1/5
GoogleThe most appalling service, even the word service is a bit of a stretch. The person I had the unfortunate experience of dealing with was completely unresponsive. They also knowingly misrepresented the property on behalf of the landlord.
Trusted Agent profile
Michaels Property Consultants Ltd estate agents in Colchester, Halstead and Braintree
★★★★★
791 reviews across 3 offices and 3 platforms
Michaels Property Consultants Ltd has three offices, in Colchester, Halstead and Braintree. Together they have 791 reviews on three platforms, rated 4.7 out of 5 overall.
Our offices
Michaels Property Consultants Ltd's three offices, most reviewed first. Each has its own page.
- Michaels Property Consultants Ltd ColchesterRebow House, 62 Head Street, CO1 1PB605 reviews · 396 on Google (4.6)52 in the last 90 days
- Michaels Property Consultants Ltd Halstead8 Bridge Street, CO9 1HT297 reviews · 49 on Google (4.8)59 in the last 90 days
- Michaels Property Consultants Braintree61a High Street, Braintree, CM7 1JX, CM7 1JX280 reviews · 76 on Google (4.5)55 in the last 90 days
Reviews on Google
Showing 519 reviews on Google only. Show every review
Google5/5
GoogleI'd just like to say,how professional from start to finish Michaels estate agents have been. I'd highly recommend them to EVERYONE.
5/5
GoogleMichaels have been fantastic with the purchase of our property. They have gone above and beyond in the level of service they have provided and I would highly recommend them
5/5
GoogleHarley & the team were excellent throughout and I could not recommend Michaels enough. Everything was dealt with speedly and any problems that arose the team were on hand to help.
5/5
GoogleIve used Michaels twice now, would definitely recommend, the high level of service and competence is worlds apart from other estate agents I have used.PositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleSold my flat just before covid, sales team were great especially Aaron, because of covid the process has been long ! Having Jo to help and keep me informed was great. I would highly recommend these guys Thanks again.
5/5
GoogleWe bought our bungalow from Michaels and they were great, on time for appointment and followed up any queries quickly. Jo, in particular, was so helpful and calming throughout, thank you
5/5
GoogleVery professional and reliable. The branch partner chased all solicitors and other parties several times on my behalf to ensure my purchase was progressing quickly. They also always replied on the same day.PositiveResponsiveness, Professionalism
4/5
GoogleWe have used Michaels on a couple of house sales and have always found them very professional. I would like to thank Jo Saunders in particular for all her help, sometimes under difficult circumstances.PositiveProfessionalism
5/5
GoogleOutstanding service - couldn’t have asked for more dedication to our sale. Whilst our sale wasn’t the most expensive, we still benefited from a truly first class service. I have no doubt our sale would have taken longer had Micheal not been involved.
5/5
GoogleHaving not dealt with an estate agent for over 20 years we found Michael's are professional, proactive and excellent at communication. Sale of property to date could not have been handled better.PositiveResponsiveness, Professionalism
1/5
GoogleThis agency was by far the worst one I've ever worked with. To begin with before we moved into our house (September 2020) we had established that in case of a new lockdown the contract terms could be negotiated. With the lockdown in November and then again during the new months of 2021, my flat mates and I were unable to come back from Portugal (our home country) due to the lockdown travel restrictions. Since we've moved in we've used the house for approximately two months. TWO! Yet they were unwillingy to renegotiate contract terms with three students who have to work to pay for the rent for a house they've barely used. Additionally, as soon as we moved in one of my house mates and I found the house in terrible conditions... not cleaned, a sock and a textbook on the floor, the living room table had crumbs everywhere and the walls were marked and dirty. We had to spend money from our own pockets and spend two full days deep cleaning the house when it's the agencies MINIMUM to ensure the house is cleaned and ready for new tenants. With our bare minimum use of the house, we had to request for a person to come fix a hole in a wall in one of the rooms and the shower base was broken. A person came to fix the problems, fixed the shower and said would come the following week to fix the hole in the wall. Never came back... I think all these examples are enough for the person who is reading this to NOT purchase or rent a house from this agency. They are TERRIBLE! I will award them one star becuase giving 0 isn't an option. Please be careful in what you're getting yourself into, especially if you're a student!NegativeQuality, Professionalism, Value
5/5
GoogleThese were the estate agents of our sellers and they were so helpful to us. Michael went above and beyond to help sort out problems and to ensure we were able to exchange in time, during these tricky and busy times
5/5
GoogleWe have recently re-let a property out with the assistance of the Michaels Letting team. Harley has assisted us in a helpful and professional manner and responded to queries punctually. We'd have no hesitation using their Letting team again in future.
1/5
GoogleMy girlfriend had the sad misfortune to rent through the amateurs at Michael Simpson’s Colchester office. For nearly 3 years she was either ignored, lied to, and generally treated purely as a source of income. And when leaving they withheld her deposit using spurious claims, from damage their installer caused, to leaving behind items that were there when she arrived. The initial check-in inventory was done by an untrained starter who apologised at the time for all the errors. This inventory was then used as the check-out inventory causing distress, untold hours of phone calls and emails resulting in the independent arbitrator through the Tenancy Deposit Scheme finding against Michael’s. Obviously. They have form on this if you read other rental dept reviews. It turns out the house she was renting was actually owned by Michael Simpson himself. So there was never going to be a fair settlement from Michael’s themselves, being both “poacher and gamekeeper” My advice. Do not go near them. Unless pain is your thing.NegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have just sold and brought through Michaels, from day one we were supported with every decision and given great advice. Every member of staff we spoke to were professional and went out of their way to help. Nothing was too much to ask, we really appreciate all their help. We couldn't recommend enough! Thank you to every one at Michaels Colchester.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleCouldn’t recommend Michaels lettings enough we had a short space of time to find a tennant which they did , not only that a very suitable tennant who ticked a lot of boxes for us. Courtney ( and Harley! ) were excellent in communicating with us and offered plenty of help and solutions to any issues we had . Thanks guys - keep up the very solid work . A happy clientPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAs this was the first time we had encountered the English Legal System on moving house we had no idea that Estate Agents were involved with the process except with the marketing and sales of our house, So we were extremely surprised but nevertheless welcomed your intervention on our behalf Your sales processor was particularly helpful and very calming as we were very stressed during the final process.It certainly took the strain and anxiety down a notch or two so please take our heartfelt thanks to all your team for the assistance and help during this time. Thank you once again.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have had a very happy and pleasant experience with Micheals Property. The team has been very helpful all along the the way. They have responded to queries and requests prompty. A very proactive team and fully involved from the start to the finish - a wonderful experience indeed. Special mention to Jo from the team for all her support and understanding. Thank you.
5/5
GoogleAll of the staff have been lovely, helpful and supportive through the whole sale and purchase process. Whoever said estate agents don't call back hasn't been to Michaels - always return calls on the rare occasions they have not been able to come straight to the phone. Well done to the whole team
5/5
GoogleThe boys in Michaels are the best, they will sell your property quickly, professionally with excellent communication every step of the way. Jo is also amazing, communicating with solicitors to get everything tied up and pushed through at the end. I wouldn't use any other agent.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe found Michaels Property consultants extremely diligent and professional with all aspects of our recent house purchase. From initial viewing to completion was an astonishing 6 weeks. Can't fault the service provided in any way.PositiveProfessionalism
5/5
GoogleMichaels have been excellent from day 1, signposting us to their recommended Solicitors, Surveyors and Damp Specialists (who have all been great). We've managed to get the deal over the line in really good time thanks to their support. Would definitely recommend. Big thanks to Joe and JoPositiveResponsiveness, Professionalism
5/5
GooglePleased with the service selling my cousin's house after she had to go into a home. Michaels responded promptly to all communications. The house was in need of much renovation but they found a buyer who was prepared to buy it for its potential. All this was carried out at a difficult time with the covid 19 pandemic. Their initial valuation was too high but by reducing the price in steps a sale was eventually achieved in challenging circumstances.
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Questions about Michaels Property Consultants Ltd
Which Michaels Property Consultants Ltd office has the most reviews?
Colchester has the most, with 605 reviews rated 4.7 out of 5, followed by Halstead with 297.
Where are the Michaels Property Consultants Ltd offices?
The three Michaels Property Consultants Ltd offices, by town:
- Braintree: 61a High Street, Braintree, CM7 1JX, CM7 1JX
- Colchester: Rebow House, 62 Head Street, Colchester, CO1 1PB
- Halstead: 8 Bridge Street, Halstead, CO9 1HT
