Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotHappy with my new Linden Home
I bought my Linden Home this year and am so grateful to the sales team and site staff who helped keep my purchase on the road in what was a very tight time frame. AJ in particular was amazing. My snag list was minor and everything was finished quickly. Having read some of the other reviews I couldn't comment about other Developments but unfortunately I have to agree that the customer service team who you get handed over to after your 14 day period is over are difficult to deal with and that was disappointing when every other Linden person I dealt with was a delight.
Nicola · 25 April 2019 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 1/5
TrustpilotNever again!
One star represents the Bovis experience most accurately for us. We are now 2 years and 5 months in and our list of snags have barely been addresses. A weekly call to the customer care department has only caused frustration with very little response in terms of actually getting any workmen round. We have always been polite in all communication, as we would expect back, but even this gets us nowhere. Internal sound insulation a major issue. Bouncing floors with everything rattling as we walk across rooms. Broken tiles on walls and floors of bathroom and en-suite. Badly fitted patio doors. Surely we should have been advised by our solicitor to withhold some money until everything has been completed? Well actually no as Bovis insist we use their recommended Solicitor!!! Never never again!
Catherine · 25 April 2019 · Linden Homes South West Wellington
★★★★★ 5/5
TrustpilotWe’ve bought a house from Linden over a…
We’ve bought a house from Linden over a year ago and we couldn’t be happier. The whole proces of buying a house was smooth and easy. Great communication with sales office, they always professional and friendly .Site manager AJ is a superstar. We had few things that needed to be fixed, like trimming doors but those were done very quickly. Customer care is excellent!!!Anything, and I mean anything you need, they are always so happy to help,making things as comfortable an stressless as possible.Would definitely recommend LINDEN!!!
Marlena · 25 April 2019 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 1/5
TrustpilotBe warned... Do your research.
Good luck to anyone considering buying... You are not told of hidden costs... Ie if you want to sell YOUR home with a mortgage expect to pay £400+ to do so via first port maintenance company... Drains blocking twice in as many months, noise... They don't start til 8am...LIE!!! DON'T SAY YOU HAVEN'T BEEN WARNED... Do your research... Buy any older property with no maintenance links 👍
Mrs · 16 April 2019 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 5/5
TrustpilotWe’ve now exchanged on our Linden Home…
We’ve now exchanged on our Linden Home and so far so good, we part exchanged our old property at the market value. The house is due to be completed end of May and we where last week invited up to “meet the builder” The build team appeared knowledgable and was able to confidently answer each question we had. The sales team sent through all the window dimensions as promised. Every stage so far has been straight forward and easy. The house is coming along nicely. I’ll write another review once we have moved in.
Jon · 6 April 2019 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 4/5
TrustpilotHaving bought a brand new home for the…
Having bought a brand new home for the first time, all other homes have been previously loved, we were sceptical and have seen mostly negative reviews about most of the of the big builders.Bovis were excellent with their sales service, they offered great incentives which were too good to turn down to be honest. Yeah we’ve had a few snags with the house but Bovis are pretty proactive in putting them right, just don’t rely on the on site build team as they just aren’t interested, you need to go through Customer Services to get things done.Things still aren’t perfect but we got a great house for a great price and we have a real friendly community feel on the development It’s a shame somany have poor experiences but I wanted to share our experience too
RICH · 4 April 2019 · Linden Homes South West Wellington
★★★★★ 1/5
TrustpilotTo The Good, The Bad and The Ugly ..reviewee
To : The Good, The Bad and the Ugly. Read my 6 reviews on Linden Homes. Your choice of words "MISERY, UNTOLD DISTRESS, DEPRESSION, ILLNESS, FAMILIES LIVES WRECKED" could never be closer to the truth as I've gone 3 years and 2 months on long term sick following a nervous breakdown caused by Linden Homes and the NHBC as to date I've continued paying a mortgage on a house I've been unable to live in since 19/01/16 (uninhabitable). More than £45,000 in mortgage payments on a so called 'dream home' and for what?Threat after threat and now the likelihood (as warned) of bailiffs. UNSCRUPULOUS, CORPORATE THIEVES, LIFE WRECKERS AND CRUEL BEYOND BELIEF sums up Linden Homes and the NHBC. Read ALL 6 of my REVIEWS. You'll barely believe your eyes...AND ANYONE FOOLED OR TAKEN IN BY ANY OF THE (SUSPICIOUS) 10% "EXCELLENT" REVIEWS - I'D URGE YOU TO READ EVERY ONE OF THE 87% BAD REVIEWS FOR THE TRUTH AND SAVE YOURSELF THE HEARTACHE AND FINANCIAL AND HEALTH DEVASTATION SUFFERED BY MANY. CAVEAT EMPTOR (BUYER BEWARE) - DO NOT BUY FROM LINDEN HOMES OR THINK THE 10 NHBC WARRANTY WILL PROTECT YOU - IT WONT.
Yvette · 1 April 2019 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 1/5
TrustpilotShocking customer services your on your own
I recently bought a home off Linden Homes and like everyone says not a problem to buy the house that's the easy part...2 years warranty is absolute horse poo if you've signed after the first 5 days and develop any issues after ie in our instance one of the toilet cisterns has developed a crack and a decent one which I can only put down to plumbers dodgy and lax attitude in the house,I have been told by the appalling customer services team that this is not covered as we supposedly have done this...I don't know how the first time I ever looked in the toilet cistern was when I discovered this crack,its safe to say I will be hanging a banner on the front of my house (which is is on the front of a main road so everyone can know not to buy)
Joey · 28 March 2019 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 1/5
TrustpilotWould Give 0 Stars If We Could
We purchased a home from Linden in 2018 within the Graylingwell Park Estate and have had terrible service from the day we put our reservation down continuing even now, six months after we move in. The whole experience we have received has really soured the excitement of buying your first property and to even make a complaint is near enough impossible. If we knew then what we know now, we would’ve gone elsewhere. It’s a shame they build luxury houses but can’t provide anything more than an appalling level of customer service.
Chanel · 27 March 2019 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 1/5
TrustpilotShocking!
Would give a 0 if it was an option. From cold rooms, to creaky floors, smelly and blocked drains and toilets, to lack of sound insulation between walls to poor fixtures and fittings, the list is endless. The design of the house itself is beautiful but everything else is a disaster. Had a shower glass collapse about 3months after moving, no regrets from the company whatsoever and its still not been replaced 2 months after. They had their customer care manager who tried to disregard my main complaints so I've had to refer the matter to NHBC. Lots of maintenance guys in and out of the houses on this site which speaks volumes. They lure you in with good deals but be ready for the headache.
Ms · 17 March 2019 · Linden Homes South West Wellington
★★★★★ 1/5
TrustpilotTwo years of complete headaches
Two years of complete headaches. Bovis are without doubt the most unprofessional company that I have ever experienced. They deliver your property late and the problems that we have had to overcome are too many to list. The customer services team are beyond useless, they rarely reply to you and are totally useless at getting anything done. You are promised things and they never materialise!We would never ever buy a Bovis home again.
Alex · 14 March 2019 · Linden Homes South West Wellington
★★★★★ 1/5
TrustpilotLiars
Liars, shocking management, incompetence at all levels - criminal. You have been warned. DO NOT buy Bovis.
Steven · 13 March 2019 · Linden Homes South West Wellington
★★★★★ 5/5
TrustpilotWe love our house at Bitton Mill...
My boyfriend and I bought a 3 bed house at Bitton Mill last summer and we absolutely love our new house! We were able to part-exchange our old flat which is a scheme I can't recommend strongly enough and made moving as stress free as it can possibly be. The Linden Homes sales team were so helpful throughout the whole process and always available to answer questions and offer guidance, which was very reassuring as this was my first time buying. We reserved an almost complete house at the start of April and were all moved in by the end of May, a bit of a whirlwind but Linden were so supportive!The quality of the house is also excellent, we had a short list of snags, all superficial, which the site team resolved very quickly, they also offered advice on how best to care for our new home. In the 9 months we've been living here, we've had no unexpected issues with the house and have found living next to a live building site to not be an problem, the site team are considerate with the construction noise so it's never an issue for us. There is a real community in Bitton and we've been welcomed with open arms. Buying from Linden was probably one of best decisions we've ever made and I can't recommend them enough.
Beth · 13 March 2019 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 1/5
TrustpilotDangerously built houses
Dangerously built houses, non existstant customer service, No communication, money grabbing, it’s about time the government stepped in against this rouge trader. Worst company ever!!
Christopher · 12 March 2019 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 1/5
TrustpilotLinden - inept, immoral & cavalier...
Too many catastrophic trials and tribulations to list. If you want to know just how inept, immoral and cavalier a builder can be, check out the nomorejerrybuilt web pages. Ten years later they are hiding behind Statutory Limitations protection so I have no choice but to foot the £30,000 bill for repairs due to shoddy workmanship.
Joe · 11 March 2019 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 1/5
TrustpilotZero stars!!!!
Zero stars!!!!! Meadow View Cholsey!!!Over 140 defects!!! And still finding them.Sales team shocking.After care shocking full of promises and apologies but very little action and when they do the repairs are appalling.The house was not finished and having work done to it as we moved in. Hadn't been cleaned and carpets put down on top of building dirt. Don't expect the show home. More a show dump! We experienced water pouring though the ceiling, causing our nice new home to be cut to pieces. Mess and damage to flooring, kitchen sink and work tops.Most problems take four weeks to get rectified with poor organisation. They expect you to be in to there convenience forgetting most people work.Very unprofessional and under qualified throughout the company. "All I can do is apologise"! Well apologies don't fix problems, actions do.Buy at your own peril you have been warned people.
Zoe · 8 March 2019 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 1/5
TrustpilotBuy a freehold Linden Home at your…
Buy a freehold Linden Home at your peril particularly if there is a communal area for which you have to pay initially a modest service charge. Once the development is complete they will throw you to the wolves - literally. In all probability First Port management will be appointed and then the fun starts!!! Read all about First Port and it will open your eyes. Your freehold property will become almost unsalable after a few years with increasing service charges for unnecessary and questionable work. You have been warned!!
Aruna · 7 March 2019 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 5/5
TrustpilotA very surprised and happy customer
A very surprised and happy customerI moved into a Linden home in The Orchards last summer and was initially very cautious about moving into a new build, especially with all the "horror stories" but I have to say I was nothing but impressed with the service I received and the quality of the build. Obviously, a new house is going to have snags and issues but the way they were dealt with has been immaculate. The team here couldn't be more friendly or welcoming to our whole family.Mike and Beki have been great and Dave and Dom first class.
Edward · 5 March 2019 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 5/5
TrustpilotThe purchase process went very smoothly…
The purchase process went very smoothly without any hitches. The quality of the house on completion was excellent. Would definitely recommend.
Stuart · 4 March 2019 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 1/5
TrustpilotAbsolutely appalling Company
Absolutely appalling Company Had to fight them continually to get the house defects put right ... bit like dealing with the three monkeys; They See No problems, hear no problems and speak no apologies!!
Peter · 3 March 2019 · Linden Homes South West Wellington
★★★★★ 1/5
TrustpilotBovis are evil, ignore this review and regret it forever!
Don't buy a bovis home, save yourself a lot of distress and heartache. We moved in to over 300 issues and 2 months later we still have over 100. I can't put into words the stress they have caused me and my family. They have even put the health and safety of our child at risk. All they care about is their bonuses. Join the bovis victim groups on Facebook and believe what you read and see. Don't think your plot will be better. Don't believe their lies. Ignore this review and regret it for the rest of your life.
Jackson · 2 March 2019 · Linden Homes South West Wellington
★★★★★ 5/5
TrustpilotThe Orchards,Thornbury.
I recently completed on my first new home at The Orchards Development in Thornbury and I cannot begin to express how happy I am that I chose Linden Homes. The Sales Team (Beki & Mike ) literally felt like family by the end of the process. They took all the stress off me and did everything they could to make the purchase as seamless as possible. I am still living on a building site as the 2nd phase has started although you wouldn't even realise it. The builders are respectful and friendly. I am greeted every single morning by the builders on site, I think I may genuinely miss them when they leave! Well done Mike,Beki & the team.
Ed · 2 March 2019 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 5/5
TrustpilotVery happy customers
We recently part exchanged our property for a 4 bed Tetbury at the Cleeve View development. Our experience of Linden has been nothing but positive and we absolutely love our new home. We were offered a fair price for our property and the conveyancing process was smooth and straight forward. The house was ready on time and we moved in in time for Christmas as promised. The quality of the build and finish exceeded our expectations and the tiny snags we found here and there were rectified quickly and efficiently. After doing two diy do up properties, it was a dream to move in to a place where everything was already perfect and we can focus on family life rather than renovations. The team at Cleeve view made everything so easy and have been so helpful from start to finish. We can’t praise them highly enough. The sales team were informed, helpful, friendly and so accommodating and the site team have been fab since we moved in. Nothing is too much trouble and although construction is still on going, every effort has been made to keep disruption to an absolute minimum. We could not be happier with our decision to buy our forever home from Linden.
Ellen · 28 February 2019 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 5/5
TrustpilotFantastic family home
Recently brought our beautiful family home from Linden - Cleeve View. Highly recommend them. Excellent service from start to finish with nothing too much trouble. House is stunning.
Chapman · 24 February 2019 · Linden Homes South West Exeter (Gypsy Hill Lane)
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