2/5
GoogleTrying to view a property keep getting promise of a call back that never happens. If this how they treat buyers not sure I will giving them my house to sell 😡 …
Trusted Agent profile
Monks Estate and Letting Agents in Wem, Shrewsbury and Oswestry
★★★★★
1,074 reviews across 3 offices and 4 platforms
Monks Estate and Letting Agents has three offices, in Wem, Shrewsbury and Oswestry. Together they have 1,074 reviews on four platforms, rated 4.8 out of 5 overall.
191
Reviews on Google
All 3 offices
9
Reviews on Facebook
All 3 offices
2
Reviews on Yell
All 3 offices
872
Reviews on Trustpilot
All 3 offices
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Our offices
Monks Estate and Letting Agents's three offices, most reviewed first. Each has its own page.
- Monks Estate and Letting Agents Wem13A High Street, Wem, Shrewsbury, SY4 5AA, SY4 5AA883 reviews · 0 on Google54 in the last 90 days
- Monks Estate and Letting Agents Shrewsbury10a Shoplatch, Shrewsbury, SY1 1HL127 reviews · 127 on Google (4.3)5 in the last 90 days
- Monks Estate and Letting Agents Oswestry27 Cross Street, SY11 2NF65 reviews · 65 on Google (4.6)0 in the last 90 days
Awards
Industry awards
Monks Estate and Letting Agents and its branches won awards at The British Property Awards in four years, most recently 2025.
British Property Awards winners in four years, the group and its branches: 2025, 2024, 2022, 2021.
British Property Awards by year, 2025 to 2021
2025 1 Gold The British Property Awards 2025 winners
- GoldThe British Property Awards 2025: Letting Agent in ShrewsburyShrewsbury
2024 1 Gold The British Property Awards 2024 winners
- GoldThe British Property Awards 2024: Letting Agent in ShrewsburyShrewsbury
2022 1 Gold The British Property Awards 2022 winners
- GoldThe British Property Awards 2022: Letting Agent in ShrewsburyShrewsbury
2021 1 Gold The British Property Awards 2021 winners
- GoldThe British Property Awards 2021: Letting Agent in ShrewsburyShrewsbury
Source: The British Property Awards winners lists, as published, linked by year.
Reviews on Google
Showing 191 reviews on Google only. Show every review
Google5/5
GoogleThe team at Monks Estate agents were very professional and helpful. Always guiding me throughout the procedure. Beth and Ethan along with the rest of the team were caring and considerate. I was very grateful for their friendly approach. Wouldn't hesitate to recommend them.
4/5
GoogleRating only, no written review.
5/5
GoogleWe purchased a house via Monks in Shrewsbury and James was helpful beyond belief. By far the best service we've come across in the area! Many thanks.
5/5
GoogleMonks handled the rental of my property very well. They were responsive and gave me excellent advice which helped a lot.
1/5
GoogleRating only, no written review.
1/5
GoogleAwful experience, terrible service, filled in application, was told I would be rang, wasn't, went in, told the same again, never heard anything, the viewing of the property itself was very professional though
5/5
GoogleSelling our house with Monks. Great service, in particular from Beth and Chris. Dynamic on-line tools which enable on-line walk through viewing are impressive.
5/5
GoogleFrom start to finish, this was a smooth and efficient experience. Monks (both Beth and Ethan) were exceptional, being informative and reliable at every stage. I wouldn't hesitate to use them again.
5/5
GoogleThe experience with the lovely people at Monks Estate Agency was second to none. I was kept informed every step of the way and always met with smiles and willingness to help. I would not hesitate to recommend them to anyone and would most certainly use them if needed in the future.
5/5
GoogleI am very happy that I chose Monks to sell my house. Beth Griffiths provided a dedicated professional and personable service from beginning to end. I felt looked after throughout the whole process. I chose two agents, and Monks rose above. The level of communication and overall service I received reflected the dedication they had to sell my house. There was never a time where I felt they lacked anything in respect of a high standard of service and professionalism. Beth guided and oversaw the whole process and along with colleagues beside her whose efforts I appreciate, brought together what was a smooth positive and stress free process. I am enthusiastic is recommending Monks, without hesitation.
5/5
GoogleGOOD MORNING AND THANKS 😀GIVING …
1/5
GoogleHorrible experience trying to sell our property. We were lied to from the very start. Monks blamed other agents in the chain but we were paying them to know what was happening on our behalf. 7 months and endless stress to achieve a sale.
5/5
GoogleI only have positive things to say after dealing with Beth Griffiths at Monks. What should have been a plain sailing house purchase turned into quite the opposite due to our solicitors, but Beth had so much patience throughout the whole process and did everything she could possibly do to help. She was always only a phone call or email away. I can quite confidently say that if I ever need an estate agent in the future Beth at Monks would be my first port of call, I would highly recommend to anyone else as well. Thank you again for all your help!
5/5
GoogleVery happy with the service I received from Monks when renting my home. I dealt mainly with Ethan and he was helpful, efficient and friendly. Thank you.
5/5
GoogleI cannot praise Monks Estate Agents highly enough. They have done everything that they said they would do. Sold my late mothers house through Monks and they gave me a very satisfactory sales figure of which they said that they were pretty sure they could get for me. Initially got three quotes from various Agents and the two others undervalued the property, so, very pleased with Monks. Beth from the Oswestry office was very efficient and kept me informed throughout the sales process. Would definitely use them again and would definitely recommend to anyone wishing to sell their property. Thank you very much.
5/5
GoogleEverything has been great with Monks - from the initial contact to the tenants moving in to our rented property, we could not be more impressed. We have been kept in the loop, every question has been answered quickly and efficiently and nothing has ever been a problem. We would like to thank Lucinda and Ethan for making this process a happy and simple one. We would highly recommend Monks Estate Agents!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleHighly recommended. Couldn't be better
5/5
GoogleSlow on getting bk in touch was told going to call bk neva happened
5/5
GoogleSold house within hours sending 2 viewers within 10 minutes of going live! Also recommended removal firm who we used and were excellent and also went out of their way to find us a suitable alternative property to buy. Kept us well informed throughout and would certainly recommend them.
5/5
GoogleWe dealt with James at Monks. He was helpful all the way through the sale of our bungalow. We had bought the same bungalow through Monks 5 years earlier and they were most helpful then too. I can recommend Monks as an agent.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Monks Estate and Letting Agents
Which Monks Estate and Letting Agents office has the most reviews?
Wem has the most, with 883 reviews rated 4.9 out of 5, followed by Shrewsbury with 127.
Where are the Monks Estate and Letting Agents offices?
The three Monks Estate and Letting Agents offices, by town:
- Oswestry: 27 Cross Street, Oswestry, SY11 2NF
- Shrewsbury: 10a Shoplatch, Shrewsbury, SY1 1HL
- Wem: 13A High Street, Wem, Shrewsbury, SY4 5AA, SY4 5AA
Has Monks Estate and Letting Agents won any awards?
Yes. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 3 other industry awards since 2021.
