Trusted Agent profile
★★★★★
208 reviews across 2 offices and 2 platforms
Marks & Mann Ltd has two offices, in Martlesham Heath and Stowmarket. Together they have 208 reviews on two platforms, rated 4.9 out of 5 overall.
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Marks & Mann Ltd's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleExcellent service, very helpful. thank you.
Hi Alan, thank you so much for taking the time to leave us a great review. I’m so pleased that you are happy with the service you received. Best wishes, Monty and the team.
5/5
GoogleGreat service. Friendly staff. Highly recommended.
Hi Barry. Thanks so much for the great review. We were delighted to help you find the dream home before it hit the market and even more pleased that you are in before Christmas. Hopefully you won't, but if you do need us in the future please don't hesitate to get in touch! Best wishes, Monty and the team.
5/5
GoogleSelling a property in Stowmarket from Cornwall could have been fraught with problems I was so glad that I pipped for the services of Marks and Mann The staff dealing with the sale have been professional, yet approachable, friendly and oh so helpful!
Hi Mrs Goldfinch, thank you so much for taking the time to leave us such a great review. I’m so pleased that you are happy with the service you received and am delighted we were able to sell the bungalow with as little stress as possible. Best wishes, Monty and the team.
5/5
GoogleWe used Marks & Mann for selling & buying, we found them professional & helpful throughout the whole process. We were kept up to date during the sale & purchase, we also found them very competitive on price. Would highly recommend Marks & Mann.
Hi Martin, thank you for taking the time to leave us a review. I’m delighted to hear that you are happy with the service you received both on the sale of yours and the purchase of your new home through our Martlesham Branch. Be sure to pop in whenever you are passing! Best wishes, Monty and the team.
5/5
GoogleGood experience buying with Marks and Mann from start to end. The agents and sales progressor did everything they could to see that our purchase went through swiftly and where excellent at keeping communication open with all parties involved.
Hi Lara, thank you so much for this lovely review. We are really pleased to hear that you were happy with the service you received from us throughout the buying process. We hope you are happy in your new home! Best wishes, Monty and the Team.
5/5
GoogleWe were very lucky to Have Gill dealing with our sale as first time buyers, this was a daunting and exciting process in equal measure. Gill was brilliant, no question was too much hassle for Gill to answer for us or find out the answer if it wasn't readily available. Thr phone was always answered as were all emails in a very proactive time frame. We moved from Essex to Suffolk and found the whole process fairly easy and this is due to the brilliant communication from Gill to ourselves. If we move from the property in the future, we wouldn't hesitate to use Marks and Mann amd would ask for Gill in person. We would highly recommend the service we recieved.
Hi Christine. Thank you so much for the lovely review. We are so pleased to hear about how happy you are with the service you received from us. We hope you settle in nicely to your first home! Best wishes, Monty and the Team
5/5
GoogleFrom start to finish, Marks and Mann were fantastic. People say it makes no difference which Estate Agent you go with, but Marks and Mann proved that isn't the case. Communication and customer service is excellent.
Hi Clare, Thank you very much for taking the time to leave us a great review. I’m delighted to hear that you are happy with the service you received. I will be sure to pass this review on to all the team in Stowmarket. Best Wishes, Shane and the team.
5/5
GoogleMarks and Man have just sold our house and to say they were brilliant is a very big understatement, as an Estate Agent not only do they work as a team, the agency " does exactly what it says on the tin" and they certainly go the extra mile. We have no problem in recommending them and are worthy of a 5* rating.
Dear Nick and Sue, thank you so much for such a lovely review. We were absolutely thrilled to be able to get you moved and we hope you are happy in your new home. Try not to miss Suffolk too much and when you are back to visit please pop in and see us! Best wishes, Monty and the team.
5/5
GoogleAn outstanding service provided by Marks and Mann. We were taken care every step of the way, from start to finish. Every query that I raised was dealt with effectively. Simple, straightforward and honest with no estate jargon! Would definitely recommend to anyone deciding to sell
Hi Jemma. Thank you so much for leaving us such a great review. You have been a pleasure to deal with and we wish you all the very best in your new home. Please pop in and see us again to let us know how you are getting on! Best wishes, Monty and the team.
5/5
GoogleWhat an incredible service I received from Marks and Mann - They sold my property in under 48 hours! I couldn't believe it. After the sale their in-house sales progressor, Gill kept me up to date with the progress of the sale and made sure everything was wrapped up smoothly. I couldn't recommend them enough if you're looking to sell your property!
Hi Alex, Thank you so much for the fantastic review, We are so pleased to hear about how happy you are with the service you received from us! We hope your now settled in your new home. We would like to wish yourself and Zoe a Happy Christmas and a Happy new year. Best wishes Monty and the team.
5/5
GoogleMarks and Mann dealt with the sale of the property that we bought, and were a tower of strength throughout. Monty and his team were always there with words of encouragement when things weren't going as expected, and offered good advice, that kept us going. When finally the sale was concluded they were as relieved as we were.If we ever contemplate moving again, they will be our go-to people. Excellent service.
Thank you so much for such a kind review Steve. As you well know sales aren’t always straight forward but I’m so glad we were able to get you over the line and into your new bungalow. Welcome to Suffolk and please feel free to pop into the office if you ever need anything. Best wishes, Monty and the team.
3/5
GoogleThe website site isnt the greatest. As postcode and miles from where you want to live doesnt help at all
Good Afternoon Teresa. Thank you for taking the time to leave us a review. I would like to understand more about the problems you have experienced with our search feature on our website as its not something i have come across before and have just tested postcodes and it appears to be working correctly. Please feel free to contact myself on my email which is shanemarks@marksandmann.co.uk or alternatively please call 01473 396 077 which is the Martlesham office who will be more than happy to help you. Kind Regards Shane
5/5
FacebookA big thank you to all at Marks & Mann Estate Agents for assisting me with the purchase of my house. In particular Reece and Jake with regards to purchasing and Emily who saw the purchase right through to the end as part of the sales progression team. - The state of the art web portal is something to behold keeping you right up to date with any sale / purchase! Professional Slick outfit who I will certainly be using again in the future for any purchase / sale of a property.
Thank you for taking the time to leave us a great review Kieran. I am so pleased you are happy with the service you received. Hope you settling in well to your new home. All the best Shane & all the team at Marks & Mann.
5/5
FacebookI had an evaluation done on my house it was so easy could not recommend the team enough very professional and friendly service thanks Mark's and mann 👍
Thank you for the kind words Mark.
5/5
GoogleRating only, no written review.
Thank you Angela
5/5
GoogleGreat friendly service
Hi Tom, thanks so much for the great review. We hope you and Holly are settling in well to your new home. Please pop in and see us anytime! Best Wishes, Monty and the team.
5/5
Google**** very good, excellent service
Thank you for the kind words Michael.
4/5
GoogleGreat service from beginning to end would highly recommend and use again.
Thank you for the kind words Mr Youngs. I will pass this on to the rest of the Stowmarket team. Kind Regards Shane
5/5
GoogleMany thanks for all your help and assistance in a complicated sale. Special thanks to Gill who was always supportive and proactive.
Thank you for the kind words Jim, I will be sure to pass this on to Gill. Kind Regards Shane Marks
4/5
GoogleStaff are very friendly and we were kept informed throughout the whole process of buying our first home. Thank you very much!
Hi James, thanks so much for the great review. We hope you settle in to your new home. Best wishes, Monty and the team.
3/5
GoogleWe had a good service overall however, updates with regards to the move would often be late and we would have already received an update from our Solicitor.
Hi Holly, thanks for taking the time to leave us a review. At Marks & Mann we pride ourselves on our outstanding customer service so I was disappointed to hear that you felt updates were late. We always treat our vendors and purchasers equally, and as a buyer we aim to give you a full update at least once a fortnight. I have checked back through the file and can see that our sales progressor did update you on a number of occasions, every time within 14 days of the previous update which is in line with our company policy. You had a very good relationship with your solicitor and were able to obtain updates directly from them on a much more regular basis, which is understandable given the fact you are paying them a considerable amount of money! Solicitors do not let us chase them more than once a fortnight or they stop giving us updates altogether so unless people are pro-actively chasing their solicitor, our updates are relevant and helpful. We relay information your solicitor has given us so if you have spoken to them already that week we wouldn’t be relaying anything that you didn’t already know. I hope this sheds a bit of light on why your updates may have seemed irrelevant! I’m glad you were pleased with your buying experience otherwise. Best wishes in your new home. Monty Beaton, Branch Manager.
5/5
GoogleWe have just sold our house through Marks & Mann estate agents Stowmarket. Gill and Monty have been so helpful and i would highly recommend them for the sale of your home.
Thank you for the kind words Amy, I will pass this on to the team. Kind Regards Shane
5/5
GoogleFirst time buyers, excellent communication with Marks and Mann who helped us buy our first home. Highly recommend to anyone
Thanks so much for the great review! It was a pleasure to help you with your first time purchase and I’m glad it has been a positive experience. Best Wishes, Monty and the team.
5/5
GoogleThe service was excellent throughout. Friendly, polite & helpful staff. Regular updates on the progress of our purchase with weekly emails and regular telephone calls to keep us updated. Would highly recommend.
Thank you for the kind words Mr Manser, I will pass this on to the Stowmarket team. Kind Regards Shane
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Martlesham Heath has the most, with 111 reviews rated 4.9 out of 5, followed by Stowmarket with 97.
The two Marks & Mann Ltd offices, by town:
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