5/5
Rating only, no written review.
Agent replied Β· 6 February 2024
Thank you for this 5* review!

Trusted Agent profile Β· Lancashire
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609 reviews across 2 offices and 1 platform
Mortimers has two offices, in Accrington and Clitheroe (Lancashire). Together they have 609 reviews on 1 platform, rated 4.9 out of 5 overall.
609
Reviews on Google
All 2 offices
Mortimers's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Mortimers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thank you for this 5* review!
5/5
Ben and Alex at the Clitheroe branch were fantastic. On hand all the way through and constantly kept me informed.
Hi Judith Thank you for your kind words. Weβre really pleased we were able to help you with the sale of your home and send our very best wishes for the future. Kind regards Ben
5/5
From start to finish dealing with your representative Lewis Hunter has been a pleasure, he has been 100% cooperative, professional and responsive to all our needs , thankyou so much.
Thank you for the kind review John. Iβm so glad we managed to complete before Christmas. I hope you and Margaret have a lovely Christmas and happy 2021
5/5
Lewis has been absolutely fantastic throughout our purchase, nothing was too much trouble he has gone out of his way to help us with all our questions/queries. Lewis has provided a professional, honest, realistic and friendly service and because of this we would highly recommend Mortimers without hesitation.
Hi Michelle, many thanks for your very kind review. Iβm so pleased you were happy with our service. We look forward to passing on the keys to your new home soon! All the very best. Lewis.
5/5
We completed our purchase of a property through Mortimer estate agent at their Clitheroe office. The whole process went very smoothly and we are really happy with the overall experience. I would like to mention Lewis Hunter in particular, who looked after us really well. He gave regular update phone calls and responded promptly to solve any issues that arose during the purchase. This meant a stress free purchase for us. Thank you.PositiveResponsiveness, Professionalism
tβs been a pleasure helping you and Olga with your purchase, all the very best for the future. Lewis.
5/5
This review is about Leanne Taylor , who dealt with myself in selling my home.Leanne was in touch on a daily basis and doing things that really was not even her resonsibility , this was so the house sale could run has smoothly has possible..Leanne showed a depth of empathy towards myself and the problems we were dealing with from the purchasers side,leanne kept me sane.iWOULD HIGHLY RECOMMEND Mortimers when selling a propertyPositiveResponsiveness, Professionalism
Thank you for your kind words, Iβm happy to have been the one that kept you sane. Good luck in your new home and I hope I can assist you again in the future. Best wishes Leanne & team π β¦
5/5
as a buyer ( Mortimers acting for seller ) Mortimers , Clitheroe and especially Lewis Hunter were simply exceptional . As a commercial surveyor myself i can offer nothing but platitudes to Lewis and his professional and 'on point ' service . Quite simply a 10/10 score for Lewis .
Many thanks for the kind review Jeremy. Best wishes for the future
4/5
Rating only, no written review.
Thank you for your review
5/5
Rating only, no written review.
Thank you for your 5* review
5/5
Always very helpful and professional and thank you
Hi Sue, Thank you for your kind review. We hope you enjoy your new home and send our best wishes for the future. Kind regards, Ben
5/5
Fantastic to work with these guys.. having just bought a property through them ππ» β¦
Thank you so much for the kind words. Weβve really enjoyed assisting you with your purchase and hope you enjoy your home. With our regards, Lewis and the team at Clitheroe.
5/5
My dealings were mainly with Alix who was very efficient and contacted me with regular updates. I found all the staff were extremely pleasant and professional in all aspects.
Thank you for your kind words Andy and Deborah. Itβs been a pleasure working with you from start to finish
5/5
We are very pleased with Lewis and the team at Mortimers. We found Lewis to be very professional and he kept me informed throughout the process. I would highly recommend Mortimers and would use them again in the future.
Thank you for placing your home in our hands Breda and many thanks for the kind review. All the very best for the future.
5/5
It was a pleasure to deal with Lewis and his colleagues at Mortimerβs, Clitheroe. Lewis is always cheerful, proactive and very helpful. Any information requested arrived back within minutes to my email. Lewis kept me informed during the whole property purchasing process. It is refreshing dealing with all staff at Mortimerβs Clitheroe. They have a young and dynamic team. Nothing is any trouble for them. They are flexible with additional viewings of the property, even at last minute. PERFECT. Thank you BlankaPositiveResponsiveness, Quality, Professionalism
Many thanks for your kind review Blanka, it means so much to us as a team and as a company. Youβve been a pleasure to deal with from the very beginning. Please do keep in touch and we look forward to assisting you in the future. Lewis
5/5
as a buyer ( Mortimers acting for seller ) Mortimers , Clitheroe and especially Lewis Hunter were simply exceptional . As a commercial surveyor myself i can offer nothing but platitudes to Lewis and his professional and 'on point ' service . Quite simply a 10/10 score for Lewis .PositiveResponsiveness, Professionalism
Many thanks for the kind review Jeremy. Best wishes for the future
5/5
I communicated mainly with Lewis. I had offered on a property, the offer got accepted however unknown to myself at the time the property that I had offered on was leasehold. My personal preference was to buy this property freehold. Lewis tried tremendously hard to coordinate this process. He went out of his way to contact whoever he could in order that we could get a positive resolution. Once the builder leaves it is not an easy process especially if these organisations give you the run-around and don't call you back. I appreciated everything Lewis did for me and we built quite a good working relationship. Lewis kept me informed every step of the way and I am pretty sure it was learning curve for Lewis. The boy did good and I hope he will advance in his career. Lewis thank you.PositiveResponsiveness, Professionalism
Thank you so much for the review Jaya, itβs very kind of you and means a lot to us as a company, itβs been a pleasure helping you. Lewis
5/5
Rating only, no written review.
Thank you for your 5* review
1/5
Useless from start to finish. The staff at the Great Harwood branch are the most arrogant liars I've had the misfortune to deal with. Tell you they've got buyers to get us on the books and then we find out they did β¦
We are very sorry you feel youβve not a had a good experience with Mortimers, obviously this is never our intention. We always endeavour to give excellent customer service, which our other reviews for Great Harwood substantiate. As we canβt β¦ More
5/5
Leannes service from Mortimers Accrington was absolutely 2nd to none. My partner and I had been left in a very difficult situation on a separate house purchase with another local estate agent company. We had sold our house, but our purchase β¦
Thank you Megan, it was really lovely to receive this review!
5/5
Excellent communication throughout our process. This was delayed through the other party and they kept in contact, made calls when requested and Joanne and Emma were extremely patient when listening to me moaning! β¦
Thank you for leaving us such a lovely review Trish. We are so happy that the sale has completed and you can finally move forward. Many Thanks
5/5
Rating only, no written review.
Thank you for your 5* review
5/5
Rating only, no written review.
Thank you for your 5* review
5/5
Rating only, no written review.
Thank you for your 5* review
5/5
Lovely people here
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Mortimers has 609 reviews across its two offices, rated 4.9 out of 5 overall: 609 on Google.
Accrington has the most, with 408 reviews rated 4.9 out of 5, followed by Clitheroe with 201.
The two Mortimers offices, by town:
Yes. In The Trusted Agent 2026 awards: Mortimers, Accrington won Gold.