5/5
GoogleKayleigh and her team were superb throughout the process. Very professional and would not hesitate to work with them again in the future.
Trusted Agent profile
Marks & Mann Ltd estate agents in Martlesham Heath and Stowmarket
★★★★★
208 reviews across 2 offices and 2 platforms
Marks & Mann Ltd has two offices, in Martlesham Heath and Stowmarket. Together they have 208 reviews on two platforms, rated 4.9 out of 5 overall.
198
Reviews on Google
All 2 offices
10
Reviews on Facebook
All 2 offices
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Our offices
Marks & Mann Ltd's two offices, most reviewed first. Each has its own page.
Latest reviews from every Marks & Mann Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleSold my dads house for me and went above and beyond ! kept me always up to date in what is a stressful time. All staff were excellent, but a BIG Thankyou to both Shane, ( He actually did the conveyancing) and Emma who sent me emails if any updates, sometimes 4.00am sometimes 10.00pm and occasionally during the day !. That in my book is dedication
Agent replied · 22 September 2025
Hi Lionel, I really appreciate you taking the time to leave us such a lovely review. I am delighted to hear that you were happy with the service you received when selling through us. Best wishes, Shane and the team.
5/5
GoogleWe were very happy with the service and support provided by Emma Ruddell and Shane Marks throughout the sale and purchase of our new home. Emma provided encouragement at every stage of the process which we will be forever grateful for. This was a complex situation for us which was handled sensitively and professionally. We would not hesitate to recommend Marks and Mann at Martlesham to others. Thank you Emma and Shane.
Agent replied · 22 September 2025
Hi Sarah, I really appreciate you taking the time to leave us such a lovely review. I am delighted to hear that you were happy with the service you received when selling through us. I hope your enjoy your new home. Best wishes, Shane and the team.
5/5
GoogleShane and all the staff have provided a professional, knowledgeable but friendly service when assessing our property and any dealings after. Their feedback back from viewers has been prompt and very helpful. We would certainly use their services in the future .
Agent replied · 22 September 2025
Hi Gill, I really appreciate you taking the time to leave us such a lovely review. I am delighted to hear that you were happy with the service you received through us. Best wishes, Shane and the team.
5/5
GoogleVery helpful and friendly staff
Agent replied · 22 September 2025
Hi Robert, I really appreciate you taking the time to leave us a great review. Best wishes, Shane and the team.
5/5
GoogleExcellent service from the team at Marks & Mann (above and beyond) - especially from Emma who pushed a very challenging exchange over the line with utmost dedication and drive. Professionalism all the way - would highly recommend them.
Agent replied · 22 September 2025
Hi Wayne, I really appreciate you taking the time to leave us such a lovely review. I am delighted to hear that you were happy with the service you received when buying through us. I hope you and your family enjoy your new home when you move in. Best wishes, Shane and the team.
5/5
GoogleKayleigh and Sean at Marks and Mann have been a huge help to us during the selling process. The service we received from them and the rest of the Marks& Mann team at the Stowmarket branch has been second to none and I would recommend them to anyone.
5/5
GoogleRating only, no written review.
5/5
GoogleWe had a great experience in both listing our property and buying through Marks & Mann in Stowmarket. Sean, Kayleigh and Joe were always helpful with any queries we had. The photos taken of our property were fantastic and no doubt contributed to the quick sale of our property. I would have no hesitation in recommending them.
5/5
GoogleSean and Kayleigh have been great through the selling of our property. Found them easy to get hold of through phone calls,or email, very professional and helpful, thank you both ! Highly recommend Marks&Mann.
2/5
GoogleLack of communication, not given feedback from viewings without having to chase up , viewing even happened with out us knowing ,not properley advertised as a bungalow on the website , no for sale board put up for ages , this also had to be chased up unfortunately like most estate agents these days are run by kids without any experience , would not use again all became very stressfull
5/5
GoogleThe team at Marks & Mann could not have done more for us during our purchase through them . From the first viewing to handing over our keys they were absolutely amazing . Our sale and purchase had many many complications along the way and the team where always there to help . Highly recommend this company
5/5
GoogleKayleigh and the sales team at Marks & Mann have been fabulous, From our first meeting, valuation, updates throughout, viewings, and finally the sale of my house, thank you all for making my experience seamless
5/5
GoogleWell done to all the team connected to Marks & Mann Stowmarket , they were very proficient and achieved the result that was promised at the outset of the quest for a buyer.
5/5
GoogleMarks and Mann were great, from our initial contact with Shane to all Emma's hard work on both our sale and purchase they were excellent all the way. Thanks also to Tracey and Louise for their efforts too!
Agent replied · 17 April 2026
Hi James, I really appreciate you taking the time to leave us such a lovely review. I am delighted to hear that you were happy with the service you received when buying and selling through us. I hope you and Susan our enjoying your new home. Best wishes, Shane and the team.
5/5
GoogleVery good experience, I would recommend to all. I met several estate agents and Kayleigh was clearly the best option, she was very professional and very positive, filling me with confidence she could get the right price and did so very quickly. The whole team were helpful at every stage - I will definitely choose them again in the future.
5/5
GoogleKayleigh at Marks and Mann has been a huge help to us during the selling process. Her efficient, professional guidance and advice, along with her friendly approachable manner, has taken a potentially stressful situation to a successful conclusion with ease very quickly. Thank you Kayleigh.
5/5
GoogleJoe was thorough in his appraisal of our property. He was professional and helpful, giving very good advice. He was also easy to get along with. Great communication from all at Marks and Mann.
5/5
GoogleTop estate agent in all regards. Thoroughly recommend!
Agent replied · 17 April 2026
Hi Rob, I really appreciate you taking the time to leave us such a lovely review. I am delighted to hear that you were happy with the service you received when selling through us. I hope you enjoy your new home. Best wishes, Shane and the team.
5/5
GoogleHaving had our property on the market for a while with other agents, the Stowmarket team of Marks & Mann have helped us get it across the line. Sean, Kayleigh and the team have been great at communicating and kept us up to speed with what was happening with the sale all along. Highly recommended!
5/5
GoogleWe recently viewed a property through Marks & Mann and were really impressed with Sean. He was friendly, helpful, and very accommodating, organising viewings for us at short notice and always quick to respond via phone or email. Although we didn’t end up putting in an offer through the agency, Sean has still kindly offered to support us with any questions we may have throughout the buying process. Thank you ☺️.
5/5
GoogleThe service we received from Kayleigh, Sean, and Joe at the Stowmarket branch of Marks & Mann was second to none I highly recommend them for their efficiency and personal touch
5/5
GoogleI recently viewed a property with Sean, who was extremely helpful, as a first time buyer he was very patient with all the questions we had when viewing the property. Although I decided not to proceed with the property I viewed on this occasion, I really appreciate all the help that Sean gave - thank you!
5/5
GoogleI have just sold my house with Marks and Mann Estate Agents in Martlesham, firstly my sister Tracey (who has now recently joined their team) introduced me to Shane who immediately instilled confidence in his no lengthy contractual agreements approach. I asked for a different marketing plan and he really delivered, in fact the best I had seen. Emma, in their sales team was a joy to work with, her positive attitude and always helpful nature complimenting the entire first class team effort, many thanks to you all.
Agent replied · 10 October 2026
Hi Joanne, I really appreciate you taking the time to leave us such a lovely review. I am delighted to hear that you were happy with the service you received when selling through us. I hope you enjoy your new home. Best wishes, Shane and the team. (Just to add your sister Tracey is a great addition to our amazing team)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Marks & Mann Ltd
Which Marks & Mann Ltd office has the most reviews?
Martlesham Heath has the most, with 111 reviews rated 4.9 out of 5, followed by Stowmarket with 97.
Where are the Marks & Mann Ltd offices?
The two Marks & Mann Ltd offices, by town:
- Martlesham Heath: 7 The Square, Martlesham Heath, Ipswich, IP5 3SL, IP5 3SL
- Stowmarket: 8 Needham Road, Stowmarket, IP14 2AW, IP14 2AW
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