Trusted Agent profile

Linden Homes Eastern estate agents in Royston, Kirby Cross and St. Albans

2.6

★★★★★

790 reviews across 3 offices and 2 platforms

Linden Homes Eastern has three offices, in Royston, Kirby Cross and St. Albans. Together they have 790 reviews on two platforms, rated 2.6 out of 5 overall.

Google logo

4.0 / 5

40

Reviews on Google

All 3 offices

Trustpilot logo

750

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Linden Homes Eastern's three offices, most reviewed first. Each has its own page.

Latest reviews from every Linden Homes Eastern office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Trustpilot

WORST HOUSE DEVELOPER IN THE COUNTRY

We echo all the negative comments about this appalling company. We bought a house over 3 years ago and had more than 200 snags. Our house was full of mud when we moved in on Christmas Eve 2017. They installed our boiler in the wrong place, installed a toilet pan in the wrong place and the list went on. We are still waiting for the last of the snags to be sorted including our drive which developed a sink hole in it 6 months after moving in. It was so say repaired and we now have several small ponds on our drive when it rains. Still waiting for it to be sorted 2 years later. Furthermore the Outside spaces have been left in an appalling condition and passed on to a management company to maintain. We are now paying this company to maintain stone, mud and weeds. Linden Homes, Vistry or whatever you call yourselves now you should be ashamed of yourselves and I would urge anyone not to buy a house from this appalling company.

Lynton · 12 June 2021 · Linden Homes Eastern Kirby Cross

1/5

Trustpilot

Appalling customer service!

Bought our house off plan after seeing show home. Great design so we loved it however. Quality is appalling, issues run into the pages of snags. Issues continue to pile up particular quality of build and longevity of the house. Keen to build as quickly as they can and cut all corners including handing over the land and estate to a management company before it is ready. We end up paying for maintenance of land that is not ready. All this was after the house was built wrong, not to plan… alarm should have rung but you believe they are actually able to build houses as that’s their sole purpose!

Jon · 11 June 2021 · Linden Homes Eastern Kirby Cross

1/5

Trustpilot

‼️ DO NOT BUY FROM THIS COMPANY ‼️

DO NOT BUY FROM THIS COMPANY!!!! They miss sold us our property!! We moved into our linden homes house 3 years ago now, paid full price and was sold a house with sole access to our drive, we had over 200 snag issues on the house including structural brickwork issues. So Lindens agreed to pass us the access road to our drive in compensation for all of the problems, 2 years down the line they have inserted a gate onto our neighbours property creating what was sold to us as sole access into a communal access which means we get frequently blocked in or out of our drive daily and creating a whole world of problems for us! We explained to lindens that not only if this very frustrating but this is dangerous for us as our daughter suffers with life threatening seizures so we need clear access at all times! As usual they just don’t care at all!! They have now backed out on their deal with us, haven’t completed any of our snag issues, this was supposed to be our forever home and they have left us with a drive that we are blocked into daily, and a house that is falling apart, we are living in complete misery! Even after legal action they are still refusing to fix the issues they have created,Customer service is shocking And the salesman are liars! All this company cares about is your money!

Holly · 9 June 2021 · Linden Homes Eastern Kirby Cross

1/5

Trustpilot

If you have had a leak in your roof and…

If you have had a leak in your roof and you have NHBC cover for your Linden Home, contact the NHBC. A roof is structural. They will require copies of all your correspondence with Linden Homes with regards to the leak, and you chasing them. Tell them you would like someone else to fix it. Good luck.

Larry · 8 June 2021 · Linden Homes Eastern Kirby Cross

1/5

Trustpilot

ABSOLUTELY TERRIBLE COMPANY. STAY CLEAR.

After waiting 2 months for a plot to be released & weekly contact with the sales team. The plot was given away to someone else without being released. Just to add to this they didn’t even let me know. I was so upset until I decided to read reviews on linden homes. Now all I can say is thank you for all the bad comments, the relief is overwhelming that we have had such a lucky escape. Would never waste my time with this company again.

T · 4 June 2021 · Linden Homes Eastern Kirby Cross

1/5

Trustpilot

We bought a property off Linden homes …

We bought a property off Linden homes in Horndean 6 years a go,we have had water coming in through the roof despite hundreds of hours and emails over six years asking Linden to fix the problem we are no nearer to getting it fixed than we were 6 years a go.Avoid this company like the plague.

I.wakefield · 30 May 2021 · Linden Homes Eastern Kirby Cross

1/5

Trustpilot

Warwick The Priors - Save the Stress and go somewhere else - Honestly.

Warwick The Priors - Stay Away. Do not buy. I was buying a 4 bed house from them. Everything was going fine then at the 11th hour just before we were all going to exchange, Linden Homes wanted to add a clause to my title deeds to allow next door right of access over part of my boundary. They did this by submitting wording which to the effect allowed the next door plot complete right of way over my ENTIRE boundary!!! After my solicitor pushed back and said we want this properly defined and limited use, Linden Home solicitors became very condescending. They circled around, saying its only for deliveries. They even tried to bully us into accepting it by citing a clause incorrectly within the contract (which I never signed).It doesn't matter what is said in passing "its only going to be used for deliveries" what matters is what they wanted to put in our title deeds, which was wording to allow right of way over my ENTIRE boundary.No one would accept this. Then when they finally agreed to do what we said they executed only half of what was agreed. I then continued on trying to clarify the situation. I even went into the site office walked around my plot and agreed what was acceptable and STILL! Linden Home solicitors didn't action it. How incompetent can you get.Further wasting time and causing me, my wife and our 2 kids great distress as all we ever wanted was to buy our dream house and live happy. If I agreed to the wording of allowing next door access over my entire boundary imagine me trying to sell that no one will touch it - but Linden Homes doesn't care about that, all they care about is making money even if that means screwing over a sale they have already made to make another one.I have emails between our solicitors proving all of this happened. If you value your time and money go somewhere else.

Sanjay · 26 May 2021 · Linden Homes Eastern Kirby Cross

1/5

Trustpilot

the worst company i have ever delt…

the worst company i have ever delt with, they rush you into everything like selling your house putting reservations down then AFTER tell you the house isn't even built yet and they have no brick layers for foreseeable future, the sales team screams dodgy avoid at all costs, feel like me and my pregnant girlfriend have dodged a big bullet with linden homes never ever will go near them again

Scott · 26 May 2021 · Linden Homes Eastern Kirby Cross

1/5

Trustpilot

BUYER BEWARE - Do NOT Buy from Linden

Anyone even thinking of buying one of these shoddily built houses, first Google 'YVETTE DAVIS LINDEN HOMES' to see the truth of how these #LifeWreckers behave once they have your hard earned money. I see they are building in Basingstoke, Hounsome Fields ..#BUYERBEWARE do your research and don't make a mistake that will ruin your life. 'YVETTE DAVIS LINDEN HOMES'... please do yourself a favour and Google it. I wouldn't wish my 5.5 year hell on any innocent new home buyer.

Yvette · 25 May 2021 · Linden Homes Eastern Royston

4/5

Trustpilot

Explaining construction

Hey guys seen alot of issues raised as a construction worker myself, I van see that the main issue isn't what linden deal with unfortunately they have to bring in plumbers brickies and the general finishing of the builds. As to play Park review I was looking at a house myself if you actual drove down the road you would of seen it, do apologise for the rant just saw alot of bad feed back which isn't there fault if you moved on the frist block of houses and there's issue then they have to get in touch with each individual company that the issues fall under. They can't help time deal on this point

Courtney · 8 May 2021 · Linden Homes Eastern Kirby Cross

1/5

Trustpilot

Hanstead Park Bricket Wood

Hanstead Park Bricket Wood - Do not buy on this estate shoddy houses lack of respect for families and poor management. Actually now under Bovis Vistry. Complete and utter nightmare. Do yourself a favour and go elsewhere quickly !!!

Hannah · 7 May 2021 · Linden Homes Eastern Kirby Cross

1/5

Trustpilot

Do not buy on the development it says…

Do not buy on the development it says there was going to be a play park as their isn't any round here and for us that was important due to having kids. We had to pay a lot of money out to have garden re done as linden didnt wanna know cant open windows properly and all my floor down stairs is scratched and linden will not take responsibility. With all these bad reviews why are people still buying of them that's why they dont give a dam because they know people will still buy

Amanda · 23 April 2021 · Linden Homes Eastern Kirby Cross

1/5

Trustpilot

If you purchase a house through Linden…

If you purchase a house through Linden Homes be prepared that if you have issues with the home, you will get little to no resolution with anything.We were the first to move into our development over a year and a half ago and we still have a number of issues with the property. Linden homes do not respond to emails and seemingly don't really care about any kind of after care or customer service once you are in the property. Its our first time buying a new build home and given the chance again it would NOT be a Linden homes property.

Kean · 22 April 2021 · Linden Homes Eastern Kirby Cross

1/5

Trustpilot

Terrible company, Avoid at all costs!

Terrible company, do not waste your money. Negligent practices, long list of issues that are quite serious and absolute lack of care. If you have 3 years to engage in pointless conversations and waste a great deal of money than speak to these guys they are expert cowboys.

T · 16 April 2021 · Linden Homes Eastern Kirby Cross

1/5

Trustpilot

No respect once you’ve bought. Buyer beware!

Having initially given 5 stars I’m sadly reducing this to one.Verbal abuse from the site manager. 20 snags outstanding one year on. Impossible to sit in my garden in the summer due to the site kicking sand up like a Sahara desert storm. Site manager thought it acceptable to take (he said he borrowed it when confronted) my neighbours wheel barrow. Then gave me a load of abuse when I went to find who’d taken it. Shocking treatment or customers and lack of respect. There’s a Barrat Homes site next door in Doncaster; I’d look at buying one of those and give Vistry/Linden a wide berth.

Richard · 16 April 2021 · Linden Homes Eastern Kirby Cross

3/5

Google

I had a look at the potential to buy a property. As you would expect, quiet area but still building houses on the site.

Manda · 16 April 2021 · Linden Homes Eastern Kirby Cross

5/5

Trustpilot

Waters Edge

We bought our first home in December - bar a few issues with the mortgage everything has been smooth sailing! We dealt with Paul in the Waters Edge Site throughout our booking and he was nothing short of fabulous! Since moving in we had a couple of big snags, which have been addressed! This included pulling up our garden patio and installing a drain as we had huge pooling in the garden near the patio doors ( they did this the day after we mentioned it) We have had our drive way retarmacked as that was looking slightly! Our snag list wasn't that big tbh but they've been amazing at fixing everything. Lynn who is the customer care point of contact for sorting these, has been incredible! Keeps updated and gets everything sorted pronto! I was sceptical about my buy after reading these reviews. But remember people are more likely to leave a bad review over a good review! So take everything with a pinch of salt! We bought phase 1 off plan and honestly couldn't have asked for anything better, the site team are polite and tbh I barely hear them works even though they're building the houses right that back on from my garden. The site managers have been amazing at responding to all texts ( no matter what time of day) over all, super happy! I honestly think people think the house should be 'perfect' the moment you move in. They are built by people, not robots. Thank you to all the Linden Homes North West Team and the Droylsden Waters Edge team! You've been amazing! Sarah and Glen

Sarah · 14 April 2021 · Linden Homes Eastern Kirby Cross

1/5

Trustpilot

Stay well clear of this company

Stay well clear of this company. Everyone I speak to on the estate has had enough of them. Shoddy work, crap customer service.Since moving in we have had the entire house re painted, downstairs flooring replaced, back garden needs digging up as it floods, front garden has been laid twice and is still shocking, all of the glass in the windows needs replacing because it’s all scratched. Jus appalling.

Graham · 13 April 2021 · Linden Homes Eastern Kirby Cross

3/5

Trustpilot

I am in the process of buying a house at Kilnwood Vale with Linden Homes, is it a good or bad decisions?

I am in the process of buying a property at the Kilnwood vale development with Linden homes, the property won’t be ready until the end of the year however I have already given them a holding deposit. Are there currently any home owners on the development who can point me down the right direction whether this is a good or bad decision. I am first time buyer and don’t really have a great knowledge of what to expect at the Kilnwood Vale development with Linden Homes.

Gromodel · 6 April 2021 · Linden Homes Eastern Kirby Cross

5/5

Trustpilot

Kirkleatham Green Forever home 🏡

We were the first family to buy on Kirkleatham Green at Redcar. Danielle who sold us the house was and still is absolutely brilliant. She went above and beyond in helping us find our forever home. Nothing was too much trouble. She is so friendly and approachable. Our house is perfect. The quality of materials used on our property are next to none. Any snags we found were sorted straight away. We can’t fault any of the team. They are all fantastic. Thank you again.

Kim · 29 March 2021 · Linden Homes Eastern Kirby Cross

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Linden Homes Eastern

Which Linden Homes Eastern office has the most reviews?

Royston has the most, with 741 reviews rated 2.5 out of 5, followed by Kirby Cross with 696.

Where are the Linden Homes Eastern offices?

The three Linden Homes Eastern offices, by town:

  • Kirby Cross: Halstead Road, Kirby Cross, CO13 0LR
  • Royston: Lilburn Avenue, Royston, SG8 7FH
  • St. Albans: Smug Oak Lane, Bricket Wood, St. Albans, AL2 3PN

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent