Trusted Agent profile
★★★★★
675 reviews across 3 offices and 3 platforms
Mountgrange Heritage has three offices, all in London. Together they have 675 reviews on three platforms, rated 4.8 out of 5 overall.
529
Reviews on Google
All 3 offices
6
Reviews on Facebook
Business-wide
140
Reviews on Trustpilot
Business-wide
Mountgrange Heritage's three offices, most reviewed first. Each has its own page.
Showing 528 reviews on Google only. Show every review
1/5
GoogleAbsolutely unprofessional company, especially one agent called Timothy Kane. I made an offer on a flat last year which got rejected. They contacted me a year later to check if I was still interested. I made the same offer, the seller had …
4/5
GoogleDuring the negotiations and closing stages, Mountgrange were attentive and had great comms during the sale of my flat. It was a lengthy and complicated process more so than typical and Micheal's consistency and perseverance played a big …
Dear Richard, We are so pleased that you have had such a positive experience with the Mountgrange Heritage team. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleThe best thing I’ve experienced with Mountgrange Heritage is with a staff name Elizabeth. It is the sort of person I would poach if I had a Real Estate firm. She had very good knowledge of the market, legislation but was also approachable. …
We are so pleased that you have had such a positive experience with Elizabeth and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleHad a great experience with Arne and Mountgrange. He found an amazing selection of properties for me to view and was fantastic through out the process. Highly recommend!
Dear Will, We are so pleased that you have had such a positive experience with Arne and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleHonor & Michael were really helpful with my purchase with recommendations and support to get everything through before the stamp duty deadline.
Dear Huw, We are so pleased that you have had such a positive experience with the Mountgrange Heritage team. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleJust got our new flat with the support from Mountgrange Heritage Kensington. We can’t be more grateful for their high professionalism and amount of attention our case received along the way! Thank you Gillian for perseverance and following the deal through in our best interests.
Dear Mariya, We are so pleased that you have had such a positive experience with Gillian and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleMountgrange Heritage were extremely professional in managing the sale of my flat. Their expertise and follow up helped secure a sale in less than 90 days because they know the market and understand how best to price the asset to meet both buyer and seller's expectations
Dear Panos, We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleTim Kane, is always a pleasure to work with.
Dear Simon, We are so pleased that you have had such a positive experience with Tim and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleTim has sold our house for us in North Kensington. He has always been the ‘go to’ agent in that area. A great local knowledge for his buyers and exceptional service to those selling through Mount Grange Heritage. Couldn’t recommend him and the team more highly.
Dear Billy, We are so pleased that you have had such a positive experience with Tim and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleHonor was professional, knowledgeable, and laser-focused on helping me find the right property. She is a delight to work with. Thank you!
Dear Terence, We are so pleased that you have had such a positive experience with Honor and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleWe had an excellent experience renting through Mountgrange Heritage! Andrew and Kathryn were fantastic - professional, attentive, and on top of all the details. They made the whole process seamless and stress-free. Highly recommend their services!
We are so pleased that you have had such a positive experience with Andrew and Kathryn. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleHonor had an honest, professional and straightforward style of negotiating and always seemed to be upbeat and positive. Once the deal was agreed she was very accommodating to numerous site visits and conversations that needed to be had and held her patience and professionalism throughout in a nervy market.
Dear Michael, We are so pleased that you have had such a positive experience with Honor and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleMy roommate and myself are very happy with the service provided by Tom French. He is very professional, helpful and efficient with all aspects of his work! Hope we do not have more queries in the coming weeks, and if any, we ensure Tom will do his best to help us!
Dear Ire, We are so pleased that you have had such a positive experience with Tom and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleKatie is excellent ( very friendly, excellent in showing everything about the property! She answered every single question about the property, make easy for me ! So I really recommend Katie and the agency Mountgrange ! Joao
We are so pleased that you have had such a positive experience with Katie and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleEmily was wonderful throughout the whole process. Friendly, professional, and highly knowledgeable. She answered all of my questions in a timely manner and was a delight to work with during this process. Thanks Emily!
We are so pleased that you have had such a positive experience with Emily and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleWe had great experience from Emily at Mountgrange Heritage! She was amazing throughout the whole process - so helpful, super responsive and professional which made life so much easier for us.Would highly recommend going through her - thanks Emily!
We are so pleased that you have had such a positive experience with Emily and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleEmily from Mountgrange Heritage was a great help when looking for a property. She works in a very friendly but professional manner and was very accomodating to the needs of my search. I would recommend her when looking for a property. 10/10
We are so pleased that you have had such a positive experience with Emily and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleWorked with emily in the search for a new flat to rent in London, she was fair transparent and really helpful.
Dear Onai, We are so pleased that you have had such a positive experience with Emily and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleEmily was a breath of fresh air in London estate agents, accommodating, non-pushy, super quick to respond and found me a flat I love. Skip the bigger names and go with these guys, best flat hunting experience in a decade of living in London!
Dear Anouk, We are so pleased that you have had such a positive experience with Emily and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleIf you are looking for a great Real Estate Agent in London , the Mountgrange Heritage are fantastic. Everyone we have met who works there is so helpful, so friendly and go out of their way to help you. Nothing is too much trouble and it really comes across as one big happy family. If you are looking for a an agent that listens to your needs and doesn’t get tired of searching for the right property for you then Andrew Johnstone is the man ! Andrew persisted in searching for us for over 6 months. He would send through properties and I would continually say no, but he didn’t give up looking for us until he found the perfect house for us. And then made sure the whole procedure was effortless for us. He assisted us with all the paperwork and very kindly took the time to make sure that when we got the keys everything was just as it should be. And Andrew did all of this without ever making us feel like we were anything but his priority, despite the fact that he has plenty of other clients to look after. I cannot thank him enough for sticking with us and even now checking in to make sure everything is perfect.
Dear Victoria, We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleIncredible service from Emily throughout the entire process! She helped my husband and I with our property search and we couldn't have been happier. Always on hand to answer questions, very approachable and knowledgeable. Certainly the best experience we've had with any property agent in Notting Hill!
Dear Rebecca, We are so pleased that you have had such a positive experience with Emily and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
Googlehighly recommend working with Archie, he was very professional and very helpful
Dear Lynn, We are so pleased that you have had such a positive experience with Archie and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleReally pleased with Archie’s support, everything was handled smoothly.
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleReally grateful for all Archie’s help, handled everything brilliantly.
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Mountgrange Heritage, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Mountgrange Heritage is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Tell us what you need and up to 3 trusted local agents will be in touch.
London (27 Kensington Park Road) has the most, with 379 reviews rated 4.8 out of 5, followed by London (13B Stratford Road) with 347.
The three Mountgrange Heritage offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
