Trusted Agent profile · Lancashire

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Mortimers reviews in Accrington and Clitheroe

4.9

★★★★★ Excellent

609 reviews across 2 offices and 1 platform

www.mortimers-property.co.uk

Mortimers has two offices, in Accrington and Clitheroe (Lancashire). Together they have 609 reviews on 1 platform, rated 4.9 out of 5 overall.

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4.9 / 5

609

Reviews on Google

All 2 offices

Reviews may appear on more than one platform.

Our offices

Mortimers's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Mortimers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Mortimers office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Google

Leanne delt with our purchase of our first family, she was lovely & can't thank them enough for securing our beautiful home! The only criticism is that as first time buyers we felt like we was out the loot, although I believe that Leanne & …

Will · 8 October 2021 · Mortimers Accrington

Agent replied · 8 June 2024

As you said unfortunately the issues further above the chain were outside of our control so we are so pleased that we managed to get it through in the end. We wish you all the best for the future in your new home. Best wishes Leanne & Team

5/5

Google

What a fantastic service from Leanne at Mortimers ! We have just sold our home of 20 plus years and it has been an emotional process …

Adele · 8 October 2021 · Mortimers Accrington

5/5

Google

Purchasing my property through Mortimers has been a pleasure. Any questions that I had were answered promptly and nothing was an issue. …

Jordan · 8 October 2021 · Mortimers Accrington

Agent replied · 6 February 2024

Thank you for the lovely review Jordan, I wish you all the best for the future in your first home. Kind regards Leanne 😊 …

5/5

Google

I would just like to say that dealing with Mortimers was a pleasure. They were acting on behalf of the lady I was buying my house from and not on behalf of me. My Estate agents just across the road Keenans cause nothing but stress!!.... …

Anna-Marie · 8 October 2021 · Mortimers Accrington

Agent replied · 23 May 2024

Thank you so much for taking the time to leave such an honest and meaningful review Anna, it really does mean a lot. You have honestly been an absolute pleasure to deal with and I wish you all the best for the future as a new family in your … More

5/5

Google

The staff at Mortimers are professional, and really nice people. As a first time buyer I had lots of questions and Mortimers really helped me to understand the home buying process without applying any pressure. They were quick to answer …

Daniel · 8 October 2021 · Mortimers Accrington

Agent replied · 10 June 2024

Thanks for the review Daniel. We have all been there as first time buyers and we are glad that we managed to make the process as simple as straight forward as possible. We look forward to helping you with any future property sales or purchases. Best of luck from everyone here at Mortimers.

5/5

Google

Couldn't have asked for more, friendly helpful staff, easy to deal with, made the whole process easy for us even though we are on the other side of the world 🇦🇺. Thanks guys. …

Steven · 8 October 2021 · Mortimers Accrington

Agent replied · 3 June 2024

Thank you for the kind review Steven. We were pleased with the timescale of your sale considering you are on the other side of the world. All the team at Mortimers wish you and your family all the best with your new home in New Zealand. If you need anything in the future we would be more than happy to help.

5/5

Google

I would like to thank all the team especially Leanne Taylor for all their help and support over the last few months. They are very professional and have done above and beyond our expectations. Well done 👏 …

Kay · 8 October 2021 · Mortimers Accrington

Agent replied · 27 June 2024

Thankyou for your kind words Kay, I am over the moon with the outcome on this one and so happy that you got your perfect bungalow. I hope you and Colin will have a very happy future there. Best wishes Leanne 7 team 😊 …

1/5

Google

Poor customer service Put a offer in on a house but never got any communication from Leanne after I was outbid even to up my price …

Ral · 8 October 2021 · Mortimers Accrington

Agent replied · 6 February 2024

Thank you for your review. I am sorry you feel you have received a poor service from the Mortimers team. In … More

5/5

Google

Just bought a house through Mortimers Accrington and Leanne was excellent from start to finish.The whole process was effortless and stress free as Leanne had everything under control.I love my new house.Would highly recommend👌 …

Mike · 8 October 2021 · Mortimers Accrington

Agent replied · 6 June 2024

Thankyou for the lovely review Mike, All the best in your new home. Thanks Leanne and team 😊 …

5/5

Google

Thank you for all your help and kindness show in selling my late father's property. Everything was done with empathy during a difficult time. Thank you to all staff we have talked to and to Leanne Taylor for your help . ANGELA🙂 …

Angela · 8 October 2021 · Mortimers Accrington

Agent replied · 3 June 2024

You’re very welcome Angela, Thankyou for the lovely review and I wish you all the best for the future.

5/5

Google

This being a completely new experience for me, selling a property, I was made to feel extremely comfortable from the very first conversation with Leanne to the very last. I must have had a million and one (stupid) questions, all answered …

Michael · 8 October 2021 · Mortimers Accrington

Agent replied · 6 February 2024

Thankyou for the lovely review Michael. It was my pleasure to guide you through the process. Rest assured your questions are completely understandable as selling a property can be a very daunting experience (especially if you are hundreds … More

5/5

Google

The team have been great from start to finish, but especially Leanne Taylor who was extremely supportive of us selling a vacant possession whilst we were 200 miles away. We felt she was in our corner doing her upmost to get the best for us. …

Steve · 8 October 2021 · Mortimers Accrington

Agent replied · 4 June 2024

Thankyou Steve and Christine for your kind words and beautiful flowers, It was an absolute pleasure to sell your property and I wish you both all the best for the future. Kind regards Leanne & Team 😊 …

5/5

Google

Mortimers Accrington went above & beyond with their service .I really really can't recommend them enough. Leanne is the most helpful and cheerful person I have ever had the pleasure of doing business with . Matts valuation was spot on and …

Lindsay · 8 October 2021 · Mortimers Accrington

Agent replied · 5 June 2024

You’re very welcome Lyndsey, it was an absolute pleasure to sell such a beautiful property. I will look forward to working with you in the future on your next project. … More

5/5

Google

Trying to sell my late Mother's house during the covid lockdown was a distressing nightmare but the team at Mortimers, and especially Leanne, were there to support me every step of the way and made such a difficult and traumatic job so much …

Elizabeth · 8 October 2021 · Mortimers Accrington

Agent replied · 31 May 2024

Thankyou so much for the lovely review Elizabeth, I’ve loved dealing with the sale for you, you have been a pleasure to deal with and please feel free to contact me should you need any assistance in the future. regards Leanne x

5/5

Google

What can I say! From the very start, I had a great experience with the team...Once Mathew had been and valued my property, everything went smoothly with them...The team were always available, and even came out to help me with the …

S · 8 October 2021 · Mortimers Accrington

Agent replied · 7 June 2024

Thank you for your review Sean! We always try to make the process easy for clients from start to finish, sometimes you need a ‘Pitbull’ to speed the process up and make sure everything is in check. Best of luck in the future Sean and if there is anything we can help you with, please let us know.

5/5

Google

We were really impressed by the professional care Mortimer's (Accrington branch) afforded us throughout buying our home. From the initial viewings, answering our queries and reassuring our concerns to the mid and final phases of exchanging …

Zara · 8 October 2021 · Mortimers Accrington

Agent replied · 23 June 2024

Thank you for your very kind words Zara. I hope you and your partner are now settled in and enjoying renovating the property! If you need anything in the future please do not hesitate to call us.

5/5

Google

From the first time I spoke to Leanne at Mortimers in Accrington I found her to be extremely helpful. My son is a first time buyer and we were finding it difficult to get viewings on properties new to the market, Leanne listened to his list …

Sarah · 8 October 2021 · Mortimers Accrington

Agent replied · 6 February 2024

Thankyou for your kind words Sarah, it was a pleasure to help Sam find is first home and I wish him every happiness for the future. Regards Leanne 😊 …

5/5

Google

Recently bought our house through mortimers from the Accrington branch. Leanne who dealt with our purchase was amazing! She was professional, on the ball with everything! No messing straight on to every request or phone call …

Emma · 8 October 2021 · Mortimers Accrington

Agent replied · 6 February 2024

Thankyou for the lovely review Emma and good luck in your first home, I wish you every happiness! Kind regards Leanne & Team 😊 …

5/5

Google

Mortimers delivered as they said they would. The property was previously on the market with another local estate agency. Who I felt failed in building any confidence in the sale this property for me. Their …

Waheed · 8 October 2021 · Mortimers Accrington

Agent replied · 6 June 2024

Wow what a lovely review, I am touched by your kind words and very grateful that you have taken the time to share a bit of insight as to the service we pride ourselves on here at Mortimers. Thanks Leanne & Team

5/5

Google

Leanne was outstanding from the moment she took over our home to sell. She continued to ensure that valued potential buyers kept coming through the door. Her advice has helped us through many hurdles ensuring we got the best price possible …

Stephen · 8 October 2021 · Mortimers Accrington

Agent replied · 6 February 2024

Thankyou for your kind words Stephen, I cant tell you how happy I was to finally get this one through for you after all the hurdles we faced, it was a pleasure to deal with you throughout and was made so much easier by your constant cheery … More

5/5

Google

My experience with Mortimer's when buying my first home was everything I could have ever wished for. …

Maryam · 8 October 2021 · Mortimers Accrington

Agent replied · 1 June 2024

Thankyou for your kind words Maryam, It was lovely to finally meet you on Friday and hand the keys over! It was a pleasure to support you through the process of buying your first home together and I wish you both all the best for a healthy … More

5/5

Google

Leanne Taylor at Mortimers was an absolute dream to work with, me and my partner just bought our very first home and we couldn’t have had a better experience! We will personally be using Leanne and Mortimers if we ever choose to sell our …

David · 8 October 2021 · Mortimers Accrington

Agent replied · 6 February 2024

Thankyou for the lovely review, I wish you and Amy all the best for the future in your first home together and would love the opportunity to help you again in the future! Regards Leanne & Team 😊 …

5/5

Google

Leanne Taylor was very professional and efficient in the sale of my property. From start to finish she kept me in the loop and was in regular contact throughout the time my property was on the market. Can’t thank you enough for all the help …

Qas · 8 October 2021 · Mortimers Accrington

Agent replied · 6 February 2024

Thankyou for the lovely review and for the amazing cheesecakes….they went down a treat! It was great to get this one over the line yesterday after all the hard work and efforts that went into securing the sale. Also thankyou for choosing … More

5/5

Google

I can't fault Mortimers Accrington in any way. We were buying a house and the sale fell through (because of the vendor) but they managed to find us another house immediately that we loved. The whole team was amazing and a special shout out …

Jane · 8 October 2021 · Mortimers Accrington

Agent replied · 6 February 2024

Allison I can honestly say I will miss speaking to you every week (sometimes every day) but the happiness I felt on Friday when I got to hand you the keys to your new home is something that will stick with me for a very long time. I wish … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Mortimers

How many reviews does Mortimers have?

Mortimers has 609 reviews across its two offices, rated 4.9 out of 5 overall: 609 on Google.

Which Mortimers office has the most reviews?

Accrington has the most, with 408 reviews rated 4.9 out of 5, followed by Clitheroe with 201.

Where are the Mortimers offices?

The two Mortimers offices, by town:

  • Accrington: 22 Blackburn Road, Accrington, Lancashire, BB5 1HD
  • Clitheroe: 5 & 7 Castle St., Clitheroe, Lancashire, BB7 2BT
Has Mortimers won any awards?

Yes. In The Trusted Agent 2026 awards: Mortimers, Accrington won Gold.

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