5/5
Rating only, no written review.

Trusted Agent profile
★★★★★
1,296 reviews across 7 offices and 2 platforms
Linden Homes South West has seven offices, in Newton Abbot, Exeter (two offices), Chudleigh, Penzance, Plymouth and Wellington. Together they have 1,296 reviews on two platforms, rated 2.5 out of 5 overall.
Linden Homes South West's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
5/5
Good sales, good place, nice house.
1/5
Terrible judgement and information
Terrible judgement and information from Ben houghton
5/5
We purchased our Bovis Home in 2022
We purchased our Bovis Home in 2022. It's a beautiful house with plenty of space, a perfect floor plan, and a dream kitchen. The garden is an ideal size, and the quality of the house is amazing. It stays warm during the winter months, and our utility bills are very low. Our family has lived here for almost two years and we couldn't be happier. Having experienced new builds from other builders, I can confidently say that Bovis is number one. If you're considering a new home, I highly recommend Bovis. I've received numerous compliments from guests about the quality and beauty of our home. P.S. These are my personal thoughts, and I wanted to share my positive experience with these builders. No one has asked me to write this review.
1/5
Shame you have to give a star
Shame you have to give a star, zero works for me. This company consists of cowboys. They do shoddy jobs and fob you off with lie after lie. Do not even buy a house from them for you will spend more money rectifying their mistakes that they bodge up even more. The customer service is awful. The building work is terrible. Fitters are paid for the number of kitchens they fit in a day - imagine the quality. Everything is done on the cheap. My advice? Go with a reputable builder.
5/5
The whole home buying process was so…so smooth
The whole home buying process was so smooth with Beckie, she took care of everything in a very cheery, friendly and efficient manner, nothing was ever too much trouble, she would regularly contact me out of her work hours. She made the whole process so easy especially as I was dealing with an incredibly difficult time in my life. Will the site manager was a pleasure to have around, again nothing was ever too much trouble. He was round in an instant if I had a query and he sorted the problem or booked in trades to rectify the problem within a couple of days. Will’s attention to detail was exemplary, he wasn’t happy unless everything was perfect. Like Beckie, Will was always cheery, friendly, efficient. He also worked out of hours to double check that things were ok. The site was always tidy and organised. I am so pleased with my new home. Since Will and Beckie have left the site there have been a few small glitches but nothing that Vistry has hasn’t tried to fix immediately. All in all, I have thoroughly enjoyed my new home from buying, moving in, adjusting and feeling supported during the whole process. It’s all been so easy and that is definitely thanks to a great team being in control.
5/5
Pembroke Gardens
I had an excellent experience from Linden at Pembroke Gardens. Beckie was so helpful & enabled me to secure the plot I wanted. The quality of the build is good with only a few minor snags which have been rectified. Very happy with my move.
5/5
Great after sales service and excellent…
Great after sales service and excellent build quality. We moved in our new house in December 2023 and Joel was on hand to provide support and to check everything was OK. As with any new house there are a few snagging issues. The site manager Ian was on hand immediately to organise the various trades to fix a plumbing issue and nothing was too much trouble. All items on our snagging list were dealt with promptly and by polite, friendly tradespeople. We are new to the area and were delighted to be dealing with such lovely people
5/5
Boorley Park
From start to finish everyone involved with our house purchase has been excellent. We moved into our new home in December 2023 and the customer care and service from Joel was outstanding from the very start. Nothing was too much trouble, we were kept informed every step of the way during the build of our home to the day the keys were ours, with clear communication and support from Joel. There were a couple hiccups outside of Lindens control that caused delays, but we were promised a move in date and Joel with the site team miracously made it happen (I still dont how they managed it, absolutely incredible!) We have had nothing but ongoing support from the site team since moving in. I would reccomend the Boorley Park Linden and Site teams to anyone, they have been fabulous.
4/5
The home and onsite team
The home and onsite team, sales person and site manager, were excellent, helpful, understanding and facilitated a good move. However, the Linden solicitor was less competent, sending out-of-date site maps only days before potential exchange. I was forced to make a 5 hr round trip journey to the site engineer to clarify the actual site map, adding last minute stress.
4/5
Pembroke Park
Pembroke Park, AlderburyMoved in in August 2023Pre move help and advice from the sales rep Becky was excellent. The site manager, Will, was always helpful over any little glitches. The house has been generally of good standard with only a few minor snags which were quickly dealt with. Our only issue was with identifying the completion date and a rather inflexible attitude with this, but eventually sorted out. Customer services have been quick to respond after the workmen all left and we had unsolicited visits from the team to check all was ok. I understand that everyone’s experience may be different but ours has been very positive and we are very happy with our new home.
5/5
Boorley Park
We moved in boorley park in Dec 2023 just before Christmas. From start to finish the whole process of buying was made very easy and uncomplicated. Joel has been fantastic and very helpful and all of the site managers have been great and they are all very courteous. Any issues we may have had were dealt with very efficiently, which made everything so much more stress free. We've had a great experience with Linden homes and we would recommend.
4/5
We moved into our home back in December…
We moved into our home back in December 23. Both the sales and the site team were really helpful at all times in resolving inevitable issues with a new home, although to be fair they were small in number. We love the house and the development and have no regrets whatsoever.
5/5
Boorley Park - would definitely recommend
Can’t fault linden at all. From Joel in the sales office through to Ian the site manager. We had a very smooth moving process, and all our snags were handled very quickly, quicker than we ever imagined would happen! Ian even knocked our door every Friday for weeks to check we were all ok and whether we neededanything. Would definitely recommend.
5/5
Safe and clean building site, as you would expect.
5/5
Nice homes but what a strange place ....stepford wife's revisited No shops no school no pub no takeaways no social life .... weirdly odd
4/5
Rating only, no written review.
5/5
Excellent personal service
Excellent personal service throughout the purchase of my daughter,s new home. Morpeth Close Peterborough. Nina, Callum, on fact every single person involved went that extra mile. Nothing too much trouble, polite, reassuring, respectful, cheerful. Can, t praise all involved enough. A big thank you.
2/5
Deeply regret our house purchase
Deeply regret our house purchase. Everything is substandard; we can understand wear and tear (albeit too soon for wear and tear issues!), but if it's a design fault then it's something we'll have to live with.For example, the downstairs toilet needs unclogging periodically because the underground pipes are kinked!They are finally resurfacing the roads. But, instead of doing it in sections, they decided it's a good idea to block access for 2 days (in a row) that coincides with bin collection days.
1/5
Terrible builders and awful customer…
Terrible builders and awful customer service. They built a drive that we can’t park on as our car bottoms out but they won’t put it right because we are beyond warranty due to having a higher car. Don’t touch with a barge pole
5/5
Harrington Park Exeter 5*
Moved into Harrington Park around 18 months ago. Patrick Williamson was always attentive and happy to help. Made the whole settling in period seemless by going the extra yard to get jobs done quickly. Would recommend.
1/5
Run the fleecehold scam - run a mile
Sell properties as "freehold", but employ the fleecehold scam where you have what is effectively leasehold but with "ground maintenance" that you don't receive or poor value. The scam has less legal limits than leasehold too, so its run pretty much as an extortion racket. They have a restriction on the deeds, meaning they can demand whatever they want to allow changes or sale of the property.
1/5
Awful new build homes
Awful new build homes, please don’t buy off these. So many problems after being bought. Problem after problem.
3/5
Please find below Mr Jago's response.
Please find below Mr Jago's response.In future would Bovis Vestry be kind enough to make it clear to anyone intending to buy a new house that nearby tenants may well have the right to treat what had appeared to be communal land as they chose ?Hi Gerald, The information I’ve been given regarding the area next to Flat 1 is as follows: The original planting scheme set out by the Builders/Landscapers does not need to be adhered to once the buildings are completed. The land owners (Southern Housing in this case) are free to do with the land as they see fit providing it keeps in line with local planning legislation. Going forward with this, I have asked my team to keep the weeds under control and have the area maintained on the fortnightly visits when required. If any landscaping/planting to the area is to be carried out, it is Southern Housings decision to do so and would be in consultation with our residents.Simon Jago Estate Services Manager
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Newton Abbot has the most, with 771 reviews rated 2.5 out of 5, followed by Exeter (Gypsy Hill Lane) with 755.
The seven Linden Homes South West offices, by town: