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1/5
GoogleRating only, no written review.
Michael Β· 10 November 2021 Β· Merryweathers Rotherham Lettings
Agent replied Β· 9 November 2024
We are very disappointed to receive your one star review, as you know, your sale was very complex. From looking at the file, our team did a fantastic job at keeping the sale together despite the hurdles placed in the way during the sale, and they still managed to complete it successfully. If you would like to provide me with any further details on how we could have improved the service, this would be appreciated. Please address this to Alexa Kelly on info@merryweathers.co.uk
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4/5
GoogleRating only, no written review.
Tom Β· 10 November 2021 Β· Merryweathers Rotherham Lettings
Agent replied Β· 9 November 2024
Thank you kindly for your review! π β¦
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5/5
GoogleRating only, no written review.
Nicole Β· 10 November 2021 Β· Merryweathers Rotherham Lettings
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4/5
GoogleThe people who work here are brilliant great service thank you
Jason Β· 10 November 2021 Β· Merryweathers Rotherham Lettings
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5/5
GoogleAfter enquiring about a house the return call was prompt but off putting by what the agent told me
Russell Β· 10 November 2021 Β· Merryweathers Rotherham Lettings
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5/5
GoogleWithout doubt the top Agency locally. Won't be going anywhere else when I sell in a couple of years.
Harry Β· 10 November 2021 Β· Merryweathers Rotherham Lettings
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5/5
GoogleVery good arrived on time very pleasant and helpful will use again very happy π β¦
K Β· 24 October 2021 Β· Merryweathers Rotherham Lettings
Agent replied Β· 23 October 2024
Very glad to know you had a good experience with our team! Thank you for your review.
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5/5
GoogleThe ladies at the Rotherham and Maltby branch have been excellent and provided so much help in getting our house move sorted .
Thankyou very much
Mark Β· 24 October 2021 Β· Merryweathers Rotherham Lettings
Agent replied Β· 23 October 2024
Thank you very much for your fantastic review! We hope you are getting settled in your new home!
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5/5
GoogleJust want to say a massive massive thank you to Sue, Louise and Emma at Moorgate Street Office you guys have gone way above and beyond to help me with the perfect flat, I couldn't have asked for more, its something ill never forget and will always recommend you guys wherever I canPositiveResponsiveness, Quality, Professionalism, Value
Tracy Β· 24 October 2021 Β· Merryweathers Rotherham Lettings
Agent replied Β· 23 October 2024
Thank you for your lovely review of our Lettings team! We hope you are happy in your new home.
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5/5
GoogleRating only, no written review.
Nicole Β· 17 September 2021 Β· Merryweathers Rotherham Sales
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4/5
GoogleRating only, no written review.
Ellie-mae Β· 17 September 2021 Β· Merryweathers Rotherham Sales
Agent replied
Thank you kindly for your review! π
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1/5
GoogleAbsolutely terrible. If I could give zero stars, I would. We 'worked with' them, and communication was poor from the beginning; they did not acknowledge any communications made for days, it took a total of 2 emails and a voicemail over the course of a week before a more senior colleague took over and returned my voicemail.
On the few occasions we actually spoke with them, they were abrupt and condescending, and when our sale eventually fully broke down, we received a blank email with a formal letter as an attachment as notification. Absolutely zero courtesy shown.
One of the myriad problems with our sale was that Merryweathers disagreed when the bank down-valued the property. We were informed that they would be challenging the valuation and asked for the name of our lender and underwriter; 2 weeks later my partner copied the underwriter into an email, explaining that we would not be able to proceed without a full asbestos survey, it was the first the underwriter had heard of the situation. Sloppy and slow at every turn.
Despite knowing what our lender had decided (having forwarded them the response), and knowing our personal situation was that we could not make up the shortfall, they did not pass on our reduced offer in a timely manner and instead pressured us to go to a different lender hoping for a different response.
Finally, they squeezed everything they could from the situation, including informing the solicitor we had instructed that they had referred us to them, which was blatantly false (my partner had found the solicitor), and that the referral fee should be made out to Merryweathers.
In summary, poor customer service, shady business practices, and we are now back to square 1 but 4 weeks further on. I will certainly be giving them a wide berth in future.NegativeResponsiveness, Quality, Professionalism
Samantha Β· 27 August 2021 Β· Merryweathers Barnsley
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1/5
GoogleRating only, no written review.
Jammy Β· 26 August 2021 Β· Merryweathers Rotherham Sales
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1/5
GoogleRating only, no written review.
Michael Β· 29 July 2021 Β· Merryweathers Rotherham Sales
Agent replied
We are very disappointed to receive your one star review, as you know, your sale was very complex. From looking at the file, our team did a fantastic job at keeping the sale together despite the hurdles placed in the way during the sale, and they still managed to complete it successfully. If you would like to provide me with any further details on how we could have improved the service, this would be appreciated. Please address this to Alexa Kelly on info@merryweathers.co.uk
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1/5
GoogleShocked by good reviews donβt like leaving bad reviews but certainly donβt have choice here. Given loads of different information by staff regarding process. To then be told a perfect couple have dropped out so you have a chance.... how to make somebody feel second class!
Not for me. Time wasted!NegativeQuality, Professionalism
Neil Β· 22 June 2021 Β· Merryweathers Barnsley
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5/5
GoogleWe were delighted with the service we received from Merryweathers for selling our property. We highly recommend Merryweathers and the team that looked after us - Jon, Terri, Rob. Thank you to all !!PositiveResponsiveness, Professionalism
Penny Β· 22 June 2021 Β· Merryweathers Barnsley
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5/5
GoogleDue to COVID and not living in the area, I was assisting my Aunt in selling her Bungalow in Darfield and relocating to be nearer family. The process would have been difficult without the help and guidance of both Kirsty and Terry at the Barnsley office. They went the extra mile in dealing with my Aunt, visiting and reassuring her during this stressful time. Without their professional attitude, I doubt we would have secured the sale to its conclusion.
I cannot thank them enough for all they did.
Chrissy WallisPositiveResponsiveness, Professionalism
Cathy Β· 22 June 2021 Β· Merryweathers Barnsley
Agent replied Β· 21 June 2024
Thank you for your review. We are very glad our team were there to reassure your Aunt and guide you through the sale!
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5/5
GoogleAn excellent experience from start to finish .Sound advice, excellent communications and outstanding service provided by friendly and professional staff. Merryweathers did all the viewings and sold the property by the modern auction method and kept me well informed every step of the way. Very good value for money. I recommend Merryweathers unreservedly. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Stuart Β· 22 June 2021 Β· Merryweathers Barnsley
Agent replied Β· 21 June 2024
Thank you for your review Stuart. We are so pleased to hear about your wonderful experience with Merryweathers Estate Agents Barnsley! π β¦
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5/5
GoogleJust want to say a massive massive thank you to Sue, Louise and Emma at Moorgate Street Office you guys have gone way above and beyond to help me with the perfect flat, I couldn't have asked for more, its something ill never forget and will always recommend you guys wherever I canPositiveResponsiveness, Quality, Professionalism, Value
Tracy Β· 21 June 2021 Β· Merryweathers Rotherham Sales
Agent replied Β· 20 June 2024
Thank you for your lovely review of our Lettings team! We hope you are happy in your new home.
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5/5
GoogleThe ladies at the Rotherham and Maltby branch have been excellent and provided so much help in getting our house move sorted .
Thankyou very much
Mark Β· 1 June 2021 Β· Merryweathers Rotherham Sales
Agent replied
Thank you very much for your fantastic review! We hope you are getting settled in your new home!
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1/5
GoogleAbsolutely terrible. If I could give zero stars, I would. We 'worked with' them, and communication was poor from the beginning; they did not acknowledge any communications made for days, it took a total of 2 emails and a voicemail over the course of a week before a more senior colleague took over and returned my voicemail.
On the few occasions we actually spoke with them, they were abrupt and condescending, and when our sale eventually fully broke down, we received a blank email with a formal letter as an attachment as notification. Absolutely zero courtesy shown.
One of the myriad problems with our sale was that Merryweathers disagreed when the bank down-valued the property. We were informed that they would be challenging the valuation and asked for the name of our lender and underwriter; 2 weeks later my partner copied the underwriter into an email, explaining that we would not be able to proceed without a full asbestos survey, it was the first the underwriter had heard of the situation. Sloppy and slow at every turn.
Despite knowing what our lender had decided (having forwarded them the response), and knowing our personal situation was that we could not make up the shortfall, they did not pass on our reduced offer in a timely manner and instead pressured us to go to a different lender hoping for a different response.
Finally, they squeezed everything they could from the situation, including informing the solicitor we had instructed that they had referred us to them, which was blatantly false (my partner had found the solicitor), and that the referral fee should be made out to Merryweathers.
In summary, poor customer service, shady business practices, and we are now back to square 1 but 4 weeks further on. I will certainly be giving them a wide berth in future.
Samantha Β· 20 May 2021 Β· Merryweathers Barnsley
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5/5
GoogleGood agents.
Bertrand Β· 20 May 2021 Β· Merryweathers Rotherham Sales
Agent replied
Thank you very much!
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5/5
GoogleMerryweathers Barnsley have now sold a few properties for me and I would not go anywhere else! As always the service was amazing and Kirsty and the team are doing a fab job. The most recent sale was more complicated for reasons out of their control but they really worked hard to push it through and kept us up to date throughout the process.
Mark Β· 20 April 2021 Β· Merryweathers Barnsley
Agent replied
Thank you for your lovely review of our team! We are very glad you won't be going elsewhere as you are a fabulous customer. :)
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5/5
GoogleRating only, no written review.
Michelle Β· 20 April 2021 Β· Merryweathers Rotherham Sales
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.