1/5
GoogleRating only, no written review.
Trusted Agent profile · East Sussex
Verified
Mishon Mackay estate agents in Hurstpierpoint, Hove, Brighton and 1 more
★★★★★
1,983 reviews across 5 offices and 2 platforms
Mishon Mackay has five offices, in Hurstpierpoint, Hove, Brighton (two offices) and Rottingdean (East Sussex). Together they have 1,983 reviews on two platforms, rated 4.6 out of 5 overall.
Our offices
Mishon Mackay's five offices, most reviewed first. Each has its own page.
- Mishon Mackay Hurstpierpoint106 High Street, BN6 9PX1,294 reviews · 15 on Google (5.0)73 in the last 90 days
- Mishon Mackay Hove170 Church Road, BN3 2DJ1,042 reviews · 165 on Google (4.5)70 in the last 90 days
- Mishon Mackay Brighton (99-101 Dyke Rd)99-101 Dyke Rd, Seven Dials, BN1 3JE260 reviews · 260 on Google (4.6)0 in the last 90 days
- Mishon Mackay Brighton (211 Preston Road)211 Preston Road, BN1 6SA124 reviews · 124 on Google (4.5)0 in the last 90 days
- Mishon Mackay Rottingdean59-61 Marine Drive, BN2 7HQ68 reviews · 68 on Google (4.9)0 in the last 90 days
Reviews on Google
Showing 614 reviews on Google only. Show every review
Google1/5
GoogleOur experience has been an absolute disappointment. They have been unprofessional, rude and unfair. Non stop problems with them, one after the other; And it took them months to solve them (even a broken window during the winter), IF THEY SOLVED THEM, cause most of the times they would just turned a blind eye. I cannot stress this enough, DO NOT RENT WITH THIS AGANCY. Overall experience has been a NIGHTMARE. Please think twice before reaching out to them.
Agent replied · 15 November 2023
Dear Inis, Thank you for taking the time to share your experience as a tenant of Mishon Mackay. Firstly, we apologise that you feel anything other than satisfied with the service you have received from us. We have had a look through all the property notes and can see that there were a few matters of concern with your tenancy to include maintenance, communication breakdowns and rent arrears. We note there were a number of maintenance issues that cropped up during your 1 year tenancy, some minor and some more complex and perhaps intrusive to your tenancy and enjoyment of the property. Having looked through the dates it looks as though all issues reported were dealt with in a timely manner, to include the window you mention, which was reported and finalised within 1 month. We are of course sorry that you had so many maintenance issues when you were in situ. However, none of these were due to negligence of the landlord or Mishon Mackay. Customer service and your journey with us is our main priority and I would like to invite you to discuss your review and experience in more detail. Please do get in touch with our Lettings Director, Jordan, I believe you have communicated with her regularly already, but she can be contacted on 01273 606076 (opt 2) or Jordan@mishonmackay.com
1/5
GoogleOur experience has been an absolute disappointment. They have been unprofessional, rude and unfair. Non stop problems with them, one after the other; And it took them months to …
Agent replied · 22 August 2026
Dear Inis, Thank you for taking the time to share your experience as a tenant of Mishon … More
5/5
GoogleApproached MM in order to rent my 2 bed flat out, I was instantly contacted and reassured after explaining how nervous and uncertain I was about the whole process. Jenny was allocated to myself to assist with my needs and the level of …
1/5
GoogleRenting a property in Hassocks has proved to be an unpleasant experience. We have had no central heating working in the house for over a week.! This is something that they should have sorted out quickly- no heat and hardly any hot water in …
Agent replied · 15 November 2023
Thank you for your review. We are sorry to hear you are so disappointed with the service you have received from Mishon Mackay. We have looked into the property record and spoken to your husband, we are pleased to learn that the boiler is … More
4/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
4/5
GoogleVery helpful and patient
1/5
GoogleAwful experience. Never rent with this agency. They treat tenants like criminals and steal their money from their deposits.
5/5
GoogleWe were shown a beautiful apartment by Jenny Hopkins and found her to be incredibly informative and friendly. We also really appreciated that she rang us back to keep us updated and informed. Highly recommend Mishon Mackay and hope Jenny is given proper recognition for her work.
1/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Hi there, we cannot locate your name in connection to any property with Mishon Mackay. Please give us a call on 01273 606076 so we can discuss this matter further. Thanks.
1/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Hi there, we cannot locate your name in connection to any property with Mishon Mackay. Please give us a call on 01273 606076 so we can discuss this matter further. Thanks.
1/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Hi there, we cannot locate your name in connection to any property with Mishon Mackay. Please give us a call on 01273 606076 so we can discuss this matter further. Thanks.
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleSo far so good from the letting side of things.
1/5
GoogleHaving issues posting for some reason. My experience will follow as soon as that passes. Horrible, horrible agency.
5/5
GoogleI recently went to view a property with a lovely girl Jenny, she was so friendly and helpful and would definitely recommend her to any friends and will use her in future.
1/5
GoogleRating only, no written review.
1/5
GoogleMade an enquiry about a house they have listed for sale, after 2 emails each back and forth, 'Alex' simply stopped responding and I never heard from them again. Terrible customer service.
5/5
GoogleReally professional service as we bought our first property. Sarah McCarthy and Amy Newman were very polite and efficient with our enquiries.
1/5
GoogleDO NOT PURCHASE NEW HOMES FROM MISHON MCKAY HOVE OR ENTER INTO ANY RESERVATION FEE AGREEMENTS. After misleading us over a new property which was being built 'car free' despite Mischon Mckay explicitly stating it had access to parking, they asked us to pay a £1,000 reservation fee. This is yet to be returned despite it coming to light the property was car-free over two weeks ago.
Agent replied · 17 June 2024
Good afternoon Mr. Agnew. I cannot find your details on any of our systems and I would like to discuss your review further. Please contact me on 01273 789866. Thank you. Mary-Jayne @ Mishon Mackay
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Mishon Mackay and its branches won ESTAS awards in one year, most recently 2023.
ESTAS winners in one year, the group and its branches: 2023.
ESTAS awards by year, 2023
2023 1 Best in Postcode ESTAS 2023 winners
- Best in Postcode (1)ESTAS Best in Postcode 2023
Source: ESTAS winners lists, as published, linked by year.
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Questions about Mishon Mackay
Which Mishon Mackay office has the most reviews?
Hurstpierpoint has the most, with 1,294 reviews rated 4.6 out of 5, followed by Hove with 1,042.
Where are the Mishon Mackay offices?
The five Mishon Mackay offices, by town:
- Brighton (211 Preston Road): 211 Preston Road, Brighton, BN1 6SA
- Brighton (99-101 Dyke Rd): 99-101 Dyke Rd, Seven Dials, Brighton, East Sussex, BN1 3JE
- Hove: 170 Church Road, Hove, BN3 2DJ
- Hurstpierpoint: 106 High Street, Hurstpierpoint, BN6 9PX
- Rottingdean: 59-61 Marine Drive, Rottingdean, BN2 7HQ
Has Mishon Mackay won any awards?
Yes. At the ESTAS 2023 awards its branches won 1 Best in Postcode award.
