Trusted Agent profile

loc8me estate agents in Loughborough, Nottingham and Durham

4.1

★★★★★ Great

1,151 reviews across 3 offices and 2 platforms

loc8me has three offices, in Loughborough, Nottingham and Durham. Together they have 1,151 reviews on two platforms, rated 4.1 out of 5 overall.

Google logo

3.7 / 5

457

Reviews on Google

All 3 offices

Trustpilot logo

694

Reviews on Trustpilot

Business-wide

Our offices

loc8me's three offices, most reviewed first. Each has its own page.

Latest reviews from every loc8me office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Christian was excellent

Rating only, no written review.

Ross · 10 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Hi Ross, Thank you for your great review, we hope you to continue enjoying christians service throughout the year!Kind regards, loc8me

5/5

Trustpilot

I rent my house in Nottingham via…

I rent my house in Nottingham via loc8me. I have dealt with Christian who is quick and efficient to deal with my requests and has answered any questions I have very promptly! Would recommend. Thanks Christian

A · 10 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Hey, Thank you for your kind words and recognising the expertise of our staff, we hope you enjoy your stay with us this year!Kind regards, loc8me

5/5

Trustpilot

As a contractor working in the student…

As a contractor working in the student rental sector I have worked with so many people but find Christian Oakley very professional he is always easy to communicate with and always tries his best to sort any issue out.

Anthony · 10 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Thank you for taking the time to leave your review, Anthony! We're delighted to hear that you enjoy working along side us, we are delighted to hear you have had a positive experience with Christian. Your feedback has been passed on to the Nottingham team and Christian. Kind regards, loc8me

5/5

Trustpilot

Christian showed me around several…

Christian showed me around several properties today, he was extremely professional and very friendly, one of the best letting agents I have come across. Thank you Christian!!

Alegria · 10 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Thank you for taking the time to leave your review! We are delighted to hear you have had a positive experience with Christian. Your feedback has been passed on to the Nottingham team and Christian.Kind regards, loc8me

5/5

Trustpilot

5 star service from Cavan Johnston

I’ve had the pleasure of dealing with Cavan for a while now and find him highly competent and knowledgeable in his field. His excellent communication and prompt responses to any queries make the entire process a breeze. Five-star service from Cavan at Loc8me!

Martin · 10 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Thank you for taking the time to leave your review, Martin! We are delighted to hear you have had a positive experience with Cavan. Your feedback has been passed on to the Nottingham team and Cav! Kind regards, loc8me

5/5

Trustpilot

Loc8me Nottingham 5*

Working as a contractor for Loc8me has been a fantastic experience. The organisation of the company is second to none. Every job sheet has all the information required to ensure a smooth operation of the job.I've personally been working with Cavan Johnston from the Nottingham branch and he's been a pleasure to work with he's a massive credit to the company. Thankyou all for a great experience.Rhys BoothThe Property Check

The · 9 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Hi Rhys, Thank you for your kind feedback! We are delighted to hear that you enjoy working along side us and equally glad to hear you had such a positive impression from Cavan, we will let him know!Kind regards, loc8me

5/5

Trustpilot

Great company to work with

Great company to work with, I tend to deal with Ernest in particular. He always responds quickly and is a great help!

M · 9 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Hi there,Thank you for your kind feedback! We are delighted to hear that you enjoy working along side us and will deliver the positive feedback to Ernest.Many thanks,loc8me Team🍊

5/5

Trustpilot

Very good estate agents

Amy from Loc8me is very nice, responds fast to messages and provides useful information on tenancy agreements etc.

Jack · 8 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Hi Jack,Thank you for leaving a review! It is great that you have received a positive impression of loc8me as we assist with your house hunting.We have passed your feedback to Amy.Many thanks,loc8me Team🍊

5/5

Trustpilot

Good customer service

Eve was so lovely and helpful throughout the process. No complaints! :)

Marie · 8 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Thank you for your feedback Marie, this will be passed on to our team. We are glad to hear you had such a positive impression from Eve!Kind regards, loc8me

5/5

Trustpilot

Helpful staff

Went into the estate agents in person to ask a few questions about a tenancy, eve was very helpful and friendly

Tobi · 8 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Hi Tobi,We are glad to hear that you had a positive experience with Eve and that she was able to answer any questions you had - if you need anything else you know where we are!🧡Many thanks,loc8me Team

5/5

Trustpilot

Such a lovely letting agent

Such a lovely letting agent! Aisha made us feel so welcome and provided us with an abundance of information. So so happy with our viewing today and look forward to our new home in Leeds :)

Amelia · 8 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Hi Amelia,Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with loc8me Leeds, and we hope you enjoy the rest of your time with us in your new home🧡Many thanks,loc8me Team

5/5

Trustpilot

Aisha was super helpful with our…

Aisha from the Leeds branch was super helpful with our viewings. Very professional and honest. And she was very friendly and sincere.

Elisha · 8 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Hi Elisha,Thank you for taking the time to leave a review. We are extremely pleased to hear you enjoyed your viewing experience with Aisha! The positive feedback has been sent to the Leeds branch. Thank you,loc8me Team🍊

5/5

Trustpilot

Excellent services

Excellent service all staff is very professional and efficient. we strongly recommend,

Tariq · 8 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Hi Tariq,Thank you for your positive review! We have passed this on to the team and will continue to provide a professional and efficient service.Thank you,loc8me Team🍊

5/5

Trustpilot

Excellent Service…

I had a fantastic experience working with Loc8me, who helped me find the perfect house share. The staff were very professional, friendly, and highly responsive, especially Amy. They took the time to understand my needs and preferences, showing me several rooms that matched my criteria.Amy, one of the letting agents, showed me around the area I booked for viewing. Her excellent customer service made finding a house share a smooth and enjoyable experience. I highly recommend loc8me to anyone looking for a property!

Diane · 7 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Hi Diane, Thank you for taking the time to share your experience with the team! We are delighted that Amy has made such a positive impression during your viewings, we will relay this information on to her.Kind regards, loc8me

5/5

Trustpilot

Freya was amazing <3

Excellent customer service. When I had questions, Freya would immediately help and was so polite :)Made what I thought would be a stressful situation but was actually a relaxing and simple experience

Isobel · 7 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Hey Isobel, We want to thank you for leaving your review, your feedback will be passed onto the team! Kind regards, loc8me

5/5

Trustpilot

Fast & Easy

Freya was very helpful, supportive and answered all my questions. She made the entire process very easy and quick. Her replies were fast and she was always available to speak on the phone or message through WhatsApp regarding my stay. Thank you very much.

Mateen · 7 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Hi Mateen,Thank you for leaving such kind words, we will let Freya know you have left this review!Kind regards, loc8me

5/5

Trustpilot

Had a request reference parking issue…

Had a request reference parking issue which needed to be addressed..Fern was prompt in getting back to me with a potential solution.

MICK · 7 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Hi Mick, Thank you for taking the time to leave the review. We are delighted to hear that Fern resolved your issue quickly; we have passed on your feedback to her!Kind regards, loc8me

5/5

Trustpilot

I like the apartment

I like the apartment, all rooms and amenties are good. I would like to know about the contract time.

Shreya · 7 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Hi Shreya,Thank you for the positive feedback on our properties! If you have any further queries or questions please contact the relevant branch directly and we will be more than happy to help🧡

5/5

Trustpilot

I'm a contractor & work closely with…

I'm a contractor & work closely with cav at loc8me & my experience has always been 10/10 easy to work with everything gets sorted asap never had any problems. Always friendly & do what they say always. Highly recommend.

Rick · 7 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Hi Rick, Thank you for your kind feedback! We are delighted to hear that you enjoy working along side us.Kind regards, loc8me

1/5

Trustpilot

Hidden fees, rip off and court threats

This loc8me.co.uk is a rip off to those the rent there rooms. I rented a room with the intentions to stay in the property for a year or more, a single room which was £458.38. I move in 2nd March '24, April increasement, the following more the added £75. The next month l was informed to vacate the room with court theaten. I left before the time and the withheld my deposit. RIP OFF is the others of the day with the letting agency. I am going to seek help to get my deposit back. St James Road LE2The loc.8me provided nothing in the property for a month l had to clean my room with brush, very dirty leting agency, there maintains was zero. Toilet was leaking, the loc8me was hell. The don't bother about the people that the let they property all the care for was profit.

Ugo · 7 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Hi Ugo,Thank you for bringing your concerns to our attention. We sincerely apologise for the negative experiences you have described. We take all feedback seriously and are committed to addressing any issues to improve our service.Once again, we apologise for any inconvenience caused and thank you for your feedback.

5/5

Trustpilot

Good communication and fast response

There is good communication, they give us regular notice for inspection and maintenance visits. They provide support and reply to messages fast. There are also different departments available if you need more specific help, so they have a good network of staff.

Dan-Ling · 7 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Thank you Dan-Ling for your review! We are pleased to hear you're happy with our service and the feedback will be passed onto the Bath team directly.Kind regards, loc8me

5/5

Trustpilot

Professional service

Everyone involved in helping find a student accom has been very helpful and professional throughout, especially Freya. Thank you

Dom · 7 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Hey Dom,We are pleased to hear you are satisfied with our service; we will let Freya know the feedback you have left!Kind regards, loc8me

5/5

Trustpilot

Amy was great!

Both me and a friend have been looking for accommodation in Nottingham, and Amy from Loc8te me has been exceptionally helpful even when we have been a little difficult. Professional service all round with great communication throughout the whole service. Thanks Amy!

Ben · 7 June 2024 · loc8me Nottingham

Agent replied · 24 August 2024

Thank you for your feedback Ben, this will be passed on to our team. We are glad to hear you had such a positive impression from Amy, we will let her know!Kind regards,loc8me

1/5

Trustpilot

Save yourself from hell and don’t choose Loc8me.

The theory that if you gave a bunch of monkeys type writers they’d eventually write the complete works of Shakespeare is simply not true, because if you gave a bunch of monkeys type writers you’d end up with Loc8me. The staff were not pleasant at all, the nicest people we had to deal with were the third party rat exterminator and the 19 year old fire alarm man who clearly didn’t want to be there. Loc8me didn’t do any maintenance when we requested it, taking over a month to change a lightbulb. We had a massive rat problem at the property which loc8me was extremely slow at dealing with meaning we lived with rats in our walls for several months. Loc8me told us they would not provide us with a bin… because the rats in our walls were considered a non emergency. It took pictures of a half decomposed half seagull eaten dead rat to convince them otherwise. Furthermore I was repeatedly threatened with legal action over missing fees, which were not missing… I had paid my fees upfront since I’m an international student. Loc8me kept saying I was skipping payments since I wasn’t paying monthly and started threatening me with legal action against me and my guarantor, which I don’t have, because I already paid upfront. They ignored all my emails that I sent regarding the situation and even blatantly ignored the WhatsApp message I sent to our representative, I saw that the message had been viewed, they just simply didn’t care to respond and continued with the threats of legal action. It was only after a very heated message that they finally called me to sort the situation out and revealed that they had my proof of payment the whole time. So they were threatening me with legal action for no reason… Dante was most likely thinking of Loc8me when he wrote Inferno, because Loc8me definitely takes up the first 5 rings of hell. Don’t choose Loc8me.

Consumer · 7 June 2024 · loc8me Nottingham

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Questions about loc8me

Which loc8me office has the most reviews?

Loughborough has the most, with 822 reviews rated 3.9 out of 5, followed by Nottingham with 752.

Where are the loc8me offices?

The three loc8me offices, by town:

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