Trusted Agent profile
★★★★★
761 reviews across 3 offices and 2 platforms
Linden Homes South East has three offices, in Sayers Common, Crowborough and Arundel. Together they have 761 reviews on two platforms, rated 2.6 out of 5 overall.
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Linden Homes South East's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotSales Rep at Sherford Jamie was…
Our Sales Rep at Sherford Jamie was wonderful and very friendly . Overall a very positive experience
Hi L J, We're happy to hear that your experience was positive and that our sales representative was helpful and friendly. We appreciate your feedback and we will be sure to pass on your kind words to Jamie. Kind Regards, Marcus Linden Homes
5/5
TrustpilotKind, helpful and professional
Throughout our buying process Linden Homes’ staff have been very helpful and supportive. From the sales representatives to the site managers on the development we were treated with care and given fantastic treatment. Sales representatives were very helpful and fast to respond to any questions and have accommodated all our queries and supported us where we weren’t sure. Denice and Dan are exemplary sales professionals and have made what could easily be a stressful buying process a total joy and always left my partner and I with smiles on our faces. Can not recommend Linden homes enough for either their homes or theirs fantastic customer service.
Hi Hugh, We're happy to hear that our team provided such helpful and supportive service during your home buying experience. It's great to know the sales representatives and site managers made the process a joy. We appreciate your kind words and are grateful for your recommendation! Kind Regards, Marcus Linden Homes
5/5
TrustpilotExcellent customer Service by Rhodri
Hi Ivy, We're glad you received excellent support. Our team appreciates your positive feedback very much! Kind Regards, Marcus Linden Homes
4/5
GoogleRating only, no written review.
5/5
TrustpilotVery easy and accommodating
1/5
TrustpilotUnsafe building site
This builder shows no consideration for site safety. The front doors of near-finished houses in Boorley Park are left wide open and there are big gaps in the fences. Almost every weekend teenagers go onto the site, inside (sold) houses, up unsecured scaffolding, ... This shows very little respect for the customers who spend a lot of money on these houses.
5/5
TrustpilotStamford Gardens Development (Linden)
We can’t thank the team enough for helping us move into our new home. From the Sales Director to the site management team everyone has been absolutely superb. We couldn't have asked for a better experience. All of our enquiries were handled promptly and professionally, with clear communication throughout. Overall, it’s been a fantastic experience, and we truly appreciate the support and dedication shown by the entire team.
1/5
TrustpilotTERRIBLE
DO NOT UNDER ANT CIRCUMSTANCES BUY A HOUSE FROM LINDEN !!!!
1/5
TrustpilotAvoid. They employ FirstPort.
Because of the fact that they engage the disreputable FirstPort as managing agents and won't appoint an alternative then avoid buying a Linden home at all costs.
1/5
TrustpilotMy daughter bought a home about 2012 in…
My daughter bought a home about 2012 in Burgess Hill. After she bought the home, about a year later, Linden told her they were taking back some of her garden as the fence builders made a mistake. After a lengthy and costly legal process, my daughter bought her own land back!Caution! Do not buy a Linden home. They will try to take your garden back. Vile company.con artists.
5/5
TrustpilotAmazing
Amazing! Despite having been in my house for well over 2 years (and apart from a few little snags in the beginning which were sorted straight away, I have had no further issues, great build and finish quality) and all the houses on the estate finished some time ago, I got in touch with David Tinsley, Sales Consultant, who is now working at another site. I have an issue on the site, which is actually nothing to do with Linden Homes, however, as always, David has gone above and beyond to help and find who I need to speak to. Fiona Willis from the Customer Service department has also been in touch with me to help. So, even when all building has finished and there are no Linden Homes staff on site, they are still happy to help. Outstanding Linden Homes, thank you!
5/5
TrustpilotNeeded some info on a block of flats…
Needed some info on a block of flats they built over 20 years ago. They went through their archive and emailed me what i needed. Was nothing in it for them but they took time out to help me.
5/5
TrustpilotWe had a fantastic experience buying…
We had a fantastic experience buying from Linden homes, at Edwalton Fields. Mora our sales consultant couldn’t have been more helpful, took us through every stage and kept us informed. Our Site manager Billy made sure that every detail was taken care of and they both made us feel valued . The build quality is great, yes there were a few minor snags, but nothing more than you’d expect buying a new home but were put right straight away. I would have no hesitation in recommending anyone to buy a house at Edwalton Nottm.
1/5
TrustpilotNever buy a linden home workmanship…
Never buy a linden home workmanship absolutely appalling
1/5
TrustpilotPlease do not purchase a house from…
Please do not purchase a house from Linden as they not only wait 4 years to fix something but then actually make out that you are a liar and tell you that they never did intend to fix the issue.
1/5
TrustpilotIf you prefer no follow up after…
If you prefer no follow up after completion, pls go for it! There house was completed more than 2 years ago and the concern of leaning fence was raised at the very beginning, more than 2 years ago. Still no action and nothing has been done. They simply just walk away !
1/5
TrustpilotIt could improve by being honest when…
It could improve by being honest when trying to sell houses on a toxic site in Glen Parva. Please ensure that you explain to potential clients that there are now 100s of piles driven into the site to stabilise it. Also tell customers that there is still gas leakage that is supposedly being mitigated. Also explain that the old tip was often unregulated.
1/5
GoogleI think we've had enough houses don't you think. How about building infrastructure first. Stop being so greedy and think of the people first
1/5
TrustpilotDO NOT BUY
Do not buy in Glen Parva. Building on toxic landfill. Bet they will gloss over that one! Planning permission refused repeatedly locally. Finally central government overturned decision. All very dodgy. Feel sorry for people who end up living there.
5/5
TrustpilotThe purchase of the property at the…
The purchase of the property at the Park Gate site in Kidderminster was made easy by regular updates from Michelle at Linden Homes-she couldn’t have been more helpful and it was a pleasure to communicate with her
1/5
TrustpilotEstate plans change for the worse after purchase
After selecting a secluded plot close to the edge of the development, the estate plans around our plot have drastically changed from what we were told and shown at the point of sale and customer service are no where to be seen. Over the last few weeks, linden have built a footpath directly in front of our house connecting both ends of the estate, and the foot traffic is now much greater, despite vocal opposition from ourselves and neighbours in our street. They are building a footbridge metres from a neighbours kitchen window, and boldface lied to her when she questioned what they were building as it was not on the original plans. Be very wary of buying a house with this company unless you do not care what they built around you.
1/5
TrustpilotDo not buy from Linden Homes in…stowupland
Do not buy from Linden Homes in stowupland. We have had so many snags, they correct the snag then make a bodge somewhere else! We have had a hole cut in our kitchen ceiling as there was a leak, they fixed it plastered it then had to redo it as they hadn't plastered it correctly. Flooring not put down correctly one of our bedrooms flooring have not got to be taken up for the 3rd time! Ground work outside not been completed correctly. Dishwasher cupboard not pushed back correctly so not inline with other units. Work service needs correcting. Driveway has a few different colour slabs. Honestly the list could go on. We have given then several months to fix the above and other works which i have not mention and still not completed. We have took this matter higher. Please save yourself from wasting your time and money and do not buy from Linden Homes. We expected a few snags when we move in , but seriously this many!!
1/5
TrustpilotDo not buy a property with Linden
Absolutely terrible company. Do not buy from them. The sales team are lovely until you are locked into buying and they couldn’t care less. The mess of the property and amount of snags on handover was terrible. Over 2 years now and still snags outstanding. Customer service is non existent! Recently found out that they have never put insurance in place for the block of plates and never undertook a fire risk assessment, even though we pay a monthly service charge. Stay clear of this company.
1/5
TrustpilotHonestly when we first moved in they…
Honestly when we first moved in they were all over any snags the first few months then they dropped us. They pass you onto a useless department than has taken more than a month to get a response each time. The homes are a joke
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Sayers Common has the most, with 741 reviews rated 2.5 out of 5, followed by Crowborough with 705.
The three Linden Homes South East offices, by town:
