★★★★★ 5/5
GoogleCharlotte is incredibly helpful, kind, polite and extremely professional. She helped me throughout my entire journey, promptly solving any maintenance issue I found in the apartment as well as any other possible problem I had. She is extremely honest and knowledgeable in her work. Special thanks also to Bethany, who helped me during the initial phase of my staying, being very kind and empathetic. Extremely positive experience.
Dario · 16 June 2022 · Mountgrange Heritage London (13B Stratford Road)
Agent replied · 15 June 2024
Dear Dario,
We are extremely pleased to hear that you had such a positive experience with us. Thank you so much for taking the time to write your review, it really means a lot to us.
★★★★★ 5/5
GoogleAlexandra was excellent - fantastic service from showing us the property all the way through the follow up. Would recommend!
Reece · 12 January 2022 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 11 January 2025
Dear Reece, your kind words are very much appreciated, we love to help people make their property moves as smooth as possible and feedback like yours means a lot. We look forward to working with you again.
★★★★★ 5/5
GoogleWe recently moved in to our flat that was let and is managed by Mountgrange Heritage. Everything has been great. Starting with our letting agent, Alexandra, comms were straightforward, and she was very patient and helpful during the viewings of the property prior to moving in. And now with our managing agent, Rachel, we're also very happy. Very approachable, quick responses, and responding to all our requests. Overall very happy with this agency, definitely recommend!
Nikos · 10 December 2021 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 9 December 2024
Dear Nikos, many thanks for taking the time to write us a review, it’s very much appreciated. We are extremely pleased to hear you had such a positive experience and hope to work with you again in the future.
★★★★★ 5/5
GoogleRating only, no written review.
Adam · 23 October 2021 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 October 2024
Dear Adam, we are delighted that you thought our service warranted a 5* rating. Thank you.
★★★★★ 5/5
GoogleRating only, no written review.
Maria · 23 October 2021 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 October 2024
Dear Maria, thank you sincerely for your 5* review. Glad we could help.
★★★★★ 5/5
GoogleRating only, no written review.
Karen · 23 October 2021 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 October 2024
Dear Karen, many thanks for taking the time to rate our services, it’s very much appreciated. We are extremely pleased to hear you had such a positive experience and hope to work with you again in the future.
★★★★★ 5/5
GoogleAndrew was very helpful in assisting our search for a flat in the area and was professional and patient throughout.
James · 23 October 2021 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 October 2024
Dear James, your kind words are very much appreciated, we love to help people make their property moves as smooth as possible and feedback like yours means a lot. We look forward to working with you again.
★★★★★ 5/5
GoogleFound the perfect flat through them. Also our estate agent, Diana, has been extremely helpful! :)
Jack · 23 October 2021 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 October 2024
Dear Jack, many thanks for taking the time to write us a review, it’s very much appreciated. We are extremely pleased to hear you had such a positive experience and hope to work with you again in the future.
★★★★★ 5/5
GoogleGreat independent estate agency. Always very responsive and very helpful throughout the whole process. Would recommend 100%!PositiveResponsiveness, Quality, Professionalism
Stefan · 23 October 2021 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 October 2024
Dear Stefan, your kind words are very much appreciated, we love to help people make their property moves as smooth as possible and feedback like yours means a lot. We look forward to working with you again.
★★★★★ 4/5
GoogleThanks to Diana I am have found an amazing new flat! Very good service and provided me with everything I needed. Thanks Diana!PositiveResponsiveness, Professionalism
Charlotte · 23 October 2021 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 October 2024
Hi Charlotte, thank you so much for your lovely review of Diana - it makes all the hard work of the team worthwhile to get reviews like this.
★★★★★ 5/5
GoogleGreat experience working with the team - especially Diana who worked tirelessly to find the perfect flat match. Overall highly recommendPositiveResponsiveness, Professionalism
Anna · 23 October 2021 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 October 2024
Dear Anna, your kind words are very much appreciated, we love to help people make their property moves as smooth as possible and feedback like yours means a lot. We look forward to working with you again.
★★★★★ 5/5
GoogleI was very happy to sort out my tenancy searching with Mountgrange Heritage and especially Diana Kubicki. I have found almost ideal option.PositiveResponsiveness
Batyr · 23 October 2021 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 October 2024
Thank you for the review of our Lettings team. We really appreciate it - especially Diana.
★★★★★ 5/5
GoogleJon was a fantastic help in supporting my search for a new home. His professionalism and dedication towards helping was greatly appreciated. Thank you very much!
Katie · 23 October 2021 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 October 2024
Dear Katie, we are thrilled to hear that you had such a positive experience dealing with Jon, I'll make sure your comments are fed back to him. Thank you so much for taking the time to write your review, it really means a lot to us.
★★★★★ 1/5
GoogleI've rented flats in London since 2008. Mountgrange Heritage was my worst nightmare experience. Avoid at all cost. The story is too long to tell, but it was not pleasant and cost money.NegativeQuality
Anna · 23 October 2021 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 October 2024
Hi Anna, we're so sorry you feel like this. Our aim is to provide excellent service to everybody. Please contact us if you'd like to raise any specific issues with us and we will take them on board.
★★★★★ 5/5
GoogleAs I’ve been looking for a new place a very nice lady called Diana always checks houses for me, books viewings at any minute of the day or week and consistently tries to find the best houses in my budget, she’s very helpful and professional one of the best around to be honest !!!PositiveResponsiveness, Quality, Professionalism, Value
Travis · 23 October 2021 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 October 2024
Dear Travis, many thanks for taking the time to write us a review, it’s very much appreciated. We are extremely pleased to hear you had such a positive experience and hope to work with you again in the future.
★★★★★ 5/5
GoogleI’ve dealt with Annabel on numerous occasions, she is amazing to deal with...from start to finish she's there to help through the whole process. Highly recommend!PositiveResponsiveness, Professionalism
Scott · 23 October 2021 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 October 2024
Dear Scott, your kind words are very much appreciated, we love to help people make their property moves as smooth as possible and feedback like yours means a lot. We look forward to working with you again.
★★★★★ 5/5
GoogleI found Diana to be absolutely terrific. She was fantastic during my search process and has continued to be very helpful since whenever I have questions or inquiries into details related to my flat.PositiveResponsiveness, Quality, Professionalism, Value
Fred · 23 October 2021 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 October 2024
Dear Fred, many thanks for taking the time to write us a review, it’s very much appreciated. We are extremely pleased to hear you had such a positive experience and hope to work with you again in the future.
★★★★★ 5/5
GoogleIt was a wonderful experience at Mountgrange Heritage, especially with Alexandra. With her and patient work attitude, I found a very satisfactory apartment.
YIMING · 23 October 2021 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 October 2024
Dear Yiming, your kind words are very much appreciated, we love to help people make their property moves as smooth as possible and feedback like yours means a lot. We look forward to working with you again.
★★★★★ 5/5
GoogleEverything about the process was made as simple as possible. Diana was very helpful and even let us view the flat a second time to help us make our decision. Would definitely recommend!
Josie · 23 October 2021 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 October 2024
Dear Josie, many thanks for taking the time to write us a review, it’s very much appreciated. We are extremely pleased to hear you had such a positive experience and hope to work with you again in the future.
★★★★★ 5/5
GoogleWonderful service, Camilla was so professional and made the whole experience so easy for us, she was so efficient and attentive. A lovely independent company who go above and beyond. Thank you.
Alice · 23 October 2021 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 October 2024
Dear Alice, I’m thrilled to hear that you had such a positive experience dealing with Camilla, I’ll make sure your comments are fed back to her. Thank you so much for taking the time to write your review, it really means a lot to us.
★★★★★ 5/5
GoogleIt’s been a pleasure conducting our flat search with Diana. She was always easy to contact, time flexible, positive and professional. Thank you for making the process so much easier!
Carrie · 23 October 2021 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 October 2024
Dear Carrie, many thanks for taking the time to write us a review, it’s very much appreciated. We are extremely pleased to hear you had such a positive experience and hope to work with you again in the future.
★★★★★ 5/5
GoogleGreat company - Camilla Wright helped us with our property search and I couldn't recommend her highly enough! She was professional, efficient and helped us every step of the way.PositiveProfessionalism
Ellen · 23 October 2021 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 October 2024
Dear Ellen, your kind words are very much appreciated, we love to help people make their property moves as smooth as possible and feedback like yours means a lot. We look forward to working with you again.
★★★★★ 5/5
GoogleWhat could have been a very stressful process was made easy and exciting by Camilla Wright at Mountgrange Heritage. She sorted everything from start to finish and her honesty and knowledge of the market was paramount. Would highly recommend. Thank you Camilla.PositiveResponsiveness, Quality, Professionalism
Rosie · 23 October 2021 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 October 2024
Dear Rosie, many thanks for taking the time to write us a review, it’s very much appreciated. We are extremely pleased to hear you had such a positive experience and hope to work with you again in the future.
★★★★★ 5/5
GoogleMe and my wife rent our flat via Mountgrange, they were very helpful, professional and responsive. It was a pleasure to work with them. We will definitely work with them again.PositiveResponsiveness, Quality, Professionalism, Value
Bilge · 23 October 2021 · Mountgrange Heritage London (27 Kensington Park Road)
Agent replied · 22 October 2024
Dear Bilge, your kind words are very much appreciated, we love to help people make their property moves as smooth as possible and feedback like yours means a lot. We look forward to working with you again.
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