Trusted Agent profile
★★★★★
49 reviews across 1 platform
Queens Road, Stoke-On-Trent, ST4 7LQ
Lioncourt Homes Ltd's Stoke-On-Trent office at Queens Road is rated 4.4 out of 5 across 49 reviews on 1 platform.
Every review we hold for the Stoke-On-Trent office, from every platform, shown as written. First names only.
5/5
TrustpilotTotally satisfied with our new home
We have recently bought a Flat in Gloucester and we are totally satisfied with our Lioncourt Home. The build quality and design is excellent. Tracey in the Sales Team was brilliant. Professional, friendly and supportive throughout the purchase process. As you would expect since moving in December we have had one or two small snags but these have been quickly resolved, the Customer Care Team and on site staff have been outstanding.
5/5
TrustpilotLives up to 5 star reputation
I truly believe that Lioncourt is a five star builder. I have previously purchased new build properties, but Lioncourt has been the best for both build quality, design, and post sales customer service. I found that items, which would have been an extra in other building companies’ specifications, were standard fittings of quality with Lioncourt Homes. Better still, the plot I purchased was of a significant size compared to other new developments.
5/5
TrustpilotResiding of Hempsted village - Sam
As a resident of Hempstead in Gloucester living near the new development Priory Meadows by Lioncourt,I must say.. what a great site manager!! i think i remeber his name being george? , Very helpful with any questions I had and concerns regarding access. Very attentive on keeping the roads clean, plans for the future of the open space and keeping us Residents of Hempsted happy. Great company and fanstastic looking Homes!
5/5
TrustpilotThank You
Just wanted to put a good word in for Paul Newton and his team at customer care team.
5/5
TrustpilotIncredible service at The Green
Completed our first home purchase via Lioncourt Homes at The Green, Rushwick and the process was incredibly simple with the guidance and patience of Natalie & Jack. Absolutely nothing was too much trouble and they worked hard to make sure we were in safe hands.
5/5
TrustpilotHeritage Walk Ironbridge Telford
The whole staff from the sales, builders, site managers, to the cleaners. This site is immaculate and very well run. All builders are friendly and respectful. Any issues are dealt with straightaway. I am very happy with the quality of my new home and the location.
1/5
TrustpilotStay well away from LIONCOURT HOMES
Do yourself a favour and don’t purchase a property from Lioncourt homes.
Hi Mike, Thank you for taking the time to leave us a review. We would love to help you resolve issues you may have, but unfortunately, using the information available to us, we’ve been unable to locate your details on our database. We have requested your full details and will be sure to help you as best we can. Many thanks Lioncourt Homes
5/5
TrustpilotPriory Meadows- lovely estate
We recently purchased a house in Hempsted, Gloucester in which we moved into in mid December.
5/5
TrustpilotSnagging - Simon is your chap!
Having bought from Lioncourt Homes, I have had to have a few jobs done, snagging wise, and these have in the main been carried out by Simon Billinge. He's super nice, courteous and gets the work done without any issue or problem. He always apologises for any hassle on my part.
5/5
TrustpilotOrchards Walk, Harvington
We had the pleasure of working with Julie at Orchards Walk in Harvington, and the entire sales and after-sales process was seamless. Lioncourt Homes have been fantastic throughout, and after living here for over a year, we’ve experienced no issues. We would highly recommend Lioncourt Homes to anyone considering purchasing a new build property.
5/5
TrustpilotI moved into a Lioncourt Home in 2018
I moved into a Lioncourt Home in 2017/2018 The service from start to finish was amazing with site sales and customer care. Mary in the affercare team is superb she is a great asset to the company. To this date, is always helpful and extremely kind. Thank you for making my first time buyer experience easy.
5/5
TrustpilotThe Green
Myself and my partner purchased a 3 bedroom house on the Lioncourt development in Rushwick and we couldn’t be happier with our experience.
5/5
TrustpilotSimon and Gary a great job.
Simon and Gary attended our home today, they both worked extremely hard and did a sterling job. The work consisted of dig out and fill part of our front garden with decorative stone. Again they did an excellent job.
1/5
TrustpilotAvoid Lioncourt at all costs
Avoid Lioncourt at all costs. Moved into new property just over 2 years ago all seemed fine. Then after 6 months all the problems started. First of all water poring under glass panel around the bath and found out bath had only 2 legs actually touching the floor seal had gone from movement of bath. Then after a bit of rain the garden just floods kills all grass and doesn’t soak away for weeks and weeks on end. French drain put in and re turfed and hasn’t made a blind bit of difference. Still floods after tiniest bit of rain. Then half the radiators packed up through the winter Lioncourt were not willing to come out and fix. Then the main issue is every time shower is used water is getting in behind tiles and grout. Black mould under the whole length of the bath, plasterboard between bathroom and spare room is soaking wet with black mould in spare room also. Carpets damp floors damp and ceiling on ground floor is now getting damp. It’s obviously been leaking since I moved in and now they won’t do anything to help. Don’t answer my phone calls hardly reply to emails. They’re a complete bunch of cowboys. Do not buy from these developers you will have constant issues and they don’t want to know.
1/5
TrustpilotAvoid at all costs!!!!
Awful company, we have unfinished fencing around a balancing pond, for over a year (meant to protect the children living in our Cul-de-sac) our garden is appalling with no proper preparation of the soil before laying turf, onto clay soil full of stones and rubble, so be subsequently no longer have a lawn, but apparently that's our fault... even though virtually every single property has had the same issues and the gardens flood!The receptionist Karen, is useless, and never returns calls, always promising to be in contact but never calls back with a solution. The company they employ to do the maintenance, Ground Solutions, have no solutions at all! we hardly ever see them, there's weeds everywhere and they always leave a mess behind, particularly all over the cars, but they threaten us if someone drives on the grass.. I'm not sure what we are paying for there! We had mould, floods and blockages all in the first month, and a poorly ventilated loft with mould. The walls in the house are made of cardboard, I literally can't hang anything heavy on them. Honestly, I would avoid them at all costs if you can, I'm currently looking at my options to get the garden fixed, as they clearly have no intention of fixing their mess. Many other homeowners and tenants are having the same problems as us aswel, it's a disgrace tbh!
4/5
TrustpilotThe croft-Keresley
The Croft - Keresley.
5/5
TrustpilotWestlands View
I’ve recently purchased a 3 bedroom house in Westlands View development and so far I’ve had a great experience.
5/5
TrustpilotWe bought our home from Lioncourt 6…
We bought our home from Lioncourt 6 years ago, and have been very impressed. They were very helpful before and after we bought our house. But a recent issue showed how much they go above and beyond ! We had a faulty power socket that tripped the circuit and although they had no obligation to do anything (6 years after building the property) they sent out their customer service manager (a qualified electrician) to change it free of charge,
5/5
TrustpilotWe moved into a nearly new Lioncourt…
We moved into a nearly new Lioncourt property that was still under warranty. Lioncourt has dealt with our snagging issues very efficiently, and we would recommend a Lioncourt home based on the fantastic service they have provided.
5/5
TrustpilotVery happy at Orchard Walk Harvington
We have recently moved into our new Lioncourt home at Harvington. We are very happy with the whole experience with Lioncourt, from first viewing the house, through a difficult house sale process, with the completed house and with Lioncourt's customer care following our move.
5/5
TrustpilotA great experience, highly recommended.
I am so pleased that I used Lioncourt Homes to purchase my home at their Abbey Grange development.
5/5
TrustpilotPriory Meadows, Hempsted. A truly fabulous developement
I moved into my house almost three months ago, first resident on this site, so I was understandably a little nervous. I can only report the whole experience as being extremely positive.
5/5
TrustpilotThe customer focus from Lioncourt Homes…
The customer focus from Lioncourt Homes was very impressive. The Company builds a very impressive home and stayed with the customer making the journey easy. My experience was Priory Meadows.
5/5
TrustpilotWe bought a Lioncourt Home 1 year ago…
We bought a Lioncourt Home 1 year ago in Harvington
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lioncourt Homes Ltd's Stoke-On-Trent office has 49 reviews across 1 platform: 49 on Trustpilot (across the whole business).
Lioncourt Homes Ltd Stoke-On-Trent is rated 4.4 out of 5 across all 49 reviews.
Lioncourt Homes Ltd Stoke-On-Trent, Queens Road, Stoke-On-Trent, ST4 7LQ.
