Trusted Agent profile

Linden Homes South West estate agents in Newton Abbot, Exeter, Chudleigh and 3 more

2.5

★★★★★

1,288 reviews across 7 offices and 2 platforms

Linden Homes South West has seven offices, in Newton Abbot, Exeter (two offices), Chudleigh, Penzance, Plymouth and Wellington. Together they have 1,288 reviews on two platforms, rated 2.5 out of 5 overall.

Google logo

3.9 / 5

103

Reviews on Google

All 7 offices

Trustpilot logo

1,185

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Our offices

Linden Homes South West's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Linden Homes South West office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Initial thoughts

We have just started our journey with Liden Homes and I hope it continues in the positive way that it has started. We registered our interest and within hours we got a Call from Rhodri and he has been ever so helpful and informative since. We went for a visit and he showed us around the Show home and site, answered all our questions and provided lots of helpful information and documentation.

Alexandra · 13 September 2026 · Linden Homes South West Exeter (Harrington Lane)

Agent replied · 24 September 2026

Hi Alexandra, We're so pleased to hear that your journey with Linden Homes has got off to such a positive start. It's wonderful to know that Rhodri has been so helpful and informative, taking the time to answer your questions and guide you through the development. We'll be sure to pass on your kind feedback, and we look forward to supporting you throughout the rest of your home-buying journey. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

We had a great experience with Andrea…

We had a great experience with Andrea at the Priors Hall development for Linden Homes. Andrea was friendly, welcoming and very knowledgeable about the development and the properties we viewed. She took the time to answer all of our questions clearly and never made us feel rushed or pressured. What stood out most was how helpful and professional she was throughout the visit. She gave us the information we needed, explained the different options properly and made the whole viewing experience feel relaxed and straightforward. Buying a home is a big decision, so having someone who is approachable, patient and genuinely helpful makes a real difference. Thank you Andrea for making our visit such a positive experience. We would highly recommend speaking with her if you are considering a Linden home at the development.

Derek · 13 September 2026 · Linden Homes South West Exeter (Harrington Lane)

Agent replied · 24 September 2026

Hi Derek, Thank you for taking the time to share your experience. We’re delighted to hear that Andrea made such a positive impression during your visit to Priors Hall. Providing knowledgeable, friendly and supportive guidance is something we pride ourselves on, and it’s wonderful to know Andrea helped make the process feel relaxed and straightforward. We’ll be sure to pass on your kind feedback. Thank you for recommending Linden Homes, and we wish you all the best with your home-buying journey. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Hannah in the office was absolutely…

Hannah in the office was absolutely wonderful. From initial phone call enquiry, telling me what to bring buying evidence to the office. Her tour showing me round the estate and house interiors, was very helpful. Going through the available options and updates was simple. As was making the reservation. Cant wait to move in.

John · 12 September 2026 · Linden Homes South West Exeter (Harrington Lane)

Agent replied · 24 September 2026

Hi John, Thank you for your lovely review. We’re delighted to hear that Hannah provided such helpful support throughout your journey, from your initial enquiry through to reserving your new home. We’ll be sure to pass on your kind feedback to her. Congratulations on your reservation, and we look forward to welcoming you to your new Linden home soon. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

The office staff are helpful

The office staff are helpful, professional and courteous. This has made the process quicker and easier.

Babatunde · 12 September 2026 · Linden Homes South West Exeter (Harrington Lane)

Agent replied · 24 September 2026

Hi Babatunde, We are delighted to hear that our office staff's helpfulness, professionalism, and courtesy made your process quicker and easier. Thank you for sharing your positive feedback! Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Dawn was so welcoming and friendly

Dawn was so welcoming and friendly. Her experience and expertise was wonderful ss she explained all about the site property etc

Ali · 10 September 2026 · Linden Homes South West Wellington

Agent replied · 24 September 2026

Hi Ali TS, We are so pleased to hear that our team member was welcoming and friendly. It's wonderful to know that their experience and expertise were helpful in explaining everything about the property. Kind Regards, Kobi Bovis Homes

4/5

Trustpilot

The sales Agent has been helpful in…

The sales Agent has been helpful in different situation

Anthony · 10 September 2026 · Linden Homes South West Wellington

Agent replied · 24 September 2026

Hi Anthony, We are so pleased to hear that our sales agent was able to assist you effectively in various situations. Your positive feedback is greatly appreciated. Kind Regards, Kobi Bovis Homes

5/5

Trustpilot

Willow Park-Janina

The journey of finding and getting home obviously requires deposits, qualifications, and all the necessary prerequisites. However, what truly makes the difference is the intent, attitude, and approach of the person on the other side of the table. I feel incredibly fortunate to have met such a lovely person as Janina. She may have been doing her job as a sales professional, but for us, she became so much more than that. She became someone who genuinely understood what finding the right home meant to us. Having the right living environment is extremely important to me. This is where life unfolds every day, and as parents, one of the greatest things we can give our children is the right environment in which they can grow, feel safe, and create wonderful memories. And we feel incredibly fortunate that Janina helped make this possible for us. She went above and beyond to ensure that we found not just a house, but a home and a wonderful neighbourhood. We are extremely happy with where we are today, and a huge part of that is because of her. Janina, THANK YOU doesn’t quite feel enough. You will always be remembered by our family, and we will certainly have a story to tell our friends about the experience we had with you. What started as a professional relationship naturally developed into something much more genuine and personal. That is something very special, and not something that happens every day. Without you, we genuinely don’t believe we would have achieved what we have today. Thank you for believing in us, guiding us through the journey, and ultimately helping us find our wonderful home and the great neighbourhood of Willow Park, Buckingham. You will always be a part of our story. Thank you, Janina. You will be remembered, mate. ❤️

Bharath · 9 September 2026 · Linden Homes South West Wellington

Agent replied · 24 September 2026

Hi Bharath, We are incredibly touched by your heartfelt review and truly appreciate you sharing such a personal and positive experience. It brings us immense joy to know that our team member was able to make such a significant difference in your journey to finding a home. We understand how crucial it is to find the right living environment, especially when raising a family, and we are so pleased that we could contribute to creating a safe and wonderful space for you and your children. Your kind words highlight the genuine connections we strive to build with everyone we assist, and we are grateful for your recognition of our dedication. We are delighted that you are happy with your new home and neighborhood. Kind Regards, Kobi Bovis Homes

5/5

Trustpilot

The sales team made the extra effort…

The sales team made the extra effort and were very helpful. Answered any questions promptly,when we had an issue with paper work it was resolved very quickly

Ann · 9 September 2026 · Linden Homes South West Wellington

Agent replied · 24 September 2026

Hi Ann, We are so pleased to hear that our sales team went above and beyond to assist you. It's wonderful to know that your questions were answered promptly and that any paperwork issues were quickly resolved. Kind Regards, Kobi Bovis Homes

5/5

Trustpilot

Had a great experience with the sales…

Had a great experience with the sales rep, Hyacinth. Patiently discussed with us and showed us all the options we can have. She gave us professional suggestions based on our situation. Looking forward to the next step.

YH · 8 September 2026 · Linden Homes South West Exeter (Harrington Lane)

Agent replied · 24 September 2026

Hi YH Wong, We're delighted to hear about your positive experience with our sales representative. It's wonderful that you found the discussion helpful and received professional suggestions tailored to your needs. We appreciate your kind words and look forward to assisting you further. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Great Customer Experience

From the moment Sarah showed us around the property, she made the entire experience feel genuinely personal, supportive and positive. She has continued to follow up thoughtfully since our last visit, showing a real interest in our progress rather than simply treating us as another enquiry. Sarah listened carefully and compassionately to our requirements and personal circumstances, taking the time to understand what we needed from a new home. She then talked us through practical options that could genuinely help us move closer to making that dream a reality. Her warmth, professionalism and exceptional customer service have made a significant difference to our experience. Buying a new home can feel daunting, but Sarah has made us feel listened to, valued and confident about the possibilities ahead. We would highly recommend Linden Homes, particularly because of the outstanding care and service Sarah has provided. She is a real credit to the company.

Venkat · 8 September 2026 · Linden Homes South West Exeter (Harrington Lane)

Agent replied · 24 September 2026

Hi Venkat, We are so pleased to read your wonderful feedback and truly appreciate you taking the time to share your experience with us. It is incredibly rewarding to know that our team member made such a positive and personal impact on your journey to finding a new home. We are delighted that their professionalism, warmth, and exceptional care made you feel listened to, valued, and confident. We understand that buying a new home can be a significant undertaking, and we are committed to providing supportive and personalized service every step of the way. Your kind words reinforce our dedication to making this process as smooth and positive as possible for all our customers. Thank you for your high recommendation. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

The sales team were very helpful and…

The sales team were very helpful and responsive

Pauline · 8 September 2026 · Linden Homes South West Exeter (Harrington Lane)

Agent replied · 24 September 2026

Hi Pauline, We are so pleased to hear that our sales team provided you with such helpful and responsive service. Your positive feedback is truly appreciated. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Brilliant!

Brilliant! We have just reserved our new home with Bovis - we're very excited. Matt & Yvonne have both been really helpful and made the process really simple (so far). Thank you :)

Laura · 8 September 2026 · Linden Homes South West Wellington

Agent replied · 24 September 2026

Hi laura, We are so happy to hear about your positive experience reserving your new home. We appreciate your kind words about our team members and are delighted the process has been simple for you. Thank you for sharing your excitement! Kind Regards, Kobi Bovis Homes

1/5

Trustpilot

We are mid-way through purchasing a…

We are mid-way through purchasing a home with Lindens. We have requested to talk about our concerns to the Sales and Marketing Director, Hannah - who has refused to speak to us in person or over the phone. Lindens will not take your concerns seriously about 1) Misplacing data (or losing it) 2) discussing incentives (in person, or re-visiting them) 3) When you have been told you cannot meet the sales manager but told to progress with the reservation. The director then proceeded to say this was unfactual and we did have access to a manager? Unfortunately we do not feel like Linden's have any priority for customer concerns and this will now be escalated by ourselves. Only quite patronizing emails to their customers skimming over their complaints. The higher staff members quite clearly sit behind the sales team (@ Parkgate Denise and Lesley) who are wonderful, despite the circumstances of our experience. A horrendous experience for two First time buyers. It is an awful feeling to not be able to speak to a senior figure when you have concerns about arguably the biggest purchase of your life. *I would be more than happy to share their correspondence (only by emails!) to anybody who may be also concerned, or is thinking about purchasing a property and may be hesitant!*

Bradley · 7 September 2026 · Linden Homes South West Exeter (Harrington Lane)

Agent replied · 24 September 2026

Hi Bradley, Thank you for taking the time to share your feedback. We appreciate that purchasing your first home is one of the most significant commitments you will make, and it is disappointing to read that aspects of your experience have left you feeling frustrated and unsupported. We understand your concerns relate not only to elements of the purchasing process itself, but also to the way those concerns have been handled and communicated. We recognise how important it is for customers to feel listened to and confident that their queries are being fully considered throughout their homebuying journey. We note that you remain in contact with the regional team regarding the matters you have raised, and we trust this dialogue will provide the appropriate opportunity to continue those discussions and address any outstanding concerns. Whilst we appreciate your wider comments, it is pleasing to see your recognition of Denise and Lesley at Parkgate, and we will ensure your feedback is shared with them. Thank you again for sharing your experience. Feedback of this nature is important as it helps us continually review and improve the service we provide to our customers. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Visited the Willow Woods development at…

Visited the Willow Woods development at Ely. Had a great experience. Damien took care in showing us around a part built property, a fully completed property and an established part of the development. All completed in a relaxed manner. Didn't feel rushed and was allowed to absorb the detail of everything. Any queries we had were fully answered. If you are considering a new build in Ely then the development is well worth considering. Damien made the viewing experience easy.

Terry · 7 September 2026 · Linden Homes South West Exeter (Harrington Lane)

Agent replied · 24 September 2026

Hi Terry, We are so pleased to hear about your positive experience at our development. It is wonderful to know that you felt comfortable and unhurried during your visit, and that all your questions were thoroughly answered. We truly appreciate your kind words and recommendation. Kind Regards, Marcus Linden Homes

4/5

Trustpilot

Great Experience

Our sales rep, Hannah, was excellent. She was friendly and very helpful, always accommodating. The back up admin and support were very efficient too.

Anon · 7 September 2026 · Linden Homes South West Exeter (Gypsy Hill Lane)

Agent replied · 24 September 2026

Hi Anon, We're delighted to hear that our team provided you with such a positive experience. It's wonderful to know that you found our sales representative friendly and accommodating, and that our administrative support was efficient. Kind Regards, Marcus Linden Homes

1/5

Trustpilot

Very bad with poor customer service

MRS · 7 September 2026 · Linden Homes South West Wellington

Agent replied · 24 September 2026

Hi Lara, We're sorry to hear about your negative experience with our customer service. If there's any more detailed feedback that you can provide, we can pass that on to the team and investigate further. We are committed to improving and appreciate you taking the time to raise your concerns. Kind Regards, Kobi Bovis Homes

5/5

Trustpilot

We where shown around the estate by…

We where shown around the estate by Rhodri he was very professional

John · 6 September 2026 · Linden Homes South West Wellington

Agent replied · 24 September 2026

Hi John, We're so glad to hear that our team member provided such a professional and informative tour of the estate. We appreciate your kind words. Kind Regards, Kobi Bovis Homes

5/5

Trustpilot

Denise very helpful and knowledgeable…

Denise very helpful and knowledgeable 5stars

ROY · 6 September 2026 · Linden Homes South West Exeter (Harrington Lane)

Agent replied · 24 September 2026

Hi Roy, We're so glad to hear that our team member provided such helpful and knowledgeable assistance. We appreciate your kind words! Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Great customer care!

Christie · 6 September 2026 · Linden Homes South West Exeter (Harrington Lane)

Agent replied · 24 September 2026

Hi Christie, Thank you for taking the time to leave us a review. We’re delighted to hear about the positive customer service experience you received. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Very helpful and knowledgeable

Nothing has been to much for John, had 2 site visits and was able to get all of my questions answered. Feel confident in my decision and I am looking forward to making my choices as to how the property will look.

Matt · 6 September 2026 · Linden Homes South West Wellington

Agent replied · 24 September 2026

Hi Matt, We're so glad to hear that our team was able to provide such helpful assistance during your site visits. We appreciate your positive feedback and are excited for you to finalize your property's look! Kind Regards, Kobi Bovis Homes

5/5

Trustpilot

Great experience so far! Gav and Rhodri

The purchase experience so far has exceeded my expectations. Gav has been superb, and I was also today delighted by the customer service shown by Rhodri as he carefully explained the “extras”, what was possible and how much things were going to cost. We didn’t feel rushed, pressured or hard sold. None of that. I think we ended up with the best possible next steps. Let’s hope this experience continues into the move in and beyond!

Chris · 5 September 2026 · Linden Homes South West Wellington

Agent replied · 24 September 2026

Hi Chris J, We are truly delighted to hear that your purchase experience has exceeded your expectations. It's wonderful to know that our team provided such clear and pressure-free explanations regarding your options and costs. We appreciate you sharing your positive feedback and are committed to ensuring this excellent experience continues through your move-in and beyond. Kind Regards, Kobi Bovis Homes

5/5

Trustpilot

Sharon was really helpful and…

Sharon was really helpful and informative with explaining the first time buyer process. Look forward to the next steps of getting my potential new home 😊

Emily · 5 September 2026 · Linden Homes South West Exeter (Harrington Lane)

Agent replied · 24 September 2026

Hi Emily, We're so happy to hear that our team provided such helpful and informative guidance on the first-time buyer process. We look forward to assisting you further! Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Very welcoming and helpful

Very welcoming and helpful, Debbie was very friendly.

Natalie · 4 September 2026 · Linden Homes South West Wellington

Agent replied · 24 September 2026

Hi Natalie, We're so happy to hear that our team was welcoming and friendly. We appreciate your kind words! Kind Regards, Kobi Bovis Homes

5/5

Trustpilot

The Sales Department namely Sara L

The Sales Department namely Sara L, are very informative, dedicated and helpful. She has answered all our questions and has the answers. We hope to compete on a house very soon

Dominic · 4 September 2026 · Linden Homes South West Exeter (Harrington Lane)

Agent replied · 24 September 2026

Hi Dominic, We're so glad to hear about your positive experience with our sales department! We appreciate your kind words and wish you the best in your home search. Kind Regards, Marcus Linden Homes

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Questions about Linden Homes South West

Which Linden Homes South West office has the most reviews?

Newton Abbot has the most, with 765 reviews rated 2.5 out of 5, followed by Exeter (Gypsy Hill Lane) with 748.

Where are the Linden Homes South West offices?

The seven Linden Homes South West offices, by town:

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