Linden Homes South West estate agents in Newton Abbot, Exeter, Chudleigh and 3 more

Hi Debbie, We are so pleased to hear about your wonderful experience moving into your new home. It is fantastic to know that our team provided exceptional treatment throughout the process, and that your move day was seamless. We are especially glad that you found the quality of your new home to be great and that you are very happy overall. Thank you for sharing your positive feedback. Kind Regards, Kobi Bovis Homes

Hi NicoSocial, We're so happy to hear our staff provided such a positive experience for you. We appreciate your kind words! Kind Regards, Kobi Bovis Homes

Hi Ann, We're so happy to hear about your positive experience! We truly appreciate your kind words about our team member's helpfulness and detailed explanations. Kind Regards, Marcus Linden Homes

Hi Sabrina , We're absolutely delighted to hear about your positive experience with our sales representative. It's wonderful to know their expertise and proactive approach made your home search so much easier. We're thrilled you're looking forward to progressing with your purchase! Kind Regards, Marcus Linden Homes

Hi Rose , We're glad to hear we could provide such an informative experience for you. Thank you for your kind words! Kind Regards, Marcus Linden Homes

Hi Denise, We are absolutely delighted to read your wonderful feedback regarding your home-buying journey with us. It's fantastic to hear that the process, from your initial purchase to completion, was excellent and that your new home has been finished to your exact specifications. We are especially pleased that your independent snagger recognized the quality of the build. Your kind words about our team members and their efficiency in resolving any small issues are greatly appreciated. We are so glad you are settled in your beautiful new home. Kind Regards, Kobi Bovis Homes

Hi Augustine, We are so pleased to hear about your positive experience with our team member. It's wonderful to know that their helpfulness, caring nature, patience, and dedication made such a difference throughout your reservation process. We truly appreciate your recommendations. Kind Regards, Marcus Linden Homes

Hi Jean, We are so pleased to hear about your positive experience! It's wonderful to know that our team was patient and helpful throughout the reservation process. Thank you for sharing your kind words. Kind Regards, Kobi Bovis Homes

Hi Mrs N J Greenwood, We are so pleased to hear about your excellent experience with our sales consultant. It's wonderful to know that you received insightful advice and prompt assistance with your new home inquiry. We appreciate you sharing your positive feedback and look forward to assisting you further. Kind Regards, Marcus Linden Homes

Hi Lauren, Thank you for taking the time to share your feedback. We appreciate how strongly you feel about your experience and recognise the concerns you've raised regarding the mix of private and housing association properties within your development, as well as your interactions with our customer service team. We understand that expectations around the makeup of a development are an important factor when making a home purchase, and it is disappointing to read that you feel the information provided did not reflect your understanding of the scheme. We also take comments about customer service seriously, particularly where a customer feels their concerns have not been handled in a constructive or supportive manner. We understand from speaking to the business unit that they fully responded to the points you raised and we are sorry you remain dissatisfied. Thank you again for sharing your experience. Kind Regards, Kobi Bovis Homes

Hi Sarah, Thank you for taking the time to share your experience. It's encouraging to hear that the purchase process, sales journey and management of snagging met your expectations. We appreciate you highlighting the challenges you've experienced within the communal areas of the development. We recognise how frustrating it can be when the enjoyment of your home is impacted by behaviour within shared spaces, particularly where concerns have been raised around safety, damage to landscaping and disruption to residents. Whilst some community-related matters involve a number of different parties, including managing agents, housing associations and local authorities, we understand the importance of residents feeling supported when concerns arise. It's positive to hear that a residents' group has been established and that constructive engagement is taking place with the relevant organisations to address the issues raised. We value all feedback from homeowners as it helps us better understand the experiences of those living within our developments. Thank you again for sharing your comments and providing a balanced view of both the aspects of your homebuying journey that worked well and the areas where you feel improvements could be made. Kind Regards, Kobi Bovis Homes

Hi Mark , We are so pleased to hear about your positive experience with us. It's wonderful to know that our team member was able to assist you effectively, even with the delightful interruptions from your grandchildren. We pride ourselves on the knowledge and helpfulness of our staff, and it's fantastic that this was evident during your visit and tour of the show home. We appreciate you highlighting the efforts made to discuss the various purchase schemes. We are glad your daughter is considering our homes and has a follow-up appointment. Thank you for your kind words; we truly value your feedback. Kind Regards, Marcus Linden Homes

Hi Stephen G, We are delighted to hear such positive feedback about your experience at the Kirby Cross site. It's wonderful to know that our team member provided you with such knowledgeable and efficient service. Kind Regards, Marcus Linden Homes

Hi Sharon, Thank you for taking the time to share your feedback following your visit to Pippins Place. We are sorry to hear that your experience did not meet your expectations. We understand that purchasing a new home is a significant decision and that clear communication throughout the process is important. Following a review of your visit, our understanding is that you were interested in a number of future-release homes within a phase that has not yet commenced construction and is not currently available for reservation. Due to the anticipated level of demand for these homes, interested purchasers are invited to register their interest and are contacted when plots are released for sale. At the time of your visit, you were added to our interest list and advised to remain in contact with the sales team regarding future releases. We appreciate that there may have been differing expectations regarding the level of ongoing contact prior to those homes being released. We have shared your feedback with the team as a reminder of the importance of ensuring customers are fully informed about the process and how updates will be communicated. Thank you again for taking the time to provide your feedback, and we wish you every success with your future home search. Kind Regards, Kobi Bovis Homes

Hi Nicholas, We are thrilled to hear about your positive experience and that our team member was so helpful and friendly. It's wonderful to know that their assistance with your questions has given you the confidence to move forward. Thank you for your kind feedback. Kind Regards, Marcus Linden Homes

Hi Consumer, We are so pleased to hear about your positive experience with our team member! We appreciate you highlighting their professionalism and helpfulness. We understand that the location wasn't suitable, and we thank you for your valuable feedback. Kind Regards, Kobi Bovis Homes

Hi Mrs Margaret Hughes, We are so pleased to hear that our team member provided such helpful and informative service during your visits. It's wonderful that they were polite, courteous, and took the time to explain the different home styles. Thank you for your kind words! Kind Regards, Marcus Linden Homes

Hi Jennifer , We are so pleased to hear about your positive experience with our representative! It's wonderful to know that our team member was able to provide such a professional, engaging, and insightful service, understanding your needs without being intrusive. We appreciate you highlighting their detailed knowledge of the site and options, and their proactive approach in offering solutions and following up with additional resources. Your feedback truly encourages us. Kind Regards, Kobi Bovis Homes

Hi Odin, We appreciate your feedback and are glad to hear the process has been smooth so far. We understand the frustration with technical issues and are working to improve our IT portal. Kind Regards, Kobi Bovis Homes

Hi Phillip, We're delighted to hear that Dan and our service team provided you with an excellent experience. We appreciate your kind words and will make sure they are passed on! Kind Regards, Kobi Bovis Homes

Hi Andrew, Thank you for sharing your feedback. It's disappointing to read about the issues you experienced, particularly the snagging items, leaks, kitchen worktops and the prolonged flooring concerns you mention. We recognise the impact that unresolved issues can have on your overall experience, and feedback such as yours is important in helping us review our processes and the standards we expect to deliver. We appreciate you taking the time to highlight these concerns and will ensure your comments are shared with the relevant teams. Kind Regards Kobi Bovis Homes

Hi Elizabeth, We're happy to hear that our team were helpful and that you found our homes well presented. We appreciate your kind words. Kind Regards, Kobi Bovis Homes

Hi CHUNG KAI LAU, We're glad to hear that our team was able to assist you quickly and effectively with your inquiry. We appreciate your positive feedback. Kind Regards, Kobi Bovis Homes

Hi Jay, We are pleased to hear that you received great customer service. We appreciate your kind words. Kind Regards, Kobi Bovis Homes