5/5
GoogleRating only, no written review.
Trusted Agent profile
Lioncourt Homes Ltd estate agents in Shrewsbury, Coventry, Newcastle Under Lyme and 2 more
★★★★★
93 reviews across 5 offices and 2 platforms
Lioncourt Homes Ltd has five offices, in Shrewsbury, Coventry, Newcastle Under Lyme, Stoke-On-Trent and Telford. Together they have 93 reviews on two platforms, rated 4.4 out of 5 overall.
42
Reviews on Google
All 5 offices
51
Reviews on Trustpilot
Business-wide
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Our offices
Lioncourt Homes Ltd's five offices, most reviewed first. Each has its own page.
- Lioncourt Homes Ltd ShrewsburyThrower Road, SY2 6RH90 reviews · 41 on Google (4.2)5 in the last 90 days
- Lioncourt Homes Ltd CoventryBinley Woods, CV3 2AX50 reviews · 1 on Google (4.0)3 in the last 90 days
- Lioncourt Homes Ltd Newcastle Under LymeClayton Road, ST5 4AF49 reviews · 0 on Google2 in the last 90 days
- Lioncourt Homes Ltd Stoke-On-TrentQueens Road, ST4 7LQ49 reviews · 0 on Google3 in the last 90 days
- Lioncourt Homes Ltd TelfordGatcombe Way, Priorslee, Telford, TF2 9GZ0 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Lioncourt Homes Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google4/5
GoogleRating only, no written review.
3/5
TrustpilotLioncourt's ongoing impact on Hempsted Village, Gloucester
As a neighbour of the Lioncourt site on Hempsted Lane Gloucester, I would take issue with their environmental standards, having recently cleared a brownfield site to repurpose it for housing. It's an ex-MOD site, with polluted land and has previously flooded due to it's proximity to the River Severn. Yet still it was given permission to build 70+ properties. A circular was sent to say they were going to clear the site apart from protected trees. They removed ALL the perimeter trees or cut them down to 2-3m. Why?10m high screening trees, all cut, so all my neighbours have lost noise, light and dust screening. Birds and other animals have needlessly lost habitat. To me this seems to be environmental hooliganism, unchecked by the local council?. I welcome their comments and mitigation to re-instate the environment as was. These trees will take a generation to replace, but seems that is of little interest. My property has been devalued for sure along with many neighbours.11/11/23 The road outside the entrance to the site on Hempsted lane was closed on the 30th October 2023 with a one way system in place, making residents take a 1 mile+ detour through the village. This is a major inconvenience and works are only due to finish after 6 weeks on the 8th December. The Police would do well catching cars ignoring the no entry signs and driving down to the roundabout.25/11/23 The road from the roundabout is now completely closed. There is little sign of works but huge disruption to the whole of Hempsted Village i.e. thousands of people and hundreds of drivers. The local developer claims to be considerate but closing the main access to a village is unacceptable. If there is a fire, emergency services will not be able to pass the width restriction at the top of the village, which I don't think is safe or should have been approved by Gloucester Council. The road should never have been completely blocked at any time.08/12/23 On the day the road closure was due to be lifted it is instead EXTENDED to the 22/12/23 with no warning, no flyer to neighbours. Seems the Builder can DO WHAT THEY LIKE with no consideration for the disruption to THOUSANDS OF RESIDENTS!15/3/24 I did receive an e-mail from Lioncourt regarding the above sent by the site PM, which was unexpected but welcomed, explaining many of the issues, most of which seem due to other services that were beyond their control. Thank you for that. I have adjusted my review to reflect the response and concern. It is good to see a local contractor that does take the time and appears to care. I hope this will continue and the road will be re-instated as it was or better once works are complete.
1/5
TrustpilotAvoid Lioncourt at all costs
Avoid Lioncourt at all costs. Moved into new property just over 2 years ago all seemed fine. Then after 6 months all the problems started. First of all water poring under glass panel around the bath and found out bath had only 2 legs actually touching the floor seal had gone from movement of bath. Then after a bit of rain the garden just floods kills all grass and doesn’t soak away for weeks and weeks on end. French drain put in and re turfed and hasn’t made a blind bit of difference. Still floods after tiniest bit of rain. Then half the radiators packed up through the winter Lioncourt were not willing to come out and fix. Then the main issue is every time shower is used water is getting in behind tiles and grout. Black mould under the whole length of the bath, plasterboard between bathroom and spare room is soaking wet with black mould in spare room also. Carpets damp floors damp and ceiling on ground floor is now getting damp. It’s obviously been leaking since I moved in and now they won’t do anything to help. Don’t answer my phone calls hardly reply to emails. They’re a complete bunch of cowboys. Do not buy from these developers you will have constant issues and they don’t want to know.
1/5
TrustpilotAvoid at all costs!!!!
Awful company, we have unfinished fencing around a balancing pond, for over a year (meant to protect the children living in our Cul-de-sac) our garden is appalling with no proper preparation of the soil before laying turf, onto clay soil full of stones and rubble, so be subsequently no longer have a lawn, but apparently that's our fault... even though virtually every single property has had the same issues and the gardens flood!The receptionist Karen, is useless, and never returns calls, always promising to be in contact but never calls back with a solution. The company they employ to do the maintenance, Ground Solutions, have no solutions at all! we hardly ever see them, there's weeds everywhere and they always leave a mess behind, particularly all over the cars, but they threaten us if someone drives on the grass.. I'm not sure what we are paying for there! We had mould, floods and blockages all in the first month, and a poorly ventilated loft with mould. The walls in the house are made of cardboard, I literally can't hang anything heavy on them. Honestly, I would avoid them at all costs if you can, I'm currently looking at my options to get the garden fixed, as they clearly have no intention of fixing their mess. Many other homeowners and tenants are having the same problems as us aswel, it's a disgrace tbh!
3/5
GoogleRating only, no written review.
1/5
GoogleShocking service. Moved in 5 years ago, have recently had electrical issues and had an electrician out. Fuseboard had nearly set on fire due to loose connections. According to the electrical company who fitted it, connections can get loose after a while to which lioncourt homes have failed to even offer to pay for a new one. Was so close to losing my house due to shocking worksmanship and poor customer service. Will be seeking legal adviceNegativeQuality
1/5
GoogleHomes are finished to a very poor standard and the customer care team are the most unhelpful people I’ve ever had to deal with. Paul Newton (customer care manager) has been very condescending and rude towards me and my partner and has fobbed us off at every opportunity so that he can go back to procrastinating in his car for hours at a time.NegativeQuality
1/5
GoogleGood luck getting any of your snags done, especially if you only buy one of the 'cheap' houses, rather than a big detached one. You will be treated lesser. They will just blame you for their poor workmanship, after promising to complete work for nearly a year. The Customer Care Manager thinks it's acceptable to shout, storm off and slam your front door if you DARE ask to go higher with a complaint. Although taking it further is clearly pointless too, as still nothing will be done..NegativeQuality, Professionalism
1/5
TrustpilotHouse a health hazard!
We tonight had to move our daughter out of her bedroom as she's struggling to breathe because of mould festering on her ceiling. This is apparently caused because our chimney hasn't been flaunched. Water is coming through the chimney into the loft, wetting our roof joists, soaking insulation and then coming through her ceiling. Who knows how close it's getting to electrics. It's also going down side of house by dormer into ceiling on middle floor below. The damp conditions, aided by wet insulation is breeding mould. The same is happening on the other side of the house in my son's bedroom, also below a chimney. We raised the issue weeks ago and still haven't got any confirmation when this will be resolved or how damage is going to be addressed. Can't get hold of a complaints procedure (customer service picking and choosing what questions they answer) and directiors haven't acknowledged any emails at all. Lioncourt just palm issue off on contractors, sending passive emails with no sense of urgency. We bought a new house to avoid breathing issues (some family have asthma worsened in old properties). Will probably need to move son out of his room soon too. House is only 3 years old and previous owners experienced leak in same place that clearly wasn't dealt with properly. Yet roofers identified lack of flaunching in 30 secs of inspection this time. The leak will have been there from inception but became more apparent after very cold spell and lots of rain Several other neighbors with same or similar issues. Not sure how site manager ever signed these properties off. Definitely not 5 star house builders. Lots of other issues, from plumbing to garages boarded with cardboard but I draw the line at my house not being waterproof, potentially rotten roof joists, loft full of mould, water near electrics and my children not being able to sleep in their own beds. This is all in an executive house. Buyers beware! Owned previous homes built by wimpey and bovis and never ever felt the need to write a review like this and those houses were a fraction of the price! They'll possibly respond to this giving the impression they're dealing with it. Absolutely not fast enough Lioncourt! All it's done for the past 6 weeks is rain and get worse and we still have no idea when it's getting fixed, which is going to be a huge inconvenience in itself.
5/5
TrustpilotWe bought our home from Lioncourt 6…
We bought our home from Lioncourt 6 years ago, and have been very impressed. They were very helpful before and after we bought our house. But a recent issue showed how much they go above and beyond ! We had a faulty power socket that tripped the circuit and although they had no obligation to do anything (6 years after building the property) they sent out their customer service manager (a qualified electrician) to change it free of charge,
5/5
GoogleRating only, no written review.
1/5
GoogleAvoid where possible! If you do get 'snagged' into a purchase make sure you read the fine points in the transfer deeds and contracts and question everything that is not clear. We did and it saved us big time.NegativeProfessionalism
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleLovely houses built to a high standard. The show homes are beautiful and the staff were very helpful and friendly.
5/5
GoogleRating only, no written review.
1/5
GoogleThese are far from 5 star builders! I have over 200 photos and videos that will shortly be appearing on youtube. Bill so far to correct the issues is in excess of £4500. Every room in the house has had to be repaired.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Lioncourt Homes Ltd
Which Lioncourt Homes Ltd office has the most reviews?
Shrewsbury has the most, with 90 reviews rated 4.3 out of 5, followed by Coventry with 50.
Where are the Lioncourt Homes Ltd offices?
The five Lioncourt Homes Ltd offices, by town:
- Coventry: Binley Woods, Coventry, CV3 2AX
- Newcastle Under Lyme: Clayton Road, Newcastle Under Lyme, ST5 4AF
- Shrewsbury: Thrower Road, Shrewsbury, SY2 6RH
- Stoke-On-Trent: Queens Road, Stoke-On-Trent, ST4 7LQ
- Telford: Gatcombe Way, Priorslee, Telford, TF2 9GZ
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