5/5
Wow great experience, we were walked seamlessly through all the necessary procedures. Exceptional service and customer care. Highly recommend to anyone looking for stress and hustle free buying process.Thank you Sue.
Trusted Agent profile · East Sussex
Verified
★★★★★
1,983 reviews across 5 offices and 2 platforms
Mishon Mackay has five offices, in Hurstpierpoint, Hove, Brighton (two offices) and Rottingdean (East Sussex). Together they have 1,983 reviews on two platforms, rated 4.6 out of 5 overall.
Mishon Mackay's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Wow great experience, we were walked seamlessly through all the necessary procedures. Exceptional service and customer care. Highly recommend to anyone looking for stress and hustle free buying process.Thank you Sue.
5/5
We recently made enquiries for my daughter who is looking at Hove and Brighton as a location. We spoke to Oliver in the Hove office and he was super helpful and knowledgable on the area and the current Market. We will definitely come back when we know what we are doing...
Thank you, Pete! Kind Regards, Chris Thew - Sales Director
5/5
Had a great experience with Mishon Mackay in Hove. Holly and the team communicated and dealt with issues that arose calmly and swiftly. Putting us at ease.
5/5
From start to finish the service was impeccable. Michael and his team are fantastic, keeping me informed and making the sale transaction smooth throughout. Would highly recommend and will use again!
Thanks, Michael! Kind Regards. Chris Thew - Sales Director.
5/5
Highly recommend Mishon Mackay. They helped me find my dream home and kept me informed on the progress along the way. Massive thank you to Tom Sadler for making a potentially stressful time go a lot smoother.
Thanks, Jem! We appreciate your kind words about Tom! Kind Regards, Chris Thew - Sales Director
5/5
Our experience with Sue was easy, enjoyable and left us feeling confident the right home really isn’t too far out of reach! She was professional, knowledgeable and super friendly! Thank you!
5/5
If you’re looking to buy or sell I would definitely recommend Sue Vila at the Hove office. She always goes above and beyond and is very knowledgeable. Dealing with Sue has been a pleasure and she makes the house buying process so much easier.
1/5
Rang up to ask for an extra internal measurement on a property (Aurum Hove) before travelling 6 hours to view it as I wanted to ensure the property was big enough. The lady I spoke to simply wasn’t interested, didn’t ask about my buying position or offer to help with my request. Such a shame as was really interested but the estate agent has completely put me off even trying again to attempt to get the information I needed prior to viewing.
5/5
It’s been an absolute pleasure selling my property through Mishon Mackay in Hove. Oliver Sumners has been wonderful, so helpful and caring throughout, good advice and nothing was too much trouble. I have sold through them in the past and wouldn’t go anywhere else, they have been amazing once again. Thank you to everyone at Mishon Hove.
Hi Lisa, Thank you for taking the time to review! I'm delighted that Oliver has been wonderful to deal with! Oliver is delighted with your review! Kind Regards, Chris Thew - Sales Director.
5/5
Michael and the team couldn’t have provided a better service to us. We listed our property with the Hove office in what we thought was a quiet market but they went above and beyond and secured a sale within 5 days. We won’t hesitate to use them again in the future.
5/5
Mishon Mackay estate agents in Hove, Brighton are an excellent choice for anyone looking to sell or buy a property. They provided us with top-notch service and expertly guided us through the process. Their independent valuations were spot on, and they helped us to achieve the best possible price for our property. Special mention must be made of Michael Howe, who was our agent during the process. He was incredibly passionate and insightful in his work, and his expertise was invaluable. He was always available to answer any questions we had, and his attention to detail was second to none. Overall, we couldn't be happier with the service provided by Mishon Mackay. If you're looking for a reliable and trustworthy estate agent, look no further than this team!
5/5
I’m very happy with the service I received from start to finish, they were professional, friendly and helpful and made the process as stress free as possible. My first property sale fell through but they acted fast and remarketed this within 24 hours and even saved the final sale for me. Oliver from the Hove branch kept me updated throughout the sale and was always available for any questions or queries I had. I would recommend Oliver and Mishon Mackay again.
5/5
We've been working with Mishon Mackay on both the sale of our flat and the purchase of a new property. We've found them to be incredibly understanding and accommodating to our needs. Holly in particular has made the process as pain free as possible, and has consistently been pushing to make sure everything gets done on time! We're very grateful 😊
1/5
I will have to warn anyone interested in purchasing BN Vista and purchasing any properties from them. In May 2022, I have reserved to purchase a flat (BN Vista) in Hove. Their plan was to finish building this block of flats in Q4 2022. I had to rent a flat until I can move into this flat. It was so hard to find a tenancy for such a short term, no one would allow me to rent a room shorter than 6 months, also no one allows me to live with my cat in a rental flat or a room. I ended up moving into a shared house. I had to take my cat to my ex husband's home until BN Vista was built and ready to move in. Since June, I kept going back to see the construction site, and get disappointed by seeing nothing has been done. In July, they told me that there will be scafolding and this is on track for Q4 this year. Nearly everyday, I went to see the site, and found no difference since May. In September, once again I asked them when this building will be built. After 4 months living alone, missing my cat, I was exhausted. They suddenly sent an email to tell me that this was postponed to July 2023. Since I reseved and paid 2000 pounds for reservation fee, it was a heart breaking news, and since I miss my cat so much, and tired of living in a shared house, I decided to cancel this purchase. If I didn't reserve BN Vista, I would have found another property and moved in by now. Now I have found another property to buy, and hoping to move into my new flat in December. If I knew it was going to be in June next year, I would have lived in a rental flat, with my cat. Their communication was so disorganised, and in reality I am missing my cat so much, I am missing living in a entire flat. I am tired of living in a shared house. They also didn't care about introducing alternative properties. One of them even called me to tell me the flat I made enquiry is not available, however the flat is still on Rightmove. Also they told me they don't have any property available I can afford. In their email they mentioned that they would introduce me alternative properties, however they haven't given me any alternatives. I can afford £240 and a lot of properties are under the price I can afford. I will have to warn anyone interested in purchasing BN Vista and purchasing any properties from them. I am now really feeling unsettled. I this whole year i felt so , angry and unsettled. Please give me back time.
BN-Vista update. As you are aware there have been delays in the external walling system which has meant that there appears to be no progress, however internally work has been progressing at pace. We unfortunately cannot offer access to inspect this progress or see individual apartments due to general site safety, which is normal for construction sites. External work is now under way and the development is on-track for the Summer completion with many happy buyers patiently waiting for their apartments. We are sorry you’ve been unable to wait for your apartment and are unhappy with the outcome but the majority of the delays have been unavoidable in these post Covid and Brexit times, both of which have been underlying causes for delays.
5/5
Good service and wasn’t delayed for…
Good service and wasn’t delayed for repair also was on time.
We are so pleased to hear you experienced a good service with us Drisya.
3/5
No follow up and letter with valuation…
No follow up and letter with valuation as we were told we would receive
Dear Mrs Webber, thank you for your feedback, I am so sorry to hear you didn't receive the letter you were expecting to receive following your valuation. We would love to put this right for you, so I have passed your feedback on to the branch manager who will be in contact with you directly.
5/5
Darcy has gone over and beyond helping…
Darcy has gone above and beyond today. Thank you so much!!!
This is great to hear, thank you Reem.
5/5
We rented a large four bedroom house in Brighton for several years with Mishon MacKay as managing agent. As always, there were a few minor maintenance issues that needed working on and I must say, MM were very quick to respond with all communication and were able to resolve all issues quickly and without too much disturbance. We were looked after by Maria Vrahnaki, who I can recommend as a helpful and conscientious member of the MM team.
5/5
We recently decided to go ahead and get advice about selling our house, Glenn at the Preston park office was straight on the case, giving us all the information we needed to go forwards, not only did he manage to answer all of our (many) questions with ease, he wasn’t pushy, made us feel comfortable and has a great sense of humour - which added a nice touch. We will definitely be using him to sell. Thanks again, you’ve really made this a seemingly easy process so far!
Thank you for the 5* review,. Kind Regards, Chris Thew - Sales Director.
5/5
Glenn at Mishon Mackay took time to help me with a valuation. He was professional, supportive and very engaging. We will be requesting him to take on our sale next year. I’ve recommended him to my colleagues. Thanks Glenn! :)
Thank you for the 5* review. Glenn I know is delighted to have read your review. Thank you for taking the time to speak so highly of Glenn and Mishon Mackay. Kind Regards, Chris Thew - Sales Director.
5/5
As a first time landlord in brighton, Jay was fantastic and incredibly thorough in explaining all the requirements to do things properly in a very professional manner. Sydney was fantastic and extremely diligent in getting the tenancy sorted in a very short duration of time. Thank you both for a job very well done.
5/5
Would highly recommend Glenn - he was fantastic! He helped me through an valuation and made sure I understand the process in full. I have had some poor experiences in the past with agents, but Glenn was a true professional. I won’t hesitate to put my house on the market with Mishon Mackay in the future
Thank you for the 5* review, Richard. Kind Regards, Chris Thew - Sales Director.
5/5
We were incredibly impressed with the efficient Service received during what is usually viewed as a stressful time. Jay and the team at Mishon Mackay removed our stress by listening to our needs/wants and finding us exactly what we needed. Their professionalism , friendliness and efficiency blew us away. Would highly recommend Mishon Mackay to anyone looking.
Thank you for the 5* review, Tania. Kind Regards, Chris Thew - Sales Director.
5/5
I have now rented out 2 properties with Mishon Mackay and I found both the pre and post let’s team fantastic. Both properties had viewing days lined up immediately upon them accepting the I instructions and both properties were let within days of the initial viewings. Our 1st property has now been with them for a few months and the maintenance team are fantastic, communications and quick, clear and concise and they have sorted out all and any issues quickly and efficiently. I would have no hesitation in recommended them to let your property
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Mishon Mackay and its branches won ESTAS awards in one year, most recently 2023.
ESTAS winners in one year, the group and its branches: 2023.
2023 1 Best in Postcode ESTAS 2023 winners
Source: ESTAS winners lists, as published, linked by year.
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Hurstpierpoint has the most, with 1,294 reviews rated 4.6 out of 5, followed by Hove with 1,042.
The five Mishon Mackay offices, by town:
Yes. At the ESTAS 2023 awards its branches won 1 Best in Postcode award.