5/5
Well conducted purchase of a property. Kept us well informed throughout the process. Professional way in which a negotiation was carried out.

Trusted Agent profile
★★★★★
660 reviews across 2 offices and 3 platforms
Lang Town & Country has two offices, all in Plymouth. Together they have 660 reviews on three platforms, rated 4.8 out of 5 overall.
505
Reviews on Google
All 2 offices
55
Reviews on Facebook
All 2 offices
100
Reviews on Trustpilot
Business-wide
Lang Town & Country's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Well conducted purchase of a property. Kept us well informed throughout the process. Professional way in which a negotiation was carried out.
5/5
Fantastic service, response times were brilliant, always at hand to answer questions. Very helpful for first time buyers. Very friendly also, keep up the great work, Adrian and Laura.
5/5
Such a great personalised service provided by this company, nothing was too much trouble and special thanks to Becky Ford who really did all she could to help the communications flowing between all parties involved.
5/5
Excellent and friendly service from start to finish of our house buying process. The team were quick to respond to any queries and always helpful. Highly recommend their services.
Thank you Joe.
5/5
Paul is at the top of his game and made the whole process of selling our home stress free; he instinctively knew where to pitch the price and maximised the valuation significantly above our expectations and those suggested by his competitors
Thanks for the kind word and for taking the time to write the review Andrew, it's greatly apprciated.
5/5
Thanks to the whole team at LT&C for a smoothe sale during difficult times in 2020. Paul filled us with confidence from the start, his down to earth approach and local knowledge made the choice of agent an easy one. Ours was a probate sale and we lived away from the area so keeping us up to date was key, the communication was very good. We trusted the team with Mum's house and they delivered. Thanks again.
5/5
Paul Preen and his team at Plymstock were excellent to deal with for us as buyers at what turned out to be a both busy but challenging time to purchase! The online video was extremely helpful in aiding us to remember detail about the property after viewing and prior to making the offer (particularly given our location some distance away from the property before purchase). Paul was kind enough to meet us at the house on multiple occasions to assist in further enquiries we needed to make, and was able to recommend some excellent contacts for planning and architectural services. We wouldn't hesitate to recommend this office, and they would be our choice for re-marketing the property in future (but hopefully not for some considerable time yet!)
5/5
We purchased a property with Lang Town and Country (Plymstock Branch) and found the whole experience extremely positive. Becky and colleagues were very proactive, provided weekly updates which we appreciated and really helped move the purchase forward. We were very impressed and would recommend them for their friendly and professional manner. Many thanks to Becky and the team for all their help.
Thank you Michael
5/5
When buying my house I delt a lot with Holly and Paul from the Plymstock branch. They were absolutely amazing and I couldn’t thank them enough for their constant help and support.The best thing about this is that they weren’t even my Agent! They were my sellers agent. They still had all the time in the world for me and helped me through a very stressful time! Amazing team and I’ll be forever grateful I hope they see this as I couldn’t work out how to leave a review on Google!
5/5
Having listed our home with Lang Town & Country sales, we can’t fault the service and dedication from the sales team. From initial contact to the walk through video and the photos. To updating us on viewings, everything is first class. Highly recommend to anyone selling a home
Having a lot of profit from MRS ELIZABETH BAYS platform was the best thing ever, with a little capital of $1000 I made a successful withdrawal of $12,500 in one week now I can pay my bills my self and take good care of my family, You are indeed the best account manager, With the way you traded my investment efficiently with no error My God will keep rewarding you. Contact Her for genuinely trading and fast profit payout without any problem.Quickly contact her via, Email: elizabethbays70@gmail.comwhatsApp number: +1(209)896-9431
1/5
Terrible experience with this letting agency (my worst so far). They tried to take my deposit for cleaning fees for a house that was clean when I left. Don’t use this company if you can’t but if you live in one of their house document well the conditions when you move in and out with photographs etc. But avoid it if you can, they will try to take your deposit.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Great agents to sell my property with, attention to detail, prompt responses, reliable, unfailingly polite and helpful- the wonderful Becky, also Phil, Chloe- thanks very much for all your help!
5/5
We recently bought our first property in Plymouth through LTC. Everyone was kind, helpful and professional. In particular we would like to thank Debbie (sales progressor), she kept us updated us regularly, even daily when necessary and kept us sane when things became difficult due to a complex chain.
5/5
The team have been amazing from our purchase on our new house and from the letting side of our house we are letting out. Every single member of the team that answered the phone was lovely to deal with. In a cynical world we love in, its such a refreshing change to find a company that are so professional at every corner. Thank you all so much. Regards. Lloyd & Louise.
Dear Lloyd and Louise thank you for your review, we appreciate the kind words. Wishing you both all the best in your lovely new home. Regards Lang Town & Country
5/5
Bought my first property this year through the Mannamead Rd branch of Lang Town & Country and really couldn't have been happier with the whole process. My offers were responded to promptly and once we'd agreed a price, the sale process was handled very well. There were multiple bumps in the road but none of these were the fault of the estate agent and Debbie, the Sales Progressor, was extremely helpful throughout acting as a go-between with myself and the seller's legal team, I doubt we would have completed on time without her attentiveness and hard work.
Dear Thomas, Thank you for taking the time to leave a great review. We wish you all the best in your new home. Kind Regards The Lang Town & Country Team
5/5
We have just purchased our lovely house from Lang Town and Country Plymstock and could not fault them one bit, they provided the backbone to the chain working extremal hard through a very difficult sale. We naively sold our property using an online property agent which clearly didn’t provide the services of a traditional estate agent, once the sold sign was put up they were nowhere to be seen, didn’t even give the keys to the new purchaser. Without Holly, Natalie and Pauls hard work and support the sale would have never gone ahead, we thank them sooo much, Lang Town and Country will be the only estate agent I will use from now on!PositiveResponsiveness, Quality, Professionalism
5/5
Paul Preen and his team were excellent. Very good advice on setting price. Professional brochure and particulars. Attracted many viewings over a short period of time despite the lock-down. Constant feedback and maintained contact with interested parties, culminating in sale which has since progressed to exchange and completion. No hesitation in recommending Lang Town & Country.PositiveResponsiveness, Quality, Professionalism, Value
5/5
They could have not been more helpful. None of issues I have found with other estate agents. Great job, would highly recommend.
5/5
First class service from the whole team at Lang - if you want to sell a house in Elburton or surrounding areas I can certainly recommend them.
5/5
A big thank you to Paul, Natalie, Holly and the Plymstock team for a successful sale of our Ivybridge house. Thank you also to Debbie for the final chasing down to completion. You have provided great service and advice throughout the sale and kept us informed of progress. What a team 🙂 …
5/5
Everyone at Lang Town and County has been extremely efficient in dealing with our recent sale. Nothing was too much trouble, feed back with viewings was fist class. At no time were we made to feel we were being difficult or demanding. We would not hestate to recommend them to anyone. Terry & Lynne West
5/5
Friendly and professional service offered by Paul and his team. Though our circumstances have now changed and we have decided not to sell, the experience with the team at LT&Country and the photos taken to advertise the property were great. Should we decide to sell in the future we would use them again.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Lang Town & Country, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Land & New Homes has the most, with 380 reviews rated 4.8 out of 5, followed by Plymstock with 351.
The two Lang Town & Country offices, by town:
Yes. In The Trusted Agent 2026 awards, Plymouth won Trusted Agent.