Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 3/5
TrustpilotPlease find below Mr Jago's response.
Please find below Mr Jago's response.In future would Bovis Vestry be kind enough to make it clear to anyone intending to buy a new house that nearby tenants may well have the right to treat what had appeared to be communal land as they chose ?Hi Gerald, The information I’ve been given regarding the area next to Flat 1 is as follows: The original planting scheme set out by the Builders/Landscapers does not need to be adhered to once the buildings are completed. The land owners (Southern Housing in this case) are free to do with the land as they see fit providing it keeps in line with local planning legislation. Going forward with this, I have asked my team to keep the weeds under control and have the area maintained on the fortnightly visits when required. If any landscaping/planting to the area is to be carried out, it is Southern Housings decision to do so and would be in consultation with our residents.Simon Jago Estate Services Manager
Gerald · 29 June 2024 · Linden Homes South West Wellington
★★★★★ 2/5
GoogleOne day this will be finished hopefully but possibly not in my lifetime still not completed the roads pity!!!
Neil · 29 June 2024 · Linden Homes South West Newton Abbot
★★★★★ 1/5
TrustpilotHow on earth do these cowboy s linden…
How on earth do these cowboy s linden homes get away with building utter rubbish 🤬they need to be fined massively and not allowed to continue to build homes anymore!
Robert · 26 June 2024 · Linden Homes South West Chudleigh
★★★★★ 1/5
TrustpilotDon't believe a word they say
Told the house will be ready at the end of April, then mid May, then end of May, then end of June. Today told end of July with a baby due in two weeks. Disgrace of a company!
Gavin · 19 June 2024 · Linden Homes South West Wellington
★★★★★ 1/5
Trustpilot14 June 2024
On the 13th of June 2024, I visited Meadow Heights. I had reserved my plot with a deposit back in April and paid £3,038 in May for my flooring. Despite being initially told I could move in on the 3rd of April, then the 28th of May, the date was pushed back to the 28th of June. Upon inspection, I found numerous defects in the house. There were cracks in the walls of all the rooms, water damage under the kitchen unit, and the window cill badly damaged by decorators. The finish in my kitchen was inconsistent, and all the doors seemed out of place. The surrounding area of the house had a great big drop, making it unsafe, especially for children, as noted by the surveyor. Despite promises from the saleswoman, Sonia, that fencing would be put up around the boundary lines to prevent people from walking onto the property, I was informed on the 13th of June 2024 that no fencing would be installed. My sister asked her on one of our visits to the property what's going to be around the boundary lines , where the gully, Sonia the sales woman state " it would be fencing around" which was a lie. Because she tells me that the contractor not going to put a fence around, so lie and untrustworthy. All changing because I am pointing out several issues with the property, they are trying to making to difficult so I change my mine about the property. Imagine buying a newly built , not live in there as yet and the developers not wanting to fix the defects and carry out all the work in the property. Imagine when I live in the property and there is problem, can you imagine how these untrustworthy and difficult they are going to be to fix defects and problems.There were massive manholes at the side entrance, unsecured, and a deep pothole next to one of them. The construction director who visited the property with me highlighted these safety issues that needed to be rectified before completion. The garden was in a rough state due to how the topsoil was laid, leaving it purely muddy. The fencing around the garden was poorly done, showing a lack of common sense in landscaping. The inspection chamber was not level with the ground. I highly recommend all potential house buyers to conduct an extensive private snagging report, as it proved to be very useful in my case. The report highlighted inconsistencies in the finish in various areas of the house, such as the hallway, lounge, stairs, and landing and the lists continues..... Unfortunately, I was unable to upload pictures to show the issues. The house is far from being finished, and it seems that the saleswoman for Meadow Heights in Batley is rushing to complete the job to meet her sales target. I strongly advise against buying from this developer, as they have proven to be a waste of time. They may talk nicely and make promises when they want your money, but once they have it, it's a different story. Even mortgage companies are hesitant to provide mortgages for Linden Homes. The detached house located at the rear entrance of the plot is a significant investment at £310,000. Although the new house was intended to provide a wonderful and cozy feeling of home, it has unfortunately resulted in nothing but frustration, anger, anxiety, stress, and various issues. The process of purchasing the house was swift when it came to taking your money, but when faced with problems, the attitude of the individuals involved changed drastically. The sales representative was eager to finalize the sale by the 28th of June 2024, yet did not show the same level of urgency in addressing all the existing problems. It is important to note that I am aware of breaching the contract, and I am well within my rights as outlined in the agreement. Linden Homes will be required to reimburse me for the reservation fee and the £3,038 spent on flooring. Because they are the one breaches their contract. My advice to anyone who thinking buying a house from Linden homes, think twice and ask yourself this question is it worthwhile all the hassle, poorly built quality and rushing to meet sales target 🎯.
Yvonne · 15 June 2024 · Linden Homes South West Chudleigh
★★★★★ 1/5
TrustpilotBovis installed a new LED street light…
Bovis installed a new LED street light next to my property and it is so bright that it is intrusive and shines into my property and into my house windows.I have been emailing them for over 6 months now and they have now said they can't do anything about it. The contact is customerservice.cotswolds...This is not "Customer Service" its a joke. Based on my experience, I will never buy a Bovis house ever again and actively influence people I know, not to.Shocking service...their rating on Trust pilot is well deserved.
Gavin · 12 June 2024 · Linden Homes South West Wellington
★★★★★ 4/5
GoogleRating only, no written review.
Gavin · 30 May 2024 · Linden Homes South West Newton Abbot
★★★★★ 1/5
GoogleNothing more than a modern slum. Houses are to small, streets are to narrow, virtually no garden to grow your own vegetables.
Raymond · 26 May 2024 · Linden Homes South West Wellington
★★★★★ 5/5
GoogleWent there to fit carpets for a new owner of a property.
The house we worked in was nice and clean and looked well built.
The lady at the show home was nice, pleasant, and helpful, so we got to the correct property to install the carpets..
Guy · 26 May 2024 · Linden Homes South West Wellington
★★★★★ 1/5
TrustpilotStolen our money
They have not returned our £1000 deposit. We reserved a slot here but were then put off by so many online reviews about Bovis. We cancelled within the 14 day cooling off period and were pressured and called many times to try to change our mind they even tried to say we would only get half back which is illegal. We were eventually told it would back in our account with 5 to 7 working days this has been and gone. Each time I email to ask I get told thay have chased it up. Very quick to take our money and pressure us but so far not got our money back. Shame on you Bovis. I will update if and when we get our money back.
Adam · 25 May 2024 · Linden Homes South West Wellington
★★★★★ 5/5
TrustpilotFerriby Fields - Scartho Top
Exceptional customer service / care from Stuart Marshall & Sam Lumb I cant rate these chaps enough, we bought our new build from Linden & it felt like buying from a friend rather than a company, I would highly recommend using either sales rep, excellent knowledge, friendly & funny any issues are done prompt & a high level of customer service even when not needed is always given. 5*+
Josh · 23 May 2024 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 5/5
TrustpilotBrindley Edge - Coventry
We first visited the Coventry Linden Homes office in January where we were greeted by Rachael. We found the house we wanted and the process from then on was smooth sailing - mainly due to her organised approach. She has been nothing short of incredible throughout this whole house buying journey. Just before moving in, we had a house demo with Denis who explained everything to us to put our minds at ease before getting the keys. He then visited us 2 weeks after moving in to check any snags that might have come up. Since then, he’s sorted all of our snags (nothing major by the way!) quickly and efficiently - while remaining friendly and professional at all times. We’re so pleased with the service we’ve received and our house is absolutely beautiful. Thank you Linden Homes.
Sarah · 10 May 2024 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 1/5
TrustpilotIf we could leave a 0* review then we…
If we could leave a 0* review then we would have done!The customer service is just absolutely appalling. We have been going back and fourth over snags that we reported with the site manager at the time, which we have evidence of, yet because the site manager didn't complete the necessary paperwork at their end correctly they have no records of some of our snags and now are refusing to fix them. They also won't provide any evidence to support their stance either!It seems very much like a large amount of snags were not reported to improve their statistics.I know a very small handful of people on our estate (over 100 homes) that have had a good experience. The rest are going through the same if not worse!
Jake · 7 May 2024 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 1/5
TrustpilotMost underhanded evil people
Most underhanded evil people. You buy a house only for them to sell it to a preferred cash buyer anyway. Completely untrustworthy in every way
David · 5 May 2024 · Linden Homes South West Wellington
★★★★★ 1/5
Trustpilotirresponsible
I give one star, because I can't give zero, I booked the plot in August 2023, they said the house would be ready in mid-February, at the beginning of February the seller said she could give notice to my landlord that we would move in at the end of March , I gave notice informing that it would stay until the middle of April, at the end of March they warned that it would not be ready on that date, I asked my Landlord for an extension until the middle of May, but I was informed again that the house would only be ready at the end of May, now I have nowhere to stay, because my Landlord cannot extend it again. And I am simply being ignored in my problem. If you want to avoid hassles, look for another construction company.
Luciana · 4 May 2024 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 5/5
GoogleNot had a bad experience with this developer yet. They build solid homes, from what I've experienced so far.
Danny · 30 April 2024 · Linden Homes South West Plymouth
★★★★★ 5/5
GoogleRating only, no written review.
Craig · 30 April 2024 · Linden Homes South West Chudleigh
★★★★★ 5/5
TrustpilotStaff are fabulous and friendly
Rating only, no written review.
Wendy · 28 April 2024 · Linden Homes South West Wellington
★★★★★ 1/5
TrustpilotI have sent my unsiscribe notice 10…
I have sent my unsiscribe notice 10 times but they just ignore it it’s the worst company ever
Clive · 27 April 2024 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 4/5
TrustpilotHigh quality properties
High quality properties. Love them!
Amanda · 24 April 2024 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 5/5
TrustpilotIn love with our home
In love with our home, moved in 8 months ago and have no complaints, the sales team were really helpful, the house is built to a good standard with a lovely finish. Being a detached house is so peaceful we can’t hear any noise around us and our neighbours don’t hear us either. Linden were able to give us a good deal too to help with the purchase. Any snags at the start were dealt with immediately. So far so good.
Melissa · 24 April 2024 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 5/5
TrustpilotExcellent Service from Linden Homes Sales Team
We're currently in the process of moving to our new home in the Linden Homes development Orchard Green, and I must say, the service provided by the sales team has been exceptional. Right from the beginning, they made the entire process smooth and hassle-free for us. Communication has been excellent throughout, with the team keeping us informed every step of the way. They were always available to address any queries we had, which we really appreciated.We also found the home demonstration they arranged, along with the site manager, to be extremely helpful. They took the time to walk us through everything in detail, ensuring we understood all the features of our new home.In addition, I'd like to mention that we've completed a part exchange with them, and the process was handled efficiently and seamlessly.Overall, we're highly satisfied with the service provided by Linden Homes. We look forward to updating our review in a few months' time once we've settled into our new home
Kay · 20 April 2024 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 4/5
TrustpilotOur new home
We recently bought our new house from Linden homes. This is a retirement home for us and we would like to share our experience with you. The negatives.We were not too impressed by the build quality as we have had more than our fair share of problems since we moved in, the standard of some of the interior work left a lot to be desired. Problems aside from the expected snaggings that come with buying a new build. At this point we would have been looking at a two star review. The positives. We have now been in for nine months and thankfully all the problems we have reported thus far have been dealt with in a timely manner.Rachael, Andy and Hannah in the Sales team were particularly helpful and supportive with issues we encountered along the way.Everyone we have had dealings with on site have been helpful and good to deal with.Thank you to Tracey and the customer care team in the office answering the phones, dealing with our requests and responding to emails promptly.Fiona is particularly instrumental in overseeing the work which needed doing. She is very keen to let us know how things are progressing which we really appreciate.The Customer Care team and others who have visited to carry out remedial work have also been good and see that issues are resolved.
Consumer · 8 April 2024 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 3/5
GoogleRating only, no written review.
Paul · 25 March 2024 · Linden Homes South West Plymouth
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
