Trusted Agent profile
★★★★★
675 reviews across 3 offices and 3 platforms
Mountgrange Heritage has three offices, all in London. Together they have 675 reviews on three platforms, rated 4.8 out of 5 overall.
529
Reviews on Google
All 3 offices
6
Reviews on Facebook
Business-wide
140
Reviews on Trustpilot
Business-wide
Mountgrange Heritage's three offices, most reviewed first. Each has its own page.
Showing 528 reviews on Google only. Show every review
5/5
GoogleRating only, no written review.
Dear Rupert, We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to review.
5/5
GoogleVeronica Wells and Leanne Saddington have been great with both our property search and subsequent management. Thank you both!
Dear Sophia, We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleI would like to thank Henry for being ever so professional and diligent in trying to help us get the flat to market. On this occasion we decided not to put it on but will certainly come back when the time is right. Henry is an asset to your company and someone who I would like to work with again.
Dear Alex, We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleI had a really great experience with Henry he was super helpful and informative! And answered all my questions 😀 …
Dear Joel, We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleHenry was swift with replying to me and offered great service overall.
Dear Lanna, We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleAmazing service and trustworthy, Henry is very reliable!
Dear Johann, We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleI’ve had a fantastic experience with Montgrange Heritage and especially with Veronica Wells, who went above and beyond every step of the way. From the moment I reached out, Veronica was incredibly responsive, professional, and genuinely warm. She guided me through every stage of the rental/purchase process with clarity, efficiency, and unwavering enthusiasm. What stood out most was her attention to detail and her commitment to ensuring everything ran smoothly, from organizing viewings and dealing with paperwork to promptly resolving any questions I had. Veronica’s expertise and positive attitude made the entire experience not only stress-free but also even enjoyable. It’s clear she truly cares about her clients and loves what she does. Kudos to Montgrange Heritage for having such a brilliant property manager on their team! I'm an exceedingly satisfied client and would wholeheartedly recommend both Montgrange Heritage and Veronica Wells to anyone seeking top-notch service and support.
Dear Philip, We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleNatalie’s professionalism is unmatched. She consistently demonstrates a strong work ethic, reliability, and genuine passion for her career. Her kind and approachable nature fosters a positive environment, making her an asset to any organisation.
Dear Feliciana, We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleI’ve known Natalie Simpkin-Robles for some time and she’s always been professional, approachable and incredibly reliable. She has great attention to detail, communicates clearly and makes things feel easy and stress-free. A genuinely trustworthy person that I’d recommend to anyone.
Dear Giwrgos, We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleHad a wonderful experience with this firm and Henry after helping a friend find a new home to rent. The agents were professional, trustworthy and helped the process from the beginning to end.
Dear Stanley, We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleHenry is a knowledgeable and approachable agent who made the whole process smooth, transparent, and stress-free.
Dear Timothy, We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleNatalie is a hardworking and an exceptional person. She strives to be the best at what she does and is always having a positive attitude.
Dear Arlindo, We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleWhat a lovely experience ! Wanna thank Henry for everything - absolute star ⭐
Dear John, We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleI had an amazing experience with Mountgrange Heritage, especially Kathryn who was knowledgeable, responsive and genuinely supportive during my move to London. I would definitely recommend Mountgrange to anyone new to the city.
Dear Billy, We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleI had a genuinely positive and stress-free experience renting a property through Mountgrange Heritage. The whole team was incredibly helpful, polite, and patient throughout the process. Although the property isn’t managed by the agency, everything leading up to the move-in was smooth and professionally handled. I’m hopeful the rest of the tenancy goes just as well. Big thanks to Archie, Annabel, Kathryn, and Natalie for their support!
5/5
GoogleI highly recommend speaking with Mountgrange Heritage. Charlotte has been incredibly professional, helpful and accommodating with my search. Charlotte took time to understand my specific search criteria and offered advice on where I could add value to the properties I looked at witch was invaluable!
Dear Oliver, We are so pleased that you have had such a positive experience with Charlotte and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleWe worked with Gillian during a very protracted search for our flat. Nothing but praise for the excellent job she did. Her knowledge of the local area was exceptional and was always exceedingly helpful and definitely a step above a lot of the many estate agents we dealt with. Gillian understood exactly our requirements and all her recommendations were spot on. I would not hesitate to use Mountgrange again.
Dear David, We are so pleased that you have had such a positive experience with Gillian and the Mountgrange Heritage team. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleWould like to mention Alexandre Chapalain in particular at Mountgrange who was my point of contact. Impeccably polite and knowledgable about the market. Thank you.
Dear Dominic, We are so pleased that you have had such a positive experience with Alexandre and the Mountgrange Heritage team. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleWorking with Mountgrange Heritage - Kensington Estate Agents is an exceptional experience from start to finish. Their team combines deep local expertise with a refreshingly personal touch. From the moment we engaged with them, it was clear that Mountgrange Heritage is always responsive and client-focused. Their team members are not just knowledgeable, they're genuinely invested in making the process as smooth and stress-free as possible. Highly recommend using them for all letting or selling needs!
Dear Natalie, We are so pleased that you have had such a positive experience with the Kensington Mountgrange Heritage team. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleHad a wonderful experience with this firm after helping a friend find a new home. The agents were professional, trustworthy and helped the transaction get to completion
Dear Joanna, We are so pleased that you have had such a positive experience with the Mountgrange Heritage team. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleWe received tremendously helpful and efficient support from Honor in our months of searching. Her understanding of our needs and ability to find suitable properties was impressive, although we ultimately ended up with another property through another agent, due to other factors. Nevertheless, we really enjoyed engaging with Honor and would recommend her to others!
Dear Li Kim Lee, We are so pleased that you have had such a positive experience with Honor and the Mountgrange Heritage team. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleGreat job in selling my property, it was a long process but I appreciate the continued commitment and care for all details and aspects of the process, and for the open and transparent feedback all the way. Gillian, you really deserve big praise
Dear Carlo, We are so pleased that you have had such a positive experience with Gillian and the Mountgrange Heritage team. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleWe have just bought a west london property through Gillian, Emma and the team at Mount Grange and they've been fantastic to deal with throughout. We have been offshore throughout the entire sales process and they've gone above and beyond to make things easy for us and to bring the purchase to a smooth conclusion. We would highly recommend them to anyone.
Dear Indi, We are so pleased that you have had such a positive experience with Gillian, Emma and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleI would highly recommend getting in touch with Honor if you are looking to buy a property in North Kensington or Notting Hill. Honor is professional, knowledgeable and very friendly! She listened carefully to my criteria and showed me a great range of options within my budget.
Dear Caitlin, We are so pleased that you have had such a positive experience with Honor and the Mountgrange Heritage team. We really value your feedback, thank you so much for taking the time to write your review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Mountgrange Heritage, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Mountgrange Heritage is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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London (27 Kensington Park Road) has the most, with 379 reviews rated 4.8 out of 5, followed by London (13B Stratford Road) with 347.
The three Mountgrange Heritage offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
