1/5
TrustpilotAvoid at all costs
Rating only, no written review.
Trusted Agent profile · East Sussex
Verified
Mishon Mackay estate agents in Hurstpierpoint, Hove, Brighton and 1 more
★★★★★
1,983 reviews across 5 offices and 2 platforms
Mishon Mackay has five offices, in Hurstpierpoint, Hove, Brighton (two offices) and Rottingdean (East Sussex). Together they have 1,983 reviews on two platforms, rated 4.6 out of 5 overall.
Our offices
Mishon Mackay's five offices, most reviewed first. Each has its own page.
- Mishon Mackay Hurstpierpoint106 High Street, BN6 9PX1,294 reviews · 15 on Google (5.0)73 in the last 90 days
- Mishon Mackay Hove170 Church Road, BN3 2DJ1,042 reviews · 165 on Google (4.5)70 in the last 90 days
- Mishon Mackay Brighton (99-101 Dyke Rd)99-101 Dyke Rd, Seven Dials, BN1 3JE260 reviews · 260 on Google (4.6)0 in the last 90 days
- Mishon Mackay Brighton (211 Preston Road)211 Preston Road, BN1 6SA124 reviews · 124 on Google (4.5)0 in the last 90 days
- Mishon Mackay Rottingdean59-61 Marine Drive, BN2 7HQ68 reviews · 68 on Google (4.9)0 in the last 90 days
Latest reviews from every Mishon Mackay office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotGreat
Great! Kamila and her colleague who met us at a house viewing have been lovely and helpful, we are really pleased with the friendly and professional service.
5/5
TrustpilotExcellent!
Many thanks to Jamie for his care and professional attention to what has ended up being a challenging sale of my house. Also, my thanks to the rest of the team in the Hove Office.
5/5
TrustpilotExcellent service in their trade!
As an operating business. They are very thorough (which is how we want things to be). They are prompt, professional and reliable.
Agent replied · 26 December 2024
Thanks so much for your feedback Bernard.
4/5
TrustpilotLewis Innes in particular was really…
Lewis Innes in particular was really helpful and very nice to interact with throughout our tenancy.
Agent replied · 26 December 2024
Thanks so much for your feedback Louise. We will share this with Lewis.
5/5
TrustpilotBrilliant
Glenn, Kerri & Mel are a fab team! Very happy with the service provided!! 10/10.
5/5
TrustpilotRental
Very fast turn around, from viewing to confirmation in less than 24h.
Agent replied · 26 December 2024
Thanks for sharing your feedback Olivia.
5/5
TrustpilotKamila communicated in a helpful and…
Kamila communicated in a helpful and friendly manner, whilst being very efficient. Michael has been really helpful from the off too. Much appreciatedSal Esen
Agent replied · 26 December 2024
Thank you so much for your review Sal. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to Kamila and Michael.
1/5
TrustpilotNon existent support
My son rented a flat through B-V and while there were no problems to deal with, everything was fine. Then the (only) window started to develop mould, as did the shower room, and the toilet started to leak into the downstairs flat. The toilet leak was fixed (but the toilet continued to rock about) and the response to the resultant mould in the shower room was to replace the flooring as cheaply as possible. The window was never attended to. The final straw was when the electricity packed up one Friday morning in the middle of a really cold spell in December. The flat was all-electric, so my son had no way of keeping warm. After stating they had raised it as an emergency, no one attended and my son spent the night trying to sleep in lots of clothes. The next day, by good fortune, he had a trip away until the following Tuesday and so he paid the local B-V office a personal visit on his way out to ensure the problem would be fixed when he returned. He arrived back on the Tuesday night to a freezing cold flat and I had to pay for him to spend the night in an hotel. An electrician finally turned up the following day. During all of this my son was phoning and emailing and getting nothing back other than 'we're on it'. We never received a penny towards the cost of the hotel, no compensation for the inconvenience, not even an acknowledgement that they had completely failed in their responsibilities. This experience convinced my son to end his tenancy at the earliest opportunity, as this is the safest way to ensure you don't get evicted for being a troublemaker, and we have waited until now to post this review to ensure he got all of his deposit back. No doubt the landlords will have spent the money they should have spent while he was there on making the flat presentable for the next tenants,
Agent replied · 26 December 2024
We are so sorry to hear that you and your son did not have a positive experience with us, Phil. It would be great to discuss your experience further, please reach out to us directly. We hope to have the opportunity to put it right for you.
5/5
TrustpilotGreat staff!
All staff were very friendly, helpful and professional. Was very quick and easy to secure a flat!
Agent replied · 26 December 2024
Great to hear, thank you for your feedback Charlie
5/5
TrustpilotMiss Kamila Malina
Miss Kamila Malina, was a delight to talk to. Very warm, excellent communication skills. Super efficient. Kamila was faultless. Really. Very happy with the service I received from Miss Kamila Malina today. Thank you very much. God bless. Best Wishes, Richard Greenfield.
Agent replied · 26 December 2024
Thanks so much for your review Richard. This is great to hear you are so pleased with the service you received from Kamila in our lettings team. We will pass this on to her.
5/5
TrustpilotVery smooth letting process
Very smooth letting process. Fair in assessing tenants.
Agent replied · 26 December 2024
Thank you so much for your review Joebs.
5/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Thank you for the 5* review, Lauren. I am delighted your experience was a positive one. Kind Regards, Chris Thew - Sales Director.
5/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Thank you for the 5* review. Kind Regards, Chris Thew - Sales Director.
5/5
GoogleGeorge Wayne couldn’t have been more helpful and got me a great price for the our house!
5/5
GoogleExcellent service, Glenn showed me round some houses and was very knowledgeable and helpful - Thank you
Agent replied · 21 June 2024
Thank you, Rachel! Kind Regards, Chris Thew - Sales Director
5/5
GoogleGlenn was a great source of information and help. A professional with patience and efficiency.
Agent replied · 21 June 2024
Thank you, Ren! Thank you for taking the time to review! Kind Regards, Chris Thew - Sales Director
5/5
GoogleIncredibly helpful and professional. Their knowledge and experience made everything so easy. Would highly recommend Jay and the team.
Agent replied · 21 June 2024
Thank you, Daren! Kind Regards, Chris Thew - Sales Director.
5/5
GoogleExceptional service by Glenn and the team as always. A pleasure to do business with from start to finish. Would highly recommend!
Agent replied · 21 June 2024
Thank you for the 5* review, Mitch! I'm delighted Glenn and the team were able to help! Kind Regards, Chris Thew - Sales Director
5/5
GoogleThey are always patient,polite and responsible ( Sydney, Jay and other guy I can't remember his name) . Tnx for you great services
Agent replied · 21 June 2024
Thank you, Seyed. Kind Regards, Chris Thew - Sales Director.
5/5
GoogleSold my flat through Mishon Mackay and was very happy with the service. Glenn was very efficient and rather friendly. Recommended
Agent replied · 21 June 2024
Thank you, Olly! Really pleasing to hear we sold your flat and achieved the top service that Glenn and his team are consist and proud of. Thank you for taking the time to review! Kind Regards, Chris Thew - Sales Director
5/5
GoogleLooking for a property within the Preston Park area and looking at the reviews I contacted Mishon Mackay as a colleague from London told me they had a long history of prestige properties and customer service, the chap (Glenn) from Mishon Mackay was extremely informative about the area and all the properties he showed us, having a number of agents within the area we have decided to go with Mishon Mackay as our agent as the customer service was unrivalled.
Agent replied · 21 June 2024
Thanks for the 5* review, Lee!
5/5
GoogleI can thoroughly recommend Mishon Mackay estate agent! I've had the pleasure of dealing with Glenn Erdman who comes across as very professional and incredibly knowledgeable of the market! : ) Thank you
Agent replied · 21 June 2024
Thanks for the 5* review, Arran!
5/5
GoogleMishon Mackay definitely seem to be the best agent on this area, Glenn dealt with our enquiries and really listened to our needs, not only did he arrange viewings at the properties we were interested in but made some great suggestions to properties we would have overlooked, thank you for your patience and understanding
Agent replied · 21 June 2024
Thanks for the 5* review Graham!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Mishon Mackay and its branches won ESTAS awards in one year, most recently 2023.
ESTAS winners in one year, the group and its branches: 2023.
ESTAS awards by year, 2023
2023 1 Best in Postcode ESTAS 2023 winners
- Best in Postcode (1)ESTAS Best in Postcode 2023
Source: ESTAS winners lists, as published, linked by year.
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Questions about Mishon Mackay
Which Mishon Mackay office has the most reviews?
Hurstpierpoint has the most, with 1,294 reviews rated 4.6 out of 5, followed by Hove with 1,042.
Where are the Mishon Mackay offices?
The five Mishon Mackay offices, by town:
- Brighton (211 Preston Road): 211 Preston Road, Brighton, BN1 6SA
- Brighton (99-101 Dyke Rd): 99-101 Dyke Rd, Seven Dials, Brighton, East Sussex, BN1 3JE
- Hove: 170 Church Road, Hove, BN3 2DJ
- Hurstpierpoint: 106 High Street, Hurstpierpoint, BN6 9PX
- Rottingdean: 59-61 Marine Drive, Rottingdean, BN2 7HQ
Has Mishon Mackay won any awards?
Yes. At the ESTAS 2023 awards its branches won 1 Best in Postcode award.
