Marks & Mann Ltd reviews in Martlesham Heath and Stowmarket

★★★★★ 5/5

Google

Would highly recommend Marks and Mann Martlesham. We sold our house with them early summer this year and the sale was a really smooth process. Tracy done some really amazing viewings on our property and managed to get us an offer after the first viewing. Shane took really good quality photos of our property and got us online asap as we were in a hurry to sell to secure another property. Emma maintained contact from start to finish, even during the really stressful times and issues. We are really grateful to the whole team. Thank you 😊

Katie · 3 October 2026 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

Shane & Emma were absolutely fantastic. Nothing was too much for them, and the communication was spot on. I would use Marks & Mann again in a Heartbeat if I decided to sell. Super impressed can’t say anymore.

Carl · 10 September 2026 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

We have recently sold and purchased a house with Emma and Shane from Marks and Mann and we can't recommend their services enough! We were kept up to date as everything progressed and we are now in our lovely new home. Thank you once again.

Adam · 10 September 2026 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

Not your usual estate agent in the best way. No cringe sales pitch and complete transparency. Great communication throughout. Just lovely, lovely people! Oh, and they sold our house in 7 days which always helps! I’d use them over and over again. Just fantastic.

Jayne · 10 August 2026 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

Excellent service from day one to the finishing line! The team was professional, friendly, and kept me updated throughout the whole process. They made everything straightforward and stress-free, and nothing was ever too much trouble. I highly recommend them to anyone looking for a reliable and trustworthy estate agent. Thank you!

Lauren · 10 August 2026 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

The service provided to us by Marks & Mann was exemplary. They certainly go the extra mile to satisfy their customers and I would highly recommend them.

Ian · 10 August 2026 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

Absolutely brilliant, excellent service and amazing staff 😊 …

Clare · 10 August 2026 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

Emma was amazing I can't praise her enough,she went above and beyond to help me every step of the way, nothing was too much trouble. Everything was explained to me, when I had a question she would always give me an answer in detail and put my mind at rest. She is excellent at her job. Even when I sent her a text late in the evening Emma would always reply. I hope marks and Mann appreciate her she is great at her job.

Linda · 10 May 2026 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

Great communication throughout the entire housebuying process.

Luke · 16 April 2026 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

I don’t normally write reviews, but after the fantastic service I received from Marks and Mann, I felt it was only fair to share my experience. I initially put my flat on the market with another agent in November, but they generated very few viewings and the service I received was extremely poor. It left me feeling deflated and doubtful about my chances of selling in the current market. As a last attempt using a more traditional route, I contacted Marks and Mann, and I’m so glad I did. I was pleasantly surprised to learn they don’t tie you into a fixed-term contract, and their fees were very reasonable. From the outset, they were incredibly organised. They arranged for professional photos and had my property live on the market the very next day after my contract ended with the previous agent, even though this fell on a Sunday when their office was closed. This meant there was no gap in visibility, and my property remained continuously available to buyers. The quality of the photos and listing was excellent, arguably even better than the previous agent, who was charging more. Within just one week of listing, they had secured two viewings, both arranged promptly for the following day. Tracy arrived early, giving us time to discuss the key details of the property before the viewers arrived. This level of preparation and professionalism was a stark contrast to my previous experience, where agents often arrived late, or unfamiliar with the property entirely. I felt completely comfortable trusting Tracy to conduct the viewings independently. Afterward, she called to let me know the viewings had finished and that I could return home. When I did, she informed me that an offer had been made, above the asking price. Throughout the sales process, Emma was equally impressive. She was always professional, responsive, and proactive in progressing the sale and keeping everything on track. I exchanged contracts last week, with completion due this week, an exceptional turnaround of around three months, especially for a leasehold property. I can honestly say that Marks and Mann have restored my faith in estate agents. They made what could have been a stressful and challenging experience feel smooth and manageable. If I ever sell a property again, they will be my first, and only, choice. Thank you to the whole team.

Justin · 13 April 2026 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

Can’t thanks Marks and Mann, and especially Emma Ruddell, enough for their help and support selling my home. It’s been a long and stressful process, but Emma has been helpful, reassuring, and proactive throughout. Highly recommend - thank you, all!

Sally · 27 March 2026 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

Rating only, no written review.

J · 27 March 2026 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

These guys were involved with the sale and purchase of our house. Very easy to work with, would recommend.

Judy · 17 March 2026 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

I would like to sincerely thank Marks and Mann for their end-to-end support throughout my sale transaction. The team was highly communicative, approachable, and consistently available whenever I needed assistance. I particularly appreciated their guidance and reassurance during uncertain situations, which made the entire process much less stressful. Emma, Shane, and Tracey were all extremely supportive and worked diligently to ensure the sale of my property progressed smoothly and transparently. I would highly recommend Marks and Mann to anyone looking for a professional and reliable estate agent. Thank you once again for your excellent service.

Kavitha · 17 March 2026 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

An absolutely brilliant service from start to finish . So tentative to every little detail. Every member of staff were extremely polite , positive & so helpful. The communication was second to none & Definitely the sort of company and people you'd want to show people your home & biggest asset. Can throughly & will recommend . Thank you to Shane, Tracey & all at Marks Mann for everything, we really appreciate it.

Darren · 17 February 2026 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

Can’t recommend Emma R at M&M enough. Thank you for all the support with the house sale.

G · 17 February 2026 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

Selling a house can be a very stressful time in one's life. You have to make many difficult decisions. The first one is which Estate Agent to use. I chose Marks and Mann, and I am really glad that I did. From the beginning I felt a weight was lifted from my shoulders. Everyone who contacted me was extremely friendly and reassuring. They kept me informed every step of the way and never left me wondering what was happening. I would particularly like to mention Emma Ruddell who was professional but also kind and supportive. Thank you. Gerry F

Karen · 17 February 2026 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

Excellent service from start to finish when selling our house. Emma was particularly keen to help and was friendly and reassuring. Communication was clear and came across in a polite and professional manner. I would recommend anyone to use their services.

Craig · 17 January 2026 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

Purchased a house through marks and man it was not a smooth purchases but thanks to Emma for the continual perseverance we have completed the sale.Would definitely recommend them as a whole company for sellers or buying and when I upgrade I will be using marks and man

Charlotte · 17 December 2025 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

Amazing service by all of the Marks & Mann team, Emma is very efficient and proactive. If you want your house sold I would definitely recommend them.

Sophie · 17 December 2025 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

As painless an experience as moving house can ever be! Shane, Emma and the team were very helpful.

Rustydobro · 1 November 2025 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

Very helpful team, everything went fine.

Steve · 15 October 2025 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

Brilliant service, thank you for helping me move into my next house.

C · 15 October 2025 · Marks & Mann Ltd Martlesham Heath

★★★★★ 5/5

Google

We have recently used Marks and Mann for selling and buying our home. Excellent service throughout the process. All staff were friendly, professional and helpful. We felt we were always informed and updated. Lovely team, always willing to help. Thanks to Shane and team for helping us complete our sale and purchase and now we get to make our new fabulous house our family home. Thank you and would highly recommend for house sales and purchases.

Vikki · 15 October 2025 · Marks & Mann Ltd Martlesham Heath