Trusted Agent profile

Lang Town & Country estate agents in Plymouth

4.8

★★★★★ Excellent

660 reviews across 2 offices and 3 platforms

Lang Town & Country has two offices, all in Plymouth. Together they have 660 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

505

Reviews on Google

All 2 offices

Facebook logo

4.9 / 5

55

Reviews on Facebook

All 2 offices

Trustpilot logo

100

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Lang Town & Country's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Lang Town & Country, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Lang Town & Country office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I cannot speak highly enough of the service received from the team for the sale of my property. They pro actively communicated and updated me on progress and responded promptly to any queries. Where they excelled was after an offer was accepted and they liaised with the buyer's solicitor and myself and my solicitor to maintain momentum right up to completion. We wouldn't hesitate in recommending Lang Town & Country Estate Agents in Plymouth.PositiveResponsiveness, Quality, Professionalism, Value

Wendy · 24 October 2021 · Lang Town & Country Land & New Homes

Agent replied · 23 October 2024

Glad to have been of assistance and thank you Wendy for your kind words.

5/5

Google

James Clarke and the team at Lang Town have been involved with Foliot House, our 21-unit development in Crownhill, from the start. Even before we purchased the site, James was instrumental in helping us appraise the deal, giving us the benefit of his local market knowledge and providing comparables to support our purchase. After we had purchased the building, James spent time helping us get floorplans just right for the target market, making suggestions that cleverly optimised the use of the space. The team at Lang Town have been proactive with sales and marketing throughout, liaising with our design team and ensuring early reservations were secured. James organised a successful launch weekend (thankfully just before the first lockdown in 2020), at which around half the units were reserved. Despite the global pandemic, Lang Town continued to market Foliot House, and secured all 21 sales before the end of the year - no small achievement given the dramatic events this year has thrown at us. From start to finish, Lang Town & Country have provided a professional, responsive and incredibly effective service. They have been relentless in progressing sales and Help To Buy applications, and we wouldn't hesitate to recommend them to developers and homeowners alike.PositiveResponsiveness, Professionalism

Claire · 24 October 2021 · Lang Town & Country Land & New Homes

5/5

Facebook

We have just purchased our forever home through the above Estate Agents. All dealings with them have been responsive and professional. We have been kept in the loop all through the buying process. I would like to say a special thank you to Nicki who was fully aware at all times of what was happening throughout the chain. My Estate Agent also thought that Nicki always knew what was happening and was professional throughoutthe exchange. It was stressful, but we got there in the end. Thank you for all your hard work in making it happen to you and all your team.

Karen · 14 September 2021 · Lang Town & Country Plymstock

Agent replied · 8 June 2023

Having a lot of profit from MRS ELIZABETH BAYS platform was the best thing ever, with a little capital of $1000 I made a successful withdrawal of $12,500 in one week now I can pay my bills my self and take good care of my family, You are indeed the best account manager, With the way you traded my investment efficiently with no error My God will keep rewarding you. Contact Her for genuinely trading and fast profit payout without any problem.Quickly contact her via, Email: elizabethbays70@gmail.comwhatsApp number: +1(209)896-9431

5/5

Google

Thanks to the staff at the Plymstock office for the efficient and professional way they handled my sale.PositiveResponsiveness, Professionalism

Penelope · 25 August 2021 · Lang Town & Country Plymstock

5/5

Google

I can’t thank you guys enough! Your communication was beyond five stars!! You made the process easy for us and very accommodating to our needs!PositiveResponsiveness, Professionalism

Kirsty · 25 August 2021 · Lang Town & Country Plymstock

Agent replied · 6 July 2023

You're most welcome!!

5/5

Google

Really great professional and friendly service from Paul and the team. We were kept informed throughout. Top drawer!PositiveResponsiveness, Quality, Professionalism, Value

Stephen · 25 August 2021 · Lang Town & Country Plymstock

Agent replied · 6 July 2023

Thanks you Stephen

5/5

Google

Many thanks to the Lang Town & Country Plymstock branch for all their help and support with selling our property. Great service and lovely team!PositiveResponsiveness, Quality, Professionalism, Value

Ann · 25 August 2021 · Lang Town & Country Plymstock

Agent replied · 6 July 2023

You're welcome Ann & thanks for taking the time to write these kind words

5/5

Google

We have just sold and bought through Lang. Throughout the whole process they were always there to answer any questions and have been very informative on everything as it happens. All staff were very friendly and helpful!PositiveQuality, Professionalism

Kayleigh · 25 August 2021 · Lang Town & Country Plymstock

Agent replied · 6 July 2023

Thanks Kayleigh & thank you for taking the time to write this review

5/5

Google

I would like to thank all the team at LT&C for all the help and being available at short notice to view the property I have bought through them! Special thanks to Toby and Becky who have dealt with my purchase from beginning to end!PositiveProfessionalism

Mark · 25 August 2021 · Lang Town & Country Plymstock

Agent replied · 6 July 2023

Thanks for taking the time to write a review Mark.

5/5

Google

a very professional service from start to finish with what was a complicated sale, no fault of lang town & country. All staff were always very friendly, knowledgeable and helpful at every point of contact. I would highly recommend them for anyone looking to sell with as little stress as possible. some estate agents can be tricky and pushy but these guys were great.PositiveResponsiveness, Quality, Professionalism, Value

Rich · 25 August 2021 · Lang Town & Country Plymstock

5/5

Google

Once again great service from Lang Town & Country. The marketing particulars looked great and online immediately, buyer found very quickly, the sales progression team did an amazing job with good communication maintained at all times. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Steve · 25 August 2021 · Lang Town & Country Plymstock

Agent replied · 6 July 2023

Glad to have been of assistance again and thank you for the kind words Steve, it really means a lot to us.

5/5

Google

Great service and attention to detail. We had many wobbles through the transaction with our buyers, but with the support and guidance of these guys, we got there in the end. Holly (their inhouse consultant) is outstanding, such a credit and asset to their business. Would highly recommend if you want that personal touch, they go that extra mile when you need it most.PositiveResponsiveness, Quality, Professionalism, Value

Debbie · 25 August 2021 · Lang Town & Country Plymstock

5/5

Google

Paul and his team at Lang Town and Country went above and beyond to help us with our sale. After lots of bad luck and two failed sales during lockdown (one of which with another local agent who was less than helpful!) Paul pulled it out the bag to secure us our final buyers. They were supportive and reassuring whilst being genuine and friendly along the way, putting up with us being so high maintenance! We couldn’t recommend them enough. Thank you.PositiveResponsiveness, Quality, Professionalism

Gemma · 25 August 2021 · Lang Town & Country Plymstock

Agent replied · 6 July 2023

Gemma thank you so much for your kind words. Our industry and some of the people that work in it have a reputation of 'talking the talk' we pride ourselves on doing exactly what we say we will and providing a personal 5* star service so it's greatly appreciated when we hear it from our clients.

5/5

Google

Prior to working with Lang Town and Country estate agents i have often wonder what estate agents actually do. This estate agent were worth every penny . My sale and purchase all sorted within 8 weeks . Holly Davis such a professional, going that extra mile to support me. Toby always made sure my queries were answered asap. Finally Becky Ford this lady can move mountains in order to make sure every I was dotted and T crossed . without this team my sale and purchase would of not been completed so swiftly and stress free. thank you Helen AndrewsPositiveResponsiveness, Quality, Professionalism, Value

Helen · 25 August 2021 · Lang Town & Country Plymstock

Agent replied · 6 July 2023

Helen thank you so much for your kind words. Our industry and some of the people that work in it have a reputation of 'talking the talk' we pride ourselves on doing exactly what we say we will and providing a personal 5* star service so it's greatly appreciated when we hear it from our clients.

5/5

Google

We put our house on the market in January in a particularly uncertain time, yesterday we moved into our new house! The process (apart from yesterday - moving day is always pretty intense) was completely stress free. Contracts and agreements between estate agent and customer are black and white, nothing is hidden. All of the staff are so helpful and approachable and will consistently go the extra mile all of the time for you. They show a genuine interest in getting you a great result on your property and when compared to other agents in the area who just flaunt their sales figures at you as a ploy to hook you in the decision as to who we wanted to market our house with was easy. Holly is awesome nothing more to be said, she is able to achieve results under immense pressure. She de-conflicted miscommunication between solicitors who seemed to lose their page quite easily and made our exchange and completion happen within a 2 hour window! When the legal people from the house we were buying failed to organise themselves properly, essentially she didn’t need to do the solicitors job for them but that is what happened, she went above and beyond for us as the customer! One million percent recommended from me, thank you!PositiveResponsiveness, Quality, Professionalism

Ashley · 25 August 2021 · Lang Town & Country Plymstock

Agent replied · 6 July 2023

Thanks for the review Ashley and your kind words.

5/5

Google

The team at Lang Town & Country Plymstock Office have been so kind and helpful throughout my mother's purchase of her house. Everyone in the office has been so friendly and helpful particularly the staff members who met her at the property for her viewings after her offer was accepted. This is her first time buying a house and they really did help her through what can be a stressful time. Thanks so much for all your efforts.PositiveResponsiveness, Professionalism

Jacqui · 25 August 2021 · Lang Town & Country Plymstock

5/5

Google

Paul and his team, Toby, Holly and Natalie in the office were great to deal with prior to the sale! Once we had sold Becky and Carla have been really on the ball to ensure a smooth sale. Then we purchased through Paul who secured us our property project with views to die for! Thank you to you all!PositiveResponsiveness, Quality, Professionalism, Value

Carol · 25 August 2021 · Lang Town & Country Plymstock

Agent replied · 6 July 2023

Thanks for taking the time to write this lovely review Carol. Hope you've settled in to your new home

5/5

Facebook

It’s no secret that house moving is complicated and stressful. The sale of our old house and purchase of the new one took a little while since January but yesterday we moved in to our new house! I can honestly say we have been so impressed with the service provided by LT&C, the team will go above and beyond to achieve a result for you all the time. Contracts and service agreements are completely black and white nothing is hidden from you as the customer. Huge huge thank you to Holly, who is so efficient and approachable. She ended up doing most of the solicitors work for them yesterday as although they are very clever people communication between all parties can be a huge problem. Holly was able to handle immense pressure from all parties and problem solved to such a high standard that our exchange and completion went through in less than 2 hours. Fantastic service, she is a huge asset to the LT&C team. If you’re buying or selling make sure she’s on your case!

Ash · 14 August 2021 · Lang Town & Country Plymstock

Agent replied · 8 June 2023

Having a lot of profit from MRS ELIZABETH BAYS platform was the best thing ever, with a little capital of $1000 I made a successful withdrawal of $12,500 in one week now I can pay my bills my self and take good care of my family, You are indeed the best account manager, With the way you traded my investment efficiently with no error My God will keep rewarding you. Contact Her for genuinely trading and fast profit payout without any problem.Quickly contact her via, Email: elizabethbays70@gmail.comwhatsApp number: +1(209)896-9431

5/5

Facebook

Massive thank you to Becky Ford who kept us informed throughout the whole process! Highly recommended!

Benjamin · 23 July 2021 · Lang Town & Country Plymstock

5/5

Google

Rating only, no written review.

Jenny · 6 July 2021 · Lang Town & Country Plymstock

Agent replied · 6 July 2023

Thanks for the 5* review Jenny

2/5

Google

Some staff do not have good customer service skills. It's not a place I want to go again.

Jason · 6 July 2021 · Lang Town & Country Plymstock

Agent replied · 6 July 2023

Dear Jason, I’m rather disappointed to see your latest review and would like the opportunity to discuss your feelings in person to see if we can rectify it for future customers. Please feel free to either email me direct paul@langtownandcountry.com or call me on 07787546336. We take customer reviews very seriously and are proud of what we do which is why it is disappointing to receive negative feedback. I have also looked through our system and can't find you as a potential buyer or someone who was looking to sell, can I ask what dealings you have had with us or are you confusing us with another agent? Kind regards Paul Preen Managing Director Lang Town & Country

5/5

Google

A really great bunch of people, helped steer a difficult purchase through to a successful outcome.

Nick · 6 July 2021 · Lang Town & Country Plymstock

5/5

Google

We experienced excellent service from Lang, Plymstock branch and wouldn’t hesitate to recommend them.

Sophie · 6 July 2021 · Lang Town & Country Plymstock

Agent replied · 6 July 2023

Thanks Sophie, hope you've all settled in well and enjoying your beautiful new home.

5/5

Google

Really professional team, nothing was to much trouble for them looked after us all the way through the process with plenty of communication we’ll do and big thank you

Sidney · 6 July 2021 · Lang Town & Country Plymstock

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Lang Town & Country

Which Lang Town & Country office has the most reviews?

Land & New Homes has the most, with 380 reviews rated 4.8 out of 5, followed by Plymstock with 351.

Where are the Lang Town & Country offices?

The two Lang Town & Country offices, by town:

Has Lang Town & Country won any awards?

Yes. In The Trusted Agent 2026 awards, Plymouth won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent