Trusted Agent profile · South Yorkshire and West Yorkshire
★★★★★
194 reviews across 4 offices and 2 platforms
Lancasters Property Services has four offices, in Barnsley, Penistone, Huddersfield and Stocksbridge (South Yorkshire and West Yorkshire). Together they have 194 reviews on two platforms, rated 4.2 out of 5 overall.
146
Reviews on Google
All 4 offices
48
Reviews on Facebook
All 4 offices
Lancasters Property Services's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
FacebookThe team at Lancaster's were brilliant, Talia was the person we dealt with who always answered our questions, got back to us when requested...was efficient & professional during the sale of our mum's property. Thank you very much.
Thank you for your kind words Melanie x
1/5
FacebookThe service, if you could call it that, was particularly poor, not only did they let me know the agent turn up nearly half an hour later, there was a viewing arranged for two parties at the same time (as if to pressure to apply and pay up?) but also the agent had virtually no knowledge on the property. In addition when I've went to the office to try and ask about other properties I've got treated nearly like a criminal just because I've stated my dissatisfaction with the service provided so far. Definitely do not recommend. I find it entirely unacceptable to have no manners at all when dealing with customers and no way of dealing with a customer complaint other than telling them to leave the office.
5/5
FacebookThank you for all your help in selling my flat nothing too much trouble
5/5
FacebookA big thanks to Ben and the team for guiding the sale of our much loved family home to completion. We really appreciated your professional and friendly advice and happily recommend your services to others. 5*
5/5
GoogleI recommend a very reliable and helpful company :)
5/5
FacebookWe have just rented our new home through Lancasters, Barnsley, and I have to praise Julie and Charlotte Cooper for their professional and fantastic friendly manner during our application. You have both made a very stressful few months just disappear into nothing by giving us keys to our wonderful new home, and making it as pleasant and easy as possible. We are very happy and cannot thank you more. Susie, John, Samuel and Dexter :) x
5/5
FacebookA big thankyou to Ben Mallinson and his team at Lancasters Property Services.Lancasters sold my property straight away last year and have recently sold my late parents bungalow. I would definitely recommend Lancasters to anyone thinking about selling a property. The service is excellent and very professional and I certainly would not hesitate to use them again if needed in the future.
5/5
FacebookExcellent service!! A* communication all the way through the process!
5/5
FacebookThe best in the area with a friendly team and really helpful!!!
5/5
FacebookFrom the moment we booked our valuation to actually selling our house we were very impressed with the service provided by lancasters. Our photographs and sales brochure were amazing (thanks Ben). A special mention to Debbie whom was very professional and knowledgeable during the whole process. Can highly recommend lancasters at Barnsley and will use them again in the future.
5/5
FacebookUsed Lancasters to sell my house, we accepted an offer higher than expected within 10 days of the property been marketed, all the staff I dealt with were friendly and quick to respond to any emails or messages. Thank you for your hard work.
4/5
FacebookUsed Lancasters for our long haul move from Devon to Stocksbridge. Polite, efficient, prompt in answering queries and friendly. Thank you ladies.
5/5
FacebookHave used Lancasters for about 5 years now to rent out a property I own. Have to say that the people dealing with it are exceptional, really friendly and dealt with getting someone into my property in about 10 days from it becoming empty. Would definitely recommend them to anyone with a property to rent.
5/5
FacebookWe have just moved back to this area and are new to Lancasters. All 3 of the ladies we have dealt with (Alex, Lesley and Alyson) have been lovey, very professional and helpful! We have had no problems and all the initial process was straight forward. We was kept updated throughout all of the checks via telephone and email. We have now been in our property for a month and feel we have 100% made the right decision choosing Lancasters Propery Services! Thanks ladies, Jess, Darren and baby Ernie!
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
1/5
FacebookContacted twice by web page link and received a phone call from them 5 days later (Wednesday)but he refused me a viewing for a property as we had not sold ours. Had an offer on ours (Saturday) contacted them again to view the same property and arranged to meet them on the Saturday 10am but sure enough still sat there at 10.30 no one turned up so of home we went. Do you really want to sell these houses or is it to much trouble for you.
1/5
FacebookStill waiting for a report was told would be done nearly 2 weeks ago. Numerous chases have achieved nothing and can't be bothered to reply to e-mails. EDIT - if you write a bad review they will mention it to you at their office in front of colleagues. Very unprofessional!
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
5/5
FacebookFantastic service, thank you to Julie at the Barnsley branch for all her help.
5/5
FacebookRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Barnsley has the most, with 114 reviews rated 4.1 out of 5, followed by Penistone with 66.
The four Lancasters Property Services offices, by town:
