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Lioncourt Homes Ltd reviews in Shrewsbury, Coventry, Newcastle Under Lyme and 2 more

4.3

★★★★★ Great

92 reviews across 5 offices and 2 platforms

Lioncourt Homes Ltd has five offices, in Shrewsbury, Coventry, Newcastle Under Lyme, Stoke-On-Trent and Telford. Together they have 92 reviews on two platforms, rated 4.3 out of 5 overall.

Google logo

4.2 / 5

42

Reviews on Google

All 5 offices

Trustpilot logo

50

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Our offices

Lioncourt Homes Ltd's five offices, most reviewed first. Each has its own page.

Latest reviews from every Lioncourt Homes Ltd office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Excellent Experience Buying Our New Home ⭐

We had an excellent experience buying our new home with Lioncourt Homes, The Croft, Keresley. Although the buying process was a little rushed, the solicitors working on our behalf made sure everything was in order and progressed smoothly. It's been two months since we moved in and we are very happy. Alice and Jack were extremely helpful throughout the process. They were always happy to answer our questions, provide all the required information, and take the time to give us a detailed demonstration of the house and its features. After visiting and reviewing many new-build homes, we finally decided on Lioncourt Homes. From our very first visit, Alice gave us a great tour and clearly explained the pricing, specifications, and what was included with the property. We felt that the build quality was noticeably better compared with many of the other new-build homes we had visited. Overall, we are very happy with our decision and the experience we had with Lioncourt Homes. A big thank you to Alice and Jack for making the process easier and for being so helpful and supportive throughout. We would definitely recommend Lioncourt Homes to anyone looking for a new home.

Customer · 4 September 2026 · Lioncourt Homes Ltd Shrewsbury

5/5

Trustpilot

Blossom,The Croft

We’ve been living in our Blossom house at The Croft, Kerseley for just over a month now, and we’re really pleased with our new home. We love the layout and overall finish, and it’s been a great place to settle into. A special mention to Alice and Jack, who were fantastic throughout the buying process and made everything feel smooth and straightforward. We’d also like to thank George for being so helpful and responsive whenever we’ve needed anything after moving in, including promptly helping to fix any snags quickly and efficiently. Overall, we’ve had a really positive experience and are very happy with our Blossom home. We’re looking forward to making many happy memories here.

Pheba · 21 August 2026 · Lioncourt Homes Ltd Coventry

Agent replied · 24 September 2026

Thank you so much for taking the time to leave such a wonderful review. We are absolutely delighted to hear that you are enjoying your new Blossom home at The Croft and that your first month has been such a positive experience. It's fantastic to know that you love the layout and finish of your new home and are settling in so well. Alice, Jack and George will be especially pleased to receive your kind comments. We pride ourselves on providing excellent customer service from reservation through to aftercare, so it's great to hear that the team helped make your journey smooth and straightforward, and that any post-move queries and snags were dealt with quickly and efficiently. Thank you again for your feedback. It means a great deal to the whole team, and we are delighted to have been part of your homebuying journey. We wish you many happy years and wonderful memories in your new Blossom home.

1/5

Google

Went to this site and found houses to be very poor quality definitely would not buy from these cowboys

Jeetley · 12 August 2026 · Lioncourt Homes Ltd Shrewsbury

Agent replied · 12 October 2026

We’re sorry to hear this was your impression. We take feedback about the quality of our homes seriously, so please send details of the development and any specific concerns to getintouch@lioncourthomes.com for our team to review.

1/5

Trustpilot

A Latent Construction Defect and a Disappointing Response

I chose Lioncourt because of its reputation as a five-star housebuilder, so I expected the quality of workmanship and customer care to reflect that standard. Unfortunately, my experience has been very different. Recently, we used the upstairs bath as a bath for the first time since moving into our home. This bathroom has only ever been used occasionally as a guest shower, and the bath itself had never previously been filled. I even provided photographs showing the bath and its fittings were still in almost new condition. As soon as the bath was used, a major leak occurred. Water poured through the ceiling into the downstairs bathroom, damaging the ceiling, paintwork, light fittings and extractor fan. After investigating, it became clear that the bath waste/overflow connection had not been installed correctly during construction. This was not damage caused by wear and tear or misuse, it was a latent installation defect that had existed since the property was built and only became apparent when that part of the drainage system was used for the first time. I contacted Lioncourt, not because I was unaware that the developer warranty had expired, but because I believed a five-star housebuilder would take responsibility for a proven construction defect. Instead, I was simply told to contact my home insurer because the warranty had expired. I replied explaining the distinction between a warranty claim and a construction defect, asked what their decision was based on, and requested an explanation as to why they considered an incorrectly installed drainage connection to be entirely my responsibility. That email was ignored. I appreciate that warranties have time limits. However, I was disappointed that Lioncourt chose not to engage with the facts of the case or even respond to reasonable questions about a clearly defective installation. Based on my experience, I would strongly encourage prospective buyers to carry out a thorough inspection of all installations before the developer warranty expires, even those that may not have been fully used, because defects may only become apparent later, and in my experience, the response may simply be to refer you to your insurer.

Wasim · 3 August 2026 · Lioncourt Homes Ltd Coventry

Agent replied · 24 September 2026

Thank you for taking the time to share your feedback. We’re sorry to hear about the leak and the damage caused. As the property is now more than two years outside the Lioncourt Homes warranty period, we’re unable to investigate or undertake the repairs. The warranty provides a defined period in which defects can be reported and assessed. As previously advised, any repairs and associated damage will need to be addressed through your home insurer, who will be best placed to assess the damage and advise on the next steps.

5/5

Google

Interesting and practically designed houses which are built to a high standard. Very little remedial work needed and carried out quickly. The site has been landscaped with due regard to wildlife and maintained.

Glyn · 12 July 2026 · Lioncourt Homes Ltd Shrewsbury

Agent replied · 12 October 2026

Thank you for your positive review. We really appreciate you taking the time to share your feedback.

1/5

Trustpilot

Absolutely disgusting that you’re…

Absolutely disgusting that you’re taking a couple to court for beautifying the area that you promised but neglected to do. Everyone should think twice about buying one of your builds - that seem to also generate negative build-quality reviews also. Cowboys and conmen. 🤬

Lorraine · 3 July 2026 · Lioncourt Homes Ltd Coventry

Agent replied · 24 September 2026

Thank you for your feedback. We take all comments seriously and are sorry to read of your concerns. However, we are not aware of the court case you have referenced and, as your review does not provide specific details, we are unable to investigate the matter further at this stage. We would welcome the opportunity to understand the situation and address any concerns you may have. Please contact us at getintouch@lioncourthomes.com with further information, including any relevant details, so that we can look into this matter thoroughly.

5/5

Trustpilot

Wonderful Buying Experience

We moved to The Croft two months ago, and the whole process was incredibly smooth thanks to Alice and Jack. They were both extremely helpful throughout, liaising with all parties involved to ensure we completed on time. Since moving into our new home, the team has continued to provide excellent aftercare support. We looked at a lot of new homes in the area, and we're so glad we chose a Lioncourt Home. We couldn't be happier with our experience and would highly recommend them.

Heather · 17 June 2026 · Lioncourt Homes Ltd Coventry

Agent replied · 24 September 2026

Thank you for your wonderful review. We're delighted to hear that Alice and Jack made your home-buying journey at The Croft such a smooth experience. It's also great to know you've been pleased with the support from our aftercare team since moving in. Thank you for choosing a Lioncourt Home and for your recommendation. We wish you many happy years in your new home.

5/5

Google

Simply outstanding, from start to finish our questions were answered quickly & professionally. As first time buyers we were naturally quite nervous but Natalie, Paul & Ben put all our worries at ease. Now we’ve been moved in for close to 2 weeks and almost all of our snags have been addressed already (of which there was only a tiny amount and almost all cosmetic!) I wouldn’t hesitate to buy from lioncourt again, especially at the Green? It’s such a lovely development. Thanks again to the whole Lioncourt team.

Harvey · 12 April 2026 · Lioncourt Homes Ltd Shrewsbury

Agent replied · 12 October 2026

What a wonderful review, thank you. We’re so pleased Natalie, Paul and Ben helped make your first homebuying experience a reassuring one, and that you’re settling in well at The Green. We’ll make sure your kind comments are shared with the team.

5/5

Google

I purchased a house at the green and I couldn’t be happier! I love my new home, it is everything and more that I could’ve wanted! I watched it get built from a square on the floor, and every visit I made the house was neatly built and well made. I have only had minor issues which have been sorted straight away from site and customer service. Natalie and Steve made the process of buying and moving in exceptional. I couldn’t recommend them enough! Thank you x

Lauren · 9 April 2026 · Lioncourt Homes Ltd Shrewsbury

Agent replied · 12 October 2026

Thank you so much for your lovely review. We’re delighted to hear how happy you are with your new home at The Green and that Natalie, Steve, our site team and Customer Care made the experience so positive. We’ll be sure to pass on your kind words, and we wish you every happiness in your new home.

5/5

Trustpilot

Excellent experience

We had a great experience viewing the show home at The Croft. The lovely Alice was extremely helpful and made the whole experience very pleasant. We are still considering our future plans regarding our next home, but would highly recommend Lioncourt Homes as they certainly build quality homes.

Michele · 2 April 2026 · Lioncourt Homes Ltd Shrewsbury

Agent replied · 24 September 2026

Thank you for your kind review. We're delighted to hear you enjoyed your visit to The Croft. Alice will be pleased to know she helped make your experience so positive. Thank you for your recommendation, and we hope to welcome you back in the future should you decide that a Lioncourt Home is right for you.

5/5

Google

The Green is in an amazing location, small development in a peacefull setting with fields ponds and little orchard, gorgeous. Close to transport links and amenities, we absolutely loved it. The quality of build seemed at a high standard, …

JUSTINE · 2 April 2026 · Lioncourt Homes Ltd Shrewsbury

5/5

Google

Absolutely fab - especially Nat - her attention to detail and knowledge was fab - great service. Lovely homes too but Nat made the whole visit - she’s a ray of sunshine ☀️

Lisa · 2 April 2026 · Lioncourt Homes Ltd Shrewsbury

5/5

Google

It’s a real pleasure working closely with Jas and Hannah at Martley Fields, alongside Nat at The Green. Each of them are a huge asset to the team, consistently going the extra mile to make sure everything runs smoothly. Lioncourt Homes are already a great company to work with, and their team genuinely reflects the high customer service standards they’re known for. Communication is always straightforward, clear, responsive, and proactive - which makes working together easy and enjoyable. Their approach helps ensure the whole process runs seamlessly for everyone involved. The level of customer care is outstanding. The team are always friendly, approachable, and ready to support whenever needed, which makes a meaningful difference throughout the journey. We would confidently recommend purchasing with Lioncourt Homes.

Heather · 2 April 2026 · Lioncourt Homes Ltd Shrewsbury

5/5

Google

I had such a positive experience looking round the houses, they were lovely and I was very impressed with the high standards which shone throughout. I was met by Natalie and she was professional, friendly and had a wealth of knowledge to share. Couldn’t have asked for a better experience and I was very impressed with the service I received from Natalie.

Jess · 2 April 2026 · Lioncourt Homes Ltd Shrewsbury

Agent replied · 12 October 2026

Thank you for sharing your experience. We’re delighted you were impressed with the homes and the service you received, and we’ll be sure to pass your comments on to Natalie and the team.

5/5

Google

Jasmine at Martley fields has been amazing since buying our new home! Nothing is ever too much trouble, she’s really friendly and helpful at all times, making our house purchase as simple as possible and exciting!

Mitchell · 2 April 2026 · Lioncourt Homes Ltd Shrewsbury

5/5

Google

We are looking at newer homes around Worcester and Ledbury. The Green in Rushwick is beautiful and we found the homes to be stylish and well built. A big thank you to Natalie for accomodating our breif stop off and helping us.

D · 2 April 2026 · Lioncourt Homes Ltd Shrewsbury

5/5

Google

Jasmine and Natalie have been nothing but amazing. They’re friendly, efficient and one of the most knowledgeable new homes advisors I’ve ever had the pleasure of meeting. They genuinely cares about their clients - thank you so much Jasmine and Natalie, YOU GUYS ARE THE BEST

Alice · 2 April 2026 · Lioncourt Homes Ltd Shrewsbury

Agent replied · 12 October 2026

Thank you for your positive review. We’ll be sure to pass your kind comments on to Jasmine, Natalie and the wider team.

5/5

Google

My experience purchasing a home through Lioncourt Homes was truly excellent. Throughout the entire process, the team was highly professional and supportive. I would especially like to thank Alice, who was incredibly helpful at every stage. She clearly explained each step I needed to take, guided me through the process, and was always there to support me whenever I had questions. Thanks to Alice, I felt confident and well-informed throughout the journey. The rest of the team was also very understanding and attentive. Everything was handled carefully, and no part of the process was overlooked. Overall, I am very satisfied with their professionalism and customer-focused approach. I would definitely recommend Lioncourt Homes.

Hasan · 2 April 2026 · Lioncourt Homes Ltd Shrewsbury

Agent replied · 12 October 2026

It’s great to hear that you felt supported and well informed throughout your homebuying journey. Alice will be delighted to know how much her guidance helped, and we’ll make sure your kind words are shared with her and the wider team. Thank you for recommending Lioncourt Homes.

5/5

Google

Natalie has been fantastic through the whole buying process!! A real credit to Lioncourt homes

Jodie · 2 April 2026 · Lioncourt Homes Ltd Shrewsbury

Agent replied · 12 October 2026

We’re delighted to hear you’ve had a positive experience. Thank you for sharing your feedback with us.

5/5

Google

Had a lovely experience with lioncourt looking at there 2 developments over in the Worcester area. Jas at the Martley fields and Nat over at the green in rushwick both very helpful when viewing!

Jake · 2 April 2026 · Lioncourt Homes Ltd Shrewsbury

Agent replied · 12 October 2026

Thank you for your kind words and for choosing Lioncourt Homes. We really appreciate your review.

5/5

Trustpilot

Rushwick…

I visited the development in Rushwick as a first time buyer, Natalie was very friendly, and informative. She helped us understand the whole process, and made us feel more at ease about purchasing a home. The show homes are lovely, overall a very positive experience.

Kate · 31 March 2026 · Lioncourt Homes Ltd Shrewsbury

5/5

Google

Lioncourt offer great quality homes with a wide range of styles, something for everyone. Natalie at ‘The Green’ Rushwick was so informative, helpful, friendly and professional during our search for our next home, Thank You Natalie.

Jayne · 26 March 2026 · Lioncourt Homes Ltd Shrewsbury

4/5

Trustpilot

The croft-Keresley

The Croft - Keresley. ASK FOR JACK! Jack is an amazing sales advisor, not only that but a great person. Jack made us feel welcome and at ease throughout our whole experience. Jack was amazing taking the time to show both sides of our families around the plot, sitting down with us to explore the different opportunities we would have as new buyers. It's unfortunate that the other sales advisor failed to meet this attitude and overall led to us falling out of love for the plot.

Amy · 23 March 2026 · Lioncourt Homes Ltd Shrewsbury

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Lioncourt Homes Ltd

Which Lioncourt Homes Ltd office has the most reviews?

Shrewsbury has the most, with 90 reviews rated 4.3 out of 5, followed by Coventry with 50.

Where are the Lioncourt Homes Ltd offices?

The five Lioncourt Homes Ltd offices, by town:

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