Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotGreat Customer Service - Colin - Littleport
My partner and i visited the Littleport site to view one of the show homes. Colin provided great customer service throughout. He was polite and very helpful and even provided us with additional questions to discuss with the sales team at the branch we would like to purchase from.
Lucy · 19 May 2026 · Linden Homes South West Wellington
Agent replied · 1 June 2026
Hi Lucy,
We're so glad to hear you had such a positive experience at our Littleport site. It's wonderful to know our team was helpful and provided excellent service. Thank you for your kind feedback!
Kind Regards,
Kobi
Bovis Homes
★★★★★ 5/5
TrustpilotFriendly and very welcoming.
I have visited Linden homes at Pleasley View twice now.
Catherine · 18 May 2026 · Linden Homes South West Penzance
Agent replied · 1 June 2026
Hi Catherine,
We are delighted to hear you had such an excellent experience with us. It's wonderful to know our team was kind, patient, and helpful, and that you felt no sales pressure. We appreciate your positive feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotAPPRECIATION , DELIGHT WITH OUR NEW HOME AND THE WHOLE JOURNEY we are absolutely thrilled to have…
We are absolutely thrilled to have taken ownership of our new Linden home, we are very happy with every part of the experience. From the moment we first enquired, Collins , Sam , Claire has been so helpful, they are friendly, and professional , they took the time to answer all our questions, kept us updated at every step, encouraged , advised us and made what can be a stressful process feel smooth and straightforward.
Bolaji · 18 May 2026 · Linden Homes South West Penzance
Agent replied · 1 June 2026
Hi Bolaji &Adesoji Adeniran,
We are so pleased to hear how happy you are with your new home and the entire experience. It is wonderful to know that our team provided such helpful and professional support throughout your journey. We truly appreciate your kind words and recommendation.
Kind Regards,
Marcus
Linden Homes
★★★★★ 1/5
TrustpilotIncredibly stressful and upsetting experience
Incredibly stressful and upsetting experience would never buy from Bovis again. We relied on clear assurances given during the sales process about the nature of the development and neighbouring properties, which heavily influenced our decision to buy our home. After completion we discovered things were not as we had understood. What has been most upsetting is how dismissed we have felt throughout the process. Bovis have repeatedly relied on contractual wording and the position that communities can change over time, rather than properly address the fact that specific verbal assurances were given during the sales process which influenced our decision to buy. Despite neighbours also reporting that they were given similar assurances during their own sales process, the situation has effectively come down to Bovis' word against ours. This has been incredibly upsetting and has left us feeling as though we are being accused of either lying or misremembering what we were clearly told. Overall a deeply upsetting and stressful experience. If you are buying from Bovis make sure absolutely everything discussed during the sales process is confirmed in writing.
E · 17 May 2026 · Linden Homes South West Wellington
Agent replied · 1 June 2026
Hi E S,
We’re sorry to hear that you feel this way following your purchase and the outcome you’ve described.
We aim to provide clear and accurate information throughout the sales process, and all details relating to a purchase are set out within the formal documentation. As developments can evolve over time, we do rely on these contractual documents as the definitive record of what has been agreed.
That said, we recognise your concerns around the assurances you believe were given and understand why this has been frustrating. We have requested further information and will review this internally to ensure our processes and communications remain consistent and appropriate.
Thank you for your feedback.
Kind regards,
Kobi
Bovis Homes
★★★★★ 5/5
TrustpilotGreat customer service
Lisa, who showed us around the show homes, was friendly and very informative. Follow up after our appointment was swift and provided all the details we needed.
Stuart · 17 May 2026 · Linden Homes South West Wellington
Agent replied · 1 June 2026
Hi Stuart,
We're so pleased to hear our team member was friendly and informative during your visit. We appreciate you highlighting the swift follow-up.
Kind Regards,
Kobi
Bovis Homes
★★★★★ 5/5
TrustpilotNice property in a very desirable…
Nice property in a very desirable locality.
Ratnabali · 17 May 2026 · Linden Homes South West Wellington
Agent replied · 1 June 2026
Hi Ratnabali,
We're glad you enjoyed your experience. We appreciate your feedback.
Kind Regards,
Kobi
Bovis Homes
★★★★★ 5/5
TrustpilotDamien
Damien, was very friendly, easy going and made me feel very comfortable, was very knowledgeable of the development and options, was more than happy to show me around without an appointment. Thank you
Helen · 17 May 2026 · Linden Homes South West Exeter (Gypsy Hill Lane)
Agent replied · 7 June 2026
Helen,
We're so glad to hear you had such a positive experience! It's wonderful that our team member was so helpful and knowledgeable. We appreciate your kind words.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotRhodri
We were shown round by Rhodri, and I couldn’t have asked for a better sales advisor. From the very start, he was friendly, attentive, and genuinely interested in finding the right product for our needs. He explained everything clearly without any pressure, which made the whole experience enjoyable and stress free.
Thomas · 17 May 2026 · Linden Homes South West Penzance
Agent replied · 1 June 2026
Hi Thomas,
We're so glad you had such a positive and stress-free experience. It's wonderful to hear that our advisor was attentive and helpful in finding the right fit for you. Thank you for sharing your feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotThe sales personnel were fantastic
The sales personnel were fantastic, friendly and helpful.
Mr · 16 May 2026 · Linden Homes South West Wellington
Agent replied · 1 June 2026
Hi Mr Peter Caborn,
We are so pleased our sales team provided such a positive experience for you. We appreciate your kind words.
Kind Regards,
Kobi
Bovis Homes
★★★★★ 5/5
TrustpilotMet with Rhodri today to view 2…
Met with Rhodri today to view 2 properties and right from the go he was very welcoming, so knowledgeable and friendly, couldn’t fault him. Loved one of the properties we looked at, lovely layout for that family style living.
Georgia · 16 May 2026 · Linden Homes South West Penzance
Agent replied · 1 June 2026
Hi Georgia,
We're so pleased to hear you had a welcoming and informative viewing experience. We appreciate your positive feedback on the property's layout.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotLove the visit
Love the visit, staff was very welcoming, knew the area very well at ferriby fields
Allison · 16 May 2026 · Linden Homes South West Penzance
Agent replied · 1 June 2026
Hi Allison,
We're so glad you enjoyed your visit and found our team welcoming and knowledgeable about the area!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotVery informative and friendly
Julie · 16 May 2026 · Linden Homes South West Exeter (Gypsy Hill Lane)
Agent replied · 7 June 2026
Hi Julie,
We are so glad you found us informative and friendly. Thank you for your kind words.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotDan was excellent
From start to finish in our house buying journey, Dan at the Elgar Park Sales Office was brilliant. Dan has great attention to detail and gave us all of the information we required to be confident in our decisions. All of our queries were responded to promptly and any issues resolved with minimal inconvenience. Dan was friendly, personable and easy to work with during the entire process.
Josh · 16 May 2026 · Linden Homes South West Wellington
Agent replied · 1 June 2026
Hi Josh,
We are so pleased to hear about your positive experience during your home-buying journey. It's wonderful to know our team provided excellent attention to detail, promptly answered your queries, and made the process smooth. We appreciate you sharing your recommendation.
Kind Regards,
Kobi
Bovis Homes
★★★★★ 1/5
TrustpilotNot managed
Thus company does not manage the property at all. Fire alarms at 3am the building is falling apart with zero maintenance. Front office is unstaffed 75% of the time.
Lucas · 15 May 2026 · Linden Homes South West Penzance
★★★★★ 5/5
TrustpilotBovis/Sage Shared-Ownership purchasing experience The Hedgerows Matford Brook Exeter
My son is in the final stages of getting his Bovis/Sage shared-ownership home in The Hedgerows, Matford Brook Exeter. The sales team, initially Sophie then Amber Luxton, have done a GREAT job so far- always responsive, friendly, very competent and helpful. Amber has given him/us support and clarity throughout what could have been an overwhelming process. It’s so exciting for him to be so close to getting his own home- not something he imagined being able to do without this shared-ownership scheme. We’re sorry Amber has had to move to another Bovis site this week and will miss sharing the joy of him getting the keys on completion…..
Char · 15 May 2026 · Linden Homes South West Wellington
Agent replied · 1 June 2026
Hi Char Smith,
We are so happy to hear about your son's positive experience with our team and the shared-ownership scheme. It's wonderful that we could help make his homeownership dream a reality. We appreciate you sharing your kind words.
Kind Regards,
Kobi
Bovis Homes
★★★★★ 5/5
TrustpilotI just got a house from linden homes
Olushola · 15 May 2026 · Linden Homes South West Penzance
Agent replied · 1 June 2026
Hi olushola ,
We're so glad to hear your home-buying process was great and stress-free! We appreciate your kind words and recommendation.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotOutstanding experience 🌟
We honestly couldn’t have asked for a better experience during our house buying process. From start to finish, Amber Luxton was absolutely incredible professional, supportive, knowledgeable, and always there to answer any questions we had along the way.
Natasha · 14 May 2026 · Linden Homes South West Wellington
Agent replied · 1 June 2026
Hi Natasha,
We're so pleased to hear that your home-buying journey was such a positive experience. It's wonderful to know that our team's support and dedication made a significant difference. Thank you for your kind words; we truly appreciate them.
Kind Regards,
Kobi
Bovis Homes
★★★★★ 5/5
TrustpilotDavid Howard our Sales Consultant at…
David Howard our Sales Consultant at Coggeshall Mill made our customer experience, one that was impressive from the start. Explaining everything really well and keeping us informed along the way. David was very knowledgeable and pleasant to discuss any questions or concerns we had. David has made the whole process so far easy and smooth.
CHICKALOO · 14 May 2026 · Linden Homes South West Wellington
Agent replied · 1 June 2026
Hi CHICKALOO,
We're so pleased to hear that your experience was impressive from the start. It's wonderful that everything was explained well and kept you informed. We appreciate you highlighting the knowledgeable and pleasant assistance you received, making the process smooth.
Kind Regards,
Kobi
Bovis Homes
★★★★★ 5/5
TrustpilotGreat experience
From the very beginning of the experience viewing and then committing to buy a Shared ownership home, Bovis stood out against the other options in the area i was searching.
Peter · 14 May 2026 · Linden Homes South West Wellington
Agent replied · 1 June 2026
Hi Peter,
We are so pleased to hear about your positive experience with us, especially the dedicated support you received. It is wonderful to know our team made such a difference. We appreciate your valuable feedback regarding the handover process and will certainly take it into consideration for future improvements.
Kind Regards,
Kobi
Bovis Homes
★★★★★ 5/5
TrustpilotWow o
Timothy · 14 May 2026 · Linden Homes South West Penzance
Agent replied · 1 June 2026
Hi Timothy,
We are so happy to hear about your wonderful experience and appreciate you sharing your kind words. We are glad our team provided such excellent service. Thank you for your positive feedback!
Kind Regards,
Marcus
Linden Homes
★★★★★ 1/5
TrustpilotBuying a first home through bovis
Buying a first home through bovis, is by far the worst thing we are doing as a family. 19months of push backs and still not in our home. They are bone idle builders that do not know if homes have been certified to live in. Never again would I use this sorry excuse of a company
James · 13 May 2026 · Linden Homes South West Wellington
★★★★★ 1/5
TrustpilotDo not buy with bovis/vistry
Bad after sales customer service. A year in and I’m still fighting to get the repairs done I need doing. After raising concerns of the flooring upstairs where they had cut holes they fobbed me off and a short time later my foot went through those holes. My en-suite shower was taken out and put back in 5 times, two weeks without an operational shower and they also put tiles on that were a different colour and tried to tell me I was seeing things. The roof has had to be repaired. I say this very loosely as it’s been bodged. My back garden floods and I’m awaiting the work to be completed. The kitchen sink keeps going rusty and it has been replaced twice. Everything they use in the houses are cheapest of the cheap. Managers and site managers treat you like you know nothing, then they give you a bit of hope by having someone else get involved before then treating you exactly the same. I have had to submit a claim to NHBC and also raise a complaint with the new homes ombudsman. Hate to say it as the area is lovely, but do not buy with bovis/vistry.
Lance · 11 May 2026 · Linden Homes South West Wellington
★★★★★ 5/5
TrustpilotSarah has been amazing
Sarah has been amazing, nothing is too much trouble and always keeps us up dated on progress
Jeremy · 10 May 2026 · Linden Homes South West Penzance
Agent replied · 1 June 2026
Hi Jeremy,
We're happy to hear that everything went smoothly! We appreciate you taking the time to leave us such positive feedback regarding our services.
Kind Regards,
Marcus
Linden Homes
★★★★★ 4/5
TrustpilotBamford Park, Lighthorne
Sarah from Bamford Park has been amazing. Always there when needed making the purchase easy. She has been a superstar. Also Russel has been great to deal with, they managed to bring the completion early 🙂. I would 100% rate the staff at this development
Helen · 10 May 2026 · Linden Homes South West Penzance
Agent replied · 1 June 2026
Hi Helen,
We're happy to hear that the purchase was easy and that our team was always there when needed. We appreciate you mentioning how they brought the completion early. Thank you for your positive feedback.
Kind Regards,
Marcus
Linden Homes
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