024

We are so pleased that you have had such a positive experience with Emily and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Emily from Mountgrange Heritage was a great help when looking for a property. She works in a very friendly but professional manner and was very accomodating to the needs of my search. I would recommend her when looking for a property. 10/10

Danny · 26 December 2024 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 28 December 2024

We are so pleased that you have had such a positive experience with Emily and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Worked with emily in the search for a new flat to rent in London, she was fair transparent and really helpful.

Onai · 26 December 2024 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 11 January 2025

Dear Onai, We are so pleased that you have had such a positive experience with Emily and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Emily was a breath of fresh air in London estate agents, accommodating, non-pushy, super quick to respond and found me a flat I love. Skip the bigger names and go with these guys, best flat hunting experience in a decade of living in London!

Anouk · 26 December 2024 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 11 January 2025

Dear Anouk, We are so pleased that you have had such a positive experience with Emily and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

If you are looking for a great Real Estate Agent in London , the Mountgrange Heritage are fantastic. Everyone we have met who works there is so helpful, so friendly and go out of their way to help you. Nothing is too much trouble and it really comes across as one big happy family. If you are looking for a an agent that listens to your needs and doesn’t get tired of searching for the right property for you then Andrew Johnstone is the man ! Andrew persisted in searching for us for over 6 months. He would send through properties and I would continually say no, but he didn’t give up looking for us until he found the perfect house for us. And then made sure the whole procedure was effortless for us. He assisted us with all the paperwork and very kindly took the time to make sure that when we got the keys everything was just as it should be. And Andrew did all of this without ever making us feel like we were anything but his priority, despite the fact that he has plenty of other clients to look after. I cannot thank him enough for sticking with us and even now checking in to make sure everything is perfect.

VICTORIA · 26 December 2024 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 11 January 2025

Dear Victoria, We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Incredible service from Emily throughout the entire process! She helped my husband and I with our property search and we couldn't have been happier. Always on hand to answer questions, very approachable and knowledgeable. Certainly the best experience we've had with any property agent in Notting Hill!

Rebecca · 26 December 2024 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 11 January 2025

Dear Rebecca, We are so pleased that you have had such a positive experience with Emily and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

highly recommend working with Archie, he was very professional and very helpful

Lynn · 12 December 2024 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 11 January 2025

Dear Lynn, We are so pleased that you have had such a positive experience with Archie and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Trustpilot

Elizabeth has been so wonderful to work…

Elizabeth has been so wonderful to work with. She is a true professional and always happy to assist. I have no hesitation in recommending her services to all.

Lucy · 11 December 2024 · Mountgrange Heritage London (13B Stratford Road)

5/5

Trustpilot

Defiantly recommend this estate agents

I cannot say how helpful Elizabeth has been, she very quickly became up to speed on our needs and was helpful, professional and knowledgeable throughout. The experience was focused, clear and ultimately painless; thank you Elizabeth job well done.

Gwyn · 11 December 2024 · Mountgrange Heritage London (13B Stratford Road)

5/5

Trustpilot

Great treatment with Emily

Great treatment with Emily - very diligent and able to provide us with tailored and beautiful property options.

Patxi · 11 December 2024 · Mountgrange Heritage London (13B Stratford Road)

5/5

Trustpilot

Elizabeth has been very helpful

Alison · 9 December 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 22 December 2024

We are so pleased that you have had such a positive experience with Elizabeth and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Trustpilot

Great service from Veronica

Veronica who is our property manager has been nothing short of amazing. She readily answers our queries (even on her holiday / weekends) and follows up with solutions in a timely matter (sometimes within the hour). I greatly appreciate her everything she does to ensure our tenancy is smooth and enjoyable.

Samantha · 9 December 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 22 December 2024

We are so pleased that you have had such a positive experience with Veronica and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Trustpilot

Great Follow Up

We were looking for a flat in London and Gillian showed us a couple. What struck me was that even though the ones she showed us were not suitable for us, she searched and gave us links to other properties she thought we would be interested in. Weeks after that, Gillian followed up with us to check how our search was going and even offered to introduce us to solicitors etc should we need one. We eventually did find a flat (unfortunately not through Gillian) though we wish it was. I am sure whoever buys or sells a property through Gillian will be well taken care of.

EL · 8 December 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 22 December 2024

We are so pleased that you have had such a positive experience with Gillian and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Really pleased with Archie’s support, everything was handled smoothly.

Tighe · 7 December 2024 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 28 December 2024

We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Really grateful for all Archie’s help, handled everything brilliantly.

Tom · 7 December 2024 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 28 December 2024

We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Thanks to Emily for all her help and invaluable advice in helping me find a new home. Always on hand to answer questions - great service all round.

Nadia · 7 December 2024 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 28 December 2024

We are so pleased that you have had such a positive experience with Emily and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Emily was fantastic throughout the whole process. She was professional, helpful, and always available to answer my questions. She made everything so easy and stress-free. I’d highly recommend her and Mountgrange to anyone.

Franchesca · 7 December 2024 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 28 December 2024

We are so pleased that you have had such a positive experience with Emily and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Mountgrange Heritage

Which Mountgrange Heritage office has the most reviews?

London (27 Kensington Park Road) has the most, with 379 reviews rated 4.8 out of 5, followed by London (13B Stratford Road) with 347.

Where are the Mountgrange Heritage offices?

The three Mountgrange Heritage offices, by town:

Has Mountgrange Heritage won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

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Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

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