5/5
Great service, friendly staff.
Trusted Agent profile
★★★★★
772 reviews across 3 offices and 2 platforms
Loveitts has three offices, in Coventry, Leamington Spa and Nuneaton. Together they have 772 reviews on two platforms, rated 4.2 out of 5 overall.
Loveitts's three offices, most reviewed first. Each has its own page.
Showing 359 reviews on Google only. Show every review
5/5
Great service, friendly staff.
5/5
Professional and always first class customer service
1/5
I have never found such unprofessionalism in a company. I have made them aware of my clients traveling plans to get to the property for the viewing which was arranged prior to the day and Loveitts confirmed the next available appointment was 5:30. Only a few hours before I wanted to call to confirm they will also be attending. (Bear in mind this should be the other way round)....and another member of staff stated an offer was accepted earlier in the morning. My client had travelled 3hrs to Coventry for them to say to her it was state the property was sold last week. I believe a company should be run by good ethics and morals and this company is far from it. I would not recommend this company to any applicant looking to purchase, buy, rent.
Ruth, Unfortunately the property sold in the morning of the day of the viewing (not the week before as stated above) and we received all relevant documents from the buyer who we had agreed the sale to at mid-day (mortgage agreement, id etc.). We were indeed in the process of calling all six viewings that we had booked for later that day to cancel (as instructed by the seller) when the client called in. This was before mid-day and the viewing wasn’t booked until 5:15pm. We do try to give all buyer as much notice as possible when this occurs. We had taken instruction from the seller, our client, therefore- as per the conversation we would have had- we once again apologise for any inconvenience this may have caused.
1/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
Thank you for your excellent rating!
5/5
Lovely friendly helpful staff. Quick responses
👍 …
5/5
Fantastic service, very helpful lovely people
Thank you for your positive remarks
1/5
Poor service, don't keep to their contract and don't communicate well.
Loveitts are disappointed to read your comments and further to correspondence with us directly we again apologise if we have been unsuccessful in selling your property despite many viewings conducted. May we take this opportunity once more to re-assure you of our best intentions and wish you the very best for the future.
4/5
Great service very fast process and give all information needed
thank you for your positive comments
5/5
Great service and very helpful.. Really nice polite and friendly staff at the Coventry branch.
Thank you for your kind words - Loveitts strive to give customers a good experience at all times!
5/5
Great service, very caring and helpful staff, They called me as soon as they found something that matched what I was looking for just when I needed it the most, will definitely recommend it :) P.S. Kalon is the man!
Thank you for your kind words. It is great to hear such positive feedback for the lettings team
5/5
Rebekka at Loveitts Coventry branch has been really helpful and understanding to our circumstances!! Would highly recommend this branch to help with your house hunt!
thank you!
5/5
Great service from Liam, Jade and the team! They explained everything thoroughly and organised everything - and so close to Christmas! Can't thank them enough for helping us find the perfect home - thanks guys!!
Thank you for review. We hope you enjoy your new home!
1/5
I had terrible experience renting property via this agency .Their agents are not even sure about their agency polices ,differnt people give you differnt information ,which is very contradicted .They miss giving us one key for the main door of apartment from 2 Sets of kegs which they gave to me and my husband .when he went there to request them to get us missing key they said they have to apply for fund to make a new key and we have to leave the other key with them for taht .we wer amazed on their response and my husband went to town center to get a duplicate key right away as leaving the other key was not practical and paid 6 pounds .While we wer evacuating the property I asked them to refund us the amount we paid for the key they refused to do so and said we have to handover all the keys and mock us that we are asking them for 6 pounds ,which originally they needed to apply from company funds .And moreover they charged us 100 pounds for cleaning for minor dirt and stains ,they said they did send 2 professional cleaners to clean the property ,and they spend 3.5 hours in the Property ,technically 7 hours as they wer 2 persons which is hard to believe ..They failed to provide A resoanble evidence of invoice and send us a simple paper written with 100 pounds they charged us .Their manager even was so angry talking with me ,not listening to my concerns and was defending their agents and their way of communication.They are very unprofessional and I recommend not to rent a property via them . Yes they Produced invoice
Loveitts are extremely disappointed to read these comments and refute the claims made. The property was left in an unclean manner and needed extensive cleaning. An invoice was produced and was conducted at current market rates for the cleaning that was needed at the apartment. The remainder of the deposit was promptly refunded. This is the second review in a matter of days from the named tenants and we have listened to your comments.
5/5
Thanks so much to the team at loveitts auction for selling my old flat in Longford. It went higher than the guide price and completed quickly. The team were polite, professional and a pleasure to deal with.
Thanks Michael
5/5
Cannot thank Gemma at Loveitts enough for her hard work, commitment and outstanding customer service. Without Gemma's dedication to chase every step of the way and keep the lines of communication open we are sure that our chain would have fallen down and our sale would not have completed. She made an immensely stressful time bearable and was always on hand to offer us advice and support when needed. We will definitely recommend Loveitts to our family and friends as a Company who are prepared to go that extra mile. Thank you so much Gemma for going above and beyond to make things happen.
great to hear!
5/5
We were informed that our tenant had handed there notice to leave our property in, just because christmas (awful timing).However paul and his team at loveitts were quick to act in getting the house back, On the market and within hours! Next day we were delighted to have been told that new tenants had already been signed up and the contacts signed. All throughout this time we had constant contact with loveitts keeping us informed of the latest developments and advising us on the procedures to follow, could not recommend them enough
Thank you for your kind words John
5/5
Really impressed during our recent interactions with the team at Loveitts. Each person we dealt with was professional and efficient but also genuinely nice and easy to communicate with. They were quick to iron out any issues that arose and we felt well taken care of.
Great to hear. many thanks
1/5
Unfortunatelly I was not hapoy with the service Loveitts have offered to us during selling our home. I would like to mention though that Charis is awesome and clearly very good at her job. She has done a great job with the valuation and taking the photos/publishing online. We managed to get an offer really quickly and they have tried very hard with the sale but after we have accepted the offer the attitude has changed! Amanda was dealing with the case and she became very pushy/rude and not concerned about us at all. She just kept mentioning the buyer and pretty much forced us to move out within the 8 week time frame because the buyer wanted to move in straight away. So that's what we have done and had to pay the mortgage and another property for additional 7 weeks as the buyer didnt have the money to complete the sale. But we never heard from Amanda during this time, still dont know why we had to move out and to be honest she didnt really care from the point when we accapted the offer. If you would like a different approach this is not estate agency for you. We started the process in January and completed today....
Dear Jana Thank you for taking the time to leave feedback. We are very pleased to hear that you were happy with the valuation, instruction and marketing process and that a sale was achieved so quickly. It is unfortunate that the solicitors had last minute enquiries, the replies to which we understand to have caused the delays. The conveyancing process can be a challenging time and while we try our upmost to make the transaction as smooth as possible, unfortunately there some times can be unforeseen delays. We are sorry that in this instance the process was delayed but would like to take this opportunity to wish you the very best for the future.
1/5
Yesterday I called the sales office to arrange a viewing for my husband and I. Frankly I was appalled by the service I got! I felt I was immediately interrogated by the woman I spoke to. Essentially given the 3rd degree on matters I considered to be very personal to my husband and I. In regards to the viability of our financial status and the merit of our intentions etc. The majority of my complaint lies in her manner...less so in her line of questioning...although the invasive style of her questions did cross a line for me into what I considered to be rude and intrusive and lacking of respect! Instead of being treated with dignity and respect I felt I was treated as some kind of criminal who was trying to get one over! Unbelievable!!! I will not be using this company in the future! Not even one ounce was taken up in any personal interest for myself and my husband's needs, who we are or what we may be looking for etc. In other words no customer service! I just felt treated like a number! Critiqued solely on the basis of how much money I could slap down on the table today! Like if I had the pounds available this minute then I would get good service and be treated with respect but if I'm simply at the inquiry stage and in the process of getting the funds then they didn't want anything to do with us. We are just a waste of time! I have gotten such better treatment and service from other companies around town...thankfully! May I remind you in the end we are all human beings who deserve to be treated with respect and dignity no matter how we look..how we are dressed...what kind of car we drive or how many quid we can put on the table this instant!
Good afternoon Cristiana, We’re sorry you have felt the need to take time from your day to get in touch and we are deeply sorry that your experience wasn’t one anyone would expect. To ensure that every customer is fully informed in relation to any decisions they make during such a big process and transaction we aim to be as through as we can with regards to the advice we offer and service we provide. All the questions we ask and sometimes more help us provide a better service that is tailored to your needs. Like many agents we advise that having a mortgage agreement in place will put you in a much better position and get offers accepted quicker. We also ask if customers would like to be kept updated with any other suitable properties and if so we ask questions to help find your ideal property. In this instance we are sorry if you felt uncomfortable. I cannot imagine being made to feel this way and it is most certainly not something we would make a habit of. We want every customer to have the very best experience with us and as such we hope you accept our sincerest apologies and reassurance that this is not a regular and occurrence and most certainly will not happen again.
1/5
I have never found such unprofessionalism in a company. I have made them aware of my clients traveling plans to get to the property for the viewing which was arranged prior to the day and Loveitts confirmed the next available appointment was 5:30. Only a few hours before I wanted to call to confirm they will also be attending. (Bear in mind this should be the other way round)....and another member of staff stated an offer was accepted earlier in the morning. My client had travelled 3hrs to Coventry for them to say to her it was state the property was sold last week. I believe a company should be run by good ethics and morals and this company is far from it. I would not recommend this company to any applicant looking to purchase, buy, rent.
Ruth, Unfortunately the property sold in the morning of the day of the viewing (not the week before as stated above) and we received all relevant documents from the buyer who we had agreed the sale to at mid-day (mortgage agreement, id etc.). We were indeed in the process of calling all six viewings that we had booked for later that day to cancel (as instructed by the seller) when the client called in. This was before mid-day and the viewing wasn’t booked until 5:15pm. We do try to give all buyer as much notice as possible when this occurs. We had taken instruction from the seller, our client, therefore- as per the conversation we would have had- we once again apologise for any inconvenience this may have caused.
1/5
I rent an apartment for 6 month through loveitts. Each employee tell different rules and regulation. They are highly unprofessional. I hire a moving company, they left a small plastic wrap in the kitchen sink. they are keep changing statement and they did not did inspection in our presence.The picture show the water stain in mirror and they took 100 pound out of my deposit.
Mr Shahid, I am disappointed to read your comments but would like to clarify the following. We are an experienced property agent and we are consistent in our advice. We perform final inspections when a property is vacated so that there are no belongings left that will interfere with the check we conduct. This is completed by comparing the property at move in. The property overall was unclean, the kitchen and bathroom dirty and contractors were needed to professionally clean the apartment.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Loveitts is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Tell us what you need and up to 3 trusted local agents will be in touch.
Coventry has the most, with 610 reviews rated 4.2 out of 5, followed by Leamington Spa with 511.
The three Loveitts offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales.