Every review we hold for the Kirby Cross office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRhodri was so helpful polite and curtious
Rhodri was so helpful and informative i had spoken to him several times and always found him to be very polite and courteous then when my daughter and i went to visit the site he was equally so he took us around the showhome showed us on the site plan and explained to us the difference in that and the other style home for sale and gave us the paperwork with both styles on to take home and consider .
Mrs · 19 September 2026
Agent replied · 25 September 2026
Hi Mrs Margaret Hughes,
We are so pleased to hear that our team member provided such helpful and informative service during your visits. It's wonderful that they were polite, courteous, and took the time to explain the different home styles. Thank you for your kind words!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotVisited the Willow Woods development at…
Visited the Willow Woods development at Ely. Had a great experience. Damien took care in showing us around a part built property, a fully completed property and an established part of the development. All completed in a relaxed manner. Didn't feel rushed and was allowed to absorb the detail of everything. Any queries we had were fully answered. If you are considering a new build in Ely then the development is well worth considering. Damien made the viewing experience easy.
Terry · 7 September 2026
Agent replied · 25 September 2026
Hi Terry,
We are so pleased to hear about your positive experience at our development. It is wonderful to know that you felt comfortable and unhurried during your visit, and that all your questions were thoroughly answered. We truly appreciate your kind words and recommendation.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotSuch an easy and well informed process!!
I approached Clare at the Pleasley View development to enquire about Lindens incentives and their available plots. Clare couldn't have been more helpful, she spent around 2 hours with me to go through everything and made sure I was well informed. I also went back the following day to view again and was shown around by Stuart. He was lovely and again, so helpful. I have now reserved my Linden home and cannot thank Clare and Stuart enough for their help! 10/10 for customer service!
Shelby · 1 June 2026
Agent replied · 5 June 2026
Hi Shelby,
We are so pleased to hear about your positive experience at our Pleasley View development. It is wonderful to know our team provided such helpful and informative service. We appreciate you sharing your kind words.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotAPPRECIATION , DELIGHT WITH OUR NEW HOME AND THE WHOLE JOURNEY we are absolutely thrilled to have…
We are absolutely thrilled to have taken ownership of our new Linden home, we are very happy with every part of the experience. From the moment we first enquired, Collins , Sam , Claire has been so helpful, they are friendly, and professional , they took the time to answer all our questions, kept us updated at every step, encouraged , advised us and made what can be a stressful process feel smooth and straightforward.
Bolaji · 18 May 2026
Agent replied · 5 June 2026
Hi Bolaji &Adesoji Adeniran,
We are so pleased to hear how happy you are with your new home and the entire experience. It is wonderful to know that our team provided such helpful and professional support throughout your journey. We truly appreciate your kind words and recommendation.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotAllison Melia was very well informed
Allison Melia was very well informed, we got an almost immediate appointment and visited the show homes - she was very well informed, attentive and knowledgeable. She went through the different ways to purchase and which plots were available together with current incentives. The only reason we have not proceeded is because of a family illness which means we have had to put things in hold
Ellie · 26 May 2026
Agent replied · 5 June 2026
Hi Ellie,
We are so glad to hear about your positive experience with our team member. We appreciate your kind words and understand that family matters can sometimes put plans on hold. We wish you and your family well.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotHyacinth was Amazing
Hyacinth was incredibly welcoming from the moment we arrived. She was very knowledgeable about the site and made the whole experience informative and accommodating. She took the time to explain all the available options clearly and offered a personal, tailored approach throughout our viewing.
Neil · 24 August 2026
Agent replied · 25 September 2026
Hi Neil,
We are so pleased to hear about your positive experience. It's wonderful to know that our team member was welcoming, knowledgeable, and provided such a helpful and personalized approach during your visit. We truly appreciate your kind words.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotColin and Sam
Colin and Sam made the process for us as first time buyers incredibly smooth . They have always been welcoming. They were extremely helpful in answering all our questions and guided us from the beginning . Colin and Sam are very knowledgeable and professional at their work. They both are doing an outstanding job.
Stephanie · 25 May 2026
Agent replied · 5 June 2026
Hi Stephanie,
We're so pleased to hear our team made your first home-buying experience incredibly smooth and welcoming. Their knowledge and professionalism are truly valued. Thank you for your kind words.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotBen is a knowledgeable and pleasant guy…
Ben is a knowledgeable and pleasant guy at the Kirby Cross site. He is efficient and knows all there is to know about the houses and the site. First class.
Stephen · 21 September 2026
Agent replied · 25 September 2026
Hi Stephen G,
We are delighted to hear such positive feedback about your experience at the Kirby Cross site. It's wonderful to know that our team member provided you with such knowledgeable and efficient service.
Kind Regards,
Marcus
Linden Homes
★★★★★ 4/5
TrustpilotBamford Park, Lighthorne
Sarah from Bamford Park has been amazing. Always there when needed making the purchase easy. She has been a superstar. Also Russel has been great to deal with, they managed to bring the completion early 🙂. I would 100% rate the staff at this development
Helen · 10 May 2026
Agent replied · 5 June 2026
Hi Helen,
We're happy to hear that the purchase was easy and that our team was always there when needed. We appreciate you mentioning how they brought the completion early. Thank you for your positive feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotSophie at Mova Reach has been…
Sophie at Mova Reach has been brilliant, nothing much trouble. We have part exchanged our property and reserved our brand new home. Hopefully all will go smoothly and we are looking forward to the autumn when we will get the keys.
Susan · 1 June 2026
Agent replied · 5 June 2026
Hi Susan,
We're delighted to hear about your positive experience and that everything is progressing smoothly with your new home. We wish you all the best for the autumn!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotSharon was really helpful and…
Sharon was really helpful and informative with explaining the first time buyer process. Look forward to the next steps of getting my potential new home 😊
Emily · 5 September 2026
Agent replied · 25 September 2026
Hi Emily,
We're so happy to hear that our team provided such helpful and informative guidance on the first-time buyer process. We look forward to assisting you further!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotVery good Customer Service from Alison and Sam
Alison was very helpful and friendly. We wanted a two bedroom and Alison recomended Humberston Meadows to us, after our visit and tour with Sam, who also was very friendly and helpfu, we like the area and the home, but we are still undecided and have a lot to think about.
Linda · 23 February 2026
Agent replied · 25 February 2026
Hi Linda,
We appreciate your positive feedback regarding your interactions with our team. We're glad you found the area and home appealing and we know such decisions require careful consideration.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotMy sales advisor rodh was very helpful…
My sales advisor rodh was very helpful in helping me as a first time buyer. Viewing the properties were helpful and rodh was knowledgeable about the site and area which helped us narrow things down. Easy to get overwhelmed with things but rodh gave us written information on things, videos to watch and followed us up till the end. Even tho we didnt buy with linden i felt supported and well informed! Thanks again!
Izzati · 15 August 2026
Agent replied · 25 September 2026
Hi Izzati,
We're so pleased to hear about your positive experience as a first-time buyer. It's wonderful that our advisor was able to provide such helpful and knowledgeable support throughout your property search, making a potentially overwhelming process much smoother. We appreciate you sharing your feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotColin turned a disappointing key-pickup experience into a true 5-star service!
I recently bought my new home at Quantum Fields in Littleport. My initial experience with the estate agent when picking up the keys was really disappointing. It happened quickly on a very busy road, communication was difficult, and it just felt like a rushed "hello and goodbye" moment. I didn't expect flowers or champagne, but picking up the keys to your new home should be a special moment, and it felt really weak.
Anna · 15 August 2026
Agent replied · 25 September 2026
Hi Anna,
We appreciate you sharing your detailed experience with us. We understand that the initial key collection did not meet your expectations for such a significant moment, and we acknowledge that it felt rushed. We are truly delighted to learn that our team member was able to completely turn your experience around and leave such a positive and lasting impression. We are incredibly proud of our long-serving colleagues and their dedication to our customers. It is wonderful to hear that this positive interaction has led you to recommend us to others. Thank you for your valuable feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotWe visited Linden Homes at Kings Newton…
We visited Linden Homes at Kings Newton recently and had a really positive experience with the sales team. Andrea and Martin were both incredibly welcoming, knowledgeable and easy to talk to from the moment we arrived.
Karen · 18 May 2026
Agent replied · 5 June 2026
Hi Karen,
We are so pleased to hear about your positive experience at our Kings Newton development. It's wonderful to know that our team made you feel welcome and provided helpful, pressure-free information during your visit. We appreciate you taking the time to share your kind feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotRECOMMEND 100%
The whole team are so brilliant and have done their absolute best for and by us so far. Damien has been a brilliant help, incredibly thorough and has helped us at every step of the way.
Eloise · 8 May 2026
Agent replied · 5 June 2026
Hi Eloise,
We're happy to hear that our team has been so helpful and supportive. We appreciate your positive feedback and are glad that you've had such a great experience.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotI’m just starting out on this journey…
I’m just starting out on this journey to buy what I’m guessing will be my last house and it’s from Linden Homes at Linby Meadows - my last hurrah 🎉 my husband is indulging me with this our last adventure 😳 into the world of sellers/buyers & estate agents we are both in our ‘later years’ so some would say ‘it’s never too late’ luckily we have been dealing with Dave Tinsley (a man with a lot of patience and good advice!!) who’s been brilliant 🤩 so far so good - will update you all as we move further ahead (hopefully!!) 😂
Lynn · 4 May 2026
Agent replied · 5 June 2026
Hi Lynn,
We're happy to hear that you're having a positive experience with your new home journey at Linby Meadows. It sounds like an exciting adventure! We appreciate your kind words and are so glad that our team is providing excellent support. We wish you all the best with your move.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotAn absolute pleasure to deal with!
Charlotte and Helen were absolutely fantastic throughout the sales process and we couldn't recommend them enough!
Sam · 21 August 2026
Agent replied · 25 September 2026
Hi Sam,
We are so glad to hear about your fantastic experience with our sales process. We truly appreciate your high recommendation!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotClare at Pleasley View was brilliant. The new homes look really good.
Clare was brilliant when we popped into Pleasley View yesterday.
Mark · 22 September 2026
Agent replied · 25 September 2026
Hi Mark ,
We are so pleased to hear about your positive experience with us. It's wonderful to know that our team member was able to assist you effectively, even with the delightful interruptions from your grandchildren. We pride ourselves on the knowledge and helpfulness of our staff, and it's fantastic that this was evident during your visit and tour of the show home. We appreciate you highlighting the efforts made to discuss the various purchase schemes. We are glad your daughter is considering our homes and has a follow-up appointment. Thank you for your kind words; we truly value your feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 4/5
TrustpilotMartin was very helpful and explained…
Martin was very helpful and explained all our options, and what would happen going forward.
Amy · 16 August 2026
Agent replied · 25 September 2026
Hi Amy,
We're so pleased to hear that our team member was helpful in explaining your options and outlining the next steps. We truly appreciate your positive feedback!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotHannah in the office was absolutely…
Hannah in the office was absolutely wonderful. From initial phone call enquiry, telling me what to bring buying evidence to the office. Her tour showing me round the estate and house interiors, was very helpful. Going through the available options and updates was simple. As was making the reservation. Cant wait to move in.
John · 12 September 2026
Agent replied · 25 September 2026
Hi John,
Thank you for your lovely review. We’re delighted to hear that Hannah provided such helpful support throughout your journey, from your initial enquiry through to reserving your new home. We’ll be sure to pass on your kind feedback to her. Congratulations on your reservation, and we look forward to welcoming you to your new Linden home soon.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotEverything We Hoped For and More❤️👍
We are absolutely delighted with our new home from Linden Homes, Quantum Field Littleport.From our first visit till now,the entire experience was positive and well managed.The sales team Mr. Colin❤️ and Sam❤️ was very friendly, professional and always available to answer our questions, making the buying process smooth and stress free. There commitment to customer satisfaction gave us confidence that we had choosen the right builder.
Joppy · 2 June 2026
Agent replied · 5 June 2026
Hi Joppy,
We are so pleased to hear about your positive experience with us. It brings us great joy to know that our team made your home-buying journey smooth and stress-free. We truly appreciate your kind words and recommendation.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotSensational Sam and Colin - Linden Homes, Quantum Fields
We had an excellent experience with Linden Homes at Quantum Fields thanks to the outstanding service from Sam and Colin. From start to finish, they were professional, approachable, and incredibly helpful, always going the extra mile to make the process smooth and stress-free. Their communication was clear and timely, and nothing ever felt like too much trouble. A real credit to the team, highly recommended. We absolutely love our new home❤️
Denise · 25 April 2026
Agent replied · 5 June 2026
Hi Denise,
We're happy to hear about your excellent experience and that the team provided such outstanding service. It's great to know they made the process smooth and stress-free for you. We appreciate you recommending our team!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotSam was brilliant
Sam was brilliant, highly recommended.
SF · 16 August 2026
Agent replied · 25 September 2026
Hi SF,
We are so glad to hear you had such a brilliant experience with us. We truly appreciate your high recommendation!
Kind Regards,
Marcus
Linden Homes
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