★★★★★ 5/5
GoogleWe were very pleased with the service provided by Natalie. Although we didn’t end up finding the right property, she was warm, personable, and made sure we were promptly informed about every new listing on the market. We would definitely like to stay in touch with her should we be looking for another home in the future.
Diana · 16 October 2025 · Mountgrange Heritage London (13B Stratford Road)
Agent replied · 16 October 2026
Dear Diana,
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleCharlotte has been extremely responsive, always being very prompt in advising me of new listings. Highly recommended - Patrick
Patrick · 16 October 2025 · Mountgrange Heritage London (13B Stratford Road)
Agent replied · 16 October 2026
Dear Patrick,
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleCharlotte was great to work with, she was super efficient and was very helpful on viewings, giving me and my clients lots of info on the property but also the area. Would be happy to recommend her to others
Randa · 16 October 2025 · Mountgrange Heritage London (13B Stratford Road)
Agent replied · 16 October 2026
Dear Randa,
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleI had a very pleasant experience with Henry at the Kensington branch. He was quick and responsive at all times. I wouldn’t hesitate to recommend.
Tanya · 16 October 2025 · Mountgrange Heritage London (13B Stratford Road)
Agent replied · 16 October 2026
Dear Tanya,
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleI highly recommend using Mountgrange Heritage. Henry was really personal and though I didn't find a property through him, it was a breath of fresh air to have dealt with an agent like him.
Shay · 16 October 2025 · Mountgrange Heritage London (13B Stratford Road)
Agent replied · 16 October 2026
Dear Shay,
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleVeronica is an absolute pleasure to deal with and always on the ball. She is super friendly and attentive with the quickest turn around times. Thanks for making my life easier! :)
Craig · 16 October 2025 · Mountgrange Heritage London (13B Stratford Road)
Agent replied · 16 October 2026
Dear Craig,
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleI’ve had a really positive experience with Mountgrange Heritage over the past 12 months. From the start of my tenancy the team has been consistently supportive, responsive, and professional.
Special thanks to Veronica, who was always approachable, super quick in communications, and quick to assist whenever needed.
It’s been a pleasure to live in a flat managed by Mountgrange, and I’d happily recommend their service to anyone looking for a well-managed property in London.
Emir · 16 October 2025 · Mountgrange Heritage London (13B Stratford Road)
Agent replied · 16 October 2026
Dear Emir,
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleI have had a brilliant experience with Mountgrange Heritage who have helped me to rent a property. Andrew and Kathryn have been brilliant, thank you so much!
Jessica · 12 October 2025 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 26 October 2025
Dear Jessica,
We are so pleased that you have had such a positive experience with the Mountgrange Heritage team. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleVery great experience viewing a flat with Natalie!
Selbi · 28 September 2025 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 26 October 2025
Dear Selbi,
We are so pleased that you have had such a positive experience with the Mountgrange Heritage team. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 1/5
GoogleMountgrange calculated the wrong amount of deposit to be refunded to us. It took them almost a year to refund. While we pointed out that they got the sum wrong, they still ended up paying the wrong amount. Very unprofessional and I would not recommend them to any tenant. This is a big scam.
Đức · 27 September 2025 · Mountgrange Heritage London (13B Stratford Road)
Agent replied · 25 December 2025
Dear Đức,
Thank you for your feedback. We’re sorry to hear you feel this way. We want to assure you that we’ve received your complaint and are reviewing it internally. While some matters raised are ultimately dependent on landlord decisions, we always aim to provide clear communication and fair support throughout a tenancy. We will be in touch with you directly to discuss this further. Your feedback is important to us and will be used to improve our service going forward.
★★★★★ 5/5
GoogleThey are very kind and really good supporter
I will contact to them again for my next house
Spaone · 19 September 2025 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 26 October 2025
Dear Spaone,
We are so pleased that you have had such a positive experience with the Mountgrange Heritage team. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleI recently rented with Mountgrange Heritage and had a great experience working with Kathryn. She was calm and reassuring throughout the process. Anytime I had a question (or moment of panic), Kathryn was there with answers and solutions. …
Jack · 17 September 2025 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 17 April 2026
Dear Jack,
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleNatalie helped provide advice and answer the questions I had for my house move and was very generous with her time.
Natasha · 17 September 2025 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 17 April 2026
Dear Natasha
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleWorking with Natalie was an absolute pleasure and delight. Her professionalism, communication, warmth, knowledge of the property market and ability to meet client needs are absolutely exceptional. I am so pleased to have had the benefit of her guidance and expertise and am looking forward to working with her again.
Monika · 17 September 2025 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 17 April 2026
Dear Monika,
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleI am looking to rent out a house we have inherited and Henry has been nothing but helpful. As a new homeowner, I had many questions as I know nothing about how to go about it but he has been a star!!
Alvin · 17 September 2025 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 17 April 2026
Dear Alvin,
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleI was making a few enquiries about a property, and Henry definitely did not disappoint, not only did he answer all of the questions, he also gave a few pointers on what to look out for as well. He has been nothing but amazing. Definitely the person you would look to speak to if you are looking to rent or let out a property 🙏 …
Jordan · 17 September 2025 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 17 April 2026
Dear Jordan,
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleWorking with Mountgrange and Natalie Simpkin-Robles to find a London flat was a very stress-free experience! Natalie is very professional and helped locate the perfect flat, and then assisted throughout the signing process. Would definitely recommend.
Stephen · 17 September 2025 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 17 April 2026
Dear Stephen,
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleI had such a great experience working with Natalie Simpkin-Robles at Mountgrange Heritage. She was incredibly kind, professional, and attentive throughout the whole process. Natalie really listened to what I was looking for and provided me …
Rose · 17 September 2025 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 17 April 2026
Dear Rose,
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleI have had a great experience with Henry and not felt rushed to make a decision. He has been patience with me and answered all my questions. When the time is right, I will most definately reach out again.
Stephanie · 1 September 2025 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 September 2025
Dear Stephanie,
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleI cannot recommend Mountgrange Heritage highly enough. There are a number of agents in Kensington but Henry and his team were great. His expertise shone through, making my house-rental experience smooth and successful. Thank you for understanding our situation.
Fran · 1 September 2025 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 September 2025
Dear Fran,
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleWonderful estate agents and Natalie is very professional and has excellent communication skills, feel in a safe pair of hands with her.
Jennifer · 1 September 2025 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 September 2025
Dear Jennifer,
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleI am so grateful to Henry for all his support in renting my property. From start to finish, he was professional, approachable and genuinely invested in making the process as smooth as possible. His clear communication, thoughtful advice, and attention to detail gave me real peace of mind. Henry’s friendly manner and commitment to doing the best for his clients truly stand out. I couldn’t have asked for better support and highly recommend him.
Lloyd · 26 August 2025 · Mountgrange Heritage London (13B Stratford Road)
Agent replied · 9 September 2025
Dear Lloyd,
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleMy recent experience with Henry was fantastic. He was professional and took the time to provide the property advice I wanted. I would highly recommend him and Mountgrange Heritage.
Eloise · 26 August 2025 · Mountgrange Heritage London (13B Stratford Road)
Agent replied · 9 September 2025
Dear Eloise,
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleI’ve had the absolute pleasure of working with Henry as my property agent, and I can’t recommend him highly enough. Henry has successfully rented out a number of my flats in the area, and each time he has shown incredible professionalism, efficiency, and dedication.
He has an excellent understanding of the local market and always manages to secure reliable tenants quickly, often exceeding my expectations. What stands out most is Henry’s proactive approach, he keeps me updated at every stage, handles viewings seamlessly, and takes care of all the details so the process is completely stress-free.
Henry is trustworthy, approachable, and genuinely committed to delivering the best results for his clients. If you’re looking for someone who combines expertise with outstanding customer service, Henry is the agent you want by your side.
Amir · 26 August 2025 · Mountgrange Heritage London (13B Stratford Road)
Agent replied · 9 September 2025
Dear Amir,
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
