Lioncourt Homes Ltd reviews

★★★★★ 5/5

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Wonderful Buying Experience

We moved to The Croft two months ago, and the whole process was incredibly smooth thanks to Alice and Jack. They were both extremely helpful throughout, liaising with all parties involved to ensure we completed on time.

Heather · 17 June 2026

★★★★★ 5/5

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Big shout out to Karen Webley in…

Big shout out to Karen Webley in customer care. We had a fantastic customer journey buying our home with Lioncourt and the standard of finish has been amazing. We have had very few minor snags and the customer service experience has been so good and we can't thank Karen enough for all the help and speedy responses. Nothing has been too much trouble and we can't thank her enough.

Fiona · 21 November 2025

★★★★★ 5/5

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Rushwick…

I visited the development in Rushwick as a first time buyer, Natalie was very friendly, and informative. She helped us understand the whole process, and made us feel more at ease about purchasing a home. The show homes are lovely, overall a very positive experience.

Kate · 31 March 2026

★★★★★ 5/5

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Blossom,The Croft

We’ve been living in our Blossom house at The Croft, Kerseley for just over a month now, and we’re really pleased with our new home. We love the layout and overall finish, and it’s been a great place to settle into.

Pheba · 21 August 2026

★★★★★ 1/5

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Absolutely disgusting that you’re…

Absolutely disgusting that you’re taking a couple to court for beautifying the area that you promised but neglected to do. Everyone should think twice about buying one of your builds - that seem to also generate negative build-quality reviews also. Cowboys and conmen. 🤬

Lorraine · 3 July 2026

★★★★★ 1/5

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A Latent Construction Defect and a Disappointing Response

I chose Lioncourt because of its reputation as a five-star housebuilder, so I expected the quality of workmanship and customer care to reflect that standard. Unfortunately, my experience has been very different.

Wasim · 3 August 2026

★★★★★ 5/5

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Lioncourt Homes Priory Meadows

We have just moved into Lioncourt Homes Priory Meadows. Tracey in Sales has been excellent in making the stressful process of buying and selling a house much more bearable. The house is very well built with really good finishes and was immaculate when we moved in. We have been told to tell them about any snagging and they will fix them immediately. Really good personal customer service and we would thoroughly recommend them.

Carol · 13 February 2025

★★★★★ 5/5

Trustpilot

Lioncourt homes always 👌🏾

As a first-time buyer, I was unsure which developer to choose. Although I had several viewings booked, I decided to visit Lioncourt Homes property first, and from the moment I arrived, the surroundings felt like home. I was warmly welcomed by Alice, who was approachable, professional, and consistently prompt, providing exceptional service throughout the entire process.

Sarah · 31 January 2026

★★★★★ 5/5

Trustpilot

First new home in 25 years

We only moved in at the end of August and for everyone who has moved house in the past, it can be an extremely emotionally and mentally challenging proccess. We started our purchase at Priory Meadows, Hempsted at the begining of July and had moved in by the end of August. If it had not been for the sheer determination and continued persistence of Tracey and Julie (working in the sales office on the site) calling and liasing with Solicitors, Estate agents and Buyers/Sellers, it is doubtful we would have moved. You can not question their committment to their company and to the house buyer. As for the house we purchased, we have only been in for 6/7 weeks. The house seems very well built (it is holding up to the serious rain we have had in the last 4 weeks) and the specification is very high; solar panels, carpets/lino fitted, turf laid, heatpump, an upgraded kitchen with washer/dryer, dish washer, double oven and upgraded showers in the en-suite and bathroom. The site manager, George, has been exceedingly responsive to our 7 day snagging and even extended it a little further. He even had his own snagging list and these items are also being resolved. 7 days is probably not long enough as the first week disappears when you move into a new home but, all our initial snags were resolved with great communication from everyone at Lioncourt. We are now liasing with Customer Care for house issues and they seem to be pretty 'on the ball' too. It will all take time to see if this excellent service continues but, up until now we can not complain. As usual it takes time for the local authority to get round to recognising a new development but, the sales team keep asking them questions and then let us know where we are in the proccess. As with buying any house, It is a considered purchase and the next 2 years will tell us more about Lioncourts committment to its customers but, for now, all seems to be going really well. Keep it up Lioncourt and special thanks to Tracey, Julie, George and Paul (and of course the house building team who have always been very polite and accommodating to new home owners on what is a working building site)

Tim · 13 October 2024

★★★★★ 3/5

Trustpilot

Lioncourt's ongoing impact on Hempsted Village, Gloucester

As a neighbour of the Lioncourt site on Hempsted Lane Gloucester, I would take issue with their environmental standards, having recently cleared a brownfield site to repurpose it for housing. It's an ex-MOD site, with polluted land and has previously flooded due to it's proximity to the River Severn. Yet still it was given permission to build 70+ properties. A circular was sent to say they were going to clear the site apart from protected trees. They removed ALL the perimeter trees or cut them down to 2-3m. Why?10m high screening trees, all cut, so all my neighbours have lost noise, light and dust screening. Birds and other animals have needlessly lost habitat. To me this seems to be environmental hooliganism, unchecked by the local council?. I welcome their comments and mitigation to re-instate the environment as was. These trees will take a generation to replace, but seems that is of little interest. My property has been devalued for sure along with many neighbours.11/11/23 The road outside the entrance to the site on Hempsted lane was closed on the 30th October 2023 with a one way system in place, making residents take a 1 mile+ detour through the village. This is a major inconvenience and works are only due to finish after 6 weeks on the 8th December. The Police would do well catching cars ignoring the no entry signs and driving down to the roundabout.25/11/23 The road from the roundabout is now completely closed. There is little sign of works but huge disruption to the whole of Hempsted Village i.e. thousands of people and hundreds of drivers. The local developer claims to be considerate but closing the main access to a village is unacceptable. If there is a fire, emergency services will not be able to pass the width restriction at the top of the village, which I don't think is safe or should have been approved by Gloucester Council. The road should never have been completely blocked at any time.08/12/23 On the day the road closure was due to be lifted it is instead EXTENDED to the 22/12/23 with no warning, no flyer to neighbours. Seems the Builder can DO WHAT THEY LIKE with no consideration for the disruption to THOUSANDS OF RESIDENTS!15/3/24 I did receive an e-mail from Lioncourt regarding the above sent by the site PM, which was unexpected but welcomed, explaining many of the issues, most of which seem due to other services that were beyond their control. Thank you for that. I have adjusted my review to reflect the response and concern. It is good to see a local contractor that does take the time and appears to care. I hope this will continue and the road will be re-instated as it was or better once works are complete.

Dominic · 15 March 2024

★★★★★ 5/5

Trustpilot

From the moment I stepped into the…

From the moment I stepped into the office at The Green, Natalie was so friendly & welcoming. She is professional & quick to solve any queries I had.

Sharon · 28 November 2025

★★★★★ 5/5

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Fantastic Lioncourt Homes

Purchased a new Lioncourt home in Ironbridge in November 2025. I cannot express how grateful we are to everyone at Lioncourt Homes, for their advice, support and absolutely fabulous service they have provided to us

James · 4 February 2026

★★★★★ 5/5

Trustpilot

Great customer service

Just moved into 3 year old house in Olney and needed to contact Lioncourt re adding a small extension and sourcing flooring and tiles used. Karen has been most helpful in providing the information we needed, responding quickly to any questions we asked. Build quality is good and fixtures and fittings are high quality. Highly recommended!

Elizabeth · 5 December 2024

★★★★★ 5/5

Trustpilot

Fantastic Homes, Quality Builders

We purchased our home on the Malvhina Court Development back in 2020. We were impressed by the quality of the build and the design of the house.We had a brilliant customer journey throughout the purchasing process. Everyone was supportive and very efficient. We recently visited the new site in Hempstead and were equally impressed with the quality of homes there and the sales staff were very helpful. Happy customers - Lioncourt deserve our 5 stars!

Rachel · 12 October 2024

★★★★★ 5/5

Trustpilot

A stressful time made easier by the sales negotiators

It was a big move for us after being in our previous house for 48 years. We came and visited loin court not sure if it was what we wanted .After a few visits we knew it was what we wanted . Jack showed us around ,every time we had a question he answered it with great knowledge and professionalism .Also lovely Natalie explained everything nothing was too much trouble for either of them . From 1 st visit to help with the choosing of the decor and appliances they both made the transition pleasant . Even the after care from Natalie as been helpful.Thank you both

Customer · 29 July 2025

★★★★★ 5/5

Trustpilot

The Green, Rushwick

I couldn’t be more excited to move into my new home on the Lioncourt estate in Rushwick. The whole experience has been exceptional. I got an instant feeling from my first visit, and knew I wanted to purchase a house on the estate! I was really impressed with the build quality and fell in love with the open plan design of the poplar 2 bedroom home.

Helen · 30 November 2025

★★★★★ 1/5

Trustpilot

House a health hazard!

We tonight had to move our daughter out of her bedroom as she's struggling to breathe because of mould festering on her ceiling. This is apparently caused because our chimney hasn't been flaunched. Water is coming through the chimney into the loft, wetting our roof joists, soaking insulation and then coming through her ceiling. Who knows how close it's getting to electrics. It's also going down side of house by dormer into ceiling on middle floor below. The damp conditions, aided by wet insulation is breeding mould. The same is happening on the other side of the house in my son's bedroom, also below a chimney. We raised the issue weeks ago and still haven't got any confirmation when this will be resolved or how damage is going to be addressed. Can't get hold of a complaints procedure (customer service picking and choosing what questions they answer) and directiors haven't acknowledged any emails at all. Lioncourt just palm issue off on contractors, sending passive emails with no sense of urgency. We bought a new house to avoid breathing issues (some family have asthma worsened in old properties). Will probably need to move son out of his room soon too. House is only 3 years old and previous owners experienced leak in same place that clearly wasn't dealt with properly. Yet roofers identified lack of flaunching in 30 secs of inspection this time. The leak will have been there from inception but became more apparent after very cold spell and lots of rain Several other neighbors with same or similar issues. Not sure how site manager ever signed these properties off. Definitely not 5 star house builders. Lots of other issues, from plumbing to garages boarded with cardboard but I draw the line at my house not being waterproof, potentially rotten roof joists, loft full of mould, water near electrics and my children not being able to sleep in their own beds. This is all in an executive house. Buyers beware! Owned previous homes built by wimpey and bovis and never ever felt the need to write a review like this and those houses were a fraction of the price! They'll possibly respond to this giving the impression they're dealing with it. Absolutely not fast enough Lioncourt! All it's done for the past 6 weeks is rain and get worse and we still have no idea when it's getting fixed, which is going to be a huge inconvenience in itself.

Gill · 16 January 2023

★★★★★ 5/5

Trustpilot

High quality and service

Bought our new build from Lioncourt five years ago. They were prompt on the snagging, not that much needed to be done because it’s built to a good standard. They were recently very helpful in approving our plans for solar panels - thanks to Karen in particular.

James · 20 November 2024

★★★★★ 5/5

Trustpilot

Well done Lioncourt Homes

We recently downsized to a Lioncourt home near Gloucester. From our first visit to their Sales office through to moving in, everyone was patient, pleasant and helpful, including helping deal with an issue in the chain during completion. That support has continued since we moved in, very good service.

Mike · 25 February 2026

★★★★★ 5/5

Trustpilot

Excellent experience

We had a great experience viewing the show home at The Croft.

Michele · 2 April 2026

★★★★★ 5/5

Trustpilot

Throughout our purchasing experience…

Throughout our purchasing experience with Lion Court, Natalie consistently demonstrated an exceptional level of professionalism, courtesy, and commitment. From our very first interaction, she ensured that we were fully informed and supported at every stage of the buying process, which made what can often be a stressful experience feel clear, manageable, and positive.

Philip · 30 November 2025

★★★★★ 5/5

Trustpilot

A Vote of Thanks

A vote of thanks to Paul and the Customer Care Team for the recent advice and help provided with a couple of issues that arose recently. What makes this noteworthy is that we acquired the property 6 years ago!!

Andy · 23 October 2024

★★★★★ 5/5

Trustpilot

The Green, Rushwick, Worcester

The whole purchasing 'journey' has been excellently managed by Natalie right from the very start, including coordinating the myriad of extras we asked for, and accommodating numerous visits to the house during the build. Her professional and friendly manner has been exemplary and reassured us at all stages ... thank you 😊

Tim · 2 December 2025

★★★★★ 5/5

Trustpilot

The Green Worcester - AMAZING!!!

I purchased a 2 bed house at The Green in Worcester and I was sceptical at first due to it being further from family but from the moment I visited the site and viewed the style of house in my budget I fell in love with it!

Lauren · 28 November 2025