Trusted Agent profile
★★★★★
675 reviews across 3 offices and 3 platforms
Mountgrange Heritage has three offices, all in London. Together they have 675 reviews on three platforms, rated 4.8 out of 5 overall.
529
Reviews on Google
All 3 offices
6
Reviews on Facebook
Business-wide
140
Reviews on Trustpilot
Business-wide
Mountgrange Heritage's three offices, most reviewed first. Each has its own page.
Showing 528 reviews on Google only. Show every review
5/5
GoogleOverall we had a very positive experience with Mountgrange Heritage. Veronica made sure that any problems we faced were dealt with quickly and efficiently, and helped us move in and out seamlessly. :)
Dear Sammy, We are so pleased that you have had such a positive experience with Veronica and the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleThe team at Mountgrange Heritage have delivered an outstanding service, from the moment that Emma Clowes first visited the flat until the eventual sale. Emma did exactly what she said she would do - together with Gillian and Madison - keeping us informed of viewings and progress. When a prospective purchase fell through they arranged further viewings that quickly produced another offer. They did not lose their enthusiasm for the sales process from beginning to end. Gillian was effective at contacting all the parties involved from solicitors to managing agents to chivvy progress along, in a polite yet direct manner. We felt that we were safe in the hands of knowledgeable and experienced professionals.
Dear Felicity, We are so pleased that you have had such a positive experience with Emma and the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleMassive thanks to Tim Kane for his consummate professionalism in handling my recent property sale.
Dear Jonathan, We are so pleased that you have had such a positive experience with Tim and the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleI have had such a positive experience working with Mountgrange, as a tenant of a rental property. They were clear in their communication, incredibly friendly and helpful, and were readily available on phone and email throughout the process. Huge thanks to Kathryn and Katie who were helping us and so wonderful!! I would be delighted to use their service again in the future!
Dear Kerry, We are so pleased that you have had such a positive experience with the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleTom French is highly responsive , professional, and goes above and beyond. We’re very well taken care of, great property manager.
Dear Ann, We are so pleased that you have had such a positive experience with Tom and the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleWe have had an excellent experience renting through Mountgrange Heritage. Tom F, our property manager, is always very responsive and helpful. Any minor issues in the flat have been resolved very quickly. The entire team at Mountgrange has been incredibly professional and accommodating, making us feel completely at ease renting through them.
Dear Shauna, We are so pleased that you have had such a positive experience renting with the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleRating only, no written review.
Dear Andrea, We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to give us a rating.
5/5
GoogleTom French is excellent and helped me find the perfect apartment.
Dear Andrea, We are so pleased that you have had such a positive experience with Tom. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleWant to commend Tom French at Mountgrange Heritage for his efforts in making us truly comfortable and happy tenants. He has been very professional and responsive in handling our maintenance issues. We are thankful to have such an amazing property manager and a great team of people to support him.
Dear Mae, We are so pleased that you have had such a positive experience withTom and the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleWorking with Katie from Mount Grange to secure my flat in Aldgate was a seamless and positive experience. Her professionalism, attention to detail, and prompt communication made the entire process efficient. I greatly appreciate her dedication and would highly recommend Katie and Mount Grange for their excellent service.
Dear Arpan, We are so pleased that you have had such a positive experience with Katie and the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleFrom the first viewing to getting my purchase over the line, Madison was super helpful in helping to make the process as swift and as smooth as possible!
Dear Bella, We are so pleased that you have had such a positive experience with Madison and the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleI was fortunate enough to have Maddison helping me with my property search, she was absolutely fantastic and helpful in guiding me to buying my frist flat in London. Thank you Maddison!
Dear Mackenzie, We are so pleased that you have had such a positive experience with Madison and the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleTom and his team have been so great to work with. They take care of everything, with great communication, and awesome service. I'd highly recommend them to anyone needing property management services.
Dear Emily, We are so pleased that you have had such a positive experience with Tom and the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleOn meeting Madison we found her to be professional, informed, efficient, hard working and always available to talk to when we needed answers and help with our flat purchase. We would definitely use her services in the future and would highly recommend her. She’s a lovely!
Dear Abigail, We are so pleased that you have had such a positive experience with Madison and the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleIt was a pleasure dealing with the team at Mountgrange. Their local knowledge, combined with real enthusiasm for our property, set them apart. We had prompt feedback from each viewing and we were very happy with their approach.
Dear Robert, We are so pleased that you have had such a positive experience dealing with the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleGreat service, attentive and caring staff. I would recommend!
Dear Martin, We are so pleased that you have had such a positive experience with Mountgrange Heritage, we really value your feedback. Thank you so much for taking the time to write your review.
5/5
GoogleMountgrange heritage were exceptional they obtained a price which was significantly higher than I expected, the sale was managed with very little input from myself an experience I can recommend to anyone thinking of selling a property in Kensington
Dear Fira, We are so pleased that you have had such a positive experience the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleI was a tenant of a flat that was being sold. Gillian was great at communicating and worked with my schedule.
Dear Marie, We are so pleased that you have had such a positive experience with Gillian and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleHands down the best experience dealing with a real estate agency. Highly recommend working with Gillian and her colleagues!
Dear Sareh, We are so pleased that you have had such a positive experience with Gillian and the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleMy husband and I worked with Mountgrange Heritage on and off over a couple of years searching for a suitable central London apartment. They worked hard and were able to meet our requirements and showed understanding and initiative which helped us find a place we are very happy with as our new London home. Our particular thanks go to Gillian Pushkarna.
Dear Fira, We are so pleased that you have had such a positive experience with Gillian and the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleGillian was always professional in her conduct and helped both parties to come to an agreement. As a buyer I was happily surprised to see her take the extra step to not only mediate the negotiations but she also continued to offer her help after the deal was done. She was honest and answered questioned truthfully and what she didn’t know, she found out. I highly recommend Gillian for any future sales or purchases!
Dear Carl, We are so pleased that you have had such a positive experience with Gillian and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleWe had a great experience with Tim and Chanel. They provided us with excellent guidance and support throughout the sales process. They were always responsive and attentive to our questions and concerns. We really appreciated their professionalism and would highly recommend them to anyone looking for a smooth transaction.
Dear Wei, We are so pleased that you have had such a positive experience with Tim, Chanel and the Mountgrange Heritage team. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleVeronica Wells has been a pleasure to deal with as property manager for a flat where I have been tenant for the past six months.
Dear Can, We are so pleased that you have had such a positive experience Veronica. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleExcellent team and wonderful experience with Mountgrange selling our family home of 15 years. Recommend them highly.
Dear Whitney, We are so pleased that you have had such a positive experience with the Mountgrange Heritage team. We really value your feedback, thank you so much for taking the time to write your review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Mountgrange Heritage, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Mountgrange Heritage is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Tell us what you need and up to 3 trusted local agents will be in touch.
London (27 Kensington Park Road) has the most, with 379 reviews rated 4.8 out of 5, followed by London (13B Stratford Road) with 347.
The three Mountgrange Heritage offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
