Trusted Agent profile

Lindsays estate agents in Edinburgh and Glasgow

3.8

★★★★★ Good

197 reviews across 2 offices and 2 platforms

Lindsays has two offices, in Edinburgh and Glasgow. Together they have 197 reviews on two platforms, rated 3.8 out of 5 overall.

Google logo

3.8 / 5

130

Reviews on Google

All 2 offices

Trustpilot logo

67

Reviews on Trustpilot

Business-wide

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Our offices

Lindsays's two offices, most reviewed first. Each has its own page.

Latest reviews from every Lindsays office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Very helpful lawyers.

Alison · 11 October 2024 · Lindsays Edinburgh

1/5

Google

Couldn’t get through to my lawyer

Helena · 29 August 2024 · Lindsays Glasgow

1/5

Trustpilot

Uncommunicative, difficult to get hold of, slow. Will not use again

Feb 2024.Along the lines of similar reviews. Poor communication. General feeling they’re not actually doing anything to earn the money. Unable to easily contact the person who is dealing with our transactions. Mother’s estate, the easiest to wrap up still waiting after many months. Solictors letter to a company who had incorrect information on us, cost an arm and a leg. I have used Shield and Kyd since 1993 before they merged into Lindsay’s and they were great. Once our current transaction is completed, We will not be using Lindsays for anything.Update. August 2024. Still waiting for completion of mothers estate. This has been nearly a year. Problems…. ineptitude, people forgetting to do things and process paperwork, maternity leave. Handovers not completed properly. Holidays. Lost track of who is now dealing with this transaction. An absolute nightmare.

JC · 26 August 2024 · Lindsays Edinburgh

1/5

Trustpilot

not recommended

We were buying and selling a house with Lindsay, and I must state that choosing Lindsay was a big mistake.

DS · 19 July 2024 · Lindsays Glasgow

5/5

Trustpilot

Unsurpassed professionalism!

Bill · 20 June 2024 · Lindsays Glasgow

1/5

Trustpilot

Appalling care service and possible professional negligence

Without Prejudice

Peartree · 13 May 2024 · Lindsays Edinburgh

5/5

Trustpilot

Excellent communication and patience

I would recommend Lindsay’s after they dealt with the selling of our house. Communication was excellent and everything was clearly explained to us. Our case was a little complicated but nothing was too much trouble and Emma’s patience is to be commended. Would definitely use again.

Joanna · 5 May 2024 · Lindsays Edinburgh

5/5

Google

I find Lauren McGhie to be friendly and helpful. I, and my husband, have employed Lauren to arrange our wills. Prior to that, I dealt with Lauren when I was Executor for my Dad's will and was very pleased with Lauren's assistance.

Marie · 1 May 2024 · Lindsays Glasgow

1/5

Trustpilot

Dangerous to the extreme

Dangerous to the extreme, have little respect for protocol or respect for the court ,

Colin · 16 April 2024 · Lindsays Edinburgh

1/5

Google

Shocking experience, was quoted £1000 to £1500 for a simple divorce and after only 2 weeks the lawyer passed it to her intern as if she couldn't be bothered with us, I paid the £1500 plus another £100 and to my horror I received another invoice for over £2700 once my divorce was through after being quoted £1500 for my full divorce process minus a couple hundred pounds here or there if additional paperwork was needed, these charges are obscene, stay away from this company as bills appear and are fabricated from nowhere, I'm now having to goto court to fight this, but no matter what happens I will not pay it I wil go bankrupt before I do, I have nothing to loose

Davy · 10 April 2024 · Lindsays Edinburgh

1/5

Trustpilot

Absolutely horrendous experience with…

Absolutely horrendous experience with this lot if I could give no stars I would, was quoted between £1000 and £1500 for a simple divorce got the impression the first lawyer (Alison mckee) couldn't be arsed I paid the £1500 that I was quoted and she switched it to her graduate (Claire brown) then at the end of it I was hit with another invoice for £2736 so they basically want me to pay for the same thing twice, they are con artists and like the other reviews on here seems to be a pattern they invent bills out of nowhere, the lawyer couldn't be bothered passed it to a intern and cracked up my bill while she overlooked my case from time to time, absolutely shocking company, I refuse to pay and I'm now having to goto court over this

Davy · 3 April 2024 · Lindsays Edinburgh

1/5

Google

If I could give them a minus 1 then I would do not use them.

Ocean · 27 March 2024 · Lindsays Glasgow

1/5

Google

Terrible service avoid

Jason · 27 March 2024 · Lindsays Glasgow

5/5

Google

These lawyers know there worth and are great at telling you the facts. Not fiction...

A · 27 March 2024 · Lindsays Glasgow

5/5

Google

Great communication from staff that know their brief( pardon the pun) Thoroughly recommend.

Gerard · 27 March 2024 · Lindsays Glasgow

5/5

Google

Great service and expertise you need

Euan · 27 March 2024 · Lindsays Glasgow

1/5

Google

Read papers from the SLCC shared online regarding a complaint against Lauren McGhie - one of their private client team. The solicitor made a number of mistakes in the Confirmation. The solicitor didn't even check if the name on the title deeds matched those of the deceased. This delayed the sale of the property by a number of weeks. Worse still, the solicitor didn't even inform the clients of her mistakes. Instead, she went off on holiday and left it to the conveyancing firm to inform the client. Nor did they bother to order a copy of the correct deeds before going on holiday. Lacking honesty, lacking integrity, and lacking any of the competencies necessary to do the job. Definitely one to avoid. A disgrace to the legal profession

Louise · 27 March 2024 · Lindsays Glasgow

5/5

Google

I used Lindsay’s solicitors for help when I was in car crash that was not my fault. I worked mainly with Pauline who was absolutely fantastic from start to finish. So empathetic and really fighting my corner every step of the way. They made this process so painless and easy for me. They catered to any of my needs or adjustments I had and were amazing at breaking down the legal jargon. I hope I am never in the same position again but if I am I’ll be using them

Tasha · 27 March 2024 · Lindsays Glasgow

5/5

Trustpilot

Unfair dismissal

Used Lindsays for an employment dispute. Ben Doherty was knowledgeable, professional and very helpful. Always quick to respond to any questions and very approachable. I can highly recommend Ben Doherty/Lindsay’s.

Johannes · 11 March 2024 · Lindsays Edinburgh

1/5

Google

Rating only, no written review.

Cat · 13 January 2024 · Lindsays Edinburgh

1/5

Trustpilot

Appalled by this agent's incompetence

Appalled by this agent's incompetence. Despite their promises, my flat remained unsold. I navigated through five different contacts, endured minimal effort resulting in just one viewing. Shockingly, they demanded payment. Avoid this agent.

Nick · 29 December 2023 · Lindsays Edinburgh

1/5

Google

Not a good company losing important paperwork to start the ball rolling. After making complaints blame for the companies fault was put on me. Refused to fix matters disallowed me to speak to clients relations manager then I was expecting the chairman of the company to contact to resolve it very much a defensive no blame on the company culture at lindsays a terrible company who have no moral compass or any care at all just money from other people's misery that illuminates them other companies out there doing it better. Money grabbing firm that has its ivory towers at customers expense.

Jasper · 13 October 2023 · Lindsays Edinburgh

4/5

Google

Rating only, no written review.

Alexander · 16 August 2023 · Lindsays Edinburgh

1/5

Trustpilot

If you like fees that come up out of…

If you like fees that come up out of nowhere even when you previously asked them to list all fees involved these are the guys for you. £336 for literally nothing.

Arron · 18 July 2023 · Lindsays Edinburgh

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Lindsays

Which Lindsays office has the most reviews?

Edinburgh has the most, with 164 reviews rated 3.9 out of 5, followed by Glasgow with 100.

Where are the Lindsays offices?

The two Lindsays offices, by town:

  • Edinburgh: Caledonian Exchange, 19A Canning Street, Edinburgh, EH3 8HE
  • Glasgow: 100 Queen Street, Glasgow, G1 3DN

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